Computer is slow and shuts down explorer

  1. #11
    broni is offline Senior Member

    Re: Computer is slow and shuts down explorer

    Your computer is clean

    1. Download ATF Cleaner by Atribune.

    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Unselect Cookies.
    Click the Empty Selected button.

    If you use Firefox browser
    Click Firefox at the top and choose: Select All
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Unselect Cookies.
    Click the Empty Selected button.


    If you use Opera browser
    Click Opera at the top and choose: Select All
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Unselect Cookies.
    Click the Empty Selected button.


    Click Exit on the Main menu to close the program.

    2. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    3. Restart computer.

    4. Turn System Restore on.

    5. Make sure, Windows Updates are current.

    6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    7. Download, and install WOT (Web OF Trust): Internet Security | WOT Web of Trust. It'll warn you (in most cases) about dangerous web sites.

    8. Read How did I get infected?, With steps so it does not happen again!: How did I get infected?

    9. Let me know, how is your computer doing.


  2. #12
    maria1019 is offline Newbie
    Here is my list of programs I have (from HijackThis) miscellaneous tool... In case it helps...

    Adaptec UDF Reader
    Adobe AIR
    Adobe Flash Player 10 Plugin
    Adobe Flash Player ActiveX
    Adobe Media Player
    Adobe Media Player
    Adobe Photoshop Album Starter Edition
    Adobe Photoshop Elements 2.0
    Adobe Reader 8.1.2
    Adobe® Photoshop® Album Starter Edition 3.0
    Adobe® Photoshop® Album Starter Edition 3.0.1
    AppCore
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft ShowBiz 2
    AvantGo Client
    Avery Wizard 3.1
    Bonjour
    BUM
    Canon Camera Support Core Library
    Canon Camera Window DC_DV 5 for ZoomBrowser EX
    Canon Camera Window DSLR 5 for ZoomBrowser EX
    Canon Camera Window MC 5 for ZoomBrowser EX
    Canon EOS 5D WIA Driver
    Canon EOS Kiss REBEL 300D WIA Driver
    Canon EOS-1D Mark II N WIA Driver
    Canon EOS-1Ds Mark II WIA Driver
    Canon PhotoRecord
    Canon RAW Image Task for ZoomBrowser EX
    Canon Utilities Digital Photo Professional 2.0
    Canon Utilities EOS Capture 1.5
    Canon Utilities PhotoStitch 3.1
    Canon ZoomBrowser EX (E)
    ccCommon
    Comcast High-Speed Internet Install Wizard
    Comcast Universal Installer v1.2
    Compaq Connections
    Compaq Instant Support
    Compaq Organize
    Component Framework
    DVC5.0 Driver
    eFax Messenger 4.1
    Enhanced Multimedia Keyboard Solution
    Google Desktop
    Google Earth
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Updater
    GPS Image Tracker
    HighMAT Extension to Microsoft Windows XP CD Writing Wizard
    HijackThis 2.0.2
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB952287)
    HP Deskjet Preloaded Printer Drivers
    HP Image Zone 3.5
    hp instant support
    HP Memories Disc
    HP Photo and Imaging 1.0 - HP Photosmart Printer Series
    HP Photo and Imaging 2.0 - Photosmart Cameras
    HP Photo and Imaging 2.0 - Scanners
    HP PSC & OfficeJet 3.0
    HP PSC & OfficeJet 3.5
    HP Update
    Image Web Server IE Plugins 2,0,0,104
    Intel(R) Extreme Graphics Driver
    IntelliMover Data Transfer Demo
    InterVideo WinDVD Player
    iPod for Windows 2005-06-26
    iPod for Windows 2006-01-10
    iPod for Windows 2006-06-28
    iPod Update 2004-04-28
    iPod Updater 2004-07-15
    iTunes
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    Java 2 Runtime Environment, SE v1.4.1_02
    Java 2 Runtime Environment, SE v1.4.2
    Java Web Start
    Java(TM) 6 Update 11
    LiveUpdate (Symantec Corporation)
    LiveUpdate (Symantec Corporation)
    LiveUpdate Notice (Symantec Corporation)
    Malwarebytes' Anti-Malware
    MapShots for Pocket PC
    MediaFACE 4.01
    MediaFACE 4.01 Image Library
    Memory Stick Formatter
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft ActiveSync 3.7
    Microsoft Broadband Networking
    Microsoft Data Access Components KB870669
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 Premium
    Microsoft Office Accounting 2008
    Microsoft Office Accounting 2008
    Microsoft Office Accounting 2008 Equifax Addin
    Microsoft Office Accounting 2008 Fixed Asset Manager
    Microsoft Office Accounting 2008 PayPal Addin
    Microsoft Office Accounting ADP Payroll Addin
    Microsoft Office Small Business Connectivity Components
    Microsoft Office Standard Edition 2003
    Microsoft Plus! Digital Media Edition
    Microsoft Pocket Streets for Pocket PC
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
    Microsoft SQL Server 2005 Tools Express Edition
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Streets and Trips 2005
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Windows Journal Viewer
    Microsoft Works 7.0
    MM ParadigmPAL
    Mozilla Firefox (3.0.6)
    MSN Music Assistant
    MSN Toolbar
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 6 Service Pack 2 (KB954459)
    MUSICMATCH Jukebox
    Netscape (7.1)
    Norton AntiVirus
    Norton AntiVirus Help
    Norton Confidential Core
    Norton Internet Security
    Norton Internet Security (Symantec Corporation)
    Norton Protection Center
    NVIDIA GART Driver
    OneTouch Software
    OneTouch USB Driver
    overland
    PC-Doctor for Windows
    Philips RUSH Audio Player (128 MB)
    Photosmart 130,230,7150,7345,7350,7550 (Remove only)
    Photosmart 140,240,7200,7600,7700,7900 Series
    Picasa 2
    Picture Package Music Transfer
    PS2
    Pumping Apparatus Driver Operator Study Guide 2.0
    Python 2.2 combined Win32 extensions
    Python 2.2.1
    Quicken 2007
    QuickTime
    RecordNow!
    Roxio Easy Media Creator 7 Basic VCD Edition
    Safari
    Samsung Camcorder USB-D03 Capture Driver
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893066)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922760)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925454)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB961373)
    Slyder from Compaq (remove only)
    Sonic Update Manager
    Sony Picture Utility
    Sony USB Driver
    SpamSubtract
    SPBBC 32bit
    SPSS 11.5 for Windows
    SUPERAntiSpyware Free Edition
    Symantec KB-DocID:2003093015493306
    Symantec Network Driver Update
    Ulead Photo Express 4.0 SE
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Video Server E
    Viewpoint Media Player (Remove Only)
    Winamp (remove only)
    Windows Genuine Advantage v1.3.0254.0
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Media Format Runtime
    Windows Media Player 10
    Windows Media Player 9 Hotfix [See KB885492 for more information]
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888240
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893086
    Windows XP Service Pack 2
    Yahoo! Companion

