[RESOLVED] google redirect

  1. #1
    hebbler is offline Newbie

    [RESOLVED] google redirect

    I am having my google searches redirected in both Explorer and Mozilla. If I google in my home page bellsouth window it does not happen. On the bottem left of the screen it appears to be redirecting to an IP address starting with 7.7.7

    I ran spybot and microtrend office scan with no hits. Here are my hijack this logs. Thanks in advance for any help. Regards, Ray

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:48:10 AM, on 1/7/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nslsvice.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ISS\Proventia Desktop\blackd.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\MCSvc.exe
    C:\Program Files\ManageSoft\Launcher\ndserv.exe
    C:\Program Files\ManageSoft\Schedule Agent\ndinit.exe
    C:\Program Files\ManageSoft\Schedule Agent\ndtask.exe
    C:\Program Files\ISS\Proventia Desktop\RapApp.exe
    C:\WINDOWS\system32\StacSV.exe
    C:\Program Files\ISS\Proventia Desktop\vpatch.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\stsystra.exe
    C:\Windows\Managed\MCDesk.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\ManageSoft\Schedule Agent\ndtask.exe
    C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
    C:\WINDOWS\TEMP\CZ7576.EXE
    C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
    C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
    C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://plasmanet.tenetwork.net/plasmanet/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://proxy.tenetwork.net/talecris.pac
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\sw g.dll
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [MCDesk] %MgmtFolder%\MCDesk.exe %MgmtFolder%\MCDesk.ini
    O4 - HKLM\..\Run: [SchedulingAgent_nDG] "C:\Program Files\ManageSoft\Schedule Agent\ndschedag.exe" -o RunNDStartup=True -o Startup=True
    O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'Default user')
    O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: AL-1000 Status Monitor.lnk = C:\Program Files\AL-1000\engss.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: VPN Client.lnk = ?
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
    O15 - Trusted Zone: *.confarchives.com (HKLM)
    O15 - Trusted Zone: *.conferencing.com (HKLM)
    O15 - Trusted Zone: *.genesys.com (HKLM)
    O15 - Trusted Zone: *.iconf.net (HKLM)
    O15 - Trusted Zone: http://cognosqa.na.tenetwork.net (HKLM)
    O15 - Trusted Zone: http://development.na.tenetwork.net (HKLM)
    O15 - Trusted Zone: http://reporting.na.tenetwork.net (HKLM)
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1192197392921
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.tenetwork.net
    O17 - HKLM\Software\..\Telephony: DomainName = na.tenetwork.net
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.tenetwork.net
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = na.tenetwork.net
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\WINDOWS\system32\nslsvice.exe
    O23 - Service: Managed Client Service - (C) 2005 - 2007 Siemens AG - C:\WINDOWS\system32\MCSvc.exe
    O23 - Service: ManageSoft installation agent (ndGlobalLauncher) - ManageSoft Corp - C:\Program Files\ManageSoft\Launcher\ndserv.exe
    O23 - Service: ManageSoft managed device (ndinit) - ManageSoft Corp - C:\Program Files\ManageSoft\Schedule Agent\ndinit.exe
    O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
    O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
    O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 7875 bytes

    and my uninstall list:

