Hello,

This is a post from my wife’s laptop (win xp home – ie7 w/ fully updated sp3), she has some spyware on here that I think some things might still be hanging around, there were a group of kids using her laptop on Sunday (youtube, myspace, webkinz and a few kids games like insaneaquarium, my little pony etc) and somehow one of them must have clicked something they shouldn’t have because Monday morning she said things were nuts when she just went to check her yahoo email (popups spyware warnings to click and download this or that etc) she didn't click those she said but just said here fix it to me ughhh.

So far here is what I have done…and I have been at this for literally a day and a half of letting scans run, updating everything under the sun etc, just not 100% sure if it is all gone as I do still get these random avg warnings of a "trojan horse Vundo.J" virus that once i delete reboot and use the system i still get the same warnings (even after clearing temp internet files folder where it is saying it was stored in). And it appears the net itself (I am on comcast with rj45 line direct into laptop) but on this machine the net runs SOOO slow (not normal) so I just have a feeling something else is maybe still in here deeper or something.

Upgraded her avg 7 to the newest avg 8.0.100 updated definitions ran full scan
Installed, updated definitions ran adaware 7.0.2.7 full scan
Installed, updated definitions ran spybot 1.5.2.20 default scan
Installed, updated definitions ran superantispyware (free edition) full scan

I ran these programs one at a time, the first avg scan found about a dozen things and required a reboot, the spyware scans also found things that appeared to fix/delete at the end of the scans.

Upon rebooting I got a weird message about a sockins32.dll module not being found, then I opened a browser and it was better than before (no popups) but was running at a snails pace vs. normal stalling out even on basic pages. I re-ran the programs (a few more times) finding and deleting more things - so things are not totally fixed yet…

I downloaded hijack this and below is the log, I am hoping it will help figure out what is going on and hope I supplied all the needed info, another few hrs today of messing with this and its almost 2am as I post this after hrs of messing with it again today ughhh.

---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:44:16 AM, on 5/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO. EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID. EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chase.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/windows/homepage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = file://c:/windows/homepage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
O1 - Hosts: HPC88209 HP001B78C88209
O2 - BHO: (no name) - {269A9015-0833-4900-A840-4427C2C186D9} - C:\WINDOWS\system32\ddcAtqPg.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: {c2ec9c65-0fce-7d38-bc74-7d5992702aba} - {aba20729-95d7-47cb-83d7-ecf056c9ce2c} - C:\WINDOWS\system32\whalrlar.dll (file missing)
O2 - BHO: (no name) - {AD61BBFB-0C72-4029-B5EF-503F21CAFCCF} - C:\WINDOWS\system32\wvUmjGXP.dll (file missing)
O2 - BHO: (no name) - {BB541D5C-2E86-438E-AAF1-ABE74FF703E2} - C:\WINDOWS\system32\geBsrQjK.dll (file missing)
O2 - BHO: (no name) - {C7BBC1FA-E415-4926-9A47-9AB58D0B3BC8} - C:\WINDOWS\system32\jkkKayVP.dll
O2 - BHO: (no name) - {c7e77176-5268-4e25-9638-b05fb346e489} - (no file)
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [7cb1ef2f] rundll32.exe "C:\WINDOWS\system32\yqxtkqkc.dll",b
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [BM7f82dcb3] Rundll32.exe "C:\WINDOWS\system32\ylfkonsa.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Systray] rundll32.exe sockins32.dll,RunMain
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {13149882-F480-4F6B-8C6A-0764F75B99ED} (CrazyTalk4 Control) - http://plug-in.reallusion.com/CrazyTalk4.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - https://www.sunvoyager.net/4245sun/activexviewer9.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://sunmail.suncommunities.com/iNotes6W.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1149131381686
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/game...ploader_v6.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: jkkKayVP - C:\WINDOWS\SYSTEM32\jkkKayVP.dll
O21 - SSODL: WebProxy - {66186F05-BBBB-4a39-864F-72D84615C679} - sockins32.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO. EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID. EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 8907 bytes

-----------------
and here is my uninstall list
------------------------------------------------------------------------
Hotfix for Windows Media Player 11 (KB939683)
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Solution Center 7.0
HP Update
Insaniquarium Deluxe 1.0
Intel(R) mDriver
Intel(R) PROSet for Wireless
InterActual Player
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) SE Runtime Environment 6 Update 1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Premium
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.3)
MSXML 4.0 SP2 (KB936181)
My Little Pony
O2Micro Smartcard Driver
OCR Software by I.R.I.S 7.0
PowerDVD
Quicken 2006
QuickTime
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows XP (KB941569)
SigmaTel AC97 Audio Drivers
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

You still have unfixed 'vundo' traces. It might be best to do a 'full scan' with the following tool:



* Please download Malwarebytes' Anti-Malware from HERE or HERE

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked , and click Remove Selected.
• When disinfection is completed , a log will open in Notepad and you may be prompted to Restart(See Extra Note).
• A run log is automatically saved by MBAM and can be viewed by clicking the Logs TAB in MBAM.
• Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Vincent,
Thank you for the reply here,
When I rebooted this morning (before visiting the forums) I got three errors

sockins32.dll
The specified module could not be found.

c:\windows\system32\ylfkonsa.dll
The specified module could not be found.

c:\windows\system32\yqxtkqkc.dll
The specified module could not be found.

