Windows Media Player crashes Firefox, IE 7

**tsugazi** · 01-06-2007

Hi all, I've been plagued by WMP 11 (and 9 & 10) crashing anytime I try to view WMP-based video in Firefox and IE 7. I've looked at the Firefox Forum on missing plugins for WMP and recently installed the newest plugin for Firefox that was supposed to fix WMP problems, but to no avail. Can anyone look over this HiJackThis log file and maybe give some insights into what's causing this problem? I really appreciate your help. Thanks, Doug

PS. I've been experiencing this problem for about 2 months, and have kept my Firefox updated the entire time. Also, I do not have any codec packs installed on my computer.

Logfile of HijackThis v1.99.1
Scan saved at 10:46:55, on 6/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Douglas A Robinson\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ibm.com/pc/support/site.wss/MIGR-44175.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6E48A5AF-4EE0-42E4-AC31-6BA0D9572285} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {63AB4C54-3310-44c9-85D8-AA92C2263D58} - (no file)
O4 - HKLM\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [UIWatcher] C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsudpate.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1143523264423
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} (ActiveFormX Control) - https://campus.verify.binghamton.edu...CAT/CNICAT.cab
O16 - DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} (Java Plug-in 1.4.2_06) -
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-307.ibm.com/pc/support/a...AcpControl.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE

**Neal** · 02-06-2007

Welcome,

That problem may not be malware problem but something else, let's do a little cleaning first.

Please download ATF Cleaner by Atribune to desktop.
http://www.atribune.org/public-beta/ATF-Cleaner.exe

Double-click ATF-Cleaner.exe to run the program.

If you would like to keep your cookies don't check that item

* Under Main "Select Files to Delete" choose: Select All.
* Click the Empty Selected button.
* If you use Firefox browser click Firefox at the top and choose: Select All
* Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
* If you use Opera browser click Opera at the top and choose: Select All
* Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Run hijackthis and click on scan only button and put checks next to these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: (no name) - {6E48A5AF-4EE0-42E4-AC31-6BA0D9572285} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

O3 - Toolbar: (no name) - {63AB4C54-3310-44c9-85D8-AA92C2263D58} - (no file)

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} -
O16 - DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} (Java Plug-in 1.4.2_06) -

With nothing open but hijackthis click on "fix checked"

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

* Doubleclick the drweb-cureit.exe file and Allow to run the express scan
* This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
* Once the short scan has finished, mark the drives that you want to scan.
* Select all drives. A red dot shows which drives have been chosen.
* Click the green arrow at the right, and the scan will start.
* Click 'Yes to all' if it asks if you want to cure/move the file.
* When the scan has finished, look if you can click next icon next to the files found:

* If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
* After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
* Save the report to your desktop. The report will be called DrWeb.csv
* Close Dr.Web Cureit.
* Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, post the contents of the log from Dr.Web you saved previously in your next reply. You can use Notepad to open the DrWeb.cvs report.

New HJT log also please.

**tsugazi** · 03-06-2007

Hi Neal, this is what I came up with after following your advice. First is the HijackThis log file after removing the entries you suggested, then the log file from Dr. Web. Thanks again for your help. I don't understand what I'm doing at this point, so any additional insight you can add to your message would be helpful.

Logfile of HijackThis v1.99.1
Scan saved at 00:39:08, on 6/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Douglas A Robinson\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ibm.com/pc/support/site.wss/MIGR-44175.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (file missing)
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [UIWatcher] C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsudpate.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1143523264423
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} (ActiveFormX Control) - https://campus.verify.binghamton.edu...CAT/CNICAT.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-307.ibm.com/pc/support/a...AcpControl.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE

Dr. Web log file:
plsremote.exe;c:\windows\system32;Program.RemoteAd min;Incurable.Moved.;

**Neal** · 03-06-2007

Somewhere on your desktop where no icon is, right click then select new then select folder, name folder HJT, then move hiackthis into the new folder. It has to be in a folder so incase a mistake is made backups will be available.

Then...

Please go to hijackthis.exe and right click on it and then click on rename and rename it to foolyou.exe, press enter
and post a new log from the newly renamed hijackthis.exe. Sometimes malware hides from hijackthis.exe.

1. Download this file - COMBOFIX
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Post a new hijackthis log also please.RENAMED TO FOOLYOU.exe

Thanks.

**tsugazi** · 03-06-2007

Hi Neal, here's the output from combofix, followed by the newly-renamed HijackThis output.

