Attached is a log from a recent HijackThis scan. I did the scan because I've utilized Kaspersky 2009 sw to completely eliminate all virus's/spyware/malware/etc. and yet I still have a condition where my admin rights to execute task Manager have been taken away and the wallpaper/background of my Window's XP pc contains a flashng text box with a warning in broken english that says "Dangerous Spyware Many viruses were found on your computer such as : Trojan horse, PassCapture, etc. Your personal inormation can fall into in the 'third hands'.
Please check up the computer with a specfial software. Thank"

Additionally, I've tried to dowload Rootkit Revealer from MS and it works but as soon as I try to run the sw, it times ut without letting me select "agree to terms and coniditions". I can't get past that point and actually run the SW to see the results.

Any suggestions on what to delete from the scan or any other ideas would be MUCH appreciated.

**Please do not provide the HJT LOG as an attachment. It takes more steps to access plus any .DOC file can potentially be an infected file.


You appear to have an incomplete uninstall for 'Norton/Symantec' security software products. Follow the steps given to cleanup the leftovers:

PC Hell: How to Uninstall Norton


REBOOT.


* Please download Malwarebytes' Anti-Malware from HERE or HERE

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• If you encounter any problems while downloading the updates, manually download them from HERE and just double-click on mbam-rules.exe to install.
• Once the program has loaded, select "Full Scan", then click Scan.
• The scan may take some time to finish, so please be patient. Run the scan in SAFEMODE (tapping the F8 key on bootup), if necessary.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked , and click Remove Selected.
• When disinfection is completed , a log will open in Notepad and you may be prompted to Restart(See Extra Note).
• A run log is automatically saved by MBAM and can be viewed by clicking the Logs TAB in MBAM.
• Copy&Paste the entire report in your next reply along with a fresh HijackThis log.
• Please post any current revised observations.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

I haven't been able to do any of your instructions yet because my PC is now not letting me log on to my Window's account. I'm running XP, have 3 accounts and regardless of which one is selected, a message appears that windows is "loading the account settings" and then, within a couple of seconds, the message changes to "logging user off" and returns to the Welcome Log In screen.

I've rebooted and attempted to run Safe Mode, but I get the exact same response.

Suggestions??

Not sure what to say - try expanding the discussion to the relevant Windows O/S FORUM. Without being able to login, nothing is going to be possible if something has become corrupted.

Might try a

"repair install" inurl:microsoft.com XP

- Google, including quoted term for your O/S.