I'm having the same damn problem again. My computer turns off while doing a virus scan. It was gone for a while, but I think someone that used my computer was visiting some warez site and I don't know if that was the cause of getting this annoying virus again. Please help in removing this damn thing once and for all. The previous thread: http://www.d-a-l.com/help/showthread.php?t=55187
I forgot to mention that I ran ComboFix since the symptoms were similar to the previous case and ComboFix did not delete any files. Here is the log:
ComboFix 08-02-22 - Administrator 2008-02-21 16:45:43.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1510 [GMT -8:00]
Running from: C:\Documents and Settings\Administrator\Desktop\ComboFix.exe
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
((((((((((((((((((((((((( Files Created from 2008-01-22 to 2008-02-22 )))))))))))))))))))))))))))))))
.
* Load SUPERAntiSpyware and click the Check for Updates button.
* Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!
IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.
* Open SUPERAntiSpyware and click the Scan your Computer button.
* Check Perform Complete Scan and then click Next.
* SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
* Make sure that they all have a check next to them, and then click Next.
* Click Finish and you will be taken back to the main interface.
* It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
* I'll need a log afterwards of what has been found.
* To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
* Please post the results of the SUPERAntiSpyware log in your next reply.
I noticed the computer did not shut down while running SuperAntiSpyware. After SuperAntiSpyware deleted some files and restarted my computer, I ran Spybot and it shut off again.
Adware.Tracking Cookie
C:\Documents and Settings\Administrator\Cookies\administrator@adbri te[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@adopt .euroclick[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@ads.a dbrite[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@anad. tacoda[1].txt
C:\Documents and Settings\Administrator\Cookies\administrator@divx. adbureau[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@media 6degrees[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@value click[2].txt
C:\Documents and Settings\Administrator\Cookies\administrator@www.d omination-porn[2].txt
HIJACKTHIS LOG:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:39 PM, on 2/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Ad-Aware 2007
Adobe Acrobat 5.0
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Download Manager 2.0 (Remove Only)
Adobe ExtendScript Toolkit 2
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop 7.0
Adobe Photoshop CS3
Adobe Photoshop CS3
Adobe Reader 7.0.8
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Advanced Flash Player
ArcSoft PhotoImpression
ASUS Probe V2.23.03
ATI Display Driver
CloneCD
Core FTP LE 1.3c
Creative DVD Audio Plugin for Audigy Series
dBpowerAMP Music Converter
DiscWizard for Windows
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DVD Shrink 3.2
DVDFab Decrypter 3.0.1.8 Beta
Ease Audio Converter 3.70
eIMAGE Recovery
EPSON Copy Utility
EPSON Photo Print
EPSON Printer Software
EPSON Smart Panel
EPSON TWAIN 5
EPSON User's Guide
Express Burn
Express Rip
FLV Player 1.3.3
Free Download Manager 2.0 - FreewareFiles.com Edition
GetRight
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB926239)
HyperCam 2
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet
InterVideo Disc Master 2
InterVideo DVDCopy 2 for AsusTek
InterVideo WinDVD 5
InterVideo WinDVD Creator 2
IsoBuster 1.8
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1
LiveAdvisor (Symantec Corporation)
LiveUpdate
Macromedia Shockwave Player
Maia Mechanics Imaging
MailFrontier Desktop
MaxBlast 4
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office XP Professional with FrontPage
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Motorola SM56 Speakerphone Modem
Mozilla Firefox (2.0.0.12)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Nero 7 Ultra Edition
Olympus Digital Wave Player
Palm Desktop
Panasonic Office Add-in
Paragon Partition Manager 7.0 Demo
Partition Commander
PC Inspector File Recovery
PDF Settings
Post-it® Software Notes Lite
PowerDVD
QuickTime
RealPlayer
RealSpeak_Solo_Common_for_Panasonic
RealSpeak_Solo_English_for_Panasonic
RecordPad Sound Recorder
Riva FLV Encoder 2.0
Riva FLV Player
Roxio Easy DVD Copy
SAMSUNG CDMA Modem Driver Set
Samsung Contacts Copier
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
SAPI5_Common
SAPI5_English
ScanToWeb
Second Copy (7.0)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB944653)
Sencesa Flash Player
Skype™ 3.6
Slide
SolidConverterPDF
SolveigMM AVI Trimmer
Sony Sound Forge 8.0a
SoundMAX
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
SUPERAntiSpyware Professional
Switch
Symantec WinFax PRO 10.0
Ulead DVD MovieFactory 3 Disc Creator
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Voice Editing
WavePad Uninstall
Winamp (remove only)
Windows Defender Signatures
Windows Installer 3.1 (KB893803)
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinRAR archiver
WinZip
ZoneAlarm Security Suite
* Go to Start > Control Panel double-click on the Software icon > add/remove programs.
* Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
It should have next icon next to it:
Select it and click Remove.
* The current version can be downloaded from Sun here: http://java.sun.com/javase/downloads/index.jsp Scroll down the page to 'Java Runtime Environment (JRE) 6u3 and press the 'Download' button. On the new web page, click the 'Accept License Agreement' button. Then select 'Windows Offline Installation, Multi-language' in the Windows Platform area just below the Accept button.
Do an online scan (scan only tool) with Kaspersky WebScanner [Internet Explorer required]
Click on Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make sure that the following are selected:
Scan using the following Anti-Virus database: - Extended (if available otherwise Standard)
Scan Options: - Scan Archives
- Scan Mail Bases
Click OK
Now under select a target to scan:
Select My Computer
This program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.
Post the results of the scan back here please and a new hijackthis log.
* Doubleclick the drweb-cureit.exe file and Allow to run the express scan
* This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
* Once the short scan has finished, mark the drives that you want to scan.
* Select all drives. A red dot shows which drives have been chosen.
* Click the green arrow at the right, and the scan will start.
* Click 'Yes to all' if it asks if you want to cure/move the file.
* When the scan has finished, look if you can click next icon next to the files found:
* If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
* After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
* Save the report to your desktop. The report will be called DrWeb.csv
* Close Dr.Web Cureit.
* Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, post the contents of the log from Dr.Web you saved previously in your next reply. You can use Notepad to open the DrWeb.cvs report.
I uninstalled every single installation of Java Runtime Environment. I tried to download "Jave SE Runtime Environment 6 Update 4" but it said my download transaction cannot be approved (look at attached image)
Do I need JRE installed right now? Or can I install it later when my browser asks me too?
I tried running Kaspersky and BOOM! Same damn thing, pc turns off. I noticed while it was scanning that it detected 2 viruses and 38 infected files/objects.
I tried DrWeb-Cureit and it won't run after I double click on it.
Here is the latest HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:04:51 AM, on 2/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
I haven't been posting because my mobo is faulty. After I ran Dr. Web from safe mode, it blue screened on me. I didn't capture the stop code. After I hit the reset button, my pc did not display video anymore, none whatsoever. At first I thought it was either my monitor, video card, hard drive or power supply. Nope, those have been ruled out and it's definitely the mother board. Either some bios settings were changed or some mobo part blew out. This happened right after running that Dr. Web. I'm going to call Asus about the mobo, I have a P4C800-E Deluxe. Any ideas on troubleshooting this problem I have now? Hopefully after I take care of this new problem, you can offer some ideas with my original problem (virus) that has to do with external solutions other than re-formatting. Can I place the drive as a slave on another pc and scan it that way? Is there a piece of software that knows the symptoms of the virus I've got (shutting pc off) and knows the cure? Would running ComboFix again be another option? Should I contact a reputable pc security company to get some additional expert guidance?
With the problems you are having it would be best to take it to a local computer repair shop so they can diagnose what hardware problems you are having.