2nd pc - norton appears to be the virus

  1. #1
    jayeskay is offline Full Member

    2nd pc - norton appears to be the virus

    I'm losing disk space on the C drive , and the desktop is getting much slower.

    Yesterday and today I've been getting warnings that disk space is critically low.

    I did a search via windows explorer (including system files) for files over 1mg.

    I found that in the folder Program Files\Norton Internet Security\Norton Anti-Virus\Quarintine\ there are are hundreds of files mostly applications (some are t$mfile) and they seem to be being generated daily (sometimes up to 10). All the application files are approx 2mg.
    The files appear to have started generating on 10/10/07, Norton has not been used since 2005.

    I thought I had uninstalled Norton, but Norton is in the add/remove list, but I can't uninstall it as there are errors.

    I have had AVG intalled and running (all updates are up to date).

    Can I delete these files (they amount to approx 23Gb), or is this a known virus behaviour.

    I have Acronis backups dates 8th Oct and one 18th July which I would use to restore back to the clean state. Unfortunately the desktop is a Packard Bell, and I've been told that if I try to run the Acronis restore the disk will corrupt.

    Any help very much appreciated.

    Jayeskay


  2. #2
    VopThis is offline Senior Member (Canada)
    First, try deleting only the files in this FOLDER (use SAFE MODE, if necessary - F8 on reboot)):

    Program Files\Norton Internet Security\Norton Anti-Virus\Quarintine




    Download and run the Norton Removal Tool to remove a failed uninstall or damaged Norton product:

    http://service1.symantec.com/SUPPORT...05033108162039
    Last edited by VopThis; 25-01-2008 at 03:11 PM.

  3. #3
    jayeskay is offline Full Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hello VopThis,

    Deleted all files in Quarintine folder, and used uninstall Norton program. freed up 23Gb. Ran full AVG scan - clean.

    I guess it's now a matter of monitoring to see if the files start generating.

    Thanks for your advise.

    Jayeskay

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