"Douglas A Robinson" - 2007-06-03 10:06:15 Service Pack 2
ComboFix 07-05.27.BV - Running from: "C:\Documents and Settings\Douglas A Robinson\Desktop\Firefox Downloads\"

((((((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

-------\LEGACY_WINDOWS_LOG

((((((((((((((((((((((((((((((( Files Created from 2007-05-03 to 2007-06-03 ))))))))))))))))))))))))))))))))))

2007-06-03 00:24 <DIR> d-------- C:\Documents and Settings\Douglas A Robinson\DoctorWeb
2007-06-03 00:24 <DIR> d-------- C:\DOCUME~1\DOUGLA~1\DoctorWeb
2007-05-09 00:35 <DIR> d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2007-05-08 22:53 <DIR> d-------- C:\Program Files\RegCure
2007-05-08 21:53 81,768 --a------ C:\WINDOWS\system32\xinput1_3.dll
2007-05-08 21:52 62,744 --a------ C:\WINDOWS\system32\xinput1_2.dll
2007-05-08 21:52 443,752 --a------ C:\WINDOWS\system32\d3dx10_33.dll
2007-05-08 21:52 3,495,784 --a------ C:\WINDOWS\system32\d3dx9_33.dll
2007-05-08 21:52 3,426,072 --a------ C:\WINDOWS\system32\d3dx9_32.dll
2007-05-08 21:52 261,480 --a------ C:\WINDOWS\system32\xactengine2_7.dll
2007-05-08 21:52 255,848 --a------ C:\WINDOWS\system32\xactengine2_6.dll
2007-05-08 21:52 251,672 --a------ C:\WINDOWS\system32\xactengine2_5.dll
2007-05-08 21:52 237,848 --a------ C:\WINDOWS\system32\xactengine2_4.dll
2007-05-08 21:52 236,824 --a------ C:\WINDOWS\system32\xactengine2_3.dll
2007-05-08 21:52 2,414,360 --a------ C:\WINDOWS\system32\d3dx9_31.dll
2007-05-08 21:52 2,297,552 --a------ C:\WINDOWS\system32\d3dx9_26.dll
2007-05-08 21:52 15,128 --a------ C:\WINDOWS\system32\x3daudio1_1.dll
2007-05-08 21:52 1,123,696 --a------ C:\WINDOWS\system32\D3DCompiler_33.dll
2007-05-08 21:45 <DIR> d--h----- C:\WINDOWS\msdownld.tmp
2007-05-08 20:16 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-05-04 15:33 <DIR> d-------- C:\Program Files\PeerGuardian2

(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) )))

2007-06-01 15:41:32 -------- d-----w C:\Program Files\SPSS
2007-06-01 14:31:06 -------- d-----w C:\Program Files\Directory Printer
2007-06-01 14:30:33 -------- d--h--w C:\Program Files\InstallShield Installation Information
2007-06-01 14:26:47 -------- d-----w C:\Program Files\Common Files\Concord
2007-06-01 14:18:47 -------- d-----w C:\Program Files\MAPILab Ltd
2007-06-01 12:48:01 -------- d-----w C:\Program Files\Ahead
2007-05-31 04:08:11 -------- d-----w C:\Program Files\Garmin
2007-05-31 04:06:47 -------- d-----w C:\Program Files\ashampoo
2007-05-31 02:02:03 -------- d-----w C:\Program Files\SPSS 13
2007-05-31 01:47:06 73 ----a-w C:\WINDOWS\system32\ssprs.dll
2007-05-31 01:47:05 473 ----a-w C:\WINDOWS\system32\lsprst7.dll
2007-05-28 03:03:33 -------- d-----w C:\Program Files\eMule
2007-05-22 09:29:04 -------- d-----w C:\DOCUME~1\DOUGLA~1\APPLIC~1\uTorrent
2007-05-13 21:37:49 -------- d-----w C:\DOCUME~1\DOUGLA~1\APPLIC~1\GdsAttachmentIndexes
2007-05-09 00:22:59 -------- d-----w C:\Program Files\EndNote X
2007-05-09 00:22:43 -------- d-----w C:\Program Files\Common Files\Risxtd
2007-05-06 20:40:15 -------- d-----w C:\DOCUME~1\DOUGLA~1\APPLIC~1\EndNote
2007-04-28 13:27:27 -------- d-----w C:\DOCUME~1\DOUGLA~1\APPLIC~1\Vso
2007-04-28 04:37:28 -------- d-----w C:\DOCUME~1\DOUGLA~1\APPLIC~1\DVD Flick
2007-04-25 18:50:55 -------- d-----w C:\DOCUME~1\DOUGLA~1\APPLIC~1\Ahead
2007-04-24 10:58:18 -------- d-----w C:\Program Files\Windows Media Connect 2
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-09 02:42:38 -------- d-----w C:\Program Files\Microsoft Works
2007-04-07 03:17:27 -------- d-----w C:\Program Files\Common Files\L&H
2007-04-07 03:12:50 -------- d-----w C:\Program Files\Microsoft.NET
2007-03-17 13:43:01 292,864 ----a-w C:\WINDOWS\system32\winsrv.dll
2007-03-11 01:27:48 15,317 ----a-w C:\WINDOWS\mozver.dat
2007-03-08 15:36:28 577,536 ----a-w C:\WINDOWS\system32\user32.dll
2007-03-08 15:36:28 40,960 ----a-w C:\WINDOWS\system32\mf3216.dll
2007-03-08 15:36:28 281,600 ----a-w C:\WINDOWS\system32\gdi32.dll
2007-03-08 13:47:48 1,843,584 ----a-w C:\WINDOWS\system32\win32k.sys
2006-10-28 16:39:25 68 --sha-w C:\WINDOWS\system32\windzfa0.sys
2006-01-17 03:54:23 56 --sh--r C:\WINDOWS\system32\6EF325F62A.sys
2006-01-17 03:54:23 3,766 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2004-08-04 07

