Need help with HyjackThis log and virus cleaning Need help with HyjackThis log and virus cleaning My wife accidentally installed a program "HDTVPlayer.exe". My Avast! antivirus recognized the folloing problem: BV:Autorun-E (wrm).
Computer started behaving bad. I tried to clean up as much as possible before posting my problem here. I fully scanned my computer with Avast! antivirus home edition, WinCleaner Antispyware, SuperAntispyware. I also have live Spybot S&D active.
While it seemed that my system is stabilizing, I realize that I'm not there yet. First, I have unwanted internet pages opening up automatically. Second, my Windows Security setting was changed so that Automatic Updates are turned off. I can't turn it on again. So far I don't know if anything else is effected.
I run a HyjackThis! log, and attached the log result, along with uninstallation log. I hope I have provided sufficient information. Please let me know if you need anything else. Thanks so much for your help!
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 00:32:48, on 11/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\NCH Software\ExpressInvoice\expressinvoice.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\PROGRA~1\FOLDER~1\FGKey.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Isi\Program Files Isi\Unlocker\UnlockerAssistant.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\JAM Software\SpamAware\SpamAwareOELauncher.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\PROGRA~1\Avast4\ashDisp.exe
C:\Program Files\Everything (Search)\Everything.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Executor\executor.exe
C:\PROGRA~1\SHELLT~1\CFiShlMan.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Launchy\Launchy.exe
C:\Program Files\Imation\ImationFlashDetect.exe
C:\Program Files\blcorp\WinCleaner AntiSpyware\WCAntiSpy.exe
C:\Documents and Settings\Isi\Desktop\HyjackThis\HiJackThis 2.0.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about :blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=6061102
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {0E397D85-9764-4B51-936F-B35E2398EA82} - (no file)
O2 - BHO: (no name) - {11C02161-F48A-412B-B1CC-D2153F7AFB9C} - (no file)
O2 - BHO: (no name) - {3D0FAA3E-3555-4B39-820C-F290294DAEE8} - C:\WINDOWS\system32\qoMffCuV.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\sw g.dll
O2 - BHO: eBay - {CD9B7762-DFBC-42B1-BB30-02A78287B456} - (no file)
O2 - BHO: Preispirates 3 - {E9E027BF-C3F3-4022-8F6B-8F6D39A59684} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Documents and Settings\Isi\Program Files Isi\Unlocker\UnlockerAssistant.exe" -H
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpamAwareOELauncher] C:\Program Files\JAM Software\SpamAware\SpamAwareOELauncher.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [joty] "C:\Documents and Settings\Isi\Desktop\NEW\joty.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "F:\Isi Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Hot CD Eject] C:\Program Files\HotKey CD-Eject\Cdeject.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Sprint SmartView] "C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe" -a
O4 - HKLM\..\Run: [Everything] "C:\Program Files\Everything (Search)\Everything.exe" -startup
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IEraseTraces] C:\Program Files\Inocentric\IEraseTraces\ierasetraces.exe
O4 - HKCU\..\Run: [Executor] "C:\Program Files\Executor\executor.exe" -s
O4 - HKCU\..\Run: [RssReader] C:\Program Files\RssReader\RssReader.exe
O4 - HKCU\..\Run: [CFi ShellToys Utility Manager] "C:\PROGRA~1\SHELLT~1\CFiShlMan.exe" -start
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: ImationFlashDetect.lnk = C:\Program Files\Imation\ImationFlashDetect.exe
O4 - Startup: WCAntiSpy.lnk = C:\Program Files\blcorp\WinCleaner AntiSpyware\WCAntiSpy.exe
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O4 - Global Startup: Suitcase 11.0.lnk = ?
O8 - Extra context menu item: &Download FLV by WinAVI... - C:\Program Files\WinAVI FLV Converter\flv_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Documents and Settings\Isi\Program Files Isi\IE7Pro\IE7Pro.dll
O9 - Extra 'Tools' menuitem: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Documents and Settings\Isi\Program Files Isi\IE7Pro\IE7Pro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: WinAVI FLV Manager - {DE365254-2F9B-4908-9E3A-7AAA6EC90BCC} - C:\Program Files\WinAVI FLV Converter\FLVTune.dll
O9 - Extra 'Tools' menuitem: WinAVI FLV Manager - {DE365254-2F9B-4908-9E3A-7AAA6EC90BCC} - C:\Program Files\WinAVI FLV Converter\FLVTune.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: aimexpress.aim.com
O15 - Trusted Zone: http://www.bramjnet.com
O15 - Trusted Zone: http://www.netvibes.com
O15 - Trusted Zone: www.viip3.com
O15 - Trusted Zone: http://www.viip3.com
O15 - Trusted Zone: http://www.w3.org
O15 - Trusted IP range: http://64.233.179.104
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {41603E7E-4007-415B-9A8D-3D55B1460A2A} (DrmInterface2 Class) - http://www.otzar.org/otzar/NetisUtils/sfvw_safeview.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1171607831964
O16 - DPF: {66D393D5-4D80-497C-9F4F-F3839E090202} (PlayerOCX Control) - http://www.pysoft.com/Downloads/WebCamPlayerOCX.cab
O16 - DPF: {66E79B75-F711-4A88-9C6D-10BCA64F3306} (DriveCamPlayer Class) - http://www.drivecam.com/videos/DriveCamEvent.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.divshare.com/scripts/uplo...eUploader4.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/amp...1.11_en_dl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.1.6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0678FA15-2F7D-4633-A45C-20FE2091D8BA}: NameServer = 85.255.112.60;85.255.112.237
O17 - HKLM\System\CCS\Services\Tcpip\..\{B490201D-F289-454E-9E02-4B4E5728BA31}: NameServer = 85.255.112.60;85.255.112.237
O17 - HKLM\System\CS1\Services\Tcpip\..\{0678FA15-2F7D-4633-A45C-20FE2091D8BA}: NameServer = 85.255.112.60;85.255.112.237
O17 - HKLM\System\CS3\Services\Tcpip\..\{0678FA15-2F7D-4633-A45C-20FE2091D8BA}: NameServer = 85.255.112.60;85.255.112.237
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL wmwdyq.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: mlJCRLbC - mlJCRLbC.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bonjour Service - Unknown owner - F:\Isi Program Files\Extensis\Suitcase 11.0.1\Bonjour\mDNSResponder.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Express Invoice (ExpressInvoiceService) - Unknown owner - C:\Program Files\NCH Software\ExpressInvoice\expressinvoice.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
--
End of file - 14574 bytes Attached Files
Last edited by Neal; 02-12-2008 at 10:23 PM .
Please post directly into the thread instead of attachment please. Thanks.
You may want to print out these instructions for reference, since you will have to restart your computer during the fix.
Please download FixWareout from one of these sites: http://downloads.subratam.org/Fixwareout.exe http://www.bleepingcomputer.com/file...Fixwareout.exe
Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.
Strongly advise you to uninstall one of your anti-virus programs as two together cause more problems and conflicts and lower your security.
Please download and install the latest version of HijackThis v2.0.2:Delete the old version you have
CLICK HERE to download the HijackThis Installer:http://www.trendsecure.com/portal/en...HJTInstall.exe
1. Save HJTInstall.exe to your desktop.
2. Double-click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5. Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
8. Come back here to this thread and paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.