Please Help--System slow and crashes
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Please Help--System slow and crashes
Here's my HJT log.
Please help, as system crashing and applications not performing. Tks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:38:51 AM, on 4/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sonexis\ApplicationSharing\AppDriverService. exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\svcprs32.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\mdmcls32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
O1 - Hosts: 91.212.65.122 antiwareprotect.com
O1 - Hosts: 91.212.65.122 Spyware Protect 2009 - Powerfull PC Protection !
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafw] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: B3467D2D-E10C-41A6-B671-2B07A1445DC4 - file:///C:/DOCUME~1/JB/LOCALS~1/Temp/cmW32client.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196735704828
O20 - AppInit_DLLs: C:\WINDOWS\system32\tijayefe.dll
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Sonexis Application Sharing Driver Service - Sonexis, Inc. - C:\Program Files\Sonexis\ApplicationSharing\AppDriverService. exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: WinSock Svchost Manager (WinSvchostManager) - Unknown owner - C:\WINDOWS\system32\svcprs32.exe
--
End of file - 7551 bytes
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*** Download HostsXpert ( |MG| HostsXpert 4.3 ) and then follow the steps below:
* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* click Restore MS Hosts File and then click OK.
* Click the X to exit the program
Restart computer.
Print these instructions out.
NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe
STEP 1. Download Malwarebytes' Anti-Malware: Malwarebytes.org to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
RESTART COMPUTER!
STEP 2. Download GMER: GMER - Rootkit Detector and Remover - Files, by clicking on Download EXE button.
Alternative downloads:
- |MG| GMER 1.0.15.14966
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.
RESTART COMPUTER
STEP 3.
Post fresh HijackThis log.
Do NOT attempt to "fix" anything!
DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
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Thanks Broni.
*
The other problem I've been having is that the PC does not recognize USB connection nor the USB drive that is supposed to pop up when inserting USB cable.
Hopefully now, after complete clean-up, it will recognize.
Here's latest HJT, gmer log, and mbam log:
A- HJT Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:53 AM, on 4/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sonexis\ApplicationSharing\AppDriverService. exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\svcprs32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\mdmcls32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafw] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: B3467D2D-E10C-41A6-B671-2B07A1445DC4 - file:///C:/DOCUME~1/JB/LOCALS~1/Temp/cmW32client.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196735704828
O20 - AppInit_DLLs: C:\WINDOWS\system32\tijayefe.dll
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Sonexis Application Sharing Driver Service - Sonexis, Inc. - C:\Program Files\Sonexis\ApplicationSharing\AppDriverService. exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: WinSock Svchost Manager (WinSvchostManager) - Unknown owner - C:\WINDOWS\system32\svcprs32.exe
--
End of file - 7467 bytes
B- Gmer Log:
GMER 1.0.15.14966 - http://www.gmer.net
Rootkit scan 2009-04-25 11:51:06
Windows 5.1.2600 Service Pack 3
---- System - GMER 1.0.15 ----
INT 0x62 ? 89D72BF8
INT 0x63 ? 89D72BF8
INT 0x63 ? 89D72BF8
INT 0x63 ? 89BB8BF8
INT 0x63 ? 89BB8BF8
INT 0x63 ? 89D72BF8
INT 0x82 ? 89D72BF8
INT 0x84 ? 89BB8BF8
INT 0x94 ? 89BB8BF8
INT 0xB1 ? 89D74F00
INT 0xB1 ? 89D74F00
Code 89A389C0 ZwEnumerateKey
Code 89AF0118 ZwFlushInstructionCache
Code 89AE591E IofCallDriver
Code 89AE58E6 IofCompleteRequest
---- Kernel code sections - GMER 1.0.15 ----
.text ntkrnlpa.exe!IofCallDriver 804EF1A6 5 Bytes JMP 89AE5923
.text ntkrnlpa.exe!IofCompleteRequest 804EF236 5 Bytes JMP 89AE58EB
PAGE ntkrnlpa.exe!ZwFlushInstructionCache 805B6812 5 Bytes JMP 89AF011C
PAGE ntkrnlpa.exe!ZwEnumerateKey 80623FF0 5 Bytes JMP 89A389C4
? iprkq.sys The system cannot find the file specified. !
