help! my computer is infected with 2 programs
-
help! my computer is infected with 2 programs
hi my computer is infected with both winantiviruspro ver 3.8 and system antivirus 2008.
i have no clue how ether one got on here and i don't know how to get them off, but they are getting in the way on functioning on the computer now. and a real pain trying to use the internet. your help would be greatly appreciated. thank you in advance
-
Please download and install the latest version of HijackThis v2.0.2:Delete the old version you have
CLICK HERE to download the HijackThis Installer:TrendSecure | Download TrendMicro HijackThis
1. Save HJTInstall.exe to your desktop.
2. Double-click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5. Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
8. Come back here to this thread and paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
Newbie
