hello again, following very good help from you previously i have a hijack this log for you to look at. msn has been doing strange things lately, sending messages as though it was me and sending links to things that have not been inserted. can you please look at this log and let me know if there is anything there. thankyou.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:03:33, on 19/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\WINDOWS\vsnpstd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system\lsass.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.bearshare.com/sidebar.html?src=ssb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.virginmedia.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Windows Lsass Services] C:\WINDOWS\system\lsass.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: desktop(2).ini
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2918f105...p/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1167426359479
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1167428606750
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A90F069-10C2-4B22-943F-461ECD461A84}: NameServer = 194.168.4.100 194.168.8.100
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8548 bytes


thankyou so much for your help in advance

Welcome,


Download SDFix and save it to your Desktop.

Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

• In Safe Mode, right click the SDFix.zip folder and choose Extract All,
• Open the extracted folder and double click RunThis.bat to start the script.
• Type Y to begin the script.
• It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• Your system will take longer that normal to restart as the fixtool will be running and removing files.
• When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
• Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log

Also recommend uninstalling BearShare thru add/remove programs and rebooting afterwards to complete the uninstall.

thanks for the help neal, here is he sdfix report and the hijack this log.

SDFix: Version 1.105

Run by grace laidlow on 19/09/2007 at 09:11

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\DOCUME~1\GRACEL~1\Desktop\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

Trojan Files Found:

C:\WINDOWS\IMG-0012.zip - Deleted
C:\WINDOWS\system\lsass.exe - Deleted



Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

Remaining Services:
------------------




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\standard profile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\syste m32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\utorrent\\utorrent.exe"="C:\\Program Files\\utorrent\\utorrent.exe:*:Enabled:æTorrent"
"C:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"="C:\\Prog ram Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe:*:Enabled: BlueSoleil"
"C:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe"="C:\\Pro gram Files\\CyberLink\\PowerDVD\\PowerDVD.exe:*:Enabled :CyberLink PowerDVD"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\system\\lsass.exe"="C:\\WINDOWS\\sys tem\\lsass.exe:*:Enabled:Windows Sharing"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\domainpr ofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\syste m32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files:
---------------

File Backups: - C:\DOCUME~1\GRACEL~1\Desktop\SDFix\backups\backups .zip

Files with Hidden Attributes:

C:\Documents and Settings\grace laidlow\My Documents\My Music\clubland 9(widges-den.com)\Thumbs.db
C:\Documents and Settings\grace laidlow\My Documents\My Music\Oasis - Stop The Clocks (2006) - Rock [www.torrentazos.com]\Thumbs.db
C:\WINDOWS\system32\68FE0A5090.sys
C:\WINDOWS\system32\KGyGaAvL.sys

Finished!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:26:43, on 19/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\WINDOWS\vsnpstd.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.virginmedia.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: desktop(2).ini
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2918f105...p/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1167426359479
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1167428606750
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A90F069-10C2-4B22-943F-461ECD461A84}: NameServer = 194.168.4.100 194.168.8.100
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8328 bytes

again thankyou. i dont know if it is related but i have had win fixer 2007 been popping up and error safe popping up before this so i will see if they have been removed too. i hope it is clear now.

since i have been back online i have been getting lots of random web pages popping up. especially driver cleaner and win anti virus they are so annoying and somehow they change my privacy settings and allow all cookies. since i wrote this i have done a avg scan in safe mode and the following was reported backdoor.sdbot.bxr and trojan.agent.abd i quarantined them but the comp is doing strange things now so i think i will just go ahead and do another clean install. i was hoping to avoid that but it seems as though i have no choice now. i will be able to check this site on another computer so i will check back to see your reply. thankyou

I would try running this next tool before reformatting it will get rid of win anti-virus junk and others as well.


