Recurring CPU usage problem & first Highjackthis log - please help!

  1. #11
    Neal is offline Dedicated Member

    Re: Recurring CPU usage problem & first Highjackthis log - please help!

    Go here to learn how to show hidden files/folders:

    http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5

    Re-hide after we are done


    Suspicious files need to be scanned one at a time:



    Go to next site:
    http://www.virustotal.com/en/indexf.html
    On top you'll find 'Browse'
    Click the browse button and browse to next file:


    C:\WINDOWS\WMSysPr9.prx


    Click open.
    Then click the 'Send' button next to it.
    This will scan the file. Please be patient.
    Once scanned, copy and paste the results as well in your next reply.


    If that one is to busy here is another option:


    http://virusscan.jotti.org

    And

    http://www.kaspersky.com/scanforvirus.html


    Do the same for these two:


    C:\WINDOWS\system32\yzyhvbhk.exe
    C:\WINDOWS\java\Packages\7H7B17P7.ZIP


  2. #12
    AnkaPG is offline Newbie
    Hi there,

    can anyone explain why my computer seems to be fine for a week after completing clean up as recommended above, then slows down one day and some processes keep running, using up CPU so that it "jumps" between 4 and 100% constantly?... What's going on?..
    Here's a current log:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:37:16 PM, on 12/25/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\WINDOWS\system32\PROMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\System32\NMSSvc.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
    C:\Program Files\HijackThis\HijackThis.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVW32.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase4009.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1195003971312
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1195004785796
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

    --
    End of file - 6915 bytes


    Thank you and have a safe holiday season!

    Anna

  3. #13
    Neal is offline Dedicated Member
    what about those files I asked you to scan?

  4. #14
    AnkaPG is offline Newbie
    Sorry, Neal, I missed your previous post. Here they are:

    File WMSysPr9.prx received on 12.27.2007 05:46:20 (CET)
    Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


    Result: 0/32 (0%)
    Loading server information...
    Your file is queued in position: 1.
    Estimated start time is between 38 and 54 seconds.
    Do not close the window until scan is complete.
    The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
    If you are waiting for more than five minutes you have to resend your file.
    Your file is being scanned by VirusTotal in this moment,
    results will be shown as they're generated.
    Compact Print results
    Your file has expired or does not exists.
    Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

    You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
    Email:


    Antivirus Version Last Update Result
    AhnLab-V3 2007.12.27.10 2007.12.26 -
    AntiVir 7.6.0.46 2007.12.26 -
    Authentium 4.93.8 2007.12.27 -
    Avast 4.7.1098.0 2007.12.26 -
    AVG 7.5.0.516 2007.12.26 -
    BitDefender 7.2 2007.12.27 -
    CAT-QuickHeal 9.00 2007.12.26 -
    ClamAV 0.91.2 2007.12.26 -
    DrWeb 4.44.0.09170 2007.12.26 -
    eSafe 7.0.15.0 2007.12.25 -
    eTrust-Vet 31.3.5405 2007.12.26 -
    Ewido 4.0 2007.12.26 -
    FileAdvisor 1 2007.12.27 -
    Fortinet 3.14.0.0 2007.12.27 -
    F-Prot 4.4.2.54 2007.12.26 -
    F-Secure 6.70.13030.0 2007.12.27 -
    Ikarus T3.1.1.15 2007.12.27 -
    Kaspersky 7.0.0.125 2007.12.27 -
    McAfee 5193 2007.12.26 -
    Microsoft 1.3109 2007.12.27 -
    NOD32v2 2748 2007.12.27 -
    Norman 5.80.02 2007.12.26 -
    Panda 9.0.0.4 2007.12.26 -
    Prevx1 V2 2007.12.27 -
    Rising 20.24.22.00 2007.12.27 -
    Sophos 4.24.0 2007.12.26 -
    Sunbelt 2.2.907.0 2007.12.27 -
    Symantec 10 2007.12.27 -
    TheHacker 6.2.9.170 2007.12.26 -
    VBA32 3.12.2.5 2007.12.26 -
    VirusBuster 4.3.26:9 2007.12.26 -
    Webwasher-Gateway 6.6.2 2007.12.27 -
    Additional information
    File size: 316640 bytes
    MD5: dc17dd0189b0c36d863b4dd0a036c10f
    SHA1: 3e8efb478bec1cb04c25c8bb5a3edafe63fe6d53
    PEiD: -
    packers: Unicode
    packers: Unicode


