Plz, Need help on Dad's PC

**NickM** · 08-09-2007

Hello, my Dad has some nasty stuff on his PC so I want to help him out. Internet Explorer will not connect, but Firefox does. I downloaded Spybot and AVG Free for him and tried to download Zonealarm, but it wont install. (it says it cant connect to the server).

Here is what he had from the latest AVG Scan.

Trojan Horse Downloader.Zlob.JN

Here is the HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:12:43 PM, on 9/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Cookie Washer\aolwasher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 12.180.115.16:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\DEFEND~3\DEFEND~2\PopUp.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: OsbornTech Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PDUiP6700DMon] C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Cookie Washer\washidx.exe "James Murray"
O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: desktop(2)(2).ini
O4 - Startup: desktop(2).ini
O4 - Global Startup: desktop(2)(2).ini
O4 - Global Startup: desktop(2).ini
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1150853092171
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/down.../OTOYAX29b.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: kavsvc - Defender Pro LLC - C:\Program Files\Defender Pro\Defender Pro Anti-Virus\kavsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8571 bytes

Here is the Uninstall list:

Adobe Flash Player 9 ActiveX
Adobe Photoshop 7.0
Adobe Reader 7.0.5 Language Support
Adobe Reader 7.0.9
Adobe® Photoshop® Album Starter Edition 3.0
Adobe® Photoshop® Album Starter Edition 3.0.1
AIM 6.0
AOL Toolbar 5.0
AOL Uninstaller (Choose which Products to Remove)
Avery® Wizard 2.1 for Microsoft® Office Word 2003
AVG 7.5
Canon Camera Window for ZoomBrowser EX
Canon iP6700D
Canon iP6700D Memory Card Utility
Canon iP6700D User Registration
Canon My Printer
Canon PhotoRecord
Canon Utilities Easy-PhotoPrint
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
ClickArt 400,000
Cookie Washer (AOL)
Defender Pro Anti Pop Up
Defender Pro Anti-Virus
DefenderPro AntiSpy
Digital Media Reader
Documents To Go
DVD Shrink 3.2
Easy-WebPrint
Family Tree Maker 9.0
GdiplusUpgrade
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Image Zone 4.5
HP Photosmart Cameras 4.5
HP Update
ImageMixer VCD/DVD2 for OLYMPUS
Intel Application Accelerator
Intel(R) Extreme Graphics Driver
Intel(R) PRO Network Adapters and Drivers
J2SE Runtime Environment 5.0 Update 11
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Web Components
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Web Publishing Wizard 1.52
Mozilla Firefox (2.0.0.6)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
NovaBACKUP
OLYMPUS CAMEDIA Master 4.1
OLYMPUS Master
OTOY
palmOne
PE Photo
Photo Story 3 for Windows
Quicken 2006
QuickTime
RealPlayer
Realtek AC'97 Audio
RegCure 1.4.0.4
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Spybot - Search & Destroy 1.4
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2006
Ulead DVD MovieFactory 3.5 Suite Deluxe
Ulead Photo Explorer 8.5 SE
Ulead VideoStudio 8.0 SE DVD
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
User Agent String Utility
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar
WD Diagnostics
WexTech AnswerWorks
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Connect
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2

Any help would be appreciated,
Nick

**Neal** · 09-09-2007

Welcome,

These below in bold are sometimes installed on your computer with out your knowledge, if that is the case, uninstalling them would be best:

Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar

Reboot after uninstalling

Please download http://siri.urz.free.fr/Fix/SmitfraudFix.zip (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Please do not run any other option until asked to do so, Thanks

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

Please post a new hijackthis log and the smitfraudfix log. Thanks.

**NickM** · 09-09-2007

Ok, thanks

Smitfraudfix log:

SmitFraudFix v2.221

Scan done at 16:31:29.06, Sun 09/09/2007
Run from C:\Documents and Settings\James Murray\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Cookie Washer\aolwasher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\James Murray

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\James Murray\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\JAMESM~1\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 65.24.7.3
DNS Server Search Order: 65.24.7.6

HKLM\SYSTEM\CCS\Services\Tcpip\..\{7C389D0D-CC45-4AD4-A9D4-50024C1A6673}: DhcpNameServer=65.24.7.3 65.24.7.6
HKLM\SYSTEM\CS1\Services\Tcpip\..\{7C389D0D-CC45-4AD4-A9D4-50024C1A6673}: DhcpNameServer=65.24.7.3

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:33:51 PM, on 9/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Cookie Washer\aolwasher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 12.180.115.16:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\DEFEND~3\DEFEND~2\PopUp.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: OsbornTech Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PDUiP6700DMon] C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /waitstart
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Cookie Washer\washidx.exe "James Murray"
O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: desktop(2)(2).ini
O4 - Startup: desktop(2).ini
O4 - Global Startup: desktop(2)(2).ini
O4 - Global Startup: desktop(2).ini
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1150853092171
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/down.../OTOYAX29b.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: kavsvc - Defender Pro LLC - C:\Program Files\Defender Pro\Defender Pro Anti-Virus\kavsvc.exe

--
End of file - 8031 bytes

Thanks Again!
Nick

**Neal** · 09-09-2007

Run hijackthis and click on system scan only button and put checks next to these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Close everything out except hijackthis and click on "fix checked"

Reboot

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

* Doubleclick the drweb-cureit.exe file and Allow to run the express scan
* This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
* Once the short scan has finished, mark the drives that you want to scan.
* Select all drives. A red dot shows which drives have been chosen.
* Click the green arrow at the right, and the scan will start.
* Click 'Yes to all' if it asks if you want to cure/move the file.
* When the scan has finished, look if you can click next icon next to the files found:

* If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
* After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
* Save the report to your desktop. The report will be called DrWeb.csv
* Close Dr.Web Cureit.
* Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, post the contents of the log from Dr.Web you saved previously in your next reply. You can use Notepad to open the DrWeb.cvs report.

New hijackthis log also please.

**NickM** · 12-09-2007

Dr. Web log:

setup.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\ietoolbar_suite_4.0.39.3;Probably BACKDOOR.Trojan;Incurable.Moved.;
inst.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\triton_suite_install_6.0.28.3;Probably BACKDOOR.Trojan;Incurable.Moved.;
Process.exe;C:\Documents and Settings\James Murray\Desktop\SmitfraudFix;Tool.Prockill;Incurabl e.Moved.;
restart.exe;C:\Documents and Settings\James Murray\Desktop\SmitfraudFix;Tool.ShutDown.11;Incur able.Moved.;
Process.exe;C:\Documents and Settings\James Murray\Local Settings\Temp\SmitfraudFix\SmitfraudFix;Tool.Prock ill;Incurable.Moved.;
restart.exe;C:\Documents and Settings\James Murray\Local Settings\Temp\SmitfraudFix\SmitfraudFix;Tool.ShutD own.11;Incurable.Moved.;
SystemDoctor2006Install.exe;C:\Documents and Settings\James Murray\My Documents\OLD Documents\Indiana Wesleyan\New Folder (2);Adware.Winfixer;Incurable.Moved.;
aolsetup.exe;C:\Program Files\AIM6\services\softwareUpdate\ver2_13_13_7;Pr obably BACKDOOR.Trojan;Incurable.Moved.;
Process.exe;C:\RECYCLER\S-1-5-21-1214440339-790525478-839522115-1004\Dc52\SmitfraudFix;Tool.Prockill;Incurable.Mov ed.;
restart.exe;C:\RECYCLER\S-1-5-21-1214440339-790525478-839522115-1004\Dc52\SmitfraudFix;Tool.ShutDown.11;Incurable. Moved.;
Process.exe;C:\RECYCLER\S-1-5-21-1214440339-790525478-839522115-1004\Dc54\SmitfraudFix;Tool.Prockill;Incurable.Mov ed.;
restart.exe;C:\RECYCLER\S-1-5-21-1214440339-790525478-839522115-1004\Dc54\SmitfraudFix;Tool.ShutDown.11;Incurable. Moved.;
A0815797.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP464;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0815846.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP464;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0816822.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP464;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0839888.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP465;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0839937.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP465;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0841361.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP465;Probably BACKDOOR.Trojan;Incurable.Moved.;
A0861818.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP465;Tool.ShutDown.11;Incurable.Mov ed.;
A0861820.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP465;Tool.Prockill;Incurable.Moved. ;
A0861955.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP465;Tool.Prockill;Incurable.Moved. ;
A0863024.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP466;Tool.Prockill;Incurable.Moved. ;
A0863025.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP466;Tool.Prockill;Incurable.Moved. ;
A0863074.exe;C:\System Volume Information\_restore{ED1CAD72-0672-49EE-96E1-FE72CE64C989}\RP466;Tool.ShutDown.11;Incurable.Mov ed.;
Process.exe;C:\WINDOWS\system32;Tool.Prockill;Incu rable.Moved.;

