C:\WINDOWS\explorer.exe runtime to terminate it in an unusual way

  1. 06-05-2009  #1
    mriboy
    mriboy is offline Newbie

    C:\WINDOWS\explorer.exe runtime to terminate it in an unusual way

    On my computer everytime i try open a folder that has thumbnails this message comes up:

    Microsoft Visual C++ Runtime Library

    Runtime Error!

    Program: C:\WINDOWS\EXPLORER.EXE

    This application has requested the Runtime to terminate in an unusual way.
    Please contact the application's support team for more information.

    This causes everything to shut down and my pc acts like its reloading windows.

    Here is my log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:26:41 PM, on 5/5/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\ScreenPrint32 v3\ScreenPrint32.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_server.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ps2.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Portrait Displays\HP My Display\DTHtml.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
    C:\Program Files\Portrait Displays\Pivot Software\floater.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
    C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Advertising Your Business with Yahoo! Search Marketing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Advertising Your Business with Yahoo! Search Marketing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = %s - Yahoo! Search Results
    O2 - BHO: (no name) - rsion - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Download Manager Browser Helper Object - {19C8E43B-07B3-49CB-BFFC-6777B593E6F8} - C:\PROGRA~1\COMMON~1\fluxDVD\DOWNLO~1\XEBDLH~1.DLL
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - (no file)
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [AutoTBar] c:\Program Files\HP\Digital Imaging\bin\AUTOTBAR.EXE
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ScreenPrint32] C:\Program Files\ScreenPrint32 v3\ScreenPrint32.exe -startup
    O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
    O4 - HKLM\..\Run: [DT HPW] C:\Program Files\Common Files\Portrait Displays\Shared\DT_startup.exe -HPW
    O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [CinemaNowMediaManagerApp] C:\Program Files\CinemaNow\CinemaNow Media Manager\CinemanowShell.exe -start
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [mm_server] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_server.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
    O4 - HKCU\..\Run: [LDM] \Program\LogitechDesktopMessenger.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \6EXTWDXQ\240735~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \6EXTWDXQ\343736~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \V1UA7WTP\SIZE_1~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \6EXTWDXQ\MEGANJ~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \6EXTWDXQ\FAVICO~2.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \UN99Y52O\SQUARE~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \IBTAGLAW\TCODEW~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \UN99Y52O\TCODEB~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \D7HYWS5Z\AIM_UA~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \00ENSYZW\INDEX_~3.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \IBNCTM61\OND_UR~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \D7HYWS5Z\MANIFE~1.SH! C:\DOCUME~1\HP_Owner\LOCALS~1\TEMPOR~1\Content.IE5 \AZ2JGAZM\ST_URL~1.SH! C:\
    O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: &Search - Search
    O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\Sen dTo.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?7f390da7b03f4524ac8ef283d84ee87
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?7f390da7b03f4524ac8ef283d84ee87
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Surround - {5305237D-63E1-446D-8E9D-7CF6E84FAAF0} - Verizon Surround (file missing) (HKCU)
    O16 - DPF: Photobucket Publisher - http://s3.photobucket.com/csve/ie_plugin.php
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...0/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...23/mcgdmgr.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/.../installer.exe
    O18 - Protocol: bw+0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: offline-8876480 - {9CDAB6C6-7D04-4611-92EC-E511AEB25F84} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: Radialpoint Unicorn Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\PC Security Checkup\rpsupdaterR.exe
    O23 - Service: Software Jukebox v2.0 Service - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Service\Software Jukebox v2.0 File.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Can someone please help me?

  3. 07-05-2009  #2
    broni
    broni is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Unless you installed Viewpoint Manager knowledgeably...
    Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
    Uninstall any of the following programs associated with Viewpoint:
    * Viewpoint Manager
    * Viewpoint Media Player
    * Viewpoint Toolbar
    This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ("drive-by-install") as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.

    Open HJT, and checkmark all O18 entries.
    Click "Fix checked" button.
    Restart computer.

    Now....

    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

    STEP 1. Download SUPERAntiSpyware Free for Home Users:
    SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!

    * Double-click SUPERAntiSpyware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: SUPERAntiSpyware.com - Database Definition Information.)
    * Close SUPERAntiSpyware.

    PHYSICALLY DISCONNECT FROM THE INTERNET

    Restart computer in Safe Mode.
    To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

    * Open SUPERAntiSpyware.
    * Under Configuration and Preferences, click the Preferences button.
    * Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    - Close browsers before scanning.
    - Scan for tracking cookies.
    - Terminate memory threats before quarantining.
    * Click the Close button to leave the control center screen.
    * Back on the main screen, under Scan for Harmful Software click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under Complete Scan, choose Perform Complete Scan.
    * Click Next to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
    * Make sure everything has a checkmark next to it and click Next.
    * A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
    * If asked if you want to reboot, click Yes.
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    - Click Preferences, then click the Statistics/Logs tab.
    - Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    - If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    - Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.
    Post SUPERAntiSpyware log.
    NOTE: Tracking cookies may be omitted from the log.

    RECONNECT TO THE INTERNET

    RESTART COMPUTER!

    STEP 2. Download Malwarebytes' Anti-Malware: Malwarebytes.org to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform full scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    STEP 3. Download GMER: GMER - Rootkit Detector and Remover - Files, by clicking on Download EXE button.
    Alternative downloads:
    - |MG| GMER 1.0.15.14972
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    RESTART COMPUTER

    STEP 4.
    Post fresh HijackThis log.
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
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