Can't access a particular web site

  1. #11
    lamaline is offline Full Member

    Re: Can't access a particular web site

    Hello Vincent,
    Thank you for your reply.
    I have eliminated my old Java and installed the new one.

    Here is the new HJT log:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 13:36, on 17/04/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\MICROS~4\rapimgr.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\PrevxCSI\PrevxCSI.exe
    C:\Program Files\PrevxCSI\PrevxCSI.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\PROGRA~1\Grisoft\AVG7\avgw.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
    O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {B19147A0-C2FD-4B1F-BD20-3A3E1ABC4FC3} (WESPMonitorCtrl Class) - https://members.nurserycam.co.uk/WESPSDK229.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://help.broadbandassist.com/bbde...ivePreQual.cab
    O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://www.photoways.com/clients/uploader_v2.2.0.6.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: CSIScanner - Prevx - C:\Program Files\PrevxCSI\\PrevxCSI.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO. EXE
    O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID. EXE
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

    --
    End of file - 9182 bytes

  2. #12
    VopThis is offline Senior Member (Canada)
    I have eliminated my old Java and installed the new one.
    Did that resolve your issues?

  3. #13
    lamaline is offline Full Member
    unfortunatly no... still can't load those $%£ pages...

  4. #14
    VopThis is offline Senior Member (Canada)
    I have installed opera and tried to go onto vertbaudet and here is the message I have:
    Unable to find script library '/AjaxCallObject.js'.
    Is the 'Opera' error message issue now resolved? We are running out of bread crumb clues to specifically target.




    Please do an online scan (scan only tool) with Kaspersky WebScanner
    [Internet Explorer required]


    Click on Kaspersky Online Scanner

    You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT
    • Now click on Scan Settings
    • In the scan settings make sure that the following are selected:
      • Scan using the following Anti-Virus database:
        - Extended (if available otherwise Standard)
      • Scan Options:
        - Scan Archives
        - Scan Mail Bases
    • Click OK
    • Now under select a target to scan:
      • Select My Computer
    • This program will start and scan your system.
    • The scan will take a while so be patient and let it run.
    • Once the scan is complete it will display if your system has been infected.
      • Now click on the Save as Text button:
    • Save the file to your desktop.
    • Copy and paste that information in your next post.

  5. #15
    lamaline is offline Full Member
    Hello Vincent,
    I have done the Kaspersky scan and here is the log. I have indeed a virus but how come the other scan haven't found it... Technology mistery.
    I have not tried to relaunch Opera I have to say. We'll try later.
    I hope we will find a solution, if not, it's not the end of the world!

    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Tuesday, April 22, 2008 2:12:59 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 22/04/2008
    Kaspersky Anti-Virus database records: 720900
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    C:\
    D:\
    L:\

    Scan Statistics:
    Total number of scanned objects: 105927
    Number of viruses found: 1
    Number of infected objects: 9
    Number of suspicious objects: 0
    Duration of the scan process: 01:47:44

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
    C:\Documents and Settings\Carine\Application Data\$_hpcst$.hpc Object is locked skipped
    C:\Documents and Settings\Carine\Application Data\Microsoft\Outlook\Outlook.srs Object is locked skipped
    C:\Documents and Settings\Carine\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
    C:\Documents and Settings\Carine\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini .inuse Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Messenger\ckollender@hotmail.com\Sh aringMetadata\Logs\Dfsr00005.log Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Messenger\ckollender@hotmail.com\Sh aringMetadata\pending.dat Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Messenger\ckollender@hotmail.com\Sh aringMetadata\Working\database_5A3C_4DAF_3C4D_86CB \dfsr.db Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Messenger\ckollender@hotmail.com\Sh aringMetadata\Working\database_5A3C_4DAF_3C4D_86CB \fsr.log Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Messenger\ckollender@hotmail.com\Sh aringMetadata\Working\database_5A3C_4DAF_3C4D_86CB \fsrtmp.log Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Messenger\ckollender@hotmail.com\Sh aringMetadata\Working\database_5A3C_4DAF_3C4D_86CB \tmp.edb Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Outlook\archive.pst Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Application Data\Microsoft\Windows Live Contacts\ckollender@hotmail.com\real\members.stg Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\History\History.IE5\MSHist012008042220080 423\index.dat Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Temp\WCESLog.log Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Temp\~DF4CAE.tmp Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Temp\~DF5C3A.tmp Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Temp\~DF5C45.tmp Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Temp\~DF9143.tmp Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
    C:\Documents and Settings\Carine\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Carine\ntuser.dat Object is locked skipped
    C:\Documents and Settings\Carine\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP103\A0019491.exe Object is locked skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP147\A0028439.exe Infected: not-a-virus:RiskTool.Win32.PsKill.1101 skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP147\A0028451.exe/WISE0007.BIN Infected: not-a-virus:RiskTool.Win32.PsKill.1101 skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP147\A0028451.exe WiseSFX: infected - 1 skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP149\A0028776.exe/WISE0004.BIN Infected: not-a-virus:RiskTool.Win32.PsKill.1101 skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP149\A0028776.exe WiseSFX: infected - 1 skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP155\A0031408.exe/WISE0004.BIN Infected: not-a-virus:RiskTool.Win32.PsKill.1101 skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP155\A0031408.exe WiseSFX: infected - 1 skipped
    C:\System Volume Information\_restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP170\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\ModemLog_Motorola SM56 Data Fax Modem #3.txt Object is locked skipped
    C:\WINDOWS\Motive\btbb\UninstallHelper.exe/WISE0004.BIN Infected: not-a-virus:RiskTool.Win32.PsKill.1101 skipped
    C:\WINDOWS\Motive\btbb\UninstallHelper.exe WiseSFX: infected - 1 skipped
    C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{E5491D86-5EBF-4AA7-B7AC-0EB8DDD47405}.crmlog Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\EventCache\{5579ED DC-EE9C-4AC4-BC27-23137B76AAD9}.bin Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
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    Scan process completed.

  6. #16
    VopThis is offline Senior Member (Canada)
    The item that was flagged is 'not-a-virus'. It is flagged because of the perceived nature of the tool - it has the ability to kill files ('RiskTool.Win32.PsKill') if accessed from another application and/or not even installed by you. The issue is presently resident in 'system restore points' and may be addressed as a very last procedure, if desired:

    ONLY ONCE you are as clean as possible from any needed cleanup steps - As a final cleanup step (after serious infection), it may be advisable to Reset and Re-enable your System Restore to remove any bad files that MAY have been backed up by Windows . This may be advisable since any subsequent need to use your most recent restore points could, indeed, make matters worse. The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

  7. #17
    lamaline is offline Full Member
    Save 20% on AVG Internet Security 2012 Suite!
    Vincent,
    Thank you very much for your time and help. Greatly appreciated.
    I have now reset my restore point in the hope that it will solve th problem but don't worry. You've been a great help!
    Have a good week and Merci

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