desktop changed and popups for spyware

  1. #1
    BossBT is offline Newbie

    Exclamation desktop changed and popups for spyware

    somehow I got infecdted...have tried a lot of removal tools....can't get rid of the desktop change and popups accompanied by a yellow triangle in bar beside clock.

    1Click DVD Copy Pro 3.1.8.3
    Acoustica CD/DVD Label Maker
    Adobe Flash Player ActiveX
    AnyDVD
    ArcSoft PhotoStudio 5.5
    ATI - Software Uninstall Utility
    ATI Catalyst Control Center
    ATI Control Panel
    ATI Display Driver
    Bejeweled 2 Deluxe 1.0
    CA Internet Security Suite
    Canon CanoScan Toolbox 4.9
    Canon ScanGear Starter
    CCleaner (remove only)
    CleanUp!
    Codec 8.2 build 6
    Compact Wireless-G USB Network Adapter with SpeedBooster
    Creative MediaSource
    DateInTray 1.5
    Disclib 2.0 [build: 50]
    ESPNMotion
    ExtractNow
    ffdshow [rev 1953] [2008-05-04]
    GemMaster Mystic
    HijackThis 2.0.2
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Player 10 (KB903157)
    Java(TM) 6 Update 6
    K-Lite Codec Pack 3.9.0 Standard
    Malwarebytes' Anti-Malware
    Manual CanoScan LiDE 60
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Mozilla Firefox (2.0.0.14)
    Nero Suite
    OmniPage SE 2.0
    Otto
    PC Pitstop Optimize 1.5
    PeerGuardian 2.0
    Photosmart 130,230,7150,7345,7350,7550 (Remove only)
    PowerDVD
    Revo Uninstaller 1.60
    Roxio DLA
    Roxio Express Labeler
    Roxio MyDVD Plus
    Roxio RecordNow Audio
    Roxio RecordNow Copy
    Roxio RecordNow Data
    Security Update for Microsoft .NET Framework 2.0 (KB928365)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB941569)
    SimCity 4 Rush Hour
    Sound Blaster Audigy 2 ZS
    Star Trek Bridge Commander
    Star Trek Pinball
    The Sims 2
    The Sims 2 Nightlife
    The Sims 2 Open For Business
    The Sims 2 Pets
    The Sims 2 University
    The Sims™ 2 Bon Voyage
    The Sims™ 2 FreeTime
    The Sims™ 2 Kitchen & Bath Interior Design Stuff
    The Sims™ 2 Seasons
    The Sims™ 2 Teen Style Stuff
    Unlocker 1.8.3
    Update for Windows XP (KB898461)
    Update for Windows XP (KB942763)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    VideoLAN VLC media player 0.8.6d
    Virtual CD v7
    Volumouse
    VSO CopyToDVD 4
    Winamp
    Windows Internet Explorer 7
    Windows Media Format Runtime
    Windows XP Media Center Edition 2005 KB925766
    Windows XP Service Pack 3
    WinMX
    Yahoo! Messenger
    Yahoo! Music Jukebox