And within about 5 mins of running got another avg virus warning for a Trojan horse Vundo.J that was located in doc & settings/Stacey/local/temp int files

I put the virus into vault and deleted it, then came straight to the forums here to see what to do next…

I installed that malwarebytes program followed the directions, ran quickscan, went pretty quick about 15 mins, checked all results and hit “remove” and it instructed me for a reboot to remove all problems.

Upon rebooting, I got 3 errors

Appoint.exe –bad image
The application or dll c\windows\system32\jkkayvp.dll is not a valid windows image. Please check your installation diskette.

sockins32.dll
The specified module could not be found.

c:\windows\system32\yqxtkqkc.dll
The specified module could not be found.

Here is the log file that malwarebytes gave

Malwarebytes' Anti-Malware 1.12
Database version: 745

Scan type: Quick Scan
Objects scanned: 46143
Time elapsed: 8 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 17
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\jkkKayVP.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{66186f05-bbbb-4a39-864f-72d84615c679} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{66186f05-bbbb-4a39-864f-72d84615c679} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\jkkkayvp (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad\WebProxy (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\BM7f82dcb3 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\ShellExecuteHooks\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\homepage.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promo1.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promo2.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promo3.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promo4.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promo5.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promo6.html (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promogif1.gif (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promogif2.gif (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\promogif3.gif (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pharma.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\other.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\finance.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\adult.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lt.res (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jkkKayVP.dll (Trojan.Vundo) -> Delete on reboot.

Here is a new hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:17:02 AM, on 5/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\1XConfig.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chase.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/windows/homepage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = file://c:/windows/homepage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
O1 - Hosts: HPC88209 HP001B78C88209
O2 - BHO: (no name) - {269A9015-0833-4900-A840-4427C2C186D9} - C:\WINDOWS\system32\ddcAtqPg.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: {c2ec9c65-0fce-7d38-bc74-7d5992702aba} - {aba20729-95d7-47cb-83d7-ecf056c9ce2c} - C:\WINDOWS\system32\whalrlar.dll (file missing)
O2 - BHO: (no name) - {AD61BBFB-0C72-4029-B5EF-503F21CAFCCF} - C:\WINDOWS\system32\wvUmjGXP.dll (file missing)
O2 - BHO: (no name) - {BB541D5C-2E86-438E-AAF1-ABE74FF703E2} - C:\WINDOWS\system32\geBsrQjK.dll (file missing)
O2 - BHO: (no name) - {c7e77176-5268-4e25-9638-b05fb346e489} - (no file)
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [7cb1ef2f] rundll32.exe "C:\WINDOWS\system32\yqxtkqkc.dll",b
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Systray] rundll32.exe sockins32.dll,RunMain
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {13149882-F480-4F6B-8C6A-0764F75B99ED} (CrazyTalk4 Control) - http://plug-in.reallusion.com/CrazyTalk4.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - https://www.sunvoyager.net/4245sun/activexviewer9.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://sunmail.suncommunities.com/iNotes6W.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1149131381686
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO. EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID. EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8317 bytes

Newest uninstall list

Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player
ALPS Touch Pad Driver
AOL Instant Messenger
ATI Control Panel
ATI Display Driver
AVG Free 8.0
Barbie(TM) as The Princess and the Pauper
Barbie(TM) Mermaid Adventure(TM) CD-ROM
BCM V.92 56K Modem
Bejeweled Deluxe 1.862
Broadcom 440x 10/100 Integrated Controller
Broadcom Gigabit Integrated Controller
Dell ResourceCD
Dell Wireless WLAN Card
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Solution Center 7.0
HP Update
Insaniquarium Deluxe 1.0
Intel(R) mDriver
Intel(R) PROSet for Wireless
InterActual Player
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) SE Runtime Environment 6 Update 1
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Premium
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.3)
MSXML 4.0 SP2 (KB936181)
My Little Pony
O2Micro Smartcard Driver
OCR Software by I.R.I.S 7.0
PowerDVD
Quicken 2006
QuickTime
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows XP (KB941569)
SigmaTel AC97 Audio Drivers
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

That program impressed me finding and "hopefully" fixing quite a bit, so i ran it again this time in FULL scan mode, here were the results (if it helps) if I need to post another new hijack log just let me know, just hoping I am close to being fully fixed if not already...