? spfe.sys The system cannot find the file specified. !
.text USBPORT.SYS!DllUnload B97108AC 5 Bytes JMP 89BB81D8
? System32\Drivers\a74d5rov.SYS The system cannot find the path specified. !
---- User code sections - GMER 1.0.15 ----
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 408BF341 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 40A51777 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 40A516F8 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 40A5173C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 40A51684 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 40A516BE C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 40A517B2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 408E16B6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetCloseHandle 7805DA59 5 Bytes JMP 00C0000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!HttpOpenRequestA 78064321 5 Bytes JMP 00C9000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetConnectA 7806497A 5 Bytes JMP 00BE000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetConnectW 78065B68 5 Bytes JMP 00BF000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!HttpOpenRequestW 78065D42 5 Bytes JMP 00CA000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetReadFile 7806ABB4 5 Bytes JMP 00C2000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetQueryDataAvailable 7806ADF5 5 Bytes JMP 00C1000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!HttpSendRequestA 7806CD40 5 Bytes JMP 00C7000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetSetStatusCallback 7807288F 5 Bytes JMP 00C5000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!HttpSendRequestW 7808082D 5 Bytes JMP 00C8000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetReadFileExW 78082AB2 5 Bytes JMP 00C4000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetReadFileExA 78082AEA 5 Bytes JMP 00C3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[3404] WININET.dll!InternetSetStatusCallbackW 780BB148 5 Bytes JMP 00C6000A
---- Kernel IAT/EAT - GMER 1.0.15 ----
IAT atapi.sys[HAL.dll!READ_PORT_UCHAR] [B9EAB046] spfe.sys
IAT atapi.sys[HAL.dll!READ_PORT_BUFFER_USHORT] [B9EAB142] spfe.sys
IAT atapi.sys[HAL.dll!READ_PORT_USHORT] [B9EAB0C4] spfe.sys
IAT atapi.sys[HAL.dll!WRITE_PORT_BUFFER_USHORT] [B9EAB7CE] spfe.sys
IAT atapi.sys[HAL.dll!WRITE_PORT_UCHAR] [B9EAB6A4] spfe.sys
IAT \SystemRoot\system32\DRIVERS\rasl2tp.sys[NDIS.SYS!NdisMCoSendComplete] [B9CD50E0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\rasl2tp.sys[NDIS.SYS!NdisMSetAttributesEx] [B9CD6F70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\rasl2tp.sys[NDIS.SYS!NdisInitializeWrapper] [B9CD6B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\rasl2tp.sys[NDIS.SYS!NdisMRegisterMiniport] [B9CD75A0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\rasl2tp.sys[NDIS.SYS!NdisTerminateWrapper] [B9CD7180] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\rasl2tp.sys[NDIS.SYS!NdisMCmRegisterAddressFamily] [B9CD4C60] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisClOpenAddressFamily] [B9CD4B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisCloseAdapter] [B9CD6A20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisOpenAdapter] [B9CD6460] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisMCoSendComplete] [B9CD50E0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisMSetAttributesEx] [B9CD6F70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisMCmRegisterAddressFamily] [B9CD4C60] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisReturnPackets] [B9CD5B70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisInitializeWrapper] [B9CD6B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisTerminateWrapper] [B9CD7180] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisRegisterProtocol] [B9CD6BD0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisMRegisterMiniport] [B9CD75A0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [B9CD6BD0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [B9CD6460] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisReturnPackets] [B9CD5B70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [B9CD6A20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisMSetAttributesEx] [B9CD6F70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisTerminateWrapper] [B9CD7180] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisMRegisterMiniport] [B9CD75A0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisInitializeWrapper] [B9CD6B