55 11,776 --sh--w C:\WINDOWS\system32\regsvr32.exe
2004-08-04 07

46 50,688 --sh--w C:\WINDOWS\twain_32.dll
2004-08-04 07

44 83,456 --sh--w C:\WINDOWS\system32\olepro32.dll
2004-08-04 07

44 553,472 --sh--w C:\WINDOWS\system32\oleaut32.dll
2004-08-04 07

43 54,784 --sh--w C:\WINDOWS\system32\msvcirt.dll
2004-08-04 07

43 413,696 --sh--w C:\WINDOWS\system32\msvcp60.dll
2004-08-04 07

42 1,028,096 --sh--w C:\WINDOWS\system32\mfc42.dll
2002-09-27 00:03:16 5,598 --sha-w C:\WINDOWS\utapi32.dll
2002-09-27 00:03:16 1,236 --sha-w C:\WINDOWS\rreg32.dll
2002-08-29 12:00:00 94,784 --sh--w C:\WINDOWS\twain.dll

(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}=C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 21:38]
{53707962-6F74-2D53-2644-206D7942484F}=C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2005-05-31 01:04]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}=C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll []
{7c1ce531-09e9-4fc5-9803-1c2956615786}=C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll [2007-03-12 12:37]
{AE7CD045-E861-484f-8273-0445EE161910}=C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll [2005-09-24 01:41]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"TPKMAPMN"="C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe" [2006-01-12 22:40]
"TPHOTKEY"="C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPH KMGR.exe" [2003-01-24 20:37]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2003-06-24 15:34]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2003-06-24 15:33]
"S3TRAY2"="S3Tray2.exe" [2001-10-12 01:32 C:\WINDOWS\system32\S3Tray2.exe]
"QCWLICON"="C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2003-03-27 05:06]
"EZEJMNAP"="C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp .Exe" [2002-11-01 05:00]
"EM_EXEC"="C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM _EXEC.EXE" [2001-12-20 10:42]
"AGRSMMSG"="AGRSMMSG.exe" []
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-29 17:00]
"DiskeeperSystray"="C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe" [2006-10-04 13:38]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43]
"UltraMon"="C:\Program Files\UltraMon\UltraMon.exe" [2006-10-12 22:27]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-05-13 12:40]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2005-05-31 01:04]
"UIWatcher"="C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe" [2007-01-13 08:05]

[HKEY_CURRENT_USER\software\microsoft\windows\curre ntversion\policies\explorer]
"NoLowDiskSpaceChecks"=1 (0x1)
"NoRecentDocsMenu"=01000000
"NoRecentDocsHistory"=00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\ShellServiceObjectDelayLoad]
"{F5DF91F9-15E9-416B-A7C3-7519B11ECBFC}"="C:\Program Files\Common Files\stardock\MCPCore.dll" [2003-10-20 13:30]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~ 1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Acrobat Speed Launcher.lnk
backup=C:\WINDOWS\pss\Adobe Acrobat Speed Launcher.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Gateway D5 Streaming Media Server.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Lotus Organizer EasyClip.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Lotus QuickStart.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Lotus SmartCenter.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Lotus SuiteStart.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office OneNote 2003 Quick Launch.lnk]
backup=C:\WINDOWS\pss\Microsoft Office OneNote 2003 Quick Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Timex Data Link USB Launcher.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Douglas A Robinson^Start Menu^Programs^Startup^Microsoft Office OneNote 2003 Quick Launch.lnk]
backup=C:\WINDOWS\pss\Microsoft Office OneNote 2003 Quick Launch.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 7.0]
"C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acronis Scheduler2 Service]
"C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acronis True Image Monitor]
"C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aqua Dock]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Center Agent]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
%systemroot%\system32\dumprep 0 -k

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NWEReboot]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDF Converter Registry Controller]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Safely Remove]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Samsung PanelMgr]
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpyBlasterDemo]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
"C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\tgcmd]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UC_SMB]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UIWatcher]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe AcPro7_0_5