  3. #13
    maria1019 is offline Newbie
    Thank you so much! I'm glad to know my computer is clean. I posted my list of programs before I saw your last post. I will do everything you suggest in this last post and will let you know how the computer behaves.
    Thank you again!

  4. #14
    broni is offline Senior Member
    You're very welcome
    You can uninstall these:
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    Java 2 Runtime Environment, SE v1.4.1_02
    Java 2 Runtime Environment, SE v1.4.2
    Java Web Start

  5. #15
    maria1019 is offline Newbie
    Hello. My computer is still and just got the message "low in virtual memory".... what else can I do?

    Thank you

  6. #16
    broni is offline Senior Member
    Please, post some computer info:
    - processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
    - hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")

    What is the virtual memory size set to?

  7. #17
    maria1019 is offline Newbie
    Intel (R)
    Pentium (R) 4 CPU 2.50 GHz
    2.50 GHz, 504 MB of RAM

    Used space 73.6 GB
    Free space 34.2 GB
    Capacity 107 GB

  8. #18
    broni is offline Senior Member
    What is the virtual memory size set to?

    Click Start, click Run, type sysdm.cpl in the Open box, and then press ENTER.
    Click the Advanced tab, and then under Performance click Settings.
    Click the Advanced tab, and then under Virtual memory click Change.

    Which option is "ticked"?
    System managed size, or Custom size?
    If custom, what are the min, and max values?

  9. #19
    maria1019 is offline Newbie
    Oh yes, I forgot to post it in previous post,

    "System managed size" is ticked.

    Under space available for C: drive it says 35799MB

    total paging size for all files 755MB

    Thank you

  10. #20
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Tick Custom size, and set min, and max to 750MB.
    Restart computer.

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