VirusRanger 3.2

  1. #1
    macmov is offline Newbie

    Please help with my problem!

    I have contracted a problem and I can't get rid of it. I tried to reinstall my System Mechanic and it says I can not install Virus protector or Firewall and must remove current programs to install....It says there is VirusRanger 3.2 and my Anti Virus and McAfee as my Firewall. Neither is to be found on my computer. I try to start a SM virus protector and it says "can not load DVPAPI. This thing is all messed up on me and I am afraid I am operating without protection. Here is my "HAckthis " file. Please help get me straight!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:32:11 PM, on 4/9/2008
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16643)
    Boot mode: Normal

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\Presen tationFontCache.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Protector Suite QL\upeksvr.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\agrsmsvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Winamp Remote\bin\orbtray.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
    C:\TOSHIBA\IVP\ISM\pinger.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    C:\Windows\system32\svchost.exe
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Windows\System32\svchost.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    C:\Program Files\Winamp Remote\bin\Orb.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
    C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
    C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Palm\Hotsync.exe
    C:\Program Files\Initio\AcomData PushButton Manager v1.10\inihid_xp.exe
    C:\Program Files\PdaNet 4.11\PdaNet.exe
    C:\Program Files\PdaReach\PdaReach.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\PdaNet 4.11\PdaNetUm.exe
    C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
    C:\Program Files\Synaptics\SynTP\SynToshiba.exe
    C:\Program Files\iolo\System Mechanic Professional 7\Personal Firewall\ioloFW.exe
    C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\PdaReach\UsbMan.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
    C:\PROGRA~1\COMMON~1\JFTech\PALMON~1.EXE
    C:\Program Files\iolo\System Mechanic Professional 7\SysMech7.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\sdclt.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - C:\Program Files\Winamp Toolbar\winamptb.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SystemGuardAlerter] C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
    O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files\iolo\Common\Lib\ioloLManager.exe"
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
    O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
    O4 - HKCU\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: AcomData PushButton Manager.lnk = ?
    O4 - Startup: PdaNet Desktop.lnk = C:\Program Files\PdaNet 4.11\PdaNet.exe
    O4 - Startup: PdaReach Desktop.lnk = C:\Program Files\PdaReach\PdaReach.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
    O8 - Extra context menu item: &Winamp Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O13 - Gopher Prefix:
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: McAfee Application Installer Cleanup (0004031196467185) (0004031196467185mcinstcleanup) - Unknown owner - C:\Windows\TEMP\000403~1.EXE (file missing)
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
    O23 - Service: Google Desktop Manager 5.7.712.18632 (GoogleDesktopManager-121807-210419) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
    O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
    O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
    O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
    O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - Unknown owner - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe (file missing)
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 13866 bytes

  2. #2
    macmov is offline Newbie
    I just wanted to follow this up a little more since I have had no replies. I contacted Iolo Sys mech. and they told me this is a software issue not concerning them and I need to contact the program source. Since I never installed these programs and can't find any trace of these programs other then my warning from sys mech, I can't remove virusranger because it is not there. Don't know what to do.
    I can't seem to be able to install an antivirus or get one to work until I can clean up this computer and get all virus protecters and firewalls off this and then I can start over. I just can't seem to be able to remove all my corupt antivirus programs.

  3. #3
    VopThis is offline Senior Member (Canada)
    SEE:

    http://www.superantispyware.com/defi...html?iDays=365




    Download SUPERAntiSpyware (SAS) free home version:

    http://www.superantispyware.com/supe...freevspro.html


    Install it and double-click the icon on your desktop to run it:
    • It will ask if you want to update the program definitions, click "Yes",
    • Let it through your firewall!
    • Under "Configuration and Preferences", click the Preferences BUTTON.
    • Click the Scanning Control TAB.
    • Under "Scanner Options" make sure the following and additional items are checked:
      • Close browsers before scanning
      • Scan for tracking cookies (default)
      • Terminate memory threats before quarantining.
      • Ignore System Restore/Volume Information on ME and XP
      • Optional scan item:
        • Scan Alternate Data Streams (OPTIONAL Selection – deeper, trickier infection issues - longer scan).
      • Click the Close button to leave the control center screen.
    • On the main screen, under "Scan for Harmful Software" click Scan your computer.
      • On the left check "C:\Fixed Drive".
      • On the right, under "Complete Scan", choose Perform Complete Scan.
      • Click "Next" to start the scan. Please be patient while it scans your computer.
      • After the scan is complete a summary box will appear. Click "OK".
      • Make sure everything in the white box has a check next to it, then click "Next".
      • It will quarantine what it found and if it asks if you want to reboot, click "Yes".
    • To retrieve the removal information - please do the following:
      • After reboot, double-click the "SUPERAntiSpyware icon" on your desktop.
      • Click "Preferences". Click the Statistics/Logs TAB.
      • Under "Scanner Logs", double-click "SUPERAntiSpyware Scan Log".
      • It will open in your default text editor (such as Notepad/Wordpad).
      • Please highlight everything , then right-click and choose copy.
    • Click close and close again to exit the program.
    • Please paste:
      • The SAS LOG information.
      • A new HijackThis LOG (with any current observations).