Bill

Malwarebytes' Anti-Malware 1.12
Database version: 745

Scan type: Full Scan (C:\|D:\|Z:\|)
Objects scanned: 92442
Time elapsed: 47 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{17D61672-0B51-4E3F-AFB4-0A587CDB6FD1}\RP735\A0033426.exe (Adware.SearchAid) -> Quarantined and deleted successfully.

In Add/Remove Programs uninstall the following:

Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1
Viewpoint Manager (Remove Only)
Viewpoint Media Player



SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

O1 - HOSTS: HPC88209 HP001B78C88209
O2 - BHO: (no name) - {269A9015-0833-4900-A840-4427C2C186D9} - C:\WINDOWS\system32\ddcAtqPg.dll (file missing)
O2 - BHO: {c2ec9c65-0fce-7d38-bc74-7d5992702aba} - {aba20729-95d7-47cb-83d7-ecf056c9ce2c} - C:\WINDOWS\system32\whalrlar.dll (file missing)
O2 - BHO: (no name) - {AD61BBFB-0C72-4029-B5EF-503F21CAFCCF} - C:\WINDOWS\system32\wvUmjGXP.dll (file missing)
O2 - BHO: (no name) - {BB541D5C-2E86-438E-AAF1-ABE74FF703E2} - C:\WINDOWS\system32\geBsrQjK.dll (file missing)
O2 - BHO: (no name) - {c7e77176-5268-4e25-9638-b05fb346e489} - (no file)
O4 - HKLM\..\Run: [7CB1EF2F] rundll32.exe "C:\WINDOWS\system32\yqxtkqkc.dll",b
O4 - HKCU\..\Run: [SYSTRAY] rundll32.exe sockins32.dll,RunMain

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.





POST A REVISED HIJACKTHIS LOG for review:

• Reboot.
• Post a new HijackThis log.
• Provide any feedback commentary as appropriate - how things are now behaving: any new or remaining apparent issues.

Ok got the add/remove items out, ran hijackthis checked the boxes of items noted, made sure all was closed ran fix button, rebooted computer.

No errors on boot up, no popups, google and the web seem to be working speed wise again, so overall I think I am hopefully cleared up...

below is the newest hijack this after the reboot, should I just run these various spyware programs once a week or so to make sure nothing else gets gunked up?

Thank you btw for the help and advise too,

Bill
---------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:17:11 PM, on 5/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chase.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://c:/windows/homepage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = file://c:/windows/homepage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:/windows/homepage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {13149882-F480-4F6B-8C6A-0764F75B99ED} (CrazyTalk4 Control) - http://plug-in.reallusion.com/CrazyTalk4.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - https://www.sunvoyager.net/4245sun/activexviewer9.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://sunmail.suncommunities.com/iNotes6W.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1149131381686
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO. EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID. EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7371 bytes

should I just run these various spyware programs once a week or so

That is generally a good idea.





To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:

1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
   http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
   http://www.microsoft.com/windows/ie/default.asp
   
   • http://www.securityfocus.com/news/11273
     If you surf to questionable (blockable) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.
   
   
2. Run your antivirus software regularly, and keep its definitions up-to-date. If you are thinking about switching (using a real-time/always on AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
   AVG: http://free.grisoft.com/doc/1
   Avast: http://www.avast.com/eng/avast_4_home.html
   
   
3. Consider using other free malware scanning/removal programs:
   AVG Anti-Spyware : http://free.grisoft.com/doc/20/lng/us/tpl/v5
   
   
   Microsoft Windows Defender: http://www.microsoft.com/athome/secu...e/default.mspx
   
   Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1
   Ad-Aware 2007: http://www.download.com/Ad-Aware-200...l?tag=pdp_prod
   
   
   
4. Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
   • Comodo (64 MB RAM):
     http://www.personalfirewall.comodo.com/
   • Sunbelt Personal Firewall (formerly Kerio) (10MB RAM):
     http://www.sunbelt-software.com/Home-Home-Office/Sunbelt-Personal-Firewall/
     *** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
   • Zone Alarm (128 MB RAM??): - no longer presently recommending this one (new ownership and business practices have created issues currently under review.)
     http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za
   
   It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.
   
