getting an error message when trying to run almost all exe files or open office docs

  1. #1
    pbneal is offline Newbie

    getting an error message when trying to run almost all exe files or open office docs

    I cannot get on the net from normal system boot. I can from safe mode. I have tried to run avg and other anti spy/virus programs but I typically get an error message saying that I do not have permission to open this type of file in safe mode. I was able to run HackThis and below are the results. any help will be very much appriciated!!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:15:14 AM, on 5/16/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Safe mode with network support

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AVG\AVG8\avgscanx.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttach File - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] "C:\Program Files\Common Files\Nero\Lib\NMFirstStart.exe"
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
    O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon...ad/tgctlsi.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/...ad/tgctlcm.cab
    O16 - DPF: {01118F00-3E00-11D2-8470-0060089874ED} (SupportSoft RemoteControl Class) - http://symantec.atgnow.com/sdccommon/download/ssrc.cab
    O16 - DPF: {01119400-3E00-11D2-8470-0060089874ED} (SupportSoft Listener Control) - http://symantec.atgnow.com/sdccommon.../sprtctlln.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1126477671108
    O16 - DPF: {944713E8-1F29-42D9-ABD5-557728B9AC97} (PtClickLoanWF Control) - https://ilnet.wellsfargo.com/ilonlin...lickloanwf.cab
    O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - http://www.linksysfix.com/netcheck/4...l/gtdownls.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pu...sh/swflash.cab
    O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab
    O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/...l/gtdownde.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,avgrsstx.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

    --
    End of file - 9739 bytes




    here is the uninstall list


    Adobe Anchor Service CS3
    Adobe Asset Services CS3
    Adobe Bridge 1.0
    Adobe Bridge CS3
    Adobe Bridge Start Meeting
    Adobe Camera Raw 4.0
    Adobe CMaps
    Adobe Common File Installer
    Adobe Creative Suite 2
    Adobe Default Language CS3
    Adobe Device Central CS3
    Adobe Dreamweaver CS3
    Adobe Dreamweaver CS3
    Adobe ExtendScript Toolkit 2
    Adobe Extension Manager CS3
    Adobe Flash Player ActiveX
    Adobe Flash Player Plugin
    Adobe Help Center 1.0
    Adobe Help Viewer CS3
    Adobe PDF Library Files
    Adobe Setup
    Adobe Shockwave Player
    Adobe Stock Photos 1.0
    Adobe SVG Viewer 3.0
    Adobe Type Support
    Adobe Update Manager CS3
    Adobe Version Cue CS3 Client
    AI RoboForm (All Users)
    ALPS Touch Pad Driver
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft PhotoImpression 5
    Audacity 1.2.4
    Avanquest update
    AVG Free 8.0
    BellSouth FastAccess DSL WEB Controls
    Bonjour
    Broadcom 440x Driver Installer
    Canon CanoScan Toolbox 4.1
    CardRd81
    CardScan 8.0.3
    CCleaner (remove only)
    CCScore
    COMODO Firewall Pro
    CR2
    Defraggler (remove only)
    Dell ResourceCD
    ESSBrwr
    ESSCDBK
    ESScore
    ESSCT
    ESSgui
    ESShelp
    ESSini
    ESSPCD
    ESSPDock
    ESSSONIC
    ESSTOOLS
    ESSTUTOR
    ESSvpaht
    ESSvpot
    FileZilla (remove only)
    HijackThis 2.0.2
    HLPIndex
    HLPPDOCK
    HLPRFO
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB906569)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915800)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    ImgBurn (Remove Only)
    Intel® Integrated Performance Primitives RTI 4.1 for Windows* on Intel® Pentium® processors
    InterVideo DeviceService
    InterVideo WinDVD 8
    IPD iNspect
    iTunes
    iVisit 3.7.4
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 4
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) SE Runtime Environment 6 Update 1
    Kodak EasyShare software
    KONICA MINOLTA magicolor 2430DL
    KONICA MINOLTA magicolor 2430DL Printer Driver Software
    KSU
    LightScribeTemplateLabeler
    LiveUpdate 3.1 (Symantec Corporation)
    Magellan RoadMate Tools
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Access 2000 Runtime
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional 2007
    Microsoft Office Professional 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Streets and Trips
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Motorola Driver Installation
    Motorola Phone Tools
    Mozilla Firefox (2.0.0.14)
    MSN
    MSN Music Assistant
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 6.0 Parser (KB933579)
    Napster
    Napster Burn Engine
    Nero 8
    Notifier
    NVIDIA Drivers
    OTtBP
    OTtBPSDK
    PANTECH PC Card Software
    PCTEL 2304WT V.92 MDC Modem Drivers
    pdfFactory
    Point
    progeCAD LT 2006 SP1
    QuickLink Mobile
    QuickTime
    RealPlayer
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Excel 2007 (KB946974)
    Security Update for Microsoft Office Publisher 2007 (KB950114)
    Security Update for Microsoft Office system 2007 (KB951808)
    Security Update for Microsoft Office Word 2007 (KB950113)
    Security Update for Office 2007 (KB947801)
    Security Update for Outlook 2007 (KB946983)
    Security Update for Visio 2007 (KB947590)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893066)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937894)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Sentinel System Driver 5.41.1 (32-bit)
    SFR
    SHASTA
    SigmaTel AC97 Audio Drivers
    SKIN0001
    SKINXSDK
    SmartSignature Adobe Plug-in
    SmartSound Quicktracks Plugin
    Suite Specific
    Symantec Technical Support Web Controls
    System Requirements Lab
    The Tournament Director 2
    TOSHIBA e-STUDIO230-280 Series Client
    TrWSetup
    TrWSetup
    Ulead VideoStudio 11
    Update for Office 2007 (KB946691)
    Update for Outlook 2007 Junk Email Filter (kb950378)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    VPRINTOL
    WebCyberCoach 3.2 Dell
    Windows Desktop Search 3.01
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Media Encoder 9 Series
    Windows Media Encoder 9 Series
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows Media Player Firefox Plugin
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893086
    WinRAR archiver
    WIRELESS








    Thanks!!


  2. #2
    pbneal is offline Newbie
    Also would not let me open add delete programs and would not let me do a system shutdown.
    the error message I get when trying to open a file is this

    "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."

  3. #3
    VopThis is offline Senior Member (Canada)
    Try uninstalling 'Comodo'. There appears to be a lot of search hits correlating your error message with that tool:


    "Windows cannot access the specified device, path or file" comodo
    http://www.google.ca/search?hl=en&q=...G=Search&meta=



    http://forums.comodo.com/feedbackcom...-t21442.0.html
    I totally forgot about F8 [safe mode]. I got into successfully un-installed CFP and now everything is back to normal. Thanks allot Dennis

  4. #4
    pbneal is offline Newbie
    Well here is an update...I took the HD out and ran a virus scan on the drive from another computer. After the scan completed I had no infections. I put the HD back into the laptop and was going to remove the COMODO software, but the HD crashed and would not load the OS. I put it back on the other computer to try and read it but with no luck...problems, problems, problems...any advice??

  5. #5
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    The crash followed by a non-readable media instance on another PC would appear to highly indicate that the drive is not likely viable. Take it to a local shop if you feel it necessary. JUst know that the contents of a problemsome hard drive may be recoverable but often at prohibitive cost.

    The XP or Hardware Forum guys may have other suggestions.

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