  4. #4
    macmov is offline Newbie
    I performed tests as instructed. Please note I could not find this option:
    Optional scan item:

    * Scan Alternate Data Streams (OPTIONAL Selection – deeper, trickier infection issues - longer scan).


    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 04/10/2008 at 09:30 AM

    Application Version : 4.0.1154

    Core Rules Database Version : 3426
    Trace Rules Database Version: 1418

    Scan type : Complete Scan
    Total Scan Time : 01:27:07

    Memory items scanned : 895
    Memory threats detected : 0
    Registry items scanned : 8098
    Registry threats detected : 0
    File items scanned : 108436
    File threats detected : 6

    Adware.Tracking Cookie
    C:\Users\Eric\AppData\Roaming\Microsoft\Windows\Co okies\eric@2o7[2].txt
    C:\Users\Eric\AppData\Roaming\Microsoft\Windows\Co okies\eric@tribalfusion[1].txt
    C:\Users\Eric\AppData\Roaming\Microsoft\Windows\Co okies\eric@msnportal.112.2o7[1].txt
    C:\Users\Eric\AppData\Roaming\Microsoft\Windows\Co okies\eric@specificclick[1].txt
    C:\Users\Eric\AppData\Roaming\Microsoft\Windows\Co okies\eric@interclick[1].txt
    C:\Users\Eric\AppData\Roaming\Microsoft\Windows\Co okies\eric@perf.overture[1].txt

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:32:11 PM, on 4/9/2008
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16643)
    Boot mode: Normal

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\Presen tationFontCache.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Protector Suite QL\upeksvr.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\agrsmsvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Winamp Remote\bin\orbtray.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
    C:\TOSHIBA\IVP\ISM\pinger.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    C:\Windows\system32\svchost.exe
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Windows\System32\svchost.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    C:\Program Files\Winamp Remote\bin\Orb.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
    C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
    C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Palm\Hotsync.exe
    C:\Program Files\Initio\AcomData PushButton Manager v1.10\inihid_xp.exe
    C:\Program Files\PdaNet 4.11\PdaNet.exe
    C:\Program Files\PdaReach\PdaReach.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\PdaNet 4.11\PdaNetUm.exe
    C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
    C:\Program Files\Synaptics\SynTP\SynToshiba.exe
    C:\Program Files\iolo\System Mechanic Professional 7\Personal Firewall\ioloFW.exe
    C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\PdaReach\UsbMan.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
    C:\PROGRA~1\COMMON~1\JFTech\PALMON~1.EXE
    C:\Program Files\iolo\System Mechanic Professional 7\SysMech7.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\sdclt.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - C:\Program Files\Winamp Toolbar\winamptb.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SystemGuardAlerter] C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
    O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files\iolo\Common\Lib\ioloLManager.exe"
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
    O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
    O4 - HKCU\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: AcomData PushButton Manager.lnk = ?
    O4 - Startup: PdaNet Desktop.lnk = C:\Program Files\PdaNet 4.11\PdaNet.exe
    O4 - Startup: PdaReach Desktop.lnk = C:\Program Files\PdaReach\PdaReach.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
    O8 - Extra context menu item: &Winamp Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O13 - Gopher Prefix:
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: McAfee Application Installer Cleanup (0004031196467185) (0004031196467185mcinstcleanup) - Unknown owner - C:\Windows\TEMP\000403~1.EXE (file missing)
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
    O23 - Service: Google Desktop Manager 5.7.712.18632 (GoogleDesktopManager-121807-210419) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
    O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
    O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
    O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
    O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - Unknown owner - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe (file missing)
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 13866 bytes
    Last edited by macmov; 10-04-2008 at 08:27 PM. Reason: spelling

  5. #5
    macmov is offline Newbie
    I still can't load my System Mechanic anti-virus. Something is not right here. Sorry for my oblivious lack of computer knowledge! I recieve an error "The Component "DVPAPI" is required for iolo anti-virus to operate properly and can not be started.

    I have been struggling with this problem for weeks now, I'm not sure what I did to this computer. I tried to reinstall SYS MEch to no avail. Pulling my hair out Crazy!!!

  6. #6
    macmov is offline Newbie
    I am trying unsuccessfully to remove VirusRanger 3.2 from my system. I never knowingly downloaded it and it is preventing me from installing the anti-virus of my choice.I have tried all the common fix programs and nothing seems to be working. Here is my Hackthis file.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:32:11 PM, on 4/9/2008
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16643)
    Boot mode: Normal