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspptp.sys[NDIS.SYS!NdisMSetAttributesEx] [B9CD6F70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspptp.sys[NDIS.SYS!NdisInitializeWrapper] [B9CD6B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspptp.sys[NDIS.SYS!NdisMRegisterMiniport] [B9CD75A0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspptp.sys[NDIS.SYS!NdisTerminateWrapper] [B9CD7180] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\TDI.SYS[NDIS.SYS!NdisReturnPackets] [B9CD5B70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisReturnPackets] [B9CD5B70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisTerminateWrapper] [B9CD7180] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisIMAssociateMiniport] [B9CD6E90] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisIMRegisterLayeredMiniport] [B9CD7660] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [B9CD6BD0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisInitializeWrapper] [B9CD6B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [B9CD6460] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisClOpenAddressFamily] [B9CD4B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisMSetAttributesEx] [B9CD6F70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [B9CD6A20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspti.sys[NDIS.SYS!NdisInitializeWrapper] [B9CD6B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspti.sys[NDIS.SYS!NdisMCoSendComplete] [B9CD50E0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspti.sys[NDIS.SYS!NdisMSetAttributesEx] [B9CD6F70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspti.sys[NDIS.SYS!NdisMCmRegisterAddressFamily] [B9CD4C60] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspti.sys[NDIS.SYS!NdisMRegisterMiniport] [B9CD75A0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\raspti.sys[NDIS.SYS!NdisTerminateWrapper] [B9CD7180] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [B9CD6BD0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [B9CD6A20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [B9CD6460] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCmRegisterAddressFamily] [B9CD4BC0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisClOpenAddressFamily] [B9CD4B20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [B9CD6A20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [B9CD6460] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [B9CD6BD0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisReturnPackets] [B9CD5B70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisReturnPackets] [B9CD5B70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [B9CD6BD0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [B9CD6460] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [B9CD6A20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisReturnPackets] [B9CD5B70] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [B9CD6BD0] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [B9CD6A20] kmxstart.sys (HIPS Core Driver/CA)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [B9CD6460] kmxstart.sys (HIPS Core Driver/CA)
---- Devices - GMER 1.0.15 ----
Device \FileSystem\Ntfs \Ntfs 89D711F8
AttachedDevice \FileSystem\Ntfs \Ntfs KmxFile.sys (HIPS File Guard driver/CA)
AttachedDevice \FileSystem\Ntfs \Ntfs VET-FILT.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc.)
AttachedDevice \FileSystem\Ntfs \Ntfs kmxagent.sys (HIPS Agent Driver/CA)
AttachedDevice \FileSystem\Ntfs \Ntfs VET-REC.SYS (CA Antivirus File Protection Driver/Computer Associates International, Inc.)
Device \Driver\Tcpip \Device\Ip kmxfw.sys (HIPS Firewall Driver/CA)
Device \Driver\usbuhci \Device\USBPDO-0 89B901F8
Device \Driver\sptd \Device\1475894188 spfe.sys
Device \Driver\usbuhci \Device\USBPDO-1 89B901F8
Device \Driver\usbuhci \Device\USBPDO-2 89B901F8
Device \Driver\PCI_PNP6688 \Device\00000053 spfe.sys
Device \Driver\usbuhci \Device\USBPDO-3 89B901F8
Device \Driver\PCI_PNP6688 \Device\00000054 spfe.sys
Device \Driver\usbehci \Device\USBPDO-4 89BB31F8
Device \Driver\Tcpip \Device\Tcp kmxfw.sys (HIPS Firewall Driver/CA)
Device \Driver\Ftdisk \Device\HarddiskVolume1 89DE31F8
Device \Driver\Cdrom \Device\CdRom0 89B931F8
Device \Driver\Cdrom \Device\CdRom1 89B931F8
Device \Driver\Cdrom \Device\CdRom2 89B931F8
Device \Driver\NetBT \Device\NetBt_Wins_Export 893261F8
Device \Driver\NetBT \Device\NetbiosSmb 893261F8
Device \Driver\Tcpip \Device\Udp kmxfw.sys (HIPS Firewall Driver/CA)
Device \Driver\Tcpip \Device\RawIp kmxfw.sys (HIPS Firewall Driver/CA)
