2 problems: 1) I want my IE Browser to work again. 2) I would like to know how to read this log and understand what I should keep and what I should remove. The log is at the bottom of this page.

I can no longer use the browser IE (pages cannot be found). I cannot uninstall the browser because it does not show up in add/remove program window. When I reinstall over the existing program MS detects an IE browser already installed on my computer and advises me to stop the install. I install anyway. It still doesn't work. I have downloaded Fox Fire Browser in the mean time and would keep it this way but I need IE as a testing environment.

I need help in removing the “advertising virus/program”. It has been on my machine now for a while and is causing it to slow down quite a bit. Sometimes I will see that 99 percent of my processor for system idle process (1/2 gig) is being used in idle mode. When I look at all of the programs running under the process, half of them I cannot identify. When I go to stop the process on them it will tell me that the program is currently being used and the process cannot be stopped.

Logfile of HijackThis v1.97.7
Scan saved at 2:09:19 PM, on 6/29/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\cisvc.exe
C:\WINNT\System32\CTSvcCDA.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\ZipToA.exe
C:\WINNT\System32\inetsrv\inetinfo.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\devldr32.exe
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINNT\SYSTEM32\3cshtdwn.exe
C:\Program Files\Creative\SBPCI5122k\AudioHQ\AHQTB.EXE
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Creative\SBPCI5122k\Launcher\CTLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\SCANJET\PrecisionScanPro\HPLamp.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\PayPal\Payment Wizard\Outlook Express\OEHook.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINNT\system32\cidaemon.exe
C:\PROGRA~1\MOZILL~1\firefox.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ztrend.com/pages/suzanne.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic 2001 Basic\Search Bar.htm
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Program Files\Netscape\Users\default\prefs.js)
O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINNT\system32\mseggo.gif
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINNT\system32\msnkmi.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\Program Files\Copernic Agent\CopernicAgentExt.dll
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [CopernicPerUserTaskMgr] "C:\WINNT\system32\CopernicPerUserTaskMgr.exe" /run
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBPCI5122k\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\Updreg.exe
O4 - HKLM\..\Run: [Creative Launcher] C:\Program Files\Creative\SBPCI5122k\Launcher\CTLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HP Lamp] C:\SCANJET\PrecisionScanPro\HPLamp.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autofix
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [msmc] C:\WINNT\system32\msgked.exe
O4 - HKLM\..\RunOnce: [CopernicPerUserTaskMgr] "C:\WINNT\system32\CopernicPerUserTaskMgr.exe" /runonce
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PayPal Plug-In for Outlook Express.lnk = C:\Program Files\PayPal\Payment Wizard\Outlook Express\OEHook.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
O9 - Extra 'Tools' menuitem: Launch Copernic Agent (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O9 - Extra button: Copernic Agent (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .asf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdspl ay.dll
O12 - Plugin for .asx: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdspl ay.dll
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npswf3 2.dll
O12 - Plugin for .wav: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npaudi o.dll
O12 - Plugin for .wmv: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdspl ay.dll
O16 - DPF: symsupportutil - https://www-secure.symantec.com/tech...upportutil.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/u...5/sdcregie.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...149.2244444444
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/co...20/SassCln.CAB
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/ca...ile=stamps.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab