So many things wrong with this computer

  1. #11
    Natasha is offline Newbie

    Re: So many things wrong with this computer

    Ty for the reply but I am unable to boot up in safe Mode......I just get a blank screen with the hour glass pointer.......I have left it that way for 2 hours and still nothing......any suggestions?

  2. #12
    VopThis is offline Senior Member (Canada)
    It is not looking good.

    Instead of SAFE MODE try selecting 'Last Known Good Configuration'. See:

    http://support.microsoft.com/kb/307852


    Your heavily infected PC could be the result of not having updated to all available 'critical security updates' especially Service Pack 2 (SP2) for WINXP.

  3. #13
    Natasha is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    I have tried last 'Last Known Good Configuration' and that doesnt work either....*pulling hair out* Ty again for your help

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