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\Microsoft.Net\Framework\v3.0\WPF\Presen tationFontCache.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Protector Suite QL\upeksvr.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\agrsmsvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Winamp Remote\bin\orbtray.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
    C:\TOSHIBA\IVP\ISM\pinger.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    C:\Windows\system32\svchost.exe
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Windows\System32\svchost.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    C:\Program Files\Winamp Remote\bin\Orb.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
    C:\Program Files\Toshiba\SmoothView\SmoothView.exe
    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
    C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
    C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
    C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Palm\Hotsync.exe
    C:\Program Files\Initio\AcomData PushButton Manager v1.10\inihid_xp.exe
    C:\Program Files\PdaNet 4.11\PdaNet.exe
    C:\Program Files\PdaReach\PdaReach.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\PdaNet 4.11\PdaNetUm.exe
    C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
    C:\Program Files\Synaptics\SynTP\SynToshiba.exe
    C:\Program Files\iolo\System Mechanic Professional 7\Personal Firewall\ioloFW.exe
    C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\PdaReach\UsbMan.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
    C:\PROGRA~1\COMMON~1\JFTech\PALMON~1.EXE
    C:\Program Files\iolo\System Mechanic Professional 7\SysMech7.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\sdclt.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - C:\Program Files\Winamp Toolbar\winamptb.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SystemGuardAlerter] C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
    O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files\iolo\Common\Lib\ioloLManager.exe"
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
    O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
    O4 - HKCU\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: AcomData PushButton Manager.lnk = ?
    O4 - Startup: PdaNet Desktop.lnk = C:\Program Files\PdaNet 4.11\PdaNet.exe
    O4 - Startup: PdaReach Desktop.lnk = C:\Program Files\PdaReach\PdaReach.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
    O8 - Extra context menu item: &Winamp Search - C:\ProgramData\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O13 - Gopher Prefix:
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: McAfee Application Installer Cleanup (0004031196467185) (0004031196467185mcinstcleanup) - Unknown owner - C:\Windows\TEMP\000403~1.EXE (file missing)
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
    O23 - Service: Google Desktop Manager 5.7.712.18632 (GoogleDesktopManager-121807-210419) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
    O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
    O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
    O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
    O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
    O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - Unknown owner - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe (file missing)
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 13866 bytes

  7. #7
    VopThis is offline Senior Member (Canada)
    Please do not start a new topic for an ongoing issue. This topic will be merged with your original topic.

    I initially had you use SUPERAntiSpyware (SAS) because there was a recent update for VirusRanger in that tool. Since SAS was unable to find any indication of that potentially DANGEROUS infection, there would be nothing fix. See if the 'Prevx CSI' tool reports that there are still KNOWN problems on your PC and (at least, potentially fixable for a fee) VirusRanger, in particular:


    http://spywarefiles.prevx.com/RRACJJ...3.6.0.EXE.html




    If nothing is found, you may want to try the following:


    Your best option may be to try a system restore point (if available) to a date before any known problems or before you started performing any recent fixes:

    Click on Start>All Programs>Accessories>System Tools>System Restore.

    Check Restore my computer to an earlier date> Click Next.

    Choose the date before you performed any recent fixes and click Next and Next again.

    REBOOT.

  8. #8
    macmov is offline Newbie
    I apologize about the repeated post, it won't happen again. This is becoming interesting. Prevx CSI didn't find anything. This problem has been with me for a few weeks now and the restore point won't go back far enough. The only indication that this issue is even present is when I try and install System mechanic's anti-virus it advises me that it can not install until I remove my present anti-virus virusranger 3.2. I called System Mechanic and I was told that they have no control of the software on my computer and that I will have to call virusranger in order to remove there program. in other words there is no work around from them. I feel like I am locked into an issue here and I can't get out of it. SHould I call SYstem Mechanic back and tell them the software is not present and this is an eronious warning?

  9. #9
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    Two reliable scanning tools have failed to detect 'VirusRanger' still on your PC:

    http://www.spython.com/spywaredetail...0-C845AE33ADFA

    VirusRanger is a rogue anti-malware program that warns users of non-existing or exaggerated threats that can only be deleted after purchasing the full version of the program.





    Here are several additional tools that purport to remove it (although it isn't now likely even present):
    Counterspy: http://research.sunbelt-software.com...hreatid=153607

    a-squared Free: http://www.emsisoft.com/en/software/free/
    http://www.emsisoft.com/en/malware/?...32.VirusRanger



    Seemingly, certain IOLO files may have been altered or corrupted in some way. Perhaps IOLO might agree to analyse/compare those files to known good ones:

    http://www.castlecops.com/lsp-243.html
    Iavlsp.dll V System Mechanic 7 Professional's Antivirus - http://www.iolo.com/sm/7/

    http://www.castlecops.com/lsp-242.html
    Ifw_xfilter.dll V System Mechanic Professional 7's Firewall - http://www.iolo.com/sm/7/



    Potentially, your Wnsock LSP may be in need of repair:


    The easiest way to fix the broken Internet chain is to download and use a freeware utility called LSPFix.exe:
    http://cexx.org/lspfix.htm (copy to a floppy or pen drive, if necessary –182K file)

    Launch the LSP application, and click the "I know what I'm doing" checkbox.

    Move nothing just click Finish.


    If still no joy, download and run WinsockXPFix:
    http://www.snapfiles.com/reviews/Win...sockxpfix.html
    -----> Winsock repair utility designed for Windows XP.


    REBOOT.


    Lastly, it may be necessary to acquire clean copies of the following or more files from IOLO (via installation on another PC, perhaps) for replacement at:

    c:\windows\system32\iavlsp.dll - might try this one first
    c:\program files\iolo\common\firewall\ifw_xfilter.dll

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