Cid Pop Ups(RESOLVED)

  1. #1
    flamezy1912 is offline Newbie

    Cid Pop Ups(RESOLVED)

    Can someone help me remove these pop up please?

    any help would be appreciated


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 18:01:17, on 05/07/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Hotspot Shield\bin\openvpnas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\McAfee\MBK\MBackMonitor.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\Program Files\SiteAdvisor\6261\SAService.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files\TalkTalk\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\VoyagerTest\fts.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\Program Files\Common Files\AOL\1160671206\ee\aolsoftware.exe
    C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
    C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\WINDOWS\vVX1000.exe
    C:\Program Files\TalkTalk\bin\sprtcmd.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    c:\PROGRA~1\mcafee\msc\mcuimgr.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.skysports.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.rd.yahoo.com/customize/ie/...arch.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/...arch.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! UK & Ireland
    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
    O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
    O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1160671206\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
    O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
    O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0a\aoltray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://www.megagames.com
    O15 - Trusted Zone: http://play12.memberchannels.com
    O15 - Trusted Zone: http://webmail.talktalk.net
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) -
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab57213.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/...ploader4_5.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://l.yimg.com/jh/games/web_games...ploader_v6.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...55/mcfscan.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {FDD6CEF8-3C6E-42E0-BC7B-D730085CFABC} (Jaxtr Outlook Importer) -
    O18 - Filter hijack: text/html - (no CLSID) - (no file)
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
    O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    --
    End of file - 17694 bytes
    Last edited by flamezy1912; 05-07-2008 at 06:04 PM.

  2. #2
    Neal is offline Dedicated Member
    Welcome,

    Don't see CID in that log so...


    Please Download NoLop to your desktop from the links below...

    NOLOP

    If you are useing firefox you may have to right click NOLOP and select "open link in new window"


    First close any other programs you have running as this will require a reboot.

    Double click NoLop.exe to run it.



    Now click the button labelled "Search and Destroy"
    <<your computer will now be scanned for infected files>>

    When scanning is finished you will be prompted to reboot only if infected, Click OK.

    Now click the "REBOOT" Button.

    A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log.

    --If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program. --


    New hijackthis log please

    Also...


    Open Hijackthis.

    Click the "Open the Misc Tools" section Button.

    Click the "Open Uninstall Manager" Button.

    Click the "Save list..." Button.

    Save it to your desktop. Copy and paste the contents into your reply.

  3. #3
    flamezy1912 is offline Newbie
    thanks

    NoLop! Log by Skate_Punk_21

    Fix running from: C:\Documents and Settings\Flamezy.DJ3P812J\My Documents
    [05/07/2008]
    [18:27:55]

    ---Infection Files Found/Removed---
    C:\WINDOWS\tasks\B14CFF68918B6A90.job
    C:\WINDOWS\tasks\B4D657C891B9C23C.job
    C:\WINDOWS\tasks\B579273D90B6A661.job

    Beginning Removal...
    Rebooting...

    Beginning Removal...
    Rebooting...
    Removing Lop's Leftover Files/Folders...
    Editing Registry...
    **Fix Complete!**