1. Download this file - COMBOFIX
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


Post a new hijackthis log also please if you wish to continue. If not then good luck.

thanks neal, hope this has worked. here are the log files for combofix and hijack this.
ComboFix 07-09-18.4 - "grace laidlow" 2007-09-20 0:47:57.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.74 [GMT 1:00]
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\ddccy.dll
C:\WINDOWS\system32\qommnkk.dll
C:\WINDOWS\system32\yccdd.bak1
C:\WINDOWS\system32\yccdd.bak2
C:\WINDOWS\system32\yccdd.ini
C:\WINDOWS\system32\yccdd.tmp

.
((((((((((((((((((((((((( Files Created from 2007-08-19 to 2007-09-19 )))))))))))))))))))))))))))))))
.

2007-09-19 15:40 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-09-19 15:23 <DIR> d-------- C:\Program Files\Windows Defender
2007-09-19 12:18 <DIR> d-------- C:\DOCUME~1\GRACEL~1\DoctorWeb
2007-09-19 09:09 <DIR> d-------- C:\WINDOWS\ERUNT
2007-09-18 22:24 <DIR> d-------- C:\Program Files\Trend Micro
2007-09-18 22:12 <DIR> d-------- C:\hjt
2007-09-17 15:23 1,086,952 --a------ C:\WINDOWS\system32\zpeng24.dll
2007-08-30 18:31 <DIR> d-------- C:\MST121
2007-08-30 18:27 <DIR> d-------- C:\Program Files\MathSoft
2007-08-30 14:29 <DIR> d-------- C:\Program Files\HelpWithMath
2007-08-29 13:32 <DIR> d-------- C:\DOCUME~1\GRACEL~1\APPLIC~1\Azureus
2007-08-29 13:32 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Azureus
2007-08-29 13:31 <DIR> d-------- C:\Program Files\Azureus
2007-08-22 13:07 <DIR> d-------- C:\Program Files\DVDInfoPro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2007-09-19 17:42 --------- d-------- C:\Program Files\XoftSpySE
2007-09-19 11:27 --------- d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-09-17 22:40 --------- d-------- C:\Program Files\Comodo
2007-09-15 12:32 --------- d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\DVD Shrink
2007-09-13 11:30 --------- d-------- C:\Program Files\BearShare Applications
2007-09-13 10:32 --------- d-------- C:\DOCUME~1\GRACEL~1\APPLIC~1\LimeWire
2007-09-13 00:14 --------- d-------- C:\Program Files\MSN Messenger
2007-09-09 21:28 --------- d-------- C:\Program Files\AVI ReComp
2007-09-07 02:56 --------- d-------- C:\DOCUME~1\GRACEL~1\APPLIC~1\uTorrent
2007-09-06 11:09 801144 --a------ C:\WINDOWS\system32\aswBoot.exe
2007-09-06 11:05 94416 --a------ C:\WINDOWS\system32\drivers\aswmon2.sys
2007-09-06 11:05 92848 --a--c--- C:\WINDOWS\system32\drivers\aswmon.sys
2007-09-06 11:03 23152 --a------ C:\WINDOWS\system32\drivers\aswRdr.sys
2007-09-06 11:02 42912 --a------ C:\WINDOWS\system32\drivers\aswTdi.sys
2007-09-06 11:00 95608 --a------ C:\WINDOWS\system32\AVASTSS.scr
2007-09-06 11:00 26624 --a------ C:\WINDOWS\system32\drivers\aavmker4.sys
2007-09-03 12:40 --------- d--h----- C:\Program Files\InstallShield Installation Information
2007-08-30 18:26 --------- d-------- C:\Program Files\Common Files\InstallShield
2007-08-30 18:15 --------- d-------- C:\Program Files\DVD Rip Master
2007-08-30 18:12 --------- d--h----- C:\Program Files\Zero G Registry
2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 43352 --a------ C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 271224 --a------ C:\WINDOWS\system32\mucltui.dll
2007-07-30 19:19 207736 --a------ C:\WINDOWS\system32\muweb.dll
2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\wups.dll
2007-06-26 07:08 1104896 --a------ C:\WINDOWS\system32\msxml3.dll
2002-08-29 13:00 249856 --a--c--- C:\WINDOWS\inf\unregmp2(2).exe
2007-02-15 00:23:23 56 --sh--r C:\WINDOWS\system32\68FE0A5090.sys
2007-02-15 00:23:28 3,558 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"Lexmark X74-X75"="C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe" [2002-07-31 10:54]
"SpeedTouch USB Diagnostics"="C:\Program Files\Virgin Net Broadband\Dragdiag.exe" [2004-01-26 12:38]
"snpstd"="C:\WINDOWS\vsnpstd.exe" [2003-12-31 17:39]
"SiSUSBRG"="C:\WINDOWS\SiSUSBrg.exe" [2002-07-12 11:15]
"SiSPower"="SiSPower.dll" [2004-09-02 06:47 C:\WINDOWS\system32\SiSPower.dll]
"NeroFilterCheck"="C:\WINDOWS\System32\NeroCheck.e xe" [2001-07-09 11:50]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp. exe" [2007-09-06 11:06]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 08:56 C:\WINDOWS\system32\bthprops.cpl]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-07-10 09:18]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-09-06 16:14]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:56]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54]
"NCLaunch"="C:\WINDOWS\NCLAUNCH.EXe" [2007-01-01 03:31]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe" [2005-11-24 16:38]

