Firefox Problems(RESOLVED)

  1. #1
    Dave101 is offline Newbie

    Firefox Problems(RESOLVED)

    Every time i go to a site i get this error
    firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
    if you were in the middle of something.the information you were working on might be lost.
    Here's HJT Log
    Attached Files


  2. #2
    Neal is offline Dedicated Member
    Welcome,


    The next time you post a hijackthis log please post it directly into this thread, it just makes it easier to read. Thanks.



    Go here to learn how to show hidden files/folders:

    http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5

    Re-hide after we are done


    Please download VundoFix.exe to your desktop.
    • Double-click VundoFix.exe to run it.
    • Click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will reboot your computer, click OK.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

    Note: It is possible that VundoFix encountered a file it could not remove.
    In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.


    Run hijackthis and make sure nothing is open and up and running but hijackthis, click the scan button and place checks next to these:

    O2 - BHO: (no name) - {09705708-BB6B-4223-93DA-6B17D9CCD288} - C:\WINDOWS\system32\khfefec.dll (file missing)
    O2 - BHO: (no name) - {7AE675C3-C8DD-46FF-BE5B-76E2E94EF9DC} - C:\WINDOWS\system32\ssttr.dll
    O2 - BHO: (no name) - {E2EE5C44-C66D-499d-BEAE-A2A79189A63A} - C:\WINDOWS\system32\bodvkqhm.dll (file missing)
    O20 - Winlogon Notify: khfefec - khfefec.dll (file missing)
    O20 - Winlogon Notify: ssttr - C:\WINDOWS\system32\ssttr.dll
    O20 - Winlogon Notify: winepi32 - winepi32.dll (file missing)


    With nothing open but hijackthis click on fix checked




    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


    DELETE FILES:

    khfefec.dll
    C:\WINDOWS\system32\ssttr.dll
    winepi32.dll


    Reboot back to normal mode.



    Also:


    Go to next site:
    http://www.virustotal.com/en/indexf.html
    On top you'll find 'Browse'
    Click the browse button and browse to next file:


    C:\WINDOWS\system32\imelereg.dll


    Click open.
    Then click the 'Send' button next to it.
    This will scan the file. Please be patient.
    Once scanned, copy and paste the results as well in your next reply.


    If that one is to busy here is another option:


    http://virusscan.jotti.org

    And

    http://www.kaspersky.com/scanforvirus.html


    Post a new hijackthis log, a Vundo log and scan results on that unknown file please. Thanks.

  3. #3
    Dave101 is offline Newbie
    HJT log
    Logfile of HijackThis v1.99.1
    Scan saved at 6:17:48 PM, on 5/14/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\PC Tools Firewall Plus\FWService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\America Online 8.0\waol.exe
    C:\Program Files\America Online 8.0\aolwbspd.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HJT\analyse.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=1060929
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: (no name) - {3108C79E-461C-4973-AEA0-4FB79642C7A8} - C:\WINDOWS\system32\xcnqwkbg.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7CFAFF0C-CB15-4095-8942-DA4D01388F6C}: NameServer = 205.188.146.145
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O21 - SSODL: Crtokaut - {0183C31E-3995-4ABB-8D48-B0A89EC5A5D6} - C:\WINDOWS\system32\imelereg.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    vundo log

    VundoFix V6.3.21

    Checking Java version...

    Java version is 1.5.0.6
    Old versions of java are exploitable and should be removed.

    Scan started at 5:51:43 PM 5/14/2007

    Listing files found while scanning....

    C:\WINDOWS\system32\pucvecpb.dll
    C:\WINDOWS\system32\rttss.bak1
    C:\WINDOWS\system32\rttss.bak2
    C:\WINDOWS\system32\rttss.ini
    C:\WINDOWS\system32\ssttr.dll

    Beginning removal...

    Attempting to delete C:\WINDOWS\system32\pucvecpb.dll
    C:\WINDOWS\system32\pucvecpb.dll Has been deleted!

    Attempting to delete C:\WINDOWS\system32\rttss.bak1
    C:\WINDOWS\system32\rttss.bak1 Has been deleted!

    Attempting to delete C:\WINDOWS\system32\rttss.bak2
    C:\WINDOWS\system32\rttss.bak2 Has been deleted!