    ---Listing AppData sub directories---

    C:\Documents and Settings\All Users\Application Data\Adobe
    C:\Documents and Settings\All Users\Application Data\Aol
    C:\Documents and Settings\All Users\Application Data\Aol Downloads
    C:\Documents and Settings\All Users\Application Data\Aol Ocp
    C:\Documents and Settings\All Users\Application Data\Apple
    C:\Documents and Settings\All Users\Application Data\Apple Computer
    C:\Documents and Settings\All Users\Application Data\Bvrp Software
    C:\Documents and Settings\All Users\Application Data\Channel4
    C:\Documents and Settings\All Users\Application Data\Dell
    C:\Documents and Settings\All Users\Application Data\Downloaded Installations -- EMPTY Directory
    C:\Documents and Settings\All Users\Application Data\Driving Test Success -- EMPTY Directory
    C:\Documents and Settings\All Users\Application Data\Free Dent Poll Internet -- EMPTY Directory
    C:\Documents and Settings\All Users\Application Data\Google
    C:\Documents and Settings\All Users\Application Data\Gtek
    C:\Documents and Settings\All Users\Application Data\Hazard Perception Training
    C:\Documents and Settings\All Users\Application Data\Installations
    C:\Documents and Settings\All Users\Application Data\Installshield
    C:\Documents and Settings\All Users\Application Data\Internet Spam Support Audio
    C:\Documents and Settings\All Users\Application Data\Mcafee
    C:\Documents and Settings\All Users\Application Data\Mcafee.com
    C:\Documents and Settings\All Users\Application Data\Mcafee.com Personal Firewall
    C:\Documents and Settings\All Users\Application Data\Microsoft
    C:\Documents and Settings\All Users\Application Data\Microsoft Help
    C:\Documents and Settings\All Users\Application Data\Nokia
    C:\Documents and Settings\All Users\Application Data\Pc Suite
    C:\Documents and Settings\All Users\Application Data\Pixelstorm
    C:\Documents and Settings\All Users\Application Data\Popcap
    C:\Documents and Settings\All Users\Application Data\Protexis -- EMPTY Directory
    C:\Documents and Settings\All Users\Application Data\Quicktime
    C:\Documents and Settings\All Users\Application Data\Sbsi
    C:\Documents and Settings\All Users\Application Data\Siteadvisor
    C:\Documents and Settings\All Users\Application Data\Sony
    C:\Documents and Settings\All Users\Application Data\Sony Ericsson
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    C:\Documents and Settings\All Users\Application Data\Starware368
    C:\Documents and Settings\All Users\Application Data\Supportsoft
    C:\Documents and Settings\All Users\Application Data\Teleca
    C:\Documents and Settings\All Users\Application Data\Trymedia
    C:\Documents and Settings\All Users\Application Data\Viewpoint
    C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
    C:\Documents and Settings\All Users\Application Data\Windows Live Toolbar
    C:\Documents and Settings\All Users\Application Data\Winzip -- EMPTY Directory
    C:\Documents and Settings\All Users\Application Data\Wlinstaller
    C:\Documents and Settings\All Users\Application Data\Yahoo!
    C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
    C:\Documents and Settings\All Users\Application Data\Zylom
    C:\Documents and Settings\Default User\Application Data\Corel
    C:\Documents and Settings\Default User\Application Data\Identities
    C:\Documents and Settings\Default User\Application Data\Microsoft
    C:\Documents and Settings\Default User\Application Data\Mozilla -- EMPTY Directory
    C:\Documents and Settings\Default User\Application Data\Sun
    C:\Documents and Settings\Default User\Application Data\You've Got Pictures Screensaver
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Adobe
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Adobeaum
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Adobeum -- EMPTY Directory
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Aol
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Apple Computer
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Arcsoft
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Corel
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Corel Photo Album
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Cyberlink
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Datalayer
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Divx
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\F-secure
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Google
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Gtek
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Identities
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Ispnews
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Lavasoft
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Leadertech
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Limewire
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Macromedia
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Mcafee
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Mcafee.com Personal Firewall
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Microsoft
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Motive
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Move Networks