    Adobe Flash Player 10 Plugin
    Adobe Flash Player 9 ActiveX
    Adobe Reader 7.0.9
    ADPClient
    Cisco Systems VPN Client 5.0.01.0600
    Conexant HDA D330 MDC V.92 Modem
    Dell Wireless WLAN Card
    DeLorme Street Atlas USA 2006
    DeLorme Street Atlas USA 2006 Data
    Delta Flights Palm Conduit
    DVD Video Player
    Enterprise Scanning Tools [Common] (via ManageSoft)
    Full Tilt Poker
    Google Earth
    Google Updater
    HijackThis 2.0.2
    Hotfix for Windows XP (KB926239)
    Intel(R) Graphics Media Accelerator Driver
    J2SE Runtime Environment 5.0 Update 13
    Java 2 Runtime Environment, SE v1.4.2_12
    Java 2 Runtime Environment, SE v1.4.2_13
    Java 2 Runtime Environment, SE v1.4.2_15
    Java(TM) 6 Update 2
    Lotus Notes 6.5.2
    Managed Device Basic Configuration [Common] (via ManageSoft)
    Managed Device Configuration - Non-Validated [Common] (via ManageSoft)
    ManageSoft for managed devices
    Meeting Center
    MetaFrame Presentation Server Client
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 2.0
    Microsoft Baseline Security Analyzer 2.1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Office Outlook 2003
    Microsoft Office Professional Edition 2003
    Microsoft Office Visio Viewer 2003 (English)
    Microsoft Organization Chart 2.0
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft XML Parser
    Mozilla Firefox (3.0.5)
    Mozilla Thunderbird (2.0.0.19)
    Office Update Inventory Tool [Common] (via ManageSoft)
    OverDrive Media Console
    PAL
    Palm Desktop
    PANTECH PC Card Software
    Picasa 3
    PowerDVD 5.1
    Remove Hidden Data Tool
    Sametime Client v3.1
    SAP GUI 7.10
    SAP GUI Frontend 7.10 Multilingual
    Seagate Report ActiveX Viewer
    Security Patch Settings for Microsoft Office [Common] (via ManageSoft)
    Security Patch Settings for Microsoft Windows [Common] (via ManageSoft)
    Security Update for Microsoft .NET Framework 2.0 (KB928365)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937894)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944338)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB947864)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB960714)
    SHARP AL-1000 Series
    Sonic RecordNow! Plus
    Spybot - Search & Destroy
    Talecris Trusted Sites 1.0 English [Common] (via ManageSoft)
    Trend Micro OfficeScan Client
    Update for Windows XP (KB894391)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    VLC media player 0.9.0-test2
    VZAccess Manager
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows Messenger 5.1
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    ZipAgent
    ZipMail V10 for Lotus Notes


  2. #2
    VopThis is offline Senior Member (Canada)
    [Download from a separate PC, if necessary]

    * Please download Malwarebytes' Anti-Malware from HERE or HERE


    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • Once the program has loaded, initially select the often highly productive "Perform Quick Scan", then click Scan.
      ….. AND/OR
    • It is also highly advisable to run the longer ”Full Scan” in addition to the above scan.
    • The scan may take some time to finish, so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked , and click Remove Selected.
    • When disinfection is completed , a log will open in Notepad and you may be prompted to Restart(See Extra Note).
    • A run log is automatically saved by MBAM and can be viewed by clicking the Logs TAB in MBAM.
    • Copy&Paste the entire report(s) in your next reply along with a fresh HijackThis log.
    • Please post any current revised observations.

    Extra Note:
    If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

  3. #3
    hebbler is offline Newbie
    Thanks for helping! I did as requested below. The problem however still exists. I did notice that if I run the google search using "advanced" search that I get accurate, un-redirected results.

    Here is the malware log:

    Malwarebytes' Anti-Malware 1.32
    Database version: 1628
    Windows 5.1.2600 Service Pack 2