    File yzyhvbhk.exe received on 12.27.2007 05:53:08 (CET)
    Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


    Result: 13/31 (41.94%)
    Loading server information...
    Your file is queued in position: 2.
    Estimated start time is between 41 and 59 seconds.
    Do not close the window until scan is complete.
    The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
    If you are waiting for more than five minutes you have to resend your file.
    Your file is being scanned by VirusTotal in this moment,
    results will be shown as they're generated.
    Compact Print results
    Your file has expired or does not exists.
    Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

    You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
    Email:


    Antivirus Version Last Update Result
    AhnLab-V3 2007.12.27.10 2007.12.26 -
    AntiVir 7.6.0.46 2007.12.26 -
    Authentium 4.93.8 2007.12.27 -
    Avast 4.7.1098.0 2007.12.26 Win32:Adware-gen
    AVG 7.5.0.516 2007.12.26 -
    BitDefender 7.2 2007.12.27 Trojan.Hotbar.A
    CAT-QuickHeal 9.00 2007.12.26 -
    ClamAV 0.91.2 2007.12.26 Adware.Hotbar
    DrWeb 4.44.0.09170 2007.12.26 Adware.Hotbar
    eSafe 7.0.15.0 2007.12.26 Spyware.Hotbar
    eTrust-Vet 31.3.5405 2007.12.26 -
    Ewido 4.0 2007.12.26 -
    FileAdvisor 1 2007.12.27 -
    Fortinet 3.14.0.0 2007.12.27 Adware/Zango
    F-Prot 4.4.2.54 2007.12.26 -
    F-Secure 6.70.13030.0 2007.12.27 -
    Ikarus T3.1.1.15 2007.12.27 -
    Kaspersky 7.0.0.125 2007.12.27 not-a-virus:AdWare.Win32.180Solutions.ay
    McAfee 5193 2007.12.26 -
    Microsoft 1.3109 2007.12.27 -
    NOD32v2 2748 2007.12.27 Win32/Adware.HotBar
    Norman 5.80.02 2007.12.26 -
    Panda 9.0.0.4 2007.12.26 Suspicious file
    Prevx1 V2 2007.12.27 Generic.Malware
    Rising 20.24.30.00 2007.12.27 -
    Sophos 4.24.0 2007.12.26 Spam Blocker Utility
    Sunbelt 2.2.907.0 2007.12.27 Zango.setup (v)
    TheHacker 6.2.9.170 2007.12.26 -
    VBA32 3.12.2.5 2007.12.26 AdWare.Win32.180Solutions.ay
    VirusBuster 4.3.26:9 2007.12.26 -
    Webwasher-Gateway 6.6.2 2007.12.27 -
    Additional information
    File size: 2644264 bytes
    MD5: 99a3b49cd327256d141486a63682215f
    SHA1: 00f2c2b8a551a08d7c7455f0a4c58660ded73ebe
    PEiD: NSIS Installer --> NullSoft
    packers: UPX
    Prevx info: http://info.prevx.com/aboutprogramte...AB1E00E051944D
    Sunbelt info: Zango is an ad-delivery application to display targeted advertisements to users. Advertisement criteria is selected based on a user's web-searches and surfing habits, which are collected on 180solutions servers. This threat identifies the setup program used to install the actual Zango adware.