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Mozilla
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Msninstaller
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Nokia
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Nokia Multimedia Player
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Pc Suite
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Powerchallenge
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Real
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Ruleloadlive -- EMPTY Directory
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Securom
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Siteadvisor
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Sopcast
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Sports Interactive
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Sun
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Teleca
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Viewpoint
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\Yahoo!
    C:\Documents and Settings\Flamezy.dj3p812j\Application Data\You've Got Pictures Screensaver
    C:\Documents and Settings\Ken Asomani\Application Data\7wonders
    C:\Documents and Settings\Ken Asomani\Application Data\Adobe
    C:\Documents and Settings\Ken Asomani\Application Data\Adobeum -- EMPTY Directory
    C:\Documents and Settings\Ken Asomani\Application Data\Aol
    C:\Documents and Settings\Ken Asomani\Application Data\Apple Computer
    C:\Documents and Settings\Ken Asomani\Application Data\Corel
    C:\Documents and Settings\Ken Asomani\Application Data\Corel Photo Album
    C:\Documents and Settings\Ken Asomani\Application Data\F-secure
    C:\Documents and Settings\Ken Asomani\Application Data\Google
    C:\Documents and Settings\Ken Asomani\Application Data\Gtek
    C:\Documents and Settings\Ken Asomani\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Ken Asomani\Application Data\Identities
    C:\Documents and Settings\Ken Asomani\Application Data\Ispnews
    C:\Documents and Settings\Ken Asomani\Application Data\Limewire
    C:\Documents and Settings\Ken Asomani\Application Data\Macromedia
    C:\Documents and Settings\Ken Asomani\Application Data\Mcafee
    C:\Documents and Settings\Ken Asomani\Application Data\Mcafee.com Personal Firewall
    C:\Documents and Settings\Ken Asomani\Application Data\Microsoft
    C:\Documents and Settings\Ken Asomani\Application Data\Mozilla -- EMPTY Directory
    C:\Documents and Settings\Ken Asomani\Application Data\Pc Suite
    C:\Documents and Settings\Ken Asomani\Application Data\Real
    C:\Documents and Settings\Ken Asomani\Application Data\Ruleloadlive
    C:\Documents and Settings\Ken Asomani\Application Data\Siteadvisor
    C:\Documents and Settings\Ken Asomani\Application Data\Sun
    C:\Documents and Settings\Ken Asomani\Application Data\Teleca
    C:\Documents and Settings\Ken Asomani\Application Data\Yahoo!
    C:\Documents and Settings\Ken Asomani\Application Data\You've Got Pictures Screensaver
    C:\Documents and Settings\Localservice\Application Data\Macromedia
    C:\Documents and Settings\Localservice\Application Data\Mcafee
    C:\Documents and Settings\Localservice\Application Data\Mcafee.com Personal Firewall
    C:\Documents and Settings\Localservice\Application Data\Microsoft
    C:\Documents and Settings\Localservice\Application Data\Siteadvisor
    C:\Documents and Settings\Networkservice\Application Data\Microsoft
    C:\Documents and Settings\Owner\Application Data\You've Got Pictures Screensaver
    C:\Documents and Settings\Shaz\Application Data\Adobe
    C:\Documents and Settings\Shaz\Application Data\Adobeum -- EMPTY Directory
    C:\Documents and Settings\Shaz\Application Data\Aol
    C:\Documents and Settings\Shaz\Application Data\Apple Computer
    C:\Documents and Settings\Shaz\Application Data\Corel
    C:\Documents and Settings\Shaz\Application Data\Corel Photo Album
    C:\Documents and Settings\Shaz\Application Data\F-secure
    C:\Documents and Settings\Shaz\Application Data\Google
    C:\Documents and Settings\Shaz\Application Data\Gtek
    C:\Documents and Settings\Shaz\Application Data\Identities
    C:\Documents and Settings\Shaz\Application Data\Ispnews
    C:\Documents and Settings\Shaz\Application Data\Leadertech
    C:\Documents and Settings\Shaz\Application Data\Limewire
    C:\Documents and Settings\Shaz\Application Data\Macromedia
    C:\Documents and Settings\Shaz\Application Data\Mcafee
    C:\Documents and Settings\Shaz\Application Data\Mcafee.com Personal Firewall -- EMPTY Directory
    C:\Documents and Settings\Shaz\Application Data\Microsoft
    C:\Documents and Settings\Shaz\Application Data\Mozilla -- EMPTY Directory
    C:\Documents and Settings\Shaz\Application Data\Pc Suite
    C:\Documents and Settings\Shaz\Application Data\Real
    C:\Documents and Settings\Shaz\Application Data\Ruleloadlive
    C:\Documents and Settings\Shaz\Application Data\Siteadvisor
    C:\Documents and Settings\Shaz\Application Data\Sonic
    C:\Documents and Settings\Shaz\Application Data\Sports Interactive
    C:\Documents and Settings\Shaz\Application Data\Sun
    C:\Documents and Settings\Shaz\Application Data\Teleca
