[RESOLVED] Problems with Antivirus 2009 and slow computer response

  1. #1
    John Lane is offline Junior Member

    [RESOLVED] Problems with Antivirus 2009 and slow computer response

    My wifes computer seems to have been infected with the Antivirus 2009 Malware. She mistakenly thought that she was scanning the system with AVG antivirus. She never paid to have the supposed problems fixed but the system kept putting up the annoying messages wanting her to pay. I have scanned the sytem with Spybot S&D and I uninstalled AVG and installed Avast and scanned with it. Avast found no viruses and the latest Sybot scan found no problems but the sytem still seems slow. It seems that I get the sytem running ok but when I shut it down and she brings it back up the Antivirus 2009 Malware reappears.

    I am attaching the HiJackThis logs I ran after both scans. Please let me know what problems you see.

    Thanks,
    John Lane

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:02:24 PM, on 8/19/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\XGI\XWatDog.exe
    C:\WINDOWS\system32\Trirot.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\QUICKENW\QWDLLS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    C:\WINDOWS\system32\lxdicoms.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google News
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: MPBarOpener Class - {8FD66659-A7AF-4641-9999-C56607D3A0AB} - C:\Program Files\Mpire\Mpire Plugin\MPBand.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O4 - HKLM\..\Run: [XGIWatchDog] C:\Program Files\XGI\XWatDog.exe
    O4 - HKLM\..\Run: [RegServer] regserve.exe
    O4 - HKLM\..\Run: [Trirot] Trirot.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [RecoverFromReboo] C:\WINDOWS\Temp\RECOVE~1.EXE
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 7.exe
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
    O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: Georgia State Parks & Historic Sites
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - https://go.gwinnett.k12.ga.us/southln01/iNotes6W.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
    O16 - DPF: {79B96C72-C0D0-4DC8-BC7E-9F314A918228} - http://ak.imgfarm.com/images/nocache...tup1.0.0.7.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control) - https://secure.acuitybrands.com/dana...erSetupSP1.cab
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdise rv.exe
    O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 10206 bytes

    ABBYY FineReader 6.0 Sprint
    AccessDirect
    Ad-Aware
    Adobe Flash Player 9 ActiveX
    Adobe Flash Player ActiveX
    Adobe Photoshop Album 2.0 Starter Edition
    Adobe Reader 7.1.0
    Adobe Shockwave Player
    Advanced Registry Optimizer
    America Online (Choose which version to remove)
    AOL Coach Version 1.0(Build:20030807.3)
    avast! Antivirus
    BCM V.92 56K Modem
    BPWin 4.74.1
    Broadcom Management Programs
    CCS C Compiler Plug-In for MPLAB 6
    Dell Digital Jukebox Driver
    Dell Media Experience
    Dell Support Center
    Dell Wireless WLAN Utility
    DellSupport
    DerbyMaster
    EarthLink Setup Files
    FreeMASTER
    Get High Speed Internet!
    GoldWave v5.10
    GraphicView 32
    HijackThis 2.0.2
    HI-TECH PICC-Lite V9.60PL1
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB952287)
    hp deskjet 5550 series (Remove only)
    HP Product Detection
    Internet Explorer Default Page
    Jasc Paint Shop Photo Album
    Jasc Paint Shop Pro 8 Dell Edition
    Java 2 Runtime Environment, SE v1.4.2_03
    Juniper Networks Network Connect 5.2.0
    Juniper Networks Network Connect 5.5.0
    Juniper Networks Secure Application Manager
    Keyspan USB Serial Adapter
    Learn2 Player (Uninstall Only)
    Lexmark 3500-4500 Series
    Lexmark Fax Solutions
    Lexmark Toolbar
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 Professional
    Microsoft Visual C++ 2005 Redistributable
    Modem Helper
    Mpire Plugin
    MPire Plugin
    MPLAB Tools v8.00
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    Musicmatch® Jukebox
    PCM
    PowerDVD 5.1
    Print Perfect Gold
    Quicken 2002 Basic
    QuickSet
    RealPlayer Basic
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922760)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925454)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928090)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB929969)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931768)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933566)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937143)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB942615)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944338)
    Security Update for Windows XP (KB944533)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB947864)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    SimCity 2000® Special Edition
    Sonic DLA
    Sonic RecordNow!
    Sonic Update Manager
    Spybot - Search & Destroy 1.4
    Synaptics Pointing Device Driver
    The Sims Deluxe Edition
    The Spider-Man 2 Demo
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB942840)
    Update for Windows XP (KB946627)
    Update for Windows XP (KB951072-v2)
    Viewpoint Media Player
    Windows Genuine Advantage v1.3.0254.0
    Windows Installer 3.1 (KB893803)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Media Format Runtime
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890047
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
    WordPerfect Office 12
    XGI Volari-XP5 Display Driver


  2. #2
    VopThis is offline Senior Member (Canada)
    Do the following procedure first. Ensure that a reboot has occurred. Before posting your next Hijackthis LOG, please ensure you do the last listed procedure before doing so.




