Are you familiar with Centra Launcher as in here:
O4 - HKCU\..\Run: [Centra Launcher] C:\Program Files\Centra\Client\bin\centraSystray.exe /startup

================================================== ============

Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

================================================== =============

Disable TeaTimer, as it'll interfere with the cleaning process:
Right click Spybot's TeaTimer System Tray Icon.
Click Exit Spybot-S&D Resident.
TeaTimer closes.
NOTE. If on re-boot, Spybot inquires about registry change(s), allow it.

================================================== ==============

Print this post out, since you won't have an access to it, at some point.

1. Open HijackThis.

2. Close all windows, except for HijackThis.

3. Put checkmarks next to the following HijackThis entries:

- O4 - Global Startup: VPN Client.lnk = ?
- O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

- O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
- O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
- O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
- O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll


5. Click on Fix checked button.

6. Restart computer.

7. Post new HijackThis log.

Centra is our remote meeting software. It allows us to have conference calls and meetings via computer.

Thank you
Go on...

HiJAck This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:29:25 PM, on 8/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\dellxpm09b_6159v043\wdm\stacsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Centra\Client\bin\centraSystray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SafeBoot\SbClientManager.exe
C:\Program Files\Symantec\PCAnywhere\host\awhost32.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateServic e.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\system32\lxducoms.exe
c:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\CM Remote Client\CSIRemoteCSvc.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.ex e
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = HERSHEY'S Chocolate: Home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = dfg
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\ swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [Centra Launcher] C:\Program Files\Centra\Client\bin\centraSystray.exe /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://home.hersheys.com/
O15 - Trusted Zone: HERSHEY'S Chocolate: Home
O15 - Trusted Zone: http://*.homepage
O15 - Trusted Zone: http://hersheys.msa.com
O15 - Trusted Zone: http://eac.schwab.com
O15 - Trusted Zone: http://*.schwab.com
O15 - Trusted Zone: http://*.thetalentmix.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: HERSHEY'S Chocolate: Home (HKLM)
O15 - Trusted Zone: http://*.homepage (HKLM)
O15 - Trusted Zone: http://hersheys.msa.com (HKLM)
O15 - Trusted Zone: http://eac.schwab.com (HKLM)
O15 - Trusted Zone: http://*.schwab.com (HKLM)
O15 - Trusted Zone: http://*.thetalentmix.com (HKLM)
O15 - Trusted Zone: http://*.windowsupdate.com (HKLM)
O15 - ESC Trusted Zone: http://*.hersheys.com
O15 - ESC Trusted Zone: http://runonce.msn.com
O15 - ESC Trusted Zone: http://*.hersheys.com (HKLM)
O15 - ESC Trusted Zone: http://runonce.msn.com (HKLM)
O16 - DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} (RIM AxLoader) - http://mobileapps.blackberry.com/dev...e/AxLoader.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hersheys.com
O17 - HKLM\Software\..\Telephony: DomainName = hersheys.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = hersheys.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = hersheys.com
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: !SASWinLogon - C:\WINDOWS\
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\PCAnywhere\host\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CM Remote Client (CSIRemoteC) - Configuresoft, Inc. - C:\Program Files\CM Remote Client\CSIRemoteCSvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe (file missing)
O23 - Service: iPassConnectEngine - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
O23 - Service: iPassPeriodicUpdateApp - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.ex e
O23 - Service: iPassPeriodicUpdateService - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateServic e.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxduCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxduse rv.exe
O23 - Service: lxdu_device - - C:\WINDOWS\system32\lxducoms.exe
O23 - Service: OracleOracle_817ClientCache - Unknown owner - C:\Oracle\Ora817\BIN\ONRSD.EXE
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SafeBoot Client Manager (SafeBootClientManager) - SafeBoot International - C:\Program Files\SafeBoot\SbClientManager.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\dellxpm09b_6159v043\wdm\stacsv.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 10877 bytes

Your computer is clean

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

2. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

3. Restart computer.

4. Turn System Restore on.

5. Make sure, Windows Updates are current.

6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

7. Download, and install WOT (Web OF Trust): Internet Security | WOT Web of Trust. It'll warn you (in most cases) about dangerous web sites.

8. Run defrag at your convenience.

9. Read How did I get infected?, With steps so it does not happen again!: How did I get infected?

10. Please, let me know, how is your computer doing.

Computer is performing wonderfully. Thanks so much for the help. Can you point me where to donate for your time? Thanks.