pop ups driving me mad please help me!!!!!

  1. #1
    ssazbabe is offline Newbie

    Angry pop ups driving me mad please help me!!!!!

    Hi there my name is Sarah and i am getting very stressed out.My laptop is going crackers i keep getting different pages popping up while im on internet like loan pages.dating sites,gaming sites all the time it is driving me nuts.I have Norton security on and have ran a scan but nothing is showing up.A friend told me to run spybot on it and taht said everything is fine but trust me its not i just want it to stop before i throw it out the window please can someone help me before it drives me insane.I just want them to stop.


  2. #2
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hi and welcome, we will do our best to get you cleaned up so close the window and don't throw it out just yet.

    Please perform the scans in the order given and Thanks.



    * Please download Malwarebytes' Anti-Malware from HERE or HERE

    Double Click mbam-setup.exe to install the application.

    * Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and zLaunch Malwarebytes Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select "Perform Full Scan", then click Scan.
    * The scan may take some time to finish,so please be patient.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Make sure that everything is checked, and click Remove Selected.
    * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    * The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    * Copy&Paste the entire report in your next reply along with a fresh HijackThis log.


    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


    Then...


    Please download and install the latest version of HijackThis v2.0.2:

    CLICK HERE to download the HijackThis Installer:TrendSecure | Download TrendMicro HijackThis

    1. Save HJTInstall.exe to your desktop.
    2. Double-click on HJTInstall.exe to run the program.
    3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
    4. Accept the license agreement by clicking the "I Accept" button.
    5. Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
    6. Click "Save log" to save the log file and then the log will open in Notepad.
    7. Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
    8. Come back here to this thread and paste the log in your next reply.
    9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

    Thanks.
    Last edited by Neal; 22-07-2009 at 05:40 AM.

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