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
C:\Program Files\Windows Media Player\WMPNSCFG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"GhostStartService"=2 (0x2)
"SymWSC"=2 (0x2)
"SAVScan"=2 (0x2)
"navapsvc"=2 (0x2)
"ccSetMgr"=2 (0x2)
"ccPwdSvc"=3 (0x3)
"ccEvtMgr"=2 (0x2)
"Symantec Core LC"=2 (0x2)
"Speed Disk service"=2 (0x2)
"SBService"=2 (0x2)
"NProtectService"=2 (0x2)
"Irmon"=2 (0x2)
"iPodService"=3 (0x3)
"AcrSch2Svc"=2 (0x2)
"ImapiService"=3 (0x3)
"GoogleDesktopManager"=3 (0x3)
"Fax"=2 (0x2)

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost *netsvcs*

Contents of the 'Scheduled Tasks' folder
2007-06-02 16:36:03 C:\WINDOWS\tasks\AppleSoftwareUpdate.job
2004-09-22 19:12:40 C:\WINDOWS\tasks\BMMTask.job
2007-06-01 05:59:59 C:\WINDOWS\tasks\DAR Backup schedule.job
2007-06-02 06:23:46 C:\WINDOWS\tasks\DAR Backup.job
2007-06-03 14:17:29 C:\WINDOWS\tasks\RegCure Program Check.job
2007-05-31 11:52:23 C:\WINDOWS\tasks\RegCure.job

************************************************** ******************

catchme 0.3.692 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-06-03 10:17:57
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

************************************************** ******************

Completion time: 2007-06-03 10:22:31 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-06-03 10:21

--- E O F ---

HijackThis output

Logfile of HijackThis v1.99.1
Scan saved at 10:04:07, on 6/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Documents and Settings\Douglas A Robinson\Desktop\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ibm.com/pc/support/site.wss/MIGR-44175.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (file missing)
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [UIWatcher] C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsudpate.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1143523264423
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} (ActiveFormX Control) - https://campus.verify.binghamton.edu...CAT/CNICAT.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-307.ibm.com/pc/support/a...AcpControl.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE

**Neal** · 03-06-2007

I had to uninstall Firefox, new version, it kept causeing errors and shutdowns.

After uninstalling firefox the problems went away. Just a thought.

I went got firefox 1.5.0.11.

No problems with that version as of yet.

http://oldapps.com/firefox.htm

I also have Netscape no problem there and very fast browser

Having all three versions windows media player mat be causein your problems.

If you can try a scan with Adaware SE:

http://www.lavasoftusa.com/products/...e_personal.php

Post the log it is very long but might show something. Don't forget to update it before scanning.

**tsugazi** · 03-06-2007

Hi, here's the AdAware log file; no problems were found in the scan. I'll try uninstalling Firefox now and testing IE 7 to see whether that was the problem.

Ad-Aware SE Build 1.05
Logfile Created on:Sunday, June 03, 2007 13:34:43
Using definitions file:SE1R173 29.05.2007
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» »

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
MRU List(TAC index:0):38 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Ignore spanned files when scanning cab archives
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Block pop-ups aggressively
Set : Automatically select problematic objects in results lists
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Show splash screen
Set : Backup current definitions file before updating
Set : Play sound at scan completion if scan locates critical objects

6-3-2007 13:34:43 - Scan started. (Smart mode)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 800
ThreadCreationTime : 6-3-2007 14:15:54
BasePriority : Normal

#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 872
ThreadCreationTime : 6-3-2007 14:16:11
BasePriority : Normal

#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 900
ThreadCreationTime : 6-3-2007 14:16:17
BasePriority : High

#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 948
ThreadCreationTime : 6-3-2007 14:16:20
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 960
ThreadCreationTime : 6-3-2007 14:16:21
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [ibmpmsvc.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1112
ThreadCreationTime : 6-3-2007 14:16:27
BasePriority : Normal

#:7 [ati2evxx.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1152
ThreadCreationTime : 6-3-2007 14:16:28
BasePriority : Normal
FileVersion : 6.14.10.4114
ProductVersion : 6.14.10.4114.01
ProductName : ATI External Event Utility for WindowsNT and Windows9X
CompanyName : ATI Technologies Inc.
FileDescription : ATI External Event Utility EXE Module
InternalName : ATI2EVXX.EXE
LegalCopyright : Copyright © 1999-2004 ATI Technologies Inc.
OriginalFilename : ATI2EVXX.EXE

