Hi
Can anyone help with this problem.
I had a broadband connection installed yesterday. It is not adsl but the signal is received via a mast and satellite type dish (I live in the Outer Hebrides of Scotland and no adsl connection available).
When I try to log on to the webpage on the ISP's website that will allow me to create an email account the page will not open. The ISP helpline advises me that the link is trying to connect me to San Antonio, Texas and that I must have some sort of infection.
The Hijackthis logfile is below. Any help or advice gratefully received.
Many thanks

Logfile of HijackThis v1.99.1
Scan saved at 20:05:09, on 24/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Utilities\ONSPEED\onspeedcore.exe
C:\WINDOWS\system32\LXSUPMON.EXE
C:\Utilities\Spamfighter trial version\S***ent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Zoom Telephonics, Inc\Zoom ADSL USB Modem\DSLMON.exe
C:\Utilities\Onspeed\onspeedgui.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Utilities\Spamfighter trial version\sfus.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\alg.exe
C:\Utilities\AdAware\aawservice.exe
C:\Utilities\ePrompter\ePrompter.exe
C:\Utilities\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = BBC NEWS | News Front Page
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Utilities\Onspeed\components\NOWImaging.dll
O2 - BHO: Prefetch - {A66AA08A-9BF0-4e87-99E6-6972731D6B99} - C:\Utilities\Onspeed\Prefetch.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SlipStream] C:\Utilities\ONSPEED\onspeedcore.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Utilities\Spamfighter trial version\S***ent.exe" update delay 60
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\Zoom Telephonics, Inc\Zoom ADSL USB Modem\DSLMON.exe
O4 - Global Startup: ONSPEED.lnk = C:\Utilities\Onspeed\onspeedgui.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file

missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/wind...?1192801035546
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Utilities\AdAware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet

Security\cmdagent.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Utilities\Spamfighter trial version\sfus.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

Does Comodo program come with anti virus? You only neeed one anti-virus program.

You only need one firewall.

Adaware, Spyware Doctor and AVG 8 may be conflicting with each other.



Run hijackthis and click on "scan system only" button and put checks next to these:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)

If you did not set these restrictions below yourself you can fix those also

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present



Please close ALL browser windows (including this one).

Everything closed out but hijackthis and click on "fix checked"


Reboot your PC.



Update Java: Security Issue

* Go to Start > Control Panel double-click on the Software icon > add/remove programs.
* Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )

It should have next icon next to it:
Select it and click Remove.
* The current version can be downloaded from Sun here: Java SE Downloads - Sun Developer Network (SDN) Scroll down the page to 'Java Runtime Environment (JRE) 6u12(or higher) and press the 'Download' button. On the new web page, click the 'Accept License Agreement' button. Then select 'Windows Offline Installation, Multi-language' in the Windows Platform area just below the Accept button.



* Please download Malwarebytes' Anti-Malware from HERE or HERE

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and zLaunch Malwarebytes Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.


Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Many thanks Neal - I have now set up my email. New Hijackthis log below as requested.

Logfile of HijackThis v1.99.1
Scan saved at 16:09:48, on 01/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Utilities\AdAware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Utilities\ONSPEED\onspeedcore.exe
C:\WINDOWS\system32\LXSUPMON.EXE
C:\Utilities\Spamfighter trial version\S***ent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Zoom Telephonics, Inc\Zoom ADSL USB Modem\DSLMON.exe
C:\Utilities\Onspeed\onspeedgui.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Utilities\Spamfighter trial version\sfus.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Utilities\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = BBC NEWS | News Front Page
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=127.0.0.1:5405
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Utilities\Onspeed\components\NOWImaging.dll
O2 - BHO: Prefetch - {A66AA08A-9BF0-4e87-99E6-6972731D6B99} - C:\Utilities\Onspeed\Prefetch.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: ONSPEED Toolbar - {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - C:\PROGRA~1\ONSPEE~1\ONSPEE~1.DLL
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SlipStream] C:\Utilities\ONSPEED\onspeedcore.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Utilities\Spamfighter trial version\S***ent.exe" update delay 60
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\Zoom Telephonics, Inc\Zoom ADSL USB Modem\DSLMON.exe
O4 - Global Startup: ONSPEED.lnk = C:\Utilities\Onspeed\onspeedgui.exe
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Show All Original Images - res://C:\Utilities\ONSPEED\gui_resource.dll/327
O8 - Extra context menu item: Show Original Image - res://C:\Utilities\ONSPEED\gui_resource.dll/328
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file

missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/wind...?1192801035546
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C4272BDC-73C1-4CCE-B678-8633E24F322B}: NameServer = 217.16.223.30 217.16.223.31
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Utilities\AdAware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet

Security\cmdagent.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program

Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Utilities\Spamfighter trial version\sfus.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

EVerything ok?

Log is clean.

Don't forget to follow instructions for java.

Hi Neal
Yes everything ok (at least in relation to that problem!). Java has been updated.
Thanks again.