explorer.exe problem

  1. #1
    barney is offline Elite Member

    explorer.exe problem

    i have been wrestling with this problem for ages now and wont give in i lose explorer.exe everytime i click on a desktop icon then after a while IE7 hangs i cannot opne IE7 without addons it hangs also ,could someone check over my hjt logs for me please
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    ABBYY FineReader 4.0 Sprint
    Ad-Aware SE Personal
    Adobe Flash Player 9 ActiveX
    Adobe Reader 8.1.2
    Adobe Shockwave Player
    Adobe SVG Viewer 3.0
    Adobe® Photoshop® Album Starter Edition 3.2
    Age of Empires III
    Apple Software Update
    Ares 2.0.8
    ATI Parental Control & Encoder
    AutoCAD 2006 - English
    Autodesk Design Review 2008
    Autodesk DWF Viewer
    AutoSketch Release 9
    avast! Antivirus
    AVIVO Codecs
    BuildDesk U 3.2 UK
    Bullzip PDF Printer 3.0.0.186
    Call of Juarez
    CardRd81
    CCHelp
    CCleaner (remove only)
    CCScore
    CR2
    Dual Mode Digital Camera 3.0M
    DWG TrueView 2008
    Easy Image Convertor
    Easy Price Pro NHE PLUS 1.8
    eDrawings 2008
    EPSON Printer Software
    Eraser
    Eraser
    ESSAdpt
    ESSANUP
    ESSBrwr
    ESSCAM
    ESSCDBK
    ESScore
    ESSCT
    ESSEMAIL
    ESSgui
    ESShelp
    ESSini
    ESSPCD
    ESSPDock
    ESSSONIC
    ESSTUTOR
    ESSvpaht
    ESSvpot
    ewido anti-spyware 4.0
    FlashGet(JetCar)
    Foxit PDF Editor
    GIGABYTE VGA Utility Manager
    Google Earth
    GPL Ghostscript 8.54
    GPL Ghostscript Fonts
    High Definition Audio Driver Package - KB888111
    HLPCCTR
    HLPIndex
    HLPPDOCK
    HLPSFO
    Home Plan Pro
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB896344)
    Hotfix for Windows XP (KB909394)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    Hotfix for Windows XP (KB935448)
    ieSpell
    Instant Architect
    Jasc Paint Shop Pro 9
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Kaspersky Online Scanner
    Kodak EasyShare software
    KSU
    Lavasoft VX2 Cleaner
    LG GSM PC Components
    LG_MobileSync
    Linksys Wireless-G USB Network Adapter
    Macromedia Flash Player 8
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft .NET Framework 3.0 Service Pack 1
    Microsoft ActiveSync 4.0
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft User-Mode Driver Framework Feature Pack 1.5
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox (2.0.0.12)
    Mozilla Thunderbird (2.0.0.12)
    MozyHome 1.8.6.21
    MP3 Player Utilities 4.15
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 6.0 Parser (KB933579)
    Mustek 1248UB v2.5
    Netscape Browser (remove only)
    Nokia Connectivity Adapter Cable DKU-5
    Nokia Connectivity Cable Driver
    Nokia PC Suite
    Nokia PC Suite
    Notifier
    NVIDIA Drivers
    OfotoXMI
    Opera 9.26
    Orange Livebox
    OTtBP
    OTtBPSDK
    PC Connectivity Solution
    PCDLNCH
    Pdf995
    PdfEdit995
    PowerDVD
    PrimoPDF
    PrimoPDF Redistribution Package
    QuickTime
    Realtek High Definition Audio Driver
    Registry Mechanic 6.0
    Rhapsody Player Engine
    RunAlyzer
    Runtime 8.0 Libraries
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928090)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB942615)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB946026)
    SFR
    SFR2
    Shareaza version 2.2.5.0
    Signature995
    Spelling Dictionaries Support For Adobe Reader 8
    Spybot - Search & Destroy
    Spybot - Search & Destroy 1.5.2.20
    SpywareBlaster v3.5.1
    SpywareGuard v2.2
    SUPERAntiSpyware Free Edition
    TheWorld Browser 2.0 Final (2.0.6.1)
    Tweak-SE plug-in for Ad-Aware SE
    Update for Outlook 2007 Junk Email Filter (kb944965)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920342)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB925720)
    Update for Windows XP (KB925876)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB942840)
    VCAMCEN
    VPRINTOL
    WIDCOMM Bluetooth Software
    Windows Driver Package - Nokia (WUDFRd) WPD (06/01/2007 6.84.33.0)
    Windows Driver Package - Nokia Modem (02/15/2007 3.1)
    Windows Driver Package - Nokia Modem (02/15/2007 3.1)
    Windows Driver Package - Nokia Modem (05/24/2007 6.84.0.1)
    Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Live installer
    Windows Live Sign-in Assistant
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Format SDK Hotfix - KB891122
    Windows Media Player 11
    Windows Media Player 11
    Windows Presentation Foundation
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    WinRAR archiver
    Xvid 1.1.3 final uninstall


