My PC has been a real dog...
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My PC has been a real dog...
Hello, I am a new user who has heard very good things about the expertise of your board. I hope you are able to help me. I have an emachines T6216 less than a year old and am running XP. This PC has NEVER run correctly; it has always run very very slow, almost as slow as dial up connection even though I am on cable modem. It also starts up very very slowly. I have run Adaware and Norton numerous times, to no avail. I delete temp files regularly. I have done speed tests numerous times, and the connection speed has always tested well. I believe this problem has something to do with the PC itself. Below I have included "HijackThis" results and the results of a scan by AVG.
Can any kind soul out there please help me!? Thanks so much for your time.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8
35 AM, on 6/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis_v2[1].zip\HiJackThis_v2.exe
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.exe -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1179583017718
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1144431274234
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 6872 bytes
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 9:55:28 AM 6/23/2007
+ Scan result:
C:\Program Files\TrueAssistant -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\Messages -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\TrueAssistant.exe -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\TrueInstall.exe -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\arrow.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\checkup.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\chkbox0.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\chkbox1.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\info.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\performcheckup.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\progress.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\repair.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\spacer.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\trueassistant.dat -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\warning.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch\TrueSwitch.log -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch\jobs.xml -> Adware.RogueSuspect : Ignored.
HKLM\SOFTWARE\Esaya\TrueAssistant -> Adware.RogueSuspect : Ignored.
HKU\S-1-5-21-1608075692-2771166659-2908193733-1003\Software\Esaya\TrueAssistant -> Adware.RogueSuspect : Ignored.
HKU\S-1-5-21-1608075692-2771166659-2908193733-1003\Software\Esaya\TrueAssistant\Info -> Adware.RogueSuspect : Ignored.
:mozilla.35:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.2o7 : Ignored.
:mozilla.37:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.2o7 : Ignored.
:mozilla.22:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.23:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.24:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.25:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.26:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt -> TrackingCookie.Advertising : Ignored.
:mozilla.21:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Atdmt : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt -> TrackingCookie.Atdmt : Ignored.
:mozilla.56:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Bluestreak : Ignored.
:mozilla.20:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Doubleclick : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt -> TrackingCookie.Doubleclick : Ignored.
:mozilla.48:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Mediaplex : Ignored.
:mozilla.49:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Mediaplex : Ignored.
:mozilla.27:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.28:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.29:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.30:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.31:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.38:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.39:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.40:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.41:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.42:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.43:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.44:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.52:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Tribalfusion : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@statse.webtrendslive[2].txt -> TrackingCookie.Webtrendslive : Ignored.
:mozilla.16:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.17:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.18:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.19:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.61:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Zedo : Ignored.
:mozilla.62:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Zedo : Ignored.
:mozilla.63:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Zedo : Ignored.
::Report end
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Hello, sorry for the delay, if you are still in need of assistance please post a fresh hijackthis log.
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Hello, I am a new user who has heard very good things about the expertise of your board. I hope you are able to help me. I have an emachines T6216 less than a year old and am running XP. This PC has NEVER run correctly; it has always run very very slow, almost as slow as dial up connection even though I am on cable modem. It also starts up very very slowly. I have run Adaware and Norton numerous times, to no avail. I delete temp files regularly. I have done speed tests numerous times, and the connection speed has always tested well. I believe this problem has something to do with the PC itself. Below I have included "HijackThis" results and the results of a scan by AVG.
Can any kind soul out there please help me!? Thanks so much for your time.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 835 AM, on 6/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis_v2[1].zip\HiJackThis_v2.exe
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.exe -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1179583017718
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1144431274234
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 6872 bytes
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 9:55:28 AM 6/23/2007
+ Scan result:
C:\Program Files\TrueAssistant -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\Messages -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\TrueAssistant.exe -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\TrueInstall.exe -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\arrow.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\checkup.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\chkbox0.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\chkbox1.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\info.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\performcheckup.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\progress.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\repair.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\spacer.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\trueassistant.dat -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueAssistant\warning.gif -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch\TrueSwitch.log -> Adware.RogueSuspect : Ignored.