    File 7H7B17P7.ZIP received on 12.27.2007 06:00:48 (CET)
    Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


    Result: 0/32 (0%)
    Loading server information...
    Your file is queued in position: 1.
    Estimated start time is between 38 and 54 seconds.
    Do not close the window until scan is complete.
    The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
    If you are waiting for more than five minutes you have to resend your file.
    Your file is being scanned by VirusTotal in this moment,
    results will be shown as they're generated.
    Compact Print results
    Your file has expired or does not exists.
    Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

    You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
    Email:


    Antivirus Version Last Update Result
    AhnLab-V3 2007.12.27.10 2007.12.26 -
    AntiVir 7.6.0.46 2007.12.26 -
    Authentium 4.93.8 2007.12.27 -
    Avast 4.7.1098.0 2007.12.26 -
    AVG 7.5.0.516 2007.12.26 -
    BitDefender 7.2 2007.12.27 -
    CAT-QuickHeal 9.00 2007.12.26 -
    ClamAV 0.91.2 2007.12.26 -
    DrWeb 4.44.0.09170 2007.12.26 -
    eSafe 7.0.15.0 2007.12.26 -
    eTrust-Vet 31.3.5405 2007.12.26 -
    Ewido 4.0 2007.12.26 -
    FileAdvisor 1 2007.12.27 -
    Fortinet 3.14.0.0 2007.12.27 -
    F-Prot 4.4.2.54 2007.12.26 -
    F-Secure 6.70.13030.0 2007.12.27 -
    Ikarus T3.1.1.15 2007.12.27 -
    Kaspersky 7.0.0.125 2007.12.27 -
    McAfee 5193 2007.12.26 -
    Microsoft 1.3109 2007.12.27 -
    NOD32v2 2748 2007.12.27 -
    Norman 5.80.02 2007.12.26 -
    Panda 9.0.0.4 2007.12.26 -
    Prevx1 V2 2007.12.27 -
    Rising 20.24.30.00 2007.12.27 -
    Sophos 4.24.0 2007.12.26 -
    Sunbelt 2.2.907.0 2007.12.27 -
    Symantec 10 2007.12.27 -
    TheHacker 6.2.9.170 2007.12.26 -
    VBA32 3.12.2.5 2007.12.26 -
    VirusBuster 4.3.26:9 2007.12.26 -
    Webwasher-Gateway 6.6.2 2007.12.27 -
    Additional information
    File size: 155995 bytes
    MD5: d3c3efcb8ce5fc802b18d65dc47217ad
    SHA1: 27f3c0821836fe1d53f4b44b36360414fb7f5392
    PEiD: -


    Thanks for your help. Hope you have nice holidays!

  5. #15
    Neal is offline Dedicated Member
    You can uninstall avg anti-spyware 7.5 and...



    Please download and install SUPERAntiSpyware Trial Pro Edition http://www.superantispyware.com/superantispyware.html

    * Load SUPERAntiSpyware and click the Check for Updates button.
    * Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!


    IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.

    * Open SUPERAntiSpyware and click the Scan your Computer button.
    * Check Perform Complete Scan and then click Next.
    * SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
    * Make sure that they all have a check next to them, and then click Next.
    * Click Finish and you will be taken back to the main interface.
    * It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
    * I'll need a log afterwards of what has been found.
    * To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
    * Please post the results of the SUPERAntiSpyware log in your next reply.


    Plus a new hijackthis log please.

  6. #16
    AnkaPG is offline Newbie
    Here you go. Happy New Year!

