HighjackThis log

  1. #1
    toshira74 is offline Newbie

    Question HighjackThis log

    As I was asked to submit my log on here, here I am, hoping for the best
    Much appreciated. I also tried to get rid of [C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe] and [O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe], but was unsuccessful...

    Logfile of HijackThis v1.99.1
    Scan saved at 12:22:52, on 10/01/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\acs.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\AVENGINE.EXE
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
    c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
    C:\Program Files\Panda Security\Panda Internet Security 2008\psimsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\TODDSrv.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\SYSTEM32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\windows\system32\nortons.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Desktop sem fio Labtec\MagicKey.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Desktop sem fio Labtec\MulMouse.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\SRVLOAD.EXE
    C:\Program Files\Panda Security\Panda Internet Security 2008\WebProxy.exe
    C:\Program Files\Panda Security\Panda Internet Security 2008\PavBckPT.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Netscape\Navigator 9\navigator.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Tony Guarita\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://encarta.msn.com/dictionary_/a.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: MEDIADICO Familial - {CEDDA62B-5FBE-4AB2-AE2E-5E069F444444} - C:\Program Files\LAventure\MDToolbar\MdToolbar.dll
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Internet Security 2008\Inicio.exe"
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Firewal] C:\windows\system32\nortons.exe
    O4 - HKCU\..\Run: [RegistryCleanFixMFC] C:\Program Files\RegistryCleaner\registrycleaner.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Activar o desktop sem fio Labtec.lnk = C:\Program Files\Desktop sem fio Labtec\MagicKey.exe
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\msntb.dll/search.htm
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...tml?p=ZNfox000
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O11 - Options group: [INTERNATIONAL] International*
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
    O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
    O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\psimsvc.exe
    O23 - Service: PT Wifi Service (PtWifiService) - - c:\program files\pt\sapo adsl fora de casa\ptwifiservice.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe
    O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe
    Last edited by toshira74; 11-01-2008 at 12:52 AM.


  2. #2
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    You have likely contracted a very undesirable backdoor trojan which could create serious personal security compromise issues for you (passwords, identity theft, etc.):

    HIDDEN FILES: To make sure you can see any and all hidden files, please follow the directions here



    Submit the following file(s) to VirusTotal for their immediate evaluation and feedback. Use any of the following methods, as appropriate:
    • Locate FULL FILE PATH if not apparent. Use Start (BUTTON)>Search, [WINDOWS+F] keys, or F3 key (from desktop).
    • Copy & Paste the FULL FILE PATH into the input BOX
      -- OR --
    • Navigate to the file in question.

    Post those results in your next reply (if malware findings were indicated) for:

    C:\windows\system32\nortons.exe








    You do not want to running HijackThis from your desktop (could create major backup clutter) - plus you are using an older version of the tool. Please uninstall and reinstall to the default location as per instructions here:

    http://www.d-a-l.com/help/showthread.php?t=32403


    We will also try the necessary fix procedures in SAFE MODE.


    Read over the following directions. Ask if anything appears unclear to you.



    Clean out TEMPORARY FILES procedures:
    To clean your temp folder, recycle bin, etc..please download this free tool:

    CCleaner http://www.ccleaner.com/downloadbuilds.asp

    Install Options:
    • Don't install any Toolbars, or other programs, should it ask you!
    • Just uncheck the option of installing the Yahoo toolbar.

    It will put a shortcut on your Desktop.

    Do not run CCleaner until requested later.




    We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.


    HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

    SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    O4 - HKCU\..\Run: [FIREWAL] C:\windows\system32\nortons.exe

    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.




    Delete TEMPORARY FILES: Now, use CCleaner to hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

    Run CCleaner.

    FIRST-TIME USE:
    Select the ”Options” BUTTON option (top LEFT), ”Advanced” BUTTON, and then UNCHECK the ”Only delete files in Windows Temp Folders older than 48 hours”. Set back to default afterwards.

    Select the ”Cleaner” BUTTON option (top LEFT), if not already selected. Use the ”Windows” TAB up front by default.
    • Uncheck ”Cookies” option (advisable)
    • Optionally, Uncheck ”Recently Typed URLs” option (potentially still useful)
    • Click the ”Analyse” button.
    • Thereafter, click ”Run Cleaner” after you have reviewed what it proposes to clean.

    ***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):
    -- OR --
    (Use <Windows+F KEYS> and paste the FULL FILENAME Search PATH lines (where available).
    Windows KEY is located between the <Ctrl and Alt KEYS>.)



    DELETE FILES:

    C:\windows\system32\nortons.exe



    DELETE FOLDERS:

    C:\Program Files\Common Files\Symantec Shared



    POST A REVISED HIJACKTHIS LOG for review:
    Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

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