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:35:42 PM, on 9/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Cookie Washer\aolwasher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 12.180.115.16:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\DEFEND~3\DEFEND~2\PopUp.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: OsbornTech Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PDUiP6700DMon] C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /waitstart
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Cookie Washer\washidx.exe "James Murray"
O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: desktop(2)(2).ini
O4 - Startup: desktop(2).ini
O4 - Global Startup: desktop(2)(2).ini
O4 - Global Startup: desktop(2).ini
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1150853092171
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/down.../OTOYAX29b.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: kavsvc - Defender Pro LLC - C:\Program Files\Defender Pro\Defender Pro Anti-Virus\kavsvc.exe

--
End of file - 7864 bytes

Thanks!
Nick

**Neal** · 12-09-2007

You have a few items I have never seen before, these:

O4 - Startup: desktop(2)(2).ini
O4 - Startup: desktop(2).ini
O4 - Global Startup: desktop(2)(2).ini
O4 - Global Startup: desktop(2).ini

After research it appears they should go but let's do it cautiously by doing this:

Click start>run>type in msconfig>hit enter>click startup tab and see if those "desktop" items are checked, if so uncheck them by clicking the "check". Reboot, if things get squirelly recheck them and reboot, otherwise post a new hijackthis log please.

Also...

Update Java: Security Issue

* Go to Start > Control Panel double-click on the Software icon > add/remove programs.
* Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )

It should have next icon next to it:

Select it and click Remove.
* The current version can be downloaded from Sun here: http://java.sun.com/javase/downloads/index.jsp Scroll down the page to 'Java Runtime Environment (JRE) 6u2 and press the 'Download' button. On the new web page, click the 'Accept License Agreement' button. Then select 'Windows Offline Installation, Multi-language' in the Windows Platform area just below the Accept button.

How is your PC behaving now?

**NickM** · 14-09-2007

Everything seems fine except I still cant use Internet Explorer, It wont connect to any websites. It seems like something is blocking it from connecting to the internet. I also cannot install Zone Alarm firewall, when it downloads to my desktop and I click to download and install, it says that it cannot find the msi package or patch.

Here is a recent HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:07 PM, on 9/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Cookie Washer\aolwasher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 12.180.115.16:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\DEFEND~3\DEFEND~2\PopUp.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: OsbornTech Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PDUiP6700DMon] C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /waitstart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Cookie Washer\washidx.exe "James Murray"
O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1150853092171
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/down.../OTOYAX29b.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: kavsvc - Defender Pro LLC - C:\Program Files\Defender Pro\Defender Pro Anti-Virus\kavsvc.exe

--
End of file - 7790 bytes

**Neal** · 14-09-2007

That IE problem may need to be addressed by the folks on the other side of this forum as it may not a malware problem but we will keep digging a little bit.

Read this:

http://www.microsoft.com/windows/pro.../ie/iefaq.mspx

http://techrepublic.com.com/5208-623...223619&start=0

What type of connection are you using with your laptop?
In IE7, Click Tools>Internet Options>Connections Tab.
In the "Dialup and Virtual Private Networks" dialog box, select your connection by left clicking on it once to highlite, then click "Settings".
Select the "Automatically detect settings" check box and click OK.
If there is more then one entry in the Dialup and Virtual Private Networks dialog box, repeat for each.
Next, click the "Lan Settings" button and select "Automatically detect settings" there as well.
Close IE7, then relaunch.

AVG Anti-Spyware (formerly ewido)

Launch AVG Anti-Spyware and in the main window click "Realtime protection" (in green indicating "Active") to change to inactive.

Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.

fix those items again in hijackthis they are still there!