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
BlueSoleil.lnk - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe [2007-02-15 00:18:34]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04]

C:\DOCUME~1\GRACEL~1\STARTM~1\Programs\Startup\
desktop(2).ini [2006-12-29 19:35:13]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^desktop(2).ini]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop(2).ini
backup=C:\WINDOWS\pss\desktop(2).iniCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HDDHealth]
C:\Program Files\HDD Health\hddhealth.exe -wl

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
"C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]
"C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
"C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Smapp]
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe

R2 {95808DC4-FA4A-4c74-92FE-5B863F82066B};{95808DC4-FA4A-4c74-92FE-5B863F82066B};\??\C:\Program Files\CyberLink\PowerDVD\000.fcl
R3 Intels51;Intel(R) 536EP Modem;C:\WINDOWS\system32\DRIVERS\Intels51.sys
R3 SISNICXP;SiS PCI Fast Ethernet Adapter Driver for NDIS51;C:\WINDOWS\system32\DRIVERS\sisnicxp.sys
S3 BTNetFilter;Bluetooth Network Filter;\??\C:\WINDOWS\system32\drivers\BTNetFilter .sys
S3 ids00026;ids00026;\??\C:\Documents and Settings\All Users\Application Data\Kaspersky Anti-Virus Personal\5.0\bases\ids00026.sys
S3 ids0015d;ids0015d;\??\C:\Documents and Settings\All Users\Application Data\Kaspersky Anti-Virus Personal\5.0\bases\ids0015d.sys
S3 klstm;klstm;\??\C:\Documents and Settings\All Users\Application Data\Kaspersky Anti-Virus Personal\5.0\bases\klstm.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-08-13 07:43:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-09-20 00:00:00 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2007-09-19 23:57:27 C:\WINDOWS\Tasks\XoftSpySE 2.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
"2007-09-18 02:12:52 C:\WINDOWS\Tasks\XoftSpySE.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
.
************************************************** ************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-20 00:57:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************
.
Completion time: 2007-09-20 1:02:06 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-09-20 01:01
.
--- E O F ---


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:04:20, on 20/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.virginmedia.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: desktop(2).ini
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2918f105...p/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1167426359479
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1167428606750
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\Cheetah Burner\Cheetah DVD Burner\NMSAccess.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8330 bytes

i also did as suggested earlier and removed bearshare. i will put off reformatting til i hear from you again, thankyou

Click start > run > type msconfig > startup processes > uncheck this :

desktop(2).ini


Reboot



Run hijackthis, click on scan system only button and put checks next to these:


O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2918f105...p/RdxIE601.cab


With nothing open but hijackthis click on "fix checked".



Tell me what your computer is doing now please.

thankyou so much neal, everything seems to be running perfectly again. i unchecked desktop 2 when i tweaked a few months ago so i dont understand how this was running again. the same file that caused the problems sdbot has been sent through msn again but it has been denied access all times. no more winantivirus or strange behaviour at all. thankyou again so much you saved me a few tense hours of reformatting. you are a genius.
Thankyou