    C:\Documents and Settings\Shaz\Application Data\You've Got Pictures Screensaver
    C:\Documents and Settings\Whitney\Application Data\Adobe
    C:\Documents and Settings\Whitney\Application Data\Adobeum -- EMPTY Directory
    C:\Documents and Settings\Whitney\Application Data\Aol
    C:\Documents and Settings\Whitney\Application Data\Apple Computer
    C:\Documents and Settings\Whitney\Application Data\Arcsoft
    C:\Documents and Settings\Whitney\Application Data\Corel
    C:\Documents and Settings\Whitney\Application Data\Corel Photo Album
    C:\Documents and Settings\Whitney\Application Data\Cyberlink
    C:\Documents and Settings\Whitney\Application Data\Divx
    C:\Documents and Settings\Whitney\Application Data\F-secure
    C:\Documents and Settings\Whitney\Application Data\Google
    C:\Documents and Settings\Whitney\Application Data\Gtek
    C:\Documents and Settings\Whitney\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Whitney\Application Data\Identities
    C:\Documents and Settings\Whitney\Application Data\Ispnews
    C:\Documents and Settings\Whitney\Application Data\Lavasoft
    C:\Documents and Settings\Whitney\Application Data\Leadertech
    C:\Documents and Settings\Whitney\Application Data\Limewire
    C:\Documents and Settings\Whitney\Application Data\Macromedia
    C:\Documents and Settings\Whitney\Application Data\Mcafee
    C:\Documents and Settings\Whitney\Application Data\Mcafee.com Personal Firewall
    C:\Documents and Settings\Whitney\Application Data\Microsoft
    C:\Documents and Settings\Whitney\Application Data\Mozilla -- EMPTY Directory
    C:\Documents and Settings\Whitney\Application Data\Nokia Multimedia Player
    C:\Documents and Settings\Whitney\Application Data\Pc Suite
    C:\Documents and Settings\Whitney\Application Data\Real
    C:\Documents and Settings\Whitney\Application Data\Ruleloadlive
    C:\Documents and Settings\Whitney\Application Data\Siteadvisor
    C:\Documents and Settings\Whitney\Application Data\Sonic
    C:\Documents and Settings\Whitney\Application Data\Sun
    C:\Documents and Settings\Whitney\Application Data\Syntrillium
    C:\Documents and Settings\Whitney\Application Data\Teleca
    C:\Documents and Settings\Whitney\Application Data\Template
    C:\Documents and Settings\Whitney\Application Data\Viewpoint
    C:\Documents and Settings\Whitney\Application Data\Yahoo!
    C:\Documents and Settings\Whitney\Application Data\You've Got Pictures Screensaver
    C:\Documents and Settings\Yvonne Asomani\Application Data\Acccore
    C:\Documents and Settings\Yvonne Asomani\Application Data\Adobe
    C:\Documents and Settings\Yvonne Asomani\Application Data\Adobeum -- EMPTY Directory
    C:\Documents and Settings\Yvonne Asomani\Application Data\Aol
    C:\Documents and Settings\Yvonne Asomani\Application Data\Apple Computer
    C:\Documents and Settings\Yvonne Asomani\Application Data\Corel Photo Album
    C:\Documents and Settings\Yvonne Asomani\Application Data\Cyberlink
    C:\Documents and Settings\Yvonne Asomani\Application Data\Divx
    C:\Documents and Settings\Yvonne Asomani\Application Data\F-secure
    C:\Documents and Settings\Yvonne Asomani\Application Data\Google
    C:\Documents and Settings\Yvonne Asomani\Application Data\Gtek
    C:\Documents and Settings\Yvonne Asomani\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Yvonne Asomani\Application Data\Identities
    C:\Documents and Settings\Yvonne Asomani\Application Data\Installshield
    C:\Documents and Settings\Yvonne Asomani\Application Data\Ispnews
    C:\Documents and Settings\Yvonne Asomani\Application Data\Lavasoft
    C:\Documents and Settings\Yvonne Asomani\Application Data\Leadertech
    C:\Documents and Settings\Yvonne Asomani\Application Data\Limewire
    C:\Documents and Settings\Yvonne Asomani\Application Data\Macromedia
    C:\Documents and Settings\Yvonne Asomani\Application Data\Mcafee
    C:\Documents and Settings\Yvonne Asomani\Application Data\Mcafee.com Personal Firewall -- EMPTY Directory
    C:\Documents and Settings\Yvonne Asomani\Application Data\Microsoft
    C:\Documents and Settings\Yvonne Asomani\Application Data\Motive
    C:\Documents and Settings\Yvonne Asomani\Application Data\Mozilla
    C:\Documents and Settings\Yvonne Asomani\Application Data\Nokia
    C:\Documents and Settings\Yvonne Asomani\Application Data\Pc Suite
    C:\Documents and Settings\Yvonne Asomani\Application Data\Real
    C:\Documents and Settings\Yvonne Asomani\Application Data\Ruleloadlive
    C:\Documents and Settings\Yvonne Asomani\Application Data\Screenshot Sender
    C:\Documents and Settings\Yvonne Asomani\Application Data\Siteadvisor
    C:\Documents and Settings\Yvonne Asomani\Application Data\Sonic
    C:\Documents and Settings\Yvonne Asomani\Application Data\Sony
    C:\Documents and Settings\Yvonne Asomani\Application Data\Starware368
    C:\Documents and Settings\Yvonne Asomani\Application Data\Sun
    C:\Documents and Settings\Yvonne Asomani\Application Data\Syntrillium
    C:\Documents and Settings\Yvonne Asomani\Application Data\Teleca
    C:\Documents and Settings\Yvonne Asomani\Application Data\Viewpoint
    C:\Documents and Settings\Yvonne Asomani\Application Data\Yahoo!
    C:\Documents and Settings\Yvonne Asomani\Application Data\You've Got Pictures Screensaver