Device \Driver\NetBT \Device\NetBT_Tcpip_{19D936C5-EB5E-45DF-91EC-D1246197D238} 893261F8
Device \Driver\usbuhci \Device\USBFDO-0 89B901F8
Device \Driver\usbuhci \Device\USBFDO-1 89B901F8
Device \FileSystem\MRxSmb \Device\LanmanDatagramReceiver 8931D500
Device \Driver\Tcpip \Device\IPMULTICAST kmxfw.sys (HIPS Firewall Driver/CA)
Device \Driver\usbuhci \Device\USBFDO-2 89B901F8
Device \FileSystem\MRxSmb \Device\LanmanRedirector 8931D500
Device \Driver\usbuhci \Device\USBFDO-3 89B901F8
Device \Driver\usbehci \Device\USBFDO-4 89BB31F8
Device \Driver\sptd \Device\1476050438 spfe.sys
Device \Driver\Ftdisk \Device\FtControl 89DE31F8
Device \Driver\AFD \Device\Afd KmxCF.sys (HIPS Content Filter Driver/CA)
Device \Driver\a74d5rov \Device\Scsi\a74d5rov1Port4Path0Target0Lun0 89A0A1F8
Device \Driver\a74d5rov \Device\Scsi\a74d5rov1 89A0A1F8
Device \Driver\a9koo6a0 \Device\Scsi\a9koo6a01Port5Path0Target0Lun0 89BFE1F8
Device \Driver\a9koo6a0 \Device\Scsi\a9koo6a01 89BFE1F8
Device \FileSystem\Cdfs \Cdfs 8960B500
---- EOF - GMER 1.0.15 ----
C- MBAM Log:
Malwarebytes' Anti-Malware 1.36
Database version: 2040
Windows 5.1.2600 Service Pack 3
4/25/2009 11:40:55 AM
mbam-log-2009-04-25 (11-40-55).txt
Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 154270
Time elapsed: 15 minute(s), 56 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 3
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
(No malicious items detected)
Files Infected:
C:\Documents and Settings\JB\Local Settings\Temp\prun.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\instsp2.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\prnet.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
Please advise on next steps to get PC 100% in good health and operational.
Thanks much!
-
*** Verify your Java version here: Verify Java Version
Update, if necessary.
Uninstall all previous Java versions, through Add\Remove.
1. Print this post out, since you won't have an access to it, at some point.
2. Close all windows, except for HijackThis.
3. Put a checkmark next to the following HijackThis entries:
- O20 - AppInit_DLLs: C:\WINDOWS\system32\tijayefe.dll
4. Click on Fix checked button.
5. Restart computer in Safe Mode (keep tapping F8 key, when your computer starts, until menu appears)
6. Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.
7. Delete following files/folders (if present):
- tijayefe.dll file from C:\WINDOWS\system32
8. Restart in Normal Mode.
9. Post new HijackThis log.
-
Thanks again.
Here's latest HJT Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:29:54 PM, on 4/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sonexis\ApplicationSharing\AppDriverService. exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\svcprs32.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafw] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: B3467D2D-E10C-41A6-B671-2B07A1445DC4 - file:///C:/DOCUME~1/JB/LOCALS~1/Temp/cmW32client.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196735704828
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-09.sun.com/s/ESD7/JSC...ws-i586-jc.cab
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Sonexis Application Sharing Driver Service - Sonexis, Inc. - C:\Program Files\Sonexis\ApplicationSharing\AppDriverService. exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: WinSock Svchost Manager (WinSvchostManager) - Unknown owner - C:\WINDOWS\system32\svcprs32.exe
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End of file - 8104 bytes
Please advise if this is fixing my PC also not recognizing USB device.
Thanks much.
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As for your USB problem, you may want to start new topic under Windows/hardware, since only limited number of people are allowed to reply in HJT forum. Here, we deal with infections only.
For now.....
Your computer is clean 
1. Download, and install CCleaner: CCleaner - Builds. Get "Slim" version.
Read CCleaner instruction here: CCleaner Manual.
Run CCleaner.
2. Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
3. Restart computer.
4. Turn System Restore on.
5. Make sure, Windows Updates are current.
6. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
7. Download, and install WOT (Web OF Trust): Internet Security | WOT Web of Trust. It'll warn you (in most cases) about dangerous web sites.
8. Read How did I get infected?, With steps so it does not happen again!: How did I get infected?
9. Let me know, how is your computer doing.