When I try to open one specific program, the message: shell.dll missing appear every time. I than copy shell.dll from the folder system to the folder system32 and the problem is temporary resolved. When I shut down and restart again... same problem
I already have the Spybot and the Ad-aware. Also I run CWShredder.
None resolved...
Finally I run HijackThis - I send you the log file.
Can you please help me?
Thanks.
Regards
Logfile of HijackThis v1.98.2
Scan saved at 2:38:42, on 09-10-2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Programas\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\javapd32.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Programas\Apoint2K\Apoint.exe
C:\PROGRA~1\LAUNCH~1\QtaET2S.EXE
C:\Programas\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\ieqt32.exe
C:\Programas\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\Programas\Apoint2K\Apntex.exe
C:\Programas\WinZip\WZQKPICK.EXE
C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programas\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Documents and Settings\Cliente\Os meus documentos\Os meus ficheiros recebidos\HijackThis.exe
C:\Programas\Messenger\msmsgs.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\vwhkf.dll/sp.html#22776
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jkjaw.dll/sp.html#22776
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://jkjaw.dll/index.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://jkjaw.dll/index.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\jkjaw.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\vwhkf.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jkjaw.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://jkjaw.dll/index.html#22776
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\vwhkf.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\vwhkf.dll/sp.html#22776
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer disponibilizado por - Clix
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {ABEE3A3C-3CE2-A44C-7A71-FE55BCC44985} - C:\WINDOWS\ntoi.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [Apoint] C:\Programas\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtaET2S.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programas\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ieqt32.exe] C:\WINDOWS\system32\ieqt32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Programas\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ccApp] C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Programas\Ficheiros comuns\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Ad-aware] "C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-aware.exe" +c
O4 - HKLM\..\RunOnce: [winyt.exe] C:\WINDOWS\system32\winyt.exe
O4 - HKLM\..\RunOnce: [atlvg.exe] C:\WINDOWS\atlvg.exe
O4 - HKLM\..\RunOnce: [atlfg.exe] C:\WINDOWS\system32\atlfg.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Programas\Spyware Doctor\spydoctor.exe" /Q
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programas\WinZip\WZQKPICK.EXE
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Programas\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.clix.pt