    hijackthis log


    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    Ad-Aware SE Personal
    Adobe Flash Player ActiveX
    Adobe Reader 8.1.2
    Adobe Shockwave Player
    AOL Uninstaller (Choose which Products to Remove)
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft PhotoImpression
    ARTEuro
    ATI Control Panel
    ATI Display Driver
    Avanquest update
    Bejeweled 2 Deluxe (remove only)
    Bonjour
    BT Voyager Modem AOL Test
    Conexant D850 56K V.9x DFVc Modem
    Corel Photo Album 6
    Dell Driver Reset Tool
    Dell Media Experience
    Dell Support Center
    DellSupport
    Digital Line Detect
    Disc2Phone
    Driving Test Success Practical
    EPSON Printer Software
    Flag 1600x1200
    Football Manager 2008
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Hazard Perception 2004-2005
    Hazard Perception Training 2003-2004
    High Definition Audio Driver Package - KB835221
    HijackThis 2.0.2
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    Hotspot Shield 1.04
    Hotspot_Shield Toolbar
    HP Product Detection
    iMove ActiveX Control
    Intel(R) PRO Network Connections Drivers
    Intel(R) PROSet for Wired Connections
    Internet Explorer Default Page
    iTunes
    J2SE Runtime Environment 5.0 Update 3
    Java 2 Runtime Environment, SE v1.4.2_03
    Java(TM) 6 Update 5
    Java(TM) SE Runtime Environment 6 Update 1
    Learn2 Player (Uninstall Only)
    LimeWire 4.16.6
    McAfee SecurityCenter
    McAfee Uninstaller
    MCU
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft LifeCam
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher 2007
    Microsoft Office Publisher 2007 Trial
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office XP Professional with FrontPage
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Windows Journal Viewer
    Microsoft Works 7.0
    Modem Helper
    Mozilla Firefox (2.0.0.15)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 6.0 Parser (KB933579)
    NetWaiting
    Nokia Connectivity Cable Driver
    Nokia Flashing Cable Driver
    Nokia PC Suite
    Nokia PC Suite
    Nokia Software Updater
    PC Connectivity Solution
    PowerDVD 5.5
    QuickTime
    RealPlayer
    Samsung PC Studio
    Samsung PC Studio 3 USB Driver Installer
    Security Update for Microsoft Office Publisher 2007 (KB950114)
    Security Update for Microsoft Office system 2007 (KB951808)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922760)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Sewer Run
    Shockwave
    Sims2Pack Clean Installer
    Sonic DLA
    Sonic MyDVD LE
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Sony Ericsson Media Manager 1.0
    Sony Ericsson PC Suite 1.20.173
    Sony Ericsson PC Suite 3.209.00
    SopCast 1.1.2
    SopCore 1.1.2
    Spybot - Search & Destroy 1.5.2.20
    TalkTalk Assist & Go
    The Sims 2
    The Sims 2 Nightlife
    Update for Office 2007 (KB946691)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB914882)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB923845)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    USB Mass Storage Toolbox
    Viewpoint Media Player
    Windows Driver Package - Nokia (WUDFRd) WPD (03/19/2007 6.83.31.1)
    Windows Driver Package - Nokia Modem (02/15/2007 3.1)
    Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Live installer
    Windows Live Messenger
    Windows Live OneCare safety scanner
    Windows Live Sign-in Assistant
    Windows Media Connect
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Hotfix - KB885295
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Yahoo! Extras
    Yahoo! Mail
    Yahoo! Messenger
    Yahoo! Toolbar



