Computer Gets Stuck

  1. #1
    Varuna is offline Newbie

    Exclamation Computer Gets Stuck

    This My System Summary
    <System Summary>
    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 2 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name VARUNA
    System Manufacturer MSI
    System Model MS-7043
    System Type X86-based PC
    Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2410 Mhz
    BIOS Version/Date American Megatrends Inc. Version 07.00T, 4/2/2001
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United Kingdom
    Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
    User Name VARUNA\Varuna Seneviratna
    Time Zone India Standard Time
    Total Physical Memory 768.00 MB
    Available Physical Memory 407.27 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 1.83 GB
    Page File C:\pagefile.sys
    <System Summary>

    My Computer gets stuck if started after 24 hours after being shutdown.Mostly this happens as soon as after connected to the internet and Firefox or IE is started.The network symbols keeps lighted on and the mouse or the keyboard stops responding,even to Ctrl, Alt, Del and I have to shutdown power and start again.When started for the second time the problem does not arise and the computer works normally
    This is the report I got from HijackThis
    <HijackThis Report>
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:33:05 AM, on 10/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Spyware Doctor\svcntaux.exe
    C:\Program Files\DAP\DAP.EXE
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Spyware Doctor\SDTrayApp.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Allied Telesyn\AT-AR206 ADSL USB Modem\dslmon.exe
    C:\Program Files\Spyware Doctor\swdsvc.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.lk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.lk
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.lk/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=22028
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\sw g.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: DSLMON.lnk = ?
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://www.msi.com.tw
    O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobio...ne/install.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{EF19C522-8E30-418B-8BB1-F6BAB3F18A7B}: NameServer = 203.115.0.46 203.115.0.47
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

    --
    End of file - 5875 bytes
    <End of HijackThis Report>


    <StartUp Log List>
    StartupList report, 10/28/2007, 10:38:29 AM
    StartupList version: 1.52.2
    Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
    Detected: Windows XP SP2 (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Spyware Doctor\svcntaux.exe
    C:\Program Files\DAP\DAP.EXE
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Spyware Doctor\SDTrayApp.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Allied Telesyn\AT-AR206 ADSL USB Modem\dslmon.exe
    C:\Program Files\Spyware Doctor\swdsvc.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\NOTEPAD.EXE

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
    DSLMON.lnk = ?

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    DownloadAccelerator = "C:\Program Files\DAP\DAP.EXE" /STARTUP
    SunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    ATIPTA = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    SDTray = "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
    AVG7_CC = C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    CTFMON.EXE = C:\WINDOWS\system32\ctfmon.exe
    swg = C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    [OptionalComponents]
    =

    --------------------------------------------------

    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

    Shell=*INI section not found*
    SCRNSAVE.EXE=*INI section not found*
    drivers=*INI section not found*

    Shell & screensaver key from Registry:

    Shell=Explorer.exe
    SCRNSAVE.EXE=*Registry value not found*
    drivers=*Registry value not found*

    Policies Shell key:

    HKCU\..\Policies: Shell=*Registry key not found*
    HKLM\..\Policies: Shell=*Registry value not found*

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    (no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    (no name) - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
    (no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
    (no name) - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\sw g.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}

    --------------------------------------------------

    Enumerating Download Program Files:

    [WebSDev Control]
    InProcServer32 = C:\PROGRA~1\MSI\MSIWDev\WebSDev.ocx
    CODEBASE = http://liveupdate.msi.com.tw/autobio...ne/install.cab

    --------------------------------------------------

    Enumerating Windows NT logon/logoff scripts:
    *No scripts set to run*

    Windows NT checkdisk command:
    BootExecute = autocheck autochk *

    Windows NT 'Wininit.ini':
    PendingFileRenameOperations: C:\DOCUME~1\VARUNA~1\LOCALS~1\Temp\gis18671\2.2.96 9.23408\ci.dll||C:\DOCUME~1\VARUNA~1\LOCALS~1\Temp \gis18671\2.2.969.23408\cires_en.dll||C:\DOCUME~1\ VARUNA~1\LOCALS~1\Temp\gis18671\2.2.969.23408\Goog leUpdaterSetup.exe||C:\DOCUME~1\VARUNA~1\LOCALS~1\ Temp\gis18671\2.2.969.23408||C:\DOCUME~1\VARUNA~1\ LOCALS~1\Temp\gis18671


    --------------------------------------------------

    Enumerating ShellServiceObjectDelayLoad items:

    PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
    CDBurn: C:\WINDOWS\system32\SHELL32.dll
    WebCheck: C:\WINDOWS\system32\webcheck.dll
    SysTray: C:\WINDOWS\system32\stobject.dll

    --------------------------------------------------
    End of report, 6,078 bytes
    Report generated in 0.031 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only
    <Start UP Log List>

    <Uninstaller List>
    Adobe Reader 8.1.0
    AT-AR206 ADSL USB Modem
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    AVG 7.5
    AVG Anti-Rootkit Free
    Download Accelerator Plus (DAP)
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    HijackThis 2.0.2
    Java(TM) 6 Update 3
    Mozilla Firefox (2.0.0.8)
    RealPlayer
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941202)
    Spyware Doctor 5.1
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    VIA Platform Device Manager
    VIA Rhine-Family Fast-Ethernet Adapter
    Windows Installer 3.1 (KB893803)
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781

    <Uninstaller List>
    Last edited by Varuna; 28-10-2007 at 05:13 AM. Reason: To provide more Information

  2. #2
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Welcome,

    Don't see any malware in the logs you posted, could be a problem elsewhere but let's try a couple scans if you can do them.


    Download Dr.Web CureIt to the desktop:
    ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

    * Doubleclick the drweb-cureit.exe file and Allow to run the express scan
    * This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
    * Once the short scan has finished, mark the drives that you want to scan.
    * Select all drives. A red dot shows which drives have been chosen.
    * Click the green arrow at the right, and the scan will start.
    * Click 'Yes to all' if it asks if you want to cure/move the file.
    * When the scan has finished, look if you can click next icon next to the files found:

    * If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:


    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
    * After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
    * Save the report to your desktop. The report will be called DrWeb.csv
    * Close Dr.Web Cureit.
    * Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
    * After reboot, post the contents of the log from Dr.Web you saved previously in your next reply. You can use Notepad to open the DrWeb.cvs report.


    New hijackthis log please.

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