    * Please download Malwarebytes' Anti-Malware from HERE or HERE

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Full Scan", then click Scan.
    • The scan may take some time to finish, so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked , and click Remove Selected.
    • When disinfection is completed , a log will open in Notepad and you may be prompted to Restart(See Extra Note).
    • A run log is automatically saved by MBAM and can be viewed by clicking the Logs TAB in MBAM.
    • Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

    Extra Note:
    If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.






    Java 2 Runtime Environment, SE v1.4.2_03
    Download the latest version of Java Runtime Environment (JRE) 6.0 Update 7 or higher, and install it to your computer.


    Older JAVA versions have vulnerabilities that malware can and are using to infect systems.

    Please follow these steps to remove older version Java components.
    • Close any programs you may have running, ESPECIALLY your web browser
    • Click Start > Control Panel.
    • Click Add/Remove Programs.
    • Check any item with Java Runtime Environment (JRE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove all versions of Java.
    • Reboot your computer once all Java components are removed.




    New Version should show as (HijackThis log):

    C:\Program Files\Java\jre1.6.0_07\… or higher

  3. #3
    John Lane is offline Junior Member
    Ok I have followed the instructions the reults of the csan and the new Hijackthis log are attached. Let me know what you see.

    Thanks,
    John Lane

    Malwarebytes' Anti-Malware 1.25
    Database version: 1073
    Windows 5.1.2600 Service Pack 2

    12:31:00 AM 8/21/2008
    mbam-log-08-21-2008 (00-31-00).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 126439
    Time elapsed: 1 hour(s), 25 minute(s), 40 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 6
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 6
    Files Infected: 12

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{79b96c72-c0d0-4dc8-bc7e-9f314a918228} (Adware.MyWay) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{93b0fa7b-50f6-41b4-ac7e-612a72ce8c3c} (Adware.Zango) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Pro ducts\568267acfc5644dab06f058006ddbae3 (Adware.Zango) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Fea tures\9ee2330ae5f4470cac801baac83818c9 (Adware.Zango) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\zangosa (Adware.Zango) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\MyWay (Adware.MyWay) -> Quarantined and deleted successfully.
    C:\Program Files\Antivirus 2009 (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
    C:\Program Files\Antivirus2008 (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Application Data\Antivirus (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Start Menu\Antivirus2008 (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Start Menu\Antivirus 2009 (Rogue.Antivirus) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Program Files\Advanced Registry Optimizer\ARO.exe (Rogue.Advanced.Registry.Optimizer) -> Quarantined and deleted successfully.
    C:\Program Files\Advanced Registry Optimizer\AROSS.dll (Rogue.Advanced.Registry.Optimizer) -> Quarantined and deleted successfully.
    C:\Program Files\Advanced Registry Optimizer\AROTutorial.exe (Rogue.Advanced.Registry.Optimizer) -> Quarantined and deleted successfully.
    C:\Program Files\Advanced Registry Optimizer\CheckForV4.dll (Rogue.Advanced.Registry.Optimizer) -> Quarantined and deleted successfully.
    C:\Program Files\Advanced Registry Optimizer\CleanSchedule.exe (Rogue.Advanced.Registry.Optimizer) -> Quarantined and deleted successfully.
    C:\Program Files\Antivirus 2009\av2009.exe (Rogue.XPantivirus2009) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Start Menu\Antivirus2008\Antivirus 2008.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Start Menu\Antivirus2008\Uninstall Antivirus.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Start Menu\Antivirus 2009\Antivirus 2009.lnk (Rogue.Antivirus) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Start Menu\Antivirus 2009\Uninstall Antivirus 2009.lnk (Rogue.Antivirus) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Desktop\Antivirus 2009.lnk (Rogue.Antivirus) -> Quarantined and deleted successfully.
    C:\Documents and Settings\DivaSandra\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:13:52 AM, on 8/21/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    C:\WINDOWS\system32\lxdicoms.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\XGI\XWatDog.exe
    C:\WINDOWS\system32\Trirot.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 7.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\QUICKENW\QWDLLS.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google News
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: MPBarOpener Class - {8FD66659-A7AF-4641-9999-C56607D3A0AB} - C:\Program Files\Mpire\Mpire Plugin\MPBand.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O4 - HKLM\..\Run: [XGIWatchDog] C:\Program Files\XGI\XWatDog.exe
    O4 - HKLM\..\Run: [RegServer] regserve.exe
    O4 - HKLM\..\Run: [Trirot] Trirot.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [RecoverFromReboo] C:\WINDOWS\Temp\RECOVE~1.EXE
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 7.exe
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
    O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: Georgia State Parks & Historic Sites
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - https://go.gwinnett.k12.ga.us/southln01/iNotes6W.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control) - https://secure.acuitybrands.com/dana...erSetupSP1.cab
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdise rv.exe
    O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 10147 bytes