#:8 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1188
ThreadCreationTime : 6-3-2007 14:16:30
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1276
ThreadCreationTime : 6-3-2007 14:16:36
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1364
ThreadCreationTime : 6-3-2007 14:16:36
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1496
ThreadCreationTime : 6-3-2007 14:16:37
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:12 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1552
ThreadCreationTime : 6-3-2007 14:16:39
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:13 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1780
ThreadCreationTime : 6-3-2007 14:16:46
BasePriority : Normal
FileVersion : 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)
ProductVersion : 5.1.2600.2696
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:14 [avgamsvr.exe]
FilePath : C:\PROGRA~1\Grisoft\AVG7\
ProcessID : 368
ThreadCreationTime : 6-3-2007 14:16:57
BasePriority : Normal
FileVersion : 7.5.0.453
ProductVersion : 7.5.0.453
ProductName : AVG Anti-Virus system
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Alert Manager
InternalName : avgamsvr
LegalCopyright : Copyright © 2007 GRISOFT, s.r.o.
OriginalFilename : avgamsvr.EXE

#:15 [avgupsvc.exe]
FilePath : C:\PROGRA~1\Grisoft\AVG7\
ProcessID : 420
ThreadCreationTime : 6-3-2007 14:16:58
BasePriority : Normal
FileVersion : 7.5.0.420
ProductVersion : 7.5.0.420
ProductName : AVG 7.5 Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Update Service
InternalName : avgupsvc
LegalCopyright : Copyright © 2006 GRISOFT, s.r.o.
OriginalFilename : avgupdsvc.EXE

#:16 [dkservice.exe]
FilePath : C:\Program Files\Diskeeper Corporation\Diskeeper\
ProcessID : 452
ThreadCreationTime : 6-3-2007 14:16:59
BasePriority : ?
FileVersion : 11.0.686.0
ProductVersion : 11.0.686.0
ProductName : Diskeeper (TM) Disk Defragmenter
CompanyName : Diskeeper Corporation
FileDescription : DKSERVICE.EXE
InternalName : DKSERVICE
LegalCopyright : © 1995-2006 Diskeeper Corporation
OriginalFilename : DKSERVICE

#:17 [foldersizesvc.exe]
FilePath : C:\Program Files\FolderSize\
ProcessID : 480
ThreadCreationTime : 6-3-2007 14:17:01
BasePriority : Normal
FileVersion : 1, 3, 0, 0
ProductVersion : 2, 3, 0, 0
ProductName : Folder Size for Windows
CompanyName : Brio
FileDescription : FolderSize Service
InternalName : FolderSizeService
LegalCopyright : Copyright © 2006
OriginalFilename : FolderSizeSvc.exe

#:18 [ati2evxx.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 528
ThreadCreationTime : 6-3-2007 14:17:03
BasePriority : Normal
FileVersion : 6.14.10.4114
ProductVersion : 6.14.10.4114.01
ProductName : ATI External Event Utility for WindowsNT and Windows9X
CompanyName : ATI Technologies Inc.
FileDescription : ATI External Event Utility EXE Module
InternalName : ATI2EVXX.EXE
LegalCopyright : Copyright © 1999-2004 ATI Technologies Inc.
OriginalFilename : ATI2EVXX.EXE

#:19 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 664
ThreadCreationTime : 6-3-2007 14:17:06
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:20 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 764
ThreadCreationTime : 6-3-2007 14:17:07
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:21 [mdm.exe]
FilePath : C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\
ProcessID : 788
ThreadCreationTime : 6-3-2007 14:17:08
BasePriority : Normal
FileVersion : 7.10.3077
ProductVersion : 7.10.3077
ProductName : Microsoft® Visual Studio .NET
CompanyName : Microsoft Corporation
FileDescription : Machine Debug Manager
InternalName : mdm.exe
LegalCopyright : Copyright© Microsoft Corporation. All rights reserved.
OriginalFilename : mdm.exe

#:22 [qconsvc.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1216
ThreadCreationTime : 6-3-2007 14:17:11
BasePriority : Normal

#:23 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1428
ThreadCreationTime : 6-3-2007 14:17:14
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:24 [wmpnetwk.exe]
FilePath : C:\Program Files\Windows Media Player\
ProcessID : 1856
ThreadCreationTime : 6-3-2007 14:17:26
BasePriority : Normal
FileVersion : 11.0.5721.5145 (WMP_11.061018-2006)
ProductVersion : 11.0.5721.5145
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Media Player Network Sharing Service
InternalName : Windows Media Player Network Sharing Service
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WMPNetwk.exe

#:25 [wmiprvse.exe]
FilePath : C:\WINDOWS\System32\wbem\
ProcessID : 3316
ThreadCreationTime : 6-3-2007 14:17:58
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe

#:26 [tpkmapmn.exe]
FilePath : C:\Program Files\ThinkPad\Utilities\
ProcessID : 3932
ThreadCreationTime : 6-3-2007 14:18:15
BasePriority : Normal

