i heard you guys can help
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i heard you guys can help
Hey my cousin told me about you guys, that you can help me fix my spyware problems. He taught me about hijak this and said to e-mail you a log. I really appreaciate any help.
Logfile of HijackThis v1.99.1
Scan saved at 10:24:42 PM, on 8/9/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\QnJ1Y2U\command.exe
C:\WINNT\system32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\mgabg.exe
C:\Program Files\Network Monitor\netmon.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\system32\PDesk\PDesk.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07. exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\CROSOF~1\wuauboot.exe
C:\Program Files\WinPop\winpop.exe
C:\PROGRA~1\COMMON~1\zmki\zmkim.exe
C:\Program Files\eFax Messenger 3.5\J2GDllCmd.exe
C:\Program Files\eFax Messenger 3.5\J2GTray.exe
C:\Program Files\Kazaa Lite\kazaa.kpp
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ISM\ISMModule2.exe
C:\PROGRA~1\COMMON~1\zmki\zmkia.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {458AFEE3-170C-5DD4-2902-34B6034FF1CB} - C:\WINNT\system32\zohqsou.dll
O2 - BHO: BndDrive BHO Class - {9815DA81-2E0C-478c-90E4-06E474E704D0} - C:\Program Files\ISM\BndDrive.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O3 - Toolbar: (no name) - {CC90CDA0-74A0-45b4-80EF-D89CA8C249B8} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb07. exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Register MediaRing Talk] C:\Program Files\MediaRing Talk\register.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [runner1] C:\WINNT\retadpu72.exe 61A847B5BBF72815308B2B27128065E9C084320161C4661227 A755E9C2933154389A
O4 - HKLM\..\Run: [ntdll.dll] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Uutp] "C:\WINNT\system32\CROSOF~1\wuauboot.exe" -vt yazb
O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
O4 - HKCU\..\Run: [WinTouch] C:\Documents and Settings\Bruce1\Application Data\WinTouch\WinTouch.exe
O4 - HKCU\..\Run: [zmki] C:\PROGRA~1\COMMON~1\zmki\zmkim.exe
O4 - HKCU\..\Run: [ISMModule2] "C:\Program Files\ISM\ISMModule2.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - Startup: DLHelperEXE.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: eFax DllCmd 3.5.lnk = C:\Program Files\eFax Messenger 3.5\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 3.5.lnk = C:\Program Files\eFax Messenger 3.5\J2GTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/1886d569c6e41cc...p/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/DLhel...7/dlhelper.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/22...CX/FlashAX.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\QnJ1Y2U\command.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINNT\system32\mgabg.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
-
Welcome,
Go here to learn how to show hidden files/folders:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5
Re-hide after we are done
Scan these files please one at a time:
C:\Program Files\WinPop\winpop.exe
C:\WINNT\QnJ1Y2U\command.exe
Here:
Go to next site:
http://www.virustotal.com/en/indexf.html
On top you'll find 'Browse'
Click the browse button and browse to next file:
C:\Program Files\WinPop\winpop.exe
Click open.
Then click the 'Send' button next to it.
This will scan the file. Please be patient.
Once scanned, copy and paste the results as well in your next reply.
If that one is to busy here is another option:
http://virusscan.jotti.org
And
http://www.kaspersky.com/scanforvirus.html
Download SDFix and save it to your Desktop.
Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
- In Safe Mode, right click the SDFix.zip folder and choose Extract All,
- Open the extracted folder and double click RunThis.bat to start the script.
- Type Y to begin the script.
- It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- Your system will take longer that normal to restart as the fixtool will be running and removing files.
- When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
- Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
Also...
Please delete the version of HiJackThis.exe you have installed, then download the new version from here:
HIJACKTHIS
New hijackthis log please plus SDFix log and scan results of those files. Thanks.
