CiD popup help please(RESOLVED)

  1. #11
    Neal is offline Dedicated Member

    Re: CiD popup help please

    Download and unzip the following to a new folder:
    http://metallica.geekstogo.com/findlop.zip

    If you use firefox browser, you may have to right click the link and select "open link in new window"


    Inside the folder locate findlop.bat

    Double click it and it will create the file C:\findlop.txt
    Find that file and copy and paste the contents into your next post.


  2. #12
    jess1986 is offline Newbie
    tried doing that as you said ^ but keeps coming up saying access denied, not realy getting anywhere with it.

  3. #13
    Neal is offline Dedicated Member
    Now reboot into safe mode( without networking support) by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.





    Run hijackthis and click on "scan system only" button and put checks next to these:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O4 - HKCU\..\Run: [Hope Draw Obj Funk] "C:\ProgramData\delete great dash.hq8l4"
    O4 - HKCU\..\Run: [Grim chic] "C:\ProgramData\SizeJoyJoy.lzwpbb"




    Please disconnect from the Internet. Please close ALL browser windows (including this one).



    Everything closed out but hijackthis and click on "fix checked"


    Delete folders if present:


    C:\ProgramData\delete great dash.hq8l4
    C:\ProgramData\SizeJoyJoy.lzwpbb




    Reboot your PC




    How to Generate a Startup List in HijackThis
    • Open HijackThis, and click on the "Open the Misc Tools Section".


    • Click on the button which says "Generate Startup List Log" (As well as any other options your helped has told you to select)



      Click "Yes" at the prompt. Up will pop a text file, which is saved in the location HijackThis is running from.

      Save the text, and post it with your HijackThis log,

    Thnaks!



    Reconnect to internet and post new hijackthis log and tell me what is going on now please.

  4. #14
    jess1986 is offline Newbie
    I just that ^ and couldnt find those things, but i did get a message popup a few days ago about updating or removing sponser programs for CiD software so i clicked remove it so i think it has gone, also i havnt had any popups since xmas, i'm very happy with the amount of help you have given me i'm very gratefull for all your support, my computer is running fine as it was before apart from being a little on the slow side but i carnt grumble it's alot better than before. thankyou so much for helping me out.

  5. #15
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    If you are no longer having any more trouble here is some preventative measures for you.

    Be sure to re-hide hidden files/folders if you were asked to unhide them

    Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

    http://www.d-a-l.com/help/showthread.php?t=32403

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.


    Explained Here:
    Windows XP: http://vil.nai.com/vil/SystemHelpDoc...ysRestore.aspx

    Explained Here
    Microsoft ME:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam



    Please download ATF Cleaner by Atribune to desktop.
    http://www.atribune.org/public-beta/ATF-Cleaner.exe

    Double-click ATF-Cleaner.exe to run the program, to clean junk files off your PC.

    If you would like to keep your cookies don't check that item

    * Under Main "Select Files to Delete" choose: Select All.
    * Click the Empty Selected button.
    * If you use Firefox browser click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    * If you use Opera browser click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.





    RegProtect

    This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

    You have the option of allowing(good) items or blocking(bad)items.


    http://www.diamondcs.com.au/index.php?page=regprot


    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1

    Avast: http://www.avast.com/eng/avast_4_home.html


    3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
    Windows Defender

    http://www.microsoft.com/athome/secu...e/default.mspx


    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Kerio

    Sunbelt

    Comodo Personal Firewall:

    Comodo





    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using these programs:
    SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    http://www.javacoolsoftware.com/spywareblaster.html


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    Block access to Untrustworthy Sites

    You can prevent your computer from visiting a myriad of untrustworthy sites and ad-servers by installing a customised hosts file. One of the best available is the: MVPS Hosts File. Simply follow the instructions to install the file in the correct location. This will not only make surfing safer but will improve website load times and block popups from many of the large ad-servers.



    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

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