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 01/01/2008 at 02:41 PM

    Application Version : 3.9.1008

    Core Rules Database Version : 3371
    Trace Rules Database Version: 1366

    Scan type : Complete Scan
    Total Scan Time : 00:38:15

    Memory items scanned : 393
    Memory threats detected : 0
    Registry items scanned : 4177
    Registry threats detected : 0
    File items scanned : 30884
    File threats detected : 44

    Adware.Tracking Cookie
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@hitbox[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@doubleclick[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@ehg-chartercommunications.hitbox[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adopt.specificclick[7].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@revsci[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@mediaplex[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@atdmt[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@advertising[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@casalemedia[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@specificclick[7].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adlegend[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adopt.specificclick[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adopt.specificclick[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adopt.specificclick[3].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adopt.specificclick[4].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adopt.specificclick[5].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@ads.as4x.tmcs.ticketmaste r[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@ads.as4x.tmcs[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@ads.revsci[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@ads.traderonline[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@adserving.autotrader[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@apmebf[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@bizrate[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@clickability[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@collective-media[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@hmt.connexpromotions[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@imrworldwide[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@interclick[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@keywordmax[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@media.adrevolver[3].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@media.adrevolver[4].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@peoplefinder[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@richmedia.yahoo[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@richmedia.yahoo[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@specificclick[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@specificclick[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@specificclick[3].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@specificclick[4].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@specificclick[5].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@windowsmedia[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@www.googleadservices[1].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@www.googleadservices[2].txt
    C:\Documents and Settings\Anna & Jose\Cookies\anna_&_jose@www.peoplefinder[2].txt

    Adware.HotBar/SpamBlockerUtility (Low Risk)
    C:\SYSTEM VOLUME INFORMATION\_RESTORE{8238BFE6-44BD-4B25-B0F7-CE65B3815CC9}\RP21\A0002853.DLL
    __________________________________________________ _-
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:46:35 PM, on 1/1/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\WINDOWS\system32\PROMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\System32\NMSSvc.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase4009.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1195003971312
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1195004785796
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

    --
    End of file - 6426 bytes

  7. #17
    Neal is offline Dedicated Member
    You might want to do a search for this file below useing start then search for:

    C:\WINDOWS\system32\yzyhvbhk.exe

    Delete if found.


    What is your PC doing now?

    What program(s) were/are useing the most amount of cpu?



    Open Hijackthis.

    Click the "Open the Misc Tools" section Button.

    Click the "Open Uninstall Manager" Button.

    Click the "Save list..." Button.

    Save it to your desktop. Copy and paste the contents into your reply.
    Last edited by Neal; 02-01-2008 at 01:09 AM.

  8. #18
    AnkaPG is offline Newbie
    Deleted the exe.

    CPU usually "jumps" from 4 to 100% but seems more stable now after a few minutes. The processes that take up the most CPU are System Idle Process (right now at 98%) or LuCallBackProxy (disappeared right now after I deleted the exe)...

    Here is the Highjack delete list:

    Adobe Reader 8.1.1
    AppCore
    ArcSoft Software Suite
    AV
    ccCommon
    CCleaner (remove only)
    Coloreal
    Compaq SetRefresh
    Easy Access Button Support
    HijackThis 2.0.2
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Intel(R) 845G Chipset Graphics Driver Software
    Intel(R) PRO Ethernet Adapter and Software
    Intel(R) PROSet II
    LiveUpdate 3.2 (Symantec Corporation)
    LiveUpdate Notice (Symantec Corporation)
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office XP Media Content
    Microsoft Office XP Standard for Students and Teachers
    ModemXpert
    MSRedist
    NetWaiting
    Norton AntiVirus
    Norton Confidential Browser Component
    Norton Confidential Web Protection Component
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security (Symantec Corporation)
    Norton Protection Center
    RealPlayer
    Rhapsody Player Engine
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB944653)
    SoundMAX
    SPBBC 32bit
    SUPERAntiSpyware Free Edition
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Windows Installer 3.1 (KB893803)
    Windows Installer Clean Up
    Windows Internet Explorer 7
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    Windows XP Service Pack 2

    THanks, as always!

  9. #19
    Neal is offline Dedicated Member

  10. #20
    AnkaPG is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    Thank you so much! I really appreciate your help.
    My computer seems to be fine now.

    Anna

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