    thanks for helping me

  4. #4
    Neal is offline Dedicated Member
    Your welcome


    The folders below in bold look like CID to me but no reference on google or yahoo on it, look in folders(Ruleloadlive) and tell me what is in them. looks
    like there is several accounts on this PC


    C:\Documents and Settings\Ken Asomani\Application Data\Ruleloadlive > folder

    C:\Documents and Settings\Shaz\Application Data\Ruleloadlive > folder

    C:\Documents and Settings\Yvonne Asomani\Application Data\Ruleloadlive > folder


    If you did not install this below you can uninstall it:

    Viewpoint Media Player



    Please post a new hijackthis log and feed back on what is going on now please.

  5. #5
    flamezy1912 is offline Newbie
    in C:\Documents and Settings\Ken Asomani\Application Data\Ruleloadlive > folder
    objhideaxis
    mltbsgaf
    licebceModeSizeMedia
    Boob Four Sect

    in C:\Documents and Settings\Shaz\Application Data\Ruleloadlive > folder
    objhideaxis

    in C:\Documents and Settings\Yvonne Asomani\Application Data\Ruleloadlive > folder
    objhideaxis
    ndalnfmk
    LicenseModeSizeMedia
    kctdmoua
    fpsrukot
    Boob Four Sect


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 23:29:58, on 06/07/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Hotspot Shield\bin\openvpnas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\McAfee\MBK\MBackMonitor.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\Program Files\SiteAdvisor\6261\SAService.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files\TalkTalk\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\VoyagerTest\fts.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\AOL\1160671206\ee\AOLSoftware.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
    C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
    C:\WINDOWS\vVX1000.exe
    C:\Program Files\TalkTalk\bin\sprtcmd.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
    c:\PROGRA~1\mcafee\msc\mcuimgr.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Yahoo! Search - Web Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Yahoo! Search - Web Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! UK & Ireland
    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
    O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHots.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
    O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1160671206\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
    O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
    O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0a\aoltray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: MegaGames - The Hardcore Gaming Experience
    O15 - Trusted Zone: Member Channels Error
    O15 - Trusted Zone: http://webmail.talktalk.net
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) -
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab57213.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/...ploader4_5.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://l.yimg.com/jh/games/web_games...ploader_v6.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...55/mcfscan.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {FDD6CEF8-3C6E-42E0-BC7B-D730085CFABC} (Jaxtr Outlook Importer) -
    O18 - Filter hijack: text/html - (no CLSID) - (no file)
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
    O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    --
    End of file - 17597 bytes

  6. #6
    Neal is offline Dedicated Member
    You can delete all three folders and thanks.



    Run hijackthis and click on "scan system only" button and put checks next to these:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)

    O18 - Filter hijack: text/html - (no CLSID) - (no file)



    Please close ALL browser windows (including this one).