C:\Program Files\TrueSwitch\jobs.xml -> Adware.RogueSuspect : Ignored.
HKLM\SOFTWARE\Esaya\TrueAssistant -> Adware.RogueSuspect : Ignored.
HKU\S-1-5-21-1608075692-2771166659-2908193733-1003\Software\Esaya\TrueAssistant -> Adware.RogueSuspect : Ignored.
HKU\S-1-5-21-1608075692-2771166659-2908193733-1003\Software\Esaya\TrueAssistant\Info -> Adware.RogueSuspect : Ignored.
:mozilla.35:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.2o7 : Ignored.
:mozilla.37:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.2o7 : Ignored.
:mozilla.22:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.23:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.24:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.25:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
:mozilla.26:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Advertising : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt -> TrackingCookie.Advertising : Ignored.
:mozilla.21:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Atdmt : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt -> TrackingCookie.Atdmt : Ignored.
:mozilla.56:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Bluestreak : Ignored.
:mozilla.20:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Doubleclick : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt -> TrackingCookie.Doubleclick : Ignored.
:mozilla.48:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Mediaplex : Ignored.
:mozilla.49:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Mediaplex : Ignored.
:mozilla.27:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.28:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.29:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.30:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.31:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Pointroll : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Ignored.
:mozilla.38:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.39:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.40:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.41:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.42:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.43:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.44:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Questionmarket : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt -> TrackingCookie.Questionmarket : Ignored.
:mozilla.52:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Tribalfusion : Ignored.
C:\Documents and Settings\Owner\Cookies\owner@statse.webtrendslive[2].txt -> TrackingCookie.Webtrendslive : Ignored.
:mozilla.16:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.17:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.18:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.19:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Yieldmanager : Ignored.
:mozilla.61:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Zedo : Ignored.
:mozilla.62:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Zedo : Ignored.
:mozilla.63:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\50yuj4y4.default\coo kies.txt -> TrackingCookie.Zedo : Ignored.
::Report end
Reply With Quote
-
Unfortunately nothing was removed from your PC when you ran AVG. All items must be put in quarantine.
New set of instructions for AVG:
You may want to printout the following instructions:
Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
- Install AVG Anti-Spyware by double clicking the installer.
- Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
- On the main screen under Your Computer's security.
- Click on Change state next to Resident shield. It should now change to inactive.
- Click on Change state next to Automatic updates. It should now change to inactive.
- Next to the words Last Update, click on Update now. (You will need an active internet connection to perform this)
- Wait until you see the Update successful message.
- Click on Scanner on the toolbar at top of this screen.
- Click on the Settings tab.
- Under How to act?
- Click on Recommended Action and choose Quarantine from the popup menu.
- Under How to scan?
- All checkboxes should be ticked.
- Under Possibly unwanted software:
- All checkboxes should be ticked.
- Under Reports:
- Select Automatically generate report after every scan and uncheck Only if threats were found.
- Under What to scan?
- Close AVG Anti-Spyware without running yet.
Now disable (turn off AVG Anti-Spyware) - Right-click the AVG Anti-Spyware Tray Icon (Bottom right corner of computer screen near clock) and uncheck Start with Windows.
- Right-click the AVG Anti-Spyware Tray Icon again and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update AVG Anti-Spyware.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________
Reboot your computer in Safe Mode.If you can't go to safe mode or run from safe mode, use NORMAL MODE. - If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
______________________________
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Note: If AVG Anti-Spyware screen does not fit your monitor screen Hold down the Alt button on keyboard then tap spacebar, menu should pop up then choose maximize. AVG Anti-Spyware screen should now fit to the screen a lot better.- Click on the Scan tab.
- Click on Complete System Scan to start the scan process.
- Let the program scan the machine.
- When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you hit the "Apply all Actions" button. - Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button.(3)
- When done, click the Save Scan Report button. (4)
- Click the Save Report as button.
- Save the report to your Desktop. I will need you to post this in your next reply.
- Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