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:08:53, on 6/2/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\HHVcdV7Sys\VC7SecS.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WLService.exe
    C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WUSB54GSC.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\vbpdtvdp.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 7.exe
    C:\WINDOWS\system32\hphmon04.exe
    C:\Program Files\Volumouse\volumouse.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\DateInTray\DateInTray.exe
    C:\Program Files\PowerMenu_1_5_1\PowerMenu.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    C:\WINDOWS\system32\HPHipm11.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDO WS\system32\vbpdtvdp.exe,
    O2 - BHO: (no name) - {00110011-4b0b-44d5-9718-90c88817369b} - (no file)
    O2 - BHO: (no name) - {086ae192-23a6-48d6-96ec-715f53797e85} - (no file)
    O2 - BHO: (no name) - {150fa160-130d-451f-b863-b655061432ba} - (no file)
    O2 - BHO: (no name) - {17da0c9e-4a27-4ac5-bb75-5d24b8cdb972} - (no file)
    O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb1} - (no file)
    O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb2} - (no file)
    O2 - BHO: (no name) - {2d38a51a-23c9-48a1-a33c-48675aa2b494} - (no file)
    O2 - BHO: (no name) - {2e9caff6-30c7-4208-8807-e79d4ec6f806} - (no file)
    O2 - BHO: (no name) - {467faeb2-5f5b-4c81-bae0-2a4752ca7f4e} - (no file)
    O2 - BHO: (no name) - {5321e378-ffad-4999-8c62-03ca8155f0b3} - (no file)
    O2 - BHO: (no name) - {587dbf2d-9145-4c9e-92c2-1f953da73773} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: (no name) - {6cc1c91a-ae8b-4373-a5b4-28ba1851e39a} - (no file)
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {79369d5c-2903-4b7a-ade2-d5e0dee14d24} - (no file)
    O2 - BHO: (no name) - {799a370d-5993-4887-9df7-0a4756a77d00} - (no file)
    O2 - BHO: (no name) - {98dbbf16-ca43-4c33-be80-99e6694468a4} - (no file)
    O2 - BHO: (no name) - {a55581dc-2cdb-4089-8878-71a080b22342} - (no file)
    O2 - BHO: (no name) - {b847676d-72ac-4393-bfff-43a1eb979352} - (no file)
    O2 - BHO: (no name) - {bc97b254-b2b9-4d40-971d-78e0978f5f26} - (no file)
    O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765721306} - (no file)
    O2 - BHO: (no name) - {e2ddf680-9905-4dee-8c64-0a5de7fe133c} - (no file)
    O2 - BHO: (no name) - {e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} - (no file)
    O2 - BHO: (no name) - {e7afff2a-1b57-49c7-bf6b-e5123394c970} - (no file)
    O2 - BHO: (no name) - {fcaddc14-bd46-408a-9842-cdbe1c6d37eb} - (no file)
    O2 - BHO: (no name) - {fd9bc004-8331-4457-b830-4759ff704c22} - (no file)
    O2 - BHO: (no name) - {ff1bf4c7-4e08-4a28-a43f-9d60a9f7a880} - (no file)
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
    O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 7.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKCU\..\Run: [$Volumouse$] "C:\Program Files\Volumouse\volumouse.exe" /nodlg
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Startup: DateInTray.lnk = C:\Program Files\DateInTray\DateInTray.exe
    O4 - Startup: PowerMenu.lnk = C:\Program Files\PowerMenu_1_5_1\PowerMenu.exe
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1211572232468
    O16 - DPF: {FA945BB6-9D37-43FC-9B2A-AF09F56CBBF0} (moDiagCollectionActiveX Object) - http://yme.music.yahoo.com/qos/cabs/...ionControl.cab
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
    O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    O23 - Service: Virtual CD v7 Management Service (VC7SecS) - H+H Software GmbH - C:\Program Files\HHVcdV7Sys\VC7SecS.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: WUSB54GSCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Network Adapter with SpeedBooster\WLService.exe

    --
    End of file - 11330 bytes

  2. #2
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Welcome,



    Download SDFIX and save it to your Desktop.

    Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    • In Safe Mode, right click the SDFix.zip folder and choose Extract All,
    • Open the extracted folder and double click RunThis.bat to start the script.
    • Type Y to begin the script.
    • It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • Your system will take longer that normal to restart as the fixtool will be running and removing files.
    • When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
    • Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log




    * Please download Malwarebytes' Anti-Malware from HERE or HERE

    Double Click mbam-setup.exe to install the application.

    * Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and zLaunch Malwarebytes Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select "Perform Full Scan", then click Scan.
    * The scan may take some time to finish,so please be patient.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Make sure that everything is checked, and click Remove Selected.
    * When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    * The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    * Copy&Paste the entire report in your next reply along with a fresh HijackThis log.


    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

    New hijackthis log, it may take two posts to get it all in.

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