  4. #4
    VopThis is offline Senior Member (Canada)
    Read over the following directions. Ask if anything appears unclear to you.



    Clean out TEMPORARY FILES procedures:
    To clean your temp folder, recycle bin, etc..please download this free tool:

    CCleaner CCleaner - Download

    Install Options:
    • Don't install any Toolbars, or other programs, should it ask you!
    • Just uncheck the option of installing the Yahoo toolbar.

    It will put a shortcut on your Desktop.

    Do not run CCleaner until requested later.




    We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.

    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    O4 - HKLM\..\Run: [RecoverFromReboo] C:\WINDOWS\TEMP\RECOVE~1.EXE

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.



    HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

    SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



    Delete TEMPORARY FILES: Now, use CCleaner to hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

    Run CCleaner.

    FIRST-TIME USE:
    Select the ”Options” BUTTON option (top LEFT), ”Advanced” BUTTON, and then UNCHECK the ”Only delete files in Windows Temp Folders older than 48 hours”. Set back to default afterwards.

    Select the ”Cleaner” BUTTON option (top LEFT), if not already selected. Use the ”Windows” TAB up front by default.
    • Uncheck ”Cookies” option (advisable)
    • Optionally, Uncheck ”Recently Typed URLs” option (potentially still useful)
    • Click the ”Analyse” button.
    • Thereafter, click ”Run Cleaner” after you have reviewed what it proposes to clean.

    ***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):
    -- OR --
    Use <Windows+F KEYS> and paste each FULL FILENAME Search PATH line (where available).
    -NOTE-----> Windows KEY is located on the left between the <Ctrl and Alt KEYS>.



    DELETE FILES:

    C:\WINDOWS\TEMP\RECOVE~1.EXE





    POST A REVISED HIJACKTHIS LOG for review:
    • Reboot.
    • Post a new HijackThis log.
    • Provide any feedback commentary as appropriate - how things are now behaving: any new or remaining apparent issues.

  5. #5
    John Lane is offline Junior Member
    Ok. I,ve followed all the directions in the last post. The computer seems to be responding alot faster. I have not noticed any Antivirus 2009 popups over a couple of reboots. Attached is my most recent HiJack This log file. Let me know if any other actions are needed.

    Thanks,
    John Lane

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:32:00 PM, on 8/21/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\lxdicoms.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\XGI\XWatDog.exe
    C:\WINDOWS\system32\Trirot.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 7.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
    C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\QUICKENW\QWDLLS.EXE
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google News
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: MPBarOpener Class - {8FD66659-A7AF-4641-9999-C56607D3A0AB} - C:\Program Files\Mpire\Mpire Plugin\MPBand.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
    O4 - HKLM\..\Run: [XGIWatchDog] C:\Program Files\XGI\XWatDog.exe
    O4 - HKLM\..\Run: [RegServer] regserve.exe
    O4 - HKLM\..\Run: [Trirot] Trirot.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 7.exe
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
    O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: Georgia State Parks & Historic Sites
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - https://go.gwinnett.k12.ga.us/southln01/iNotes6W.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control) - https://secure.acuitybrands.com/dana...erSetupSP1.cab
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdise rv.exe
    O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 10123 bytes

  6. #6
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    Hijackthis LOG looks fine. Post back if you notice any further issues.

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