#:27 [tphkmgr.exe]
FilePath : C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\
ProcessID : 4024
ThreadCreationTime : 6-3-2007 14:18:17
BasePriority : Normal

#:28 [syntplpr.exe]
FilePath : C:\Program Files\Synaptics\SynTP\
ProcessID : 4084
ThreadCreationTime : 6-3-2007 14:18:18
BasePriority : Normal
FileVersion : 7.2.3.10 24Jun03
ProductVersion : 7.2.3.10 24Jun03
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : TouchPad Driver Helper Application
InternalName : SynTPLpr
LegalCopyright : Copyright (C) Synaptics, Inc. 1996-2002
OriginalFilename : SynTPLpr.exe

#:29 [syntpenh.exe]
FilePath : C:\Program Files\Synaptics\SynTP\
ProcessID : 600
ThreadCreationTime : 6-3-2007 14:18:20
BasePriority : Normal
FileVersion : 7.2.3.10 24Jun03
ProductVersion : 7.2.3.10 24Jun03
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : Synaptics TouchPad Enhancements
InternalName : Scrolleroo
LegalCopyright : Copyright (C) Synaptics, Inc. 1996-2002
OriginalFilename : SynTPEnh.exe

#:30 [qcwlicon.exe]
FilePath : C:\Program Files\ThinkPad\ConnectUtilities\
ProcessID : 2056
ThreadCreationTime : 6-3-2007 14:18:23
BasePriority : Normal

#:31 [tponscr.exe]
FilePath : C:\Program Files\ThinkPad\PkgMgr\HOTKEY\
ProcessID : 2096
ThreadCreationTime : 6-3-2007 14:18:25
BasePriority : Normal

#:32 [tpscrex.exe]
FilePath : C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\
ProcessID : 2136
ThreadCreationTime : 6-3-2007 14:18:27
BasePriority : Normal
FileVersion : 1.06
ProductVersion : 1.06
ProductName : ThinkPad UltraZoom
CompanyName : IBM Corporation
FileDescription : ThinkPad UltraZoom
InternalName : TPSCREX
LegalCopyright : Copyright (c) 2000, IBM Corporation
OriginalFilename : TpScrEx.exe

#:33 [ezejmnap.exe]
FilePath : C:\PROGRA~1\ThinkPad\UTILIT~1\
ProcessID : 2140
ThreadCreationTime : 6-3-2007 14:18:27
BasePriority : Normal
FileVersion : 1, 0, 0, 0
ProductVersion : 1, 0, 0, 0
ProductName : IBM ThinkPad EasyEject Support Application
CompanyName : IBM Corp.
FileDescription : IBM ThinkPad EasyEject Support Application
InternalName : IBM ThinkPad EasyEject Support Application
LegalCopyright : Copyright (C) IBM Corp., 2002.
OriginalFilename : EzEjMnAp.EXE

#:34 [agrsmmsg.exe]
FilePath : C:\WINDOWS\
ProcessID : 2424
ThreadCreationTime : 6-3-2007 14:18:30
BasePriority : Normal
FileVersion : 2.1.31 2.1.31 06/27/2003 08:53:31
ProductVersion : 2.1.31 2.1.31 06/27/2003 08:53:31
ProductName : Agere SoftModem Messaging Applet
CompanyName : Agere Systems
FileDescription : SoftModem Messaging Applet
InternalName : smdmstat.exe
LegalCopyright : Copyright © Agere Systems 1998-2000
OriginalFilename : smdmstat.exe

#:35 [jusched.exe]
FilePath : C:\Program Files\Java\jre1.6.0_01\bin\
ProcessID : 2720
ThreadCreationTime : 6-3-2007 14:18:37
BasePriority : Normal

#:36 [ultramon.exe]
FilePath : C:\Program Files\UltraMon\
ProcessID : 2776
ThreadCreationTime : 6-3-2007 14:18:39
BasePriority : Normal

#:37 [avgcc.exe]
FilePath : C:\PROGRA~1\Grisoft\AVG7\
ProcessID : 2856
ThreadCreationTime : 6-3-2007 14:18:41
BasePriority : Normal
FileVersion : 7.5.0.460
ProductVersion : 7.5.0.460
ProductName : AVG Anti-Virus system
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Control Center
InternalName : AvgCC
LegalCopyright : Copyright © 2007 GRISOFT, s.r.o.
OriginalFilename : AvgCC.EXE

#:38 [ctfmon.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 3100
ThreadCreationTime : 6-3-2007 14:18:47
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:39 [ultramontaskbar.exe]
FilePath : C:\Program Files\UltraMon\
ProcessID : 3148
ThreadCreationTime : 6-3-2007 14:18:48
BasePriority : Idle