    1/11/2009 9:57:30 PM
    mbam-log-2009-01-11 (21-57-30).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 136723
    Time elapsed: 38 minute(s), 10 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    Here is the new hijack this log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:02:07 PM, on 1/11/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nslsvice.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\ISS\Proventia Desktop\blackd.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\MCSvc.exe
    C:\Program Files\ManageSoft\Launcher\ndserv.exe
    C:\Program Files\ManageSoft\Schedule Agent\ndinit.exe
    C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
    C:\Program Files\ManageSoft\Schedule Agent\ndtask.exe
    C:\Program Files\ISS\Proventia Desktop\RapApp.exe
    C:\WINDOWS\system32\StacSV.exe
    C:\Program Files\ISS\Proventia Desktop\vpatch.exe
    C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
    C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
    C:\WINDOWS\TEMP\DQC755.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\stsystra.exe
    C:\Windows\Managed\MCDesk.exe
    C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\ManageSoft\Schedule Agent\ndtask.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\ManageSoft\Schedule Agent\ndschedag.exe
    C:\Program Files\ManageSoft\Tracker\ndtrack.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://plasmanet.tenetwork.net/plasmanet/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://proxy.tenetwork.net/talecris.pac
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\sw g.dll
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [MCDesk] %MgmtFolder%\MCDesk.exe %MgmtFolder%\MCDesk.ini
    O4 - HKLM\..\Run: [SchedulingAgent_nDG] "C:\Program Files\ManageSoft\Schedule Agent\ndschedag.exe" -o RunNDStartup=True -o Startup=True
    O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [MalwareRemovalBot] C:\Program Files\MalwareRemovalBot\MalwareRemovalBot.exe -boot
    O4 - HKUS\S-1-5-19\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'Default user')
    O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: AL-1000 Status Monitor.lnk = C:\Program Files\AL-1000\engss.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: VPN Client.lnk = ?
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
    O15 - Trusted Zone: *.confarchives.com (HKLM)
    O15 - Trusted Zone: *.conferencing.com (HKLM)
    O15 - Trusted Zone: *.genesys.com (HKLM)
    O15 - Trusted Zone: *.iconf.net (HKLM)
    O15 - Trusted Zone: http://cognosqa.na.tenetwork.net (HKLM)
    O15 - Trusted Zone: http://development.na.tenetwork.net (HKLM)
    O15 - Trusted Zone: http://reporting.na.tenetwork.net (HKLM)
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1192197392921
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.tenetwork.net
    O17 - HKLM\Software\..\Telephony: DomainName = na.tenetwork.net
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.tenetwork.net
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = na.tenetwork.net
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\WINDOWS\system32\nslsvice.exe
    O23 - Service: Managed Client Service - (C) 2005 - 2007 Siemens AG - C:\WINDOWS\system32\MCSvc.exe
    O23 - Service: ManageSoft installation agent (ndGlobalLauncher) - ManageSoft Corp - C:\Program Files\ManageSoft\Launcher\ndserv.exe
    O23 - Service: ManageSoft managed device (ndinit) - ManageSoft Corp - C:\Program Files\ManageSoft\Schedule Agent\ndinit.exe
    O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
    O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
    O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 8828 bytes

  4. #4
    VopThis is offline Senior Member (Canada)
    http://www.andydidyk.com/2009/01/04/...t-virus-alert/
    (read all notes before proceeding)

    Accordingly, if you can find the following file in the exact location listed, delete it:

    C:\Windows\system32\wdmaud.sys
    [approximate expected size 16KB]




    NOTE:
    C:\Windows\system32\drivers\wdmaud.sys
    is legitimate [81KB]

  5. #5
    hebbler is offline Newbie
    THANK YOU!!!

    I did find the file, deleted it, and now the problem is resolved.

    Thank you for your support.

  6. #6
    VopThis is offline Senior Member (Canada)
    C:\Program Files\Java\j2re1.4.2_12
    Your system has an outdated version(s) of Sun Java that could create serious security exposure issues for your PC.

    Update your Java.


    Download the latest version of Java Runtime Environment (JRE) 6.0 Update 11 or higher, and install it to your computer.

    New Version should then show as (per HijackThis log):

    C:\Program Files\Java\jre1.6.0_11\… or higher



    Older JAVA versions have vulnerabilities that malware can and are using to infect systems.

    Please follow these steps to remove older version Java components.
    • Close any programs you may have running, ESPECIALLY your web browser
    • Click Start > Control Panel.
    • Click Add/Remove Programs.
    • Check any item with Java Runtime Environment (JRE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove all versions of Java.
    • Reboot your computer once all Java components are removed.

  7. #7
    hebbler is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    Done. Thanks for all of your help and support.

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