    Everything closed out but hijackthis and click on "fix checked"


    Reboot your PC



    Update Java: Security Issue

    * Go to Start > Control Panel double-click on the Software icon > add/remove programs.
    * Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )

    It should have next icon next to it:
    Select it and click Remove.
    * The current version can be downloaded from Sun here: http://java.sun.com/javase/downloads/index.jsp Scroll down the page to 'Java Runtime Environment (JRE) 6u6(Or higher) and press the 'Download' button. On the new web page, click the 'Accept License Agreement' button. Then select 'Windows Offline Installation, Multi-language' in the Windows Platform area just below the Accept button.

    Everything ok?
    Last edited by Neal; 08-07-2008 at 01:01 AM.

  7. #7
    flamezy1912 is offline Newbie
    thanks soooo much

    i havent had a single pop up all day


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 01:31:49, on 08/07/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Hotspot Shield\bin\openvpnas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\McAfee\MBK\MBackMonitor.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\WINDOWS\Explorer.EXE
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\Program Files\McAfee\MSK\MskSrver.exe
    C:\Program Files\SiteAdvisor\6261\SAService.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files\TalkTalk\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\VoyagerTest\fts.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\AOL\1160671206\ee\AOLSoftware.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
    C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
    C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
    C:\WINDOWS\vVX1000.exe
    C:\Program Files\TalkTalk\bin\sprtcmd.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    c:\PROGRA~1\mcafee\msc\mcuimgr.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Yahoo! Search - Web Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Yahoo! Search - Web Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! UK & Ireland
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
    O2 - BHO: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Hotspot Shield Toolbar - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - C:\Program Files\Hotspot_Shield\tbHot1.dll
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
    O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C 1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1160671206\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
    O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
    O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0a\aoltray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: MegaGames - The Hardcore Gaming Experience
    O15 - Trusted Zone: Member Channels Error
    O15 - Trusted Zone: http://webmail.talktalk.net
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) -
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab56986.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary...o.cab56649.cab
    O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab57213.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/...ploader4_5.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://l.yimg.com/jh/games/web_games...ploader_v6.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...55/mcfscan.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {FDD6CEF8-3C6E-42E0-BC7B-D730085CFABC} (Jaxtr Outlook Importer) -
    O18 - Filter hijack: text/html - (no CLSID) - (no file)
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
    O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    --
    End of file - 16784 bytes


    thanks again .. One Last Thing i cant access my media sharing in windows media player which i need for my xbox 360, what forum section should i put it in?

  8. #8
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    I would try here:

    Other Software - DAL Computer Help



    If you are no longer having any more trouble here is some preventative measures for you.

    Be sure to re-hide hidden files/folders if you were asked to unhide them

    Here are some preventive measures you can take to keep your computer from getting infected again. Also keep SpybotS&D updated.

    Read This First - IMPORTANT Instructions

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.


    Explained Here:
    Windows XP: McAfee Threat Center

    Explained Here
    Microsoft ME:
    Disabling or enabling Windows Me System Restore



    Please download ATF Cleaner by Atribune to desktop.
    http://www.atribune.org/public-beta/ATF-Cleaner.exe

    Double-click ATF-Cleaner.exe to run the program, to clean junk files off your PC.

    If you would like to keep your cookies don't check that item

    * Under Main "Select Files to Delete" choose: Select All.
    * Click the Empty Selected button.
    * If you use Firefox browser click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    * If you use Opera browser click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.



    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including Avira and Avast and PCTools.
    AVIRA: http://www.free-av.com/]Avira

    AVAST: FREE avast! antivirus 4.x Home Edition, anti-spyware & anti-rootkit for Windows

    PCTOOLS: PC Tools AntiVirus - Free Anti-Virus Download


    3. In addtion to using SpyBot S&D consider using another free malware scanning/removal program:
    Windows Defender: Windows Defender: Home Page



    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Kerio: Free Firewall Download - Sunbelt Kerio Personal Firewall


    Comodo:Comodo Free Firewall Software Download



    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using Spyware Blaster:
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    SpywareBlaster


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: CJB.NET


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    Block access to Untrustworthy Sites

    You can prevent your computer from visiting a myriad of untrustworthy sites and ad-servers by installing a customised hosts file. One of the best available is the: MVPS Hosts File. Simply follow the instructions to install the file in the correct location. This will not only make surfing safer but will improve website load times and block popups from many of the large ad-servers.



    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

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