#:40 [teatimer.exe]
FilePath : C:\Program Files\Spybot - Search & Destroy\
ProcessID : 3460
ThreadCreationTime : 6-3-2007 14:18:53
BasePriority : Idle
FileVersion : 1, 4, 0, 2
ProductVersion : 1, 4, 0, 3
ProductName : Spybot - Search & Destroy
CompanyName : Safer Networking Limited
FileDescription : System settings protector
InternalName : TeaTimer
LegalCopyright : © 2000-2005 Patrick M. Kolla / Safer Networking Limited. Alle Rechte vorbehalten.
LegalTrademarks : "Spybot" und "Spybot - Search & Destroy" sind registrierte Warenzeichen.
OriginalFilename : TeaTimer.exe
Comments : Schützt Systemeinstellungen vor ungewollten Änderungen.

#:41 [uiwatcher.exe]
FilePath : C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\
ProcessID : 3196
ThreadCreationTime : 6-3-2007 14:18:56
BasePriority : Normal
FileVersion : 2.6.0.0
ProductName : ashampoo UnInstaller Watcher
CompanyName : ashampoo GmbH & Co. KG
FileDescription : ashampoo UnInstaller Watcher
InternalName : UIWatcher
LegalCopyright : 1999-2006 ashampoo GmbH & Co. KG
LegalTrademarks : ashampoo GmbH & Co. KG
OriginalFilename : UIWatcher

#:42 [ose.exe]
FilePath : C:\Program Files\Common Files\Microsoft Shared\Source Engine\
ProcessID : 1824
ThreadCreationTime : 6-3-2007 16:47:51
BasePriority : Normal

#:43 [googledesktop.exe]
FilePath : C:\Program Files\Google\Google Desktop Search\
ProcessID : 1884
ThreadCreationTime : 6-3-2007 16:55:53
BasePriority : Normal
FileVersion : 5.1.703.10634
ProductVersion : 5.1.703.10634
ProductName : Google Desktop
CompanyName : Google
FileDescription : Google Desktop
InternalName : Google Desktop
LegalCopyright : Copyright (c) 2003-07 Google. All Rights Reserved.

#:44 [googledesktop.exe]
FilePath : C:\Program Files\Google\Google Desktop Search\
ProcessID : 3796
ThreadCreationTime : 6-3-2007 16:55:54
BasePriority : Normal
FileVersion : 5.1.703.10634
ProductVersion : 5.1.703.10634
ProductName : Google Desktop
CompanyName : Google
FileDescription : Google Desktop
InternalName : Google Desktop
LegalCopyright : Copyright (c) 2003-07 Google. All Rights Reserved.

#:45 [googledesktop.exe]
FilePath : C:\Program Files\Google\Google Desktop Search\
ProcessID : 4012
ThreadCreationTime : 6-3-2007 16:55:55
BasePriority : Normal
FileVersion : 5.1.703.10634
ProductVersion : 5.1.703.10634
ProductName : Google Desktop
CompanyName : Google
FileDescription : Google Desktop
InternalName : Google Desktop
LegalCopyright : Copyright (c) 2003-07 Google. All Rights Reserved.

#:46 [firefox.exe]
FilePath : C:\Program Files\Mozilla Firefox\
ProcessID : 3668
ThreadCreationTime : 6-3-2007 16

54
BasePriority : Normal

#:47 [onenote.exe]
FilePath : C:\Program Files\Microsoft Office\OFFICE12\
ProcessID : 1372
ThreadCreationTime : 6-3-2007 16:58:13
BasePriority : Normal

#:48 [outlook.exe]
FilePath : C:\Program Files\Microsoft Office\OFFICE11\
ProcessID : 3392
ThreadCreationTime : 6-3-2007 16:58:59
BasePriority : Normal

#:49 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Professional\
ProcessID : 1668
ThreadCreationTime : 6-3-2007 17:33:05
BasePriority : Normal
FileVersion : 6.2.0.208
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

Deep scanning and examining files...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\WINDOWS
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

Disk Scan Result for C:\WINDOWS\system32
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

Disk Scan Result for C:\DOCUME~1\DOUGLA~1\LOCALS~1\Temp\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» »»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 0

MRU List Object Recognized!
Location: : C:\Documents and Settings\Douglas A Robinson\Application Data\microsoft\office\recent
Description : list of recently opened documents using microsoft office

MRU List Object Recognized!
Location: : C:\Documents and Settings\Douglas A Robinson\recent
Description : list of recently opened documents

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\corel\user assistant\12\recent work\quattropro\last opened
Description : list of recently opened documents in corel quattro pro

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\corel\user assistant\12\recent work\quattropro\last opened
Description : list of recently opened documents in corel quattro pro

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\direct3d\mostrecentapplica tion
Description : most recent application to use microsoft direct3d

MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\direct3d\mostrecentapplica tion
Description : most recent application to use microsoft direct X

MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X

MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplicatio n
Description : most recent application to use microsoft directdraw

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\internet explorer
Description : last download directory used in microsoft internet explorer

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\mediaplayer\medialibraryui
Description : last selected node in the microsoft windows media player media library

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\mediaplayer\player\setting s
Description : last open directory used in jasc paint shop pro

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\mediaplayer\preferences
Description : last cd record path used in microsoft windows media player

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\mediaplayer\preferences
Description : last playlist index loaded in microsoft windows media player

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\mediaplayer\preferences
Description : last playlist loaded in microsoft windows media player

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\microsoft management console\recent file list
Description : list of recent snap-ins used in the microsoft management console

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\ntbackup\log files
Description : list of recent logfiles in microsoft backup

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\common\general
Description : list of recently used symbols in microsoft office

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\common\open find\microsoft office powerpoint\settings\insert picture\file name mru
Description : list of recent pictured inserted in microsoft powerpoint

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\common\open find\microsoft office powerpoint\settings\save as\file name mru
Description : list of recent documents saved by microsoft powerpoint

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\common\open find\microsoft office word\settings\open\file name mru
Description : list of recent documents opened by microsoft word

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\common\open find\microsoft office word\settings\save as\file name mru
Description : list of recent documents saved by microsoft word

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\powerpoint\rec ent file list
Description : list of recent files used by microsoft powerpoint

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\powerpoint\rec ent typeface list
Description : list of recently used typefaces in microsoft powerpoint

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\powerpoint\rec entfolderlist
Description : list of recent folders used by microsoft powerpoint

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\office\11.0\word\recent templates
Description : list of recent templates used by microsoft word

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\search assistant\acmru
Description : list of recent search terms used with the search assistant

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\windows\currentversion\app lets\regedit
Description : last key accessed using the microsoft registry editor

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\windows\currentversion\exp lorer\comdlg32\lastvisitedmru
Description : list of recent programs opened

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\windows\currentversion\exp lorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\windows\currentversion\exp lorer\recentdocs
Description : list of recent documents opened

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\windows\currentversion\exp lorer\runmru
Description : mru list for items opened in start | run

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\realnetworks\realplayer\6.0\preferen ces
Description : list of recent skins in realplayer

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\realnetworks\realplayer\6.0\preferen ces
Description : last login time in realplayer

MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\windows media\wmsdk\general
Description : windows media sdk

MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\windows media\wmsdk\general
Description : windows media sdk

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\microsoft\windows media\wmsdk\general
Description : windows media sdk

MRU List Object Recognized!
Location: : S-1-5-21-1324296321-2993252614-3191540368-1004\software\winrar\dialogedithistory\extrpath
Description : winrar "extract-to" history

Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 38

14:01:39 Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:26:55.923
Objects scanned:113185
Objects identified:0
Objects ignored:0
New critical objects:0

**Neal** · 03-06-2007

Okey dokey,

I'll check back later

**tsugazi** · 06-06-2007

Hi Neal, sorry for the delay in getting back to you. I uninstalled Firefox completely (deleted registry entries, etc.), then installed v. 1.5.0.11 and still had the crash problem. I then rolled back WMP to the version before 11, and still had the crash problem. Below is the HijackThis log (or Foolyou.exe) log on my system as it is currently running. Again, any insights you could provide would be helpful.

Logfile of HijackThis v1.99.1
Scan saved at 12:06:26, on 6/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Documents and Settings\Douglas A Robinson\Desktop\hjt\Foolyou.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ibm.com/pc/support/site.wss/MIGR-44175.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6E48A5AF-4EE0-42E4-AC31-6BA0D9572285} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [TPKMAPMN] C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [UIWatcher] C:\Program Files\ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - -{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsudpate.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1143523264423
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} (ActiveFormX Control) - https://campus.verify.binghamton.edu...CAT/CNICAT.cab
O16 - DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} -
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - https://www-307.ibm.com/pc/support/a...AcpControl.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Folder Size (FolderSize) - Brio - C:\Program Files\FolderSize\FolderSizeSvc.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE

**Neal** · 06-06-2007

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:

Run Spybot-S&D
Go to the Mode menu, and make sure "Advanced Mode" is selected
On the left hand side, choose Tools -> Resident
Uncheck "Resident TeaTimer" and OK any prompts

You can reenable TeaTimer once your system is clean.

Run hijackthis and click on scan only button and put checks next to these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: (no name) - {6E48A5AF-4EE0-42E4-AC31-6BA0D9572285} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} -
O16 - DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} -

Nothing open but hijackthis and click on "fix checked"

Reboot, that is all there is in hijackthis to fix.

Anybetter?

Windows Media Player crashes Firefox, IE 7

Windows Media Player crashes Firefox, IE 7

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