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:31:18, on 03/03/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16608)
    Boot mode: Normal

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    D:\Program Files\Alwil Software\Avast4\ashServ.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    D:\Program Files\ewido anti-spyware 4.0\guard.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\WINDOWS\system32\drivers\KodakCCS.exe
    D:\Program Files\Mozy\mozybackup.exe
    D:\WINDOWS\system32\nvsvc32.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\rundll32.exe
    D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    D:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    D:\Program Files\Mozy\mozystat.exe
    D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\WINDOWS\system32\notepad.exe
    D:\hikack this\you.exe.exe
    D:\WINDOWS\explorer.exe
    D:\WINDOWS\system32\imapi.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - D:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - D:\PROGRA~1\FlashGet\getflash.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - D:\PROGRA~1\FlashGet\fgiebar.dll
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
    O4 - Startup: Mozy Status.lnk = D:\Program Files\Mozy\mozystat.exe
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: MozyHome Status.lnk = D:\Program Files\Mozy\mozystat.exe
    O8 - Extra context menu item: Download All by FlashGet - D:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - D:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Send to &Bluetooth Device... - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - D:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - D:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - D:\Program Files\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - D:\Program Files\ieSpell\iespell.dll
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196449481500
    O16 - DPF: {82B56B47-90DC-4F58-9A7D-D27BA46D3C0F} (MyPhotoAlbum Easy Upload Tool Combo Control) - http://agb657.myphotoalbum.com/ImageUploader4.cab
    O16 - DPF: {BF3CD111-6278-11D2-9EA3-00A0C9251384} (O2C-Player Version 1.x) - http://www.o2c.de/download/O2CPlayer.CAB
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - D:\Program Files\Ares\chatServer.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - D:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - D:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - D:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - D:\Program Files\Mozy\mozybackup.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ServiceLayer - Nokia. - D:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    --
    End of file - 8072 bytes


  2. #2
    barney is offline Elite Member
    if someone could just check my HJT log for me i would be grateful

  3. #3
    VopThis is offline Senior Member (Canada)
    There are no issues evident in your HijackThis LOG.


    You might want to uninstall the old version of EWIDO and reinstall the latest version in case that might be a possible issue source:

    Download AVG Anti-Spyware to your Desktop or to your usual Download Folder. (NOTE: This a different tool from the AVG Antivirus Tool.).



    Otherwise, the following scan may help:

    Use the System File Checker (SFC) :
    (typical runtime is 30 minutes) - please read over all instructions before proceeding.


    Sometimes when you install third party software, it may overwrite important operating system files. This can cause instability - or worse. Windows XP includes a command line tool that you can use if you think this may have happened (for example, if you get a message box warning that there is a problem with a .dll or the system just seems unstable). Here's how to use it:
    1. Click Start | Run.
    2. In the Run box, type/copy&paste:
      SFC /scannow (notice the space plus slash).
    3. Windows will scan all protected Windows files to verify that they are intact and in their original versions. If they're not, corrupt, missing or incorrect files are replaced. You may be prompted to insert your Windows XP installation CD if your Dllcache folder (where Windows keeps a copy of essential system files) has become corrupt or has been deleted.

    To avoid the possibility of having to dig out and insert the OS CD, you can copy the i386 folder from the installation CD to your hard disk, and just point Windows there to find the files it needs. For instructions on how to do so, and more info about scannow, see:
    http://www.wxpnews.com/rd/rd.cfm?id=060117HT-Update_XP

  4. #4
    barney is offline Elite Member
    Save 20% on AVG Internet Security 2012 Suite!
    many thanks

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