   
5. Consider using an alternate free browser for general web surfing but you must use IE for windows updates. The use of Firefox (or similar alternate) mitigates the many types of malware that are now possible when using IE ActiveX based components. Should problems ever arise in utilizing ‘Internet Explorer’, this provides you with access to a completely different browser that may often work in such times of difficulty.
   Mozilla Firefox: http://www.mozilla.org/products/firefox/
   
   
6. Consider increasing your browser security by using these programs:
   SpywareGuard will help protect your homepage from being hijacked:
   http://www.javacoolsoftware.com/spywareguard.html
   
   SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html
   • If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/
     
   • IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
     http://www.spywarewarrior.com/uiuc/resource.htm
   
   
7. A HOSTS file can block Internet access to thousands of undesirable or known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
   • Run the HiJackThis tool and select ‘Open the Misc Tools section’.
   • Next select ‘Open host file manager’ button.
   • Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
   • Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.
     
     EXCERPT:
     #start of lines added by WinHelp2002
     # [Misc A - Z]
     127.0.0.1 phpadsnew.abac.com
     127.0.0.1 a.abnad.net
     127.0.0.1 e.abnad.net
     127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
     .
     .
     .
     #end of lines added by WinHelp2002

*Remember just like your primary anti-virus software, it is important to:

• Keep all of these programs up-to-date (using auto-updates where possible), and
• Use them on a regular (minimum weekly) basis.

REALITY CHECK:

• Who else uses your PC? What are the potential risks created by multiple (potentially loose cannon) users and why?
• What about bad luck, simple mistakes, and bad browsing choices (SEE: www.siteadvisor.com and their BLOG)?
• SEE: The Dangers of Popularity (for Popular SEARCH TERMS):
  http://blog.siteadvisor.com/2006/08/...pularity.shtml
  
  The correlation of search term popularity and search term riskiness illustrates how malicious activity tends to follow and exploit consumer behavior. Users demand "free," and bad actors flock to fill corresponding search results with their deceptive offerings. All too often, users don't realize the detrimental consequences of these sites until their systems crash from spyware or their inboxes become choked with spam.

ABOVE ALL, it is most imperative that users exercise "safe surfing" habits such as banning or at least verifying email attachments (with scanning tools) before opening, and by not executing programs unless obtained from a trusted (or researched) source, etc.



In general, always research any unfamiliar links or products that you might want to access or download. In particular, the SiteAdvisor site and other REPUTABLE research-based link sources such as ‘LinkScanner PRO’ ( http://linkscanner.explabs.com/ - my current PAID favorite) have continued to make a significant difference to my clients’ PC health due to better-informed browsing habits and choices. I currently run both at the same time for search engine link assessment purposes.

Peer-to-Peer and FREE download sites add a level of risk that many should seriously take into account and adjust their behavior accordingly (significant sources of drive-by-downloads, script based infections, and annoying POPUPs).

Additionally, TEMPORARY files are both a significant source of clutter and potential hiding places for MALWARE content. Clean out those areas periodically - at least weekly. You can use a tool like CCleaner (or ATF Cleaner):

To clean your temp folder, recycle bin, etc..please download this free tool:

CCleaner http://www.ccleaner.com/downloadbuilds.asp

Install Options:

• Don't install any Toolbars, or other programs, should it ask you!
• Just uncheck the option of installing the Yahoo toolbar.

It will put a shortcut on your Desktop.
Do not run CCleaner until requested later.


Run CCleaner in SAFE MODE (reboot tapping the F8 key after the beep).

Select the ‘Options’ BUTTON option (top LEFT), ‘Advanced’ BUTTON, and then UNCHECK the ‘Only delete files in Windows Temp Folders older than 48 hours’ (because the latest download traffic could easily be the bearer of some bad content).

Select the ‘Cleaner’ BUTTON option (top LEFT), if not already selected. Use the ’Windows’ TAB up front by default.

• Uncheck ‘Cookies’ option (advisable)
• Optionally, Uncheck ‘Recently Typed URLs’ option (potentially still useful)
• Click the ‘Analyse’ button.
• Thereafter, click ‘Run Cleaner’ after you have reviewed what it proposes to clean.

Those that continue to want to use ‘Limewire’, 'BitTorrent', 'Bearshare', ‘Morpheus’ or other P2P applications, can expect to see the possibility for more serious malware issues (such as bad executables):
http://www.siteadvisor.com/sites/bearshare.com


You would be well-advised to at least consider strengthening your real-time prevention tools and use either Spy Sweeper or Spyware Doctor, or possibly run AVG Anti-Spyware for a trial period (mainly for anti-trojan defensive purposes) in real-time (paid version=realtime). No combination of tools, however, can ever be completely fail-safe for all possible issues.

Just updating, had run all those programs, followed your directions, spent about 2 hrs using the laptop here tonight just doing day to day stuff (to see how it would work) re-ran all the programs (found a few basic cookies nothing more) no popups, no issues, very cool the laptop is back.

I appreciate all the help and advice on keeping things running smooth, my advice to wife (who hasn't had this trouble in the past) is to NOT let the kids get on here again...

Bill

You're welcome. Happy computing to you and your wife.