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Reboot to normal mode

Since Dr. Web found backdoor trojans on your machine, let's run a tool specifically designed for that type of infection, may still be some hanging around some where.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

In Safe Mode, right click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log

**NickM** · 24-09-2007

SDFix: Version 1.107

Run by James Murray on Sun 09/23/2007 at 09:09 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\DOCUME~1\JAMESM~1\Desktop\SDFix

Safe Mode:
Checking Services:

Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...

Normal Mode:
Checking Files:

No Trojan Files Found

Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.

Final Check:

Remaining Services:
------------------

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\standard profile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\syste m32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"="C:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe:*

isabled:HP Software Update Client"
"C:\\Program Files\\Defender Pro\\Defender Pro Anti-Virus\\kav.exe"="C:\\Program Files\\Defender Pro\\Defender Pro Anti-Virus\\kav.exe:*:Enabled

efender Pro Anti-Virus"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Common Files\\AOL\\acs\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\acs\\AOLDial.exe:*:Enabled:AOL Connectivity Service Dialer"
"C:\\Program Files\\Common Files\\AOL\\acs\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\acs\\AOLacsd.exe:*:Enabled:AOL Connectivity Service"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"="C:\\Prog ram Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe:*:Enabled: AOL TopSpeed"
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL System Information"
"C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax "
"C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\updatemgr.exe:LocalSubNet:Enabled:Tur boTax Update Manager"
"C:\\Program Files\\Common Files\\AOL\\1171339975\\ee\\aolsoftware.exe"="C:\\ Program Files\\Common Files\\AOL\\1171339975\\ee\\aolsoftware.exe:*:Enab led:AOL Shared Components"
"C:\\Program Files\\AOL 9.0a\\waol.exe"="C:\\Program Files\\AOL 9.0a\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avgine t.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgam svr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.ex e"
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc. exe"
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"="C:\\Program Files\\Windows Media Player\\wmplayer.exe:*:Enabled:Windows Media Player"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\servic es\sharedaccess\parameters\firewallpolicy\domainpr ofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\syste m32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files:
---------------

Files with Hidden Attributes:

Tue 23 Jan 2007 46,640 A..H. --- "C:\Program Files\AOL 9.0\AOLphx.exe"
Tue 23 Jan 2007 54,832 A..H. --- "C:\Program Files\AOL 9.0\AOLphxex.exe"
Tue 23 Jan 2007 33,328 A..H. --- "C:\Program Files\AOL 9.0\rbm.exe"
Wed 18 Apr 2007 46,640 A..H. --- "C:\Program Files\AOL 9.0a\AOLphx.exe"
Wed 18 Apr 2007 54,832 A..H. --- "C:\Program Files\AOL 9.0a\AOLphxex.exe"
Wed 18 Apr 2007 33,328 A..H. --- "C:\Program Files\AOL 9.0a\rbm.exe"
Sun 2 Jul 2006 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM1\DRMv1.bak"
Fri 6 Jul 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM1\Cache\Indiv02.tmp"
Tue 7 Feb 2006 299,008 A..H. --- "C:\Program Files\Canon\Memory Card Utility\iP6700D\Maint.exe"
Fri 10 Feb 2006 61,440 A..H. --- "C:\Program Files\Canon\Memory Card Utility\iP6700D\uinstrsc.dll"
Tue 29 May 2007 96,072 ...H. --- "C:\Program Files\Common Files\AOL\TopSpeed\3.0\WBUnins.exe"

Finished!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:46 PM, on 9/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Cookie Washer\aolwasher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 12.180.115.16:80
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\DEFEND~3\DEFEND~2\PopUp.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file)
O2 - BHO: OsbornTech Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PDUiP6700DMon] C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1171339975\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /waitstart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Cookie Washer\washidx.exe "James Murray"
O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1150853092171
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/down.../OTOYAX29b.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: kavsvc - Defender Pro LLC - C:\Program Files\Defender Pro\Defender Pro Anti-Virus\kavsvc.exe

--
End of file - 7607 bytes

It seems the
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

is always on the HJT report even after I fix/remove them. Dont know what they are. Im still working on the IE problem.

Thanks for the help.
Nick

**Neal** · 27-09-2007

How is it going? Still need help?

Plz, Need help on Dad's PC

Plz, Need help on Dad's PC

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