    Attempting to delete C:\WINDOWS\system32\rttss.ini
    C:\WINDOWS\system32\rttss.ini Has been deleted!

    Attempting to delete C:\WINDOWS\system32\ssttr.dll
    C:\WINDOWS\system32\ssttr.dll Has been deleted!

    Performing Repairs to the registry.
    Done!
    i went to http://virusscan.jotti.org/ and when u click send it gives me this
    The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file

  4. #4
    Neal is offline Dedicated Member
    Find this file thru windows explorer or start>search function and right click it and select properties then version and report back what it says if anything.

    C:\WINDOWS\system32\imelereg.dll




    Please download ATF Cleaner by Atribune to desktop.
    http://www.atribune.org/public-beta/ATF-Cleaner.exe

    Double-click ATF-Cleaner.exe to run the program.

    If you would like to keep your cookies don't check that item

    * Under Main "Select Files to Delete" choose: Select All.
    * Click the Empty Selected button.
    * If you use Firefox browser click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    * If you use Opera browser click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.


    Let me know please what if anything is available on that file.


    How is your computer behaving now?

  5. #5
    Dave101 is offline Newbie
    My computer acts good And when i click on properties on C:\WINDOWS\system32\imelereg.dll it doesnt show any version on the summary tab everything there is blank

  6. #6
    Neal is offline Dedicated Member
    Excellent news,


    Run hijackthis and fix these:


    O2 - BHO: (no name) - {3108C79E-461C-4973-AEA0-4FB79642C7A8} - C:\WINDOWS\system32\xcnqwkbg.dll (file missing)

    O21 - SSODL: Crtokaut - {0183C31E-3995-4ABB-8D48-B0A89EC5A5D6} - C:\WINDOWS\system32\imelereg.dll





    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


    DELETE FILES:

    C:\WINDOWS\system32\imelereg.dll


    Reboot normal mode and you should be good to go I will have some closeing tips and free tools for your consideration to help keep your computer safer.

    If you don't have an anti-virus program information on how to get a good and free one will be included. You need to do that immediately if you don't have one. AVG anti-spyware isn't enough.

    Post a new hijackthis log just in case.

  7. #7
    Dave101 is offline Newbie
    Thanks! Only Softwares i have is AVG,Spyware Blaster, And pc tools firewall plus
    Logfile of HijackThis v1.99.1
    Scan saved at 11:44:46 PM, on 5/14/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\PC Tools Firewall Plus\FWService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HJT\analyse.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=1060929
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    Last edited by Dave101; 15-05-2007 at 04:44 AM.

  8. #8
    Neal is offline Dedicated Member
    Everything looks good.

    One other thing is you need to uninstall the old version of sun java you have(1.5). That is how you got infected with the Vundo trojan. The 1.6 you have is fine and the latest version.




    If you are no longer having any more trouble here is some preventative measures for you.

    Be sure to re-hide hidden files/folders if you were asked to unhide them

    Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

    http://www.d-a-l.com/help/showthread.php?t=32403

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.


    Explained Here:
    Windows XP: http://vil.nai.com/vil/SystemHelpDoc...ysRestore.aspx

    Explained Here
    Microsoft ME:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


    RegProtect

    This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

    You have the option of allowing(good) items or blocking(bad)items.


    http://www.diamondcs.com.au/index.php?page=regprot


    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1

    Avast: http://www.avast.com/eng/avast_4_home.html


    3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
    Windows Defender

    http://www.microsoft.com/athome/secu...e/default.mspx


    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Kerio
    http://www.sunbelt-software.com/Kerio.cfm

    Zone Labs Personal Firewall:
    Zone Labs



    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using these programs:
    SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    http://www.javacoolsoftware.com/spywareblaster.html


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    Block access to Untrustworthy Sites

    You can prevent your computer from visiting a myriad of untrustworthy sites and ad-servers by installing a customised hosts file. One of the best available is the: MVPS Hosts File. Simply follow the instructions to install the file in the correct location. This will not only make surfing safer but will improve website load times and block popups from many of the large ad-servers.



    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

  9. #9
    Dave101 is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    Ok And thanks for all the help really appreciate it
    Last edited by Dave101; 16-05-2007 at 12:37 AM.

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