Hello

I started having problems with IE that Norton (updated) haven't discovered. I ran Search&Destroy and found the SMITFRAUD Toolbar.

Ever since, I've been searching the web and reading yours and other forums, using AVG Anti-spyware, smitfraud fix, hijackthis and cclean.
When I thought it was over, after analysing Hijack report, avg anti-spyware resulting in nothing found, and cclean cleaned, I found via Search&Destroy the SmitFraud again.

Is this a software related issue or is an infection that doesn't heal?
If you could be so kind to help me analyse whatever you need to figure out if I'm clean or not, I'd be very thankful.

Please tell me what reports I must post (or remake) and if it should be from a safemode boot.

Thanks in advance for the time and help.

Crop

THere have been previous false findings before:

1) If you are talking about this: Smitfraud-C.Toolbar888 it is a false positive and you can ignore it.
http://forums.spybot.info/showthread.php?t=8668

Add any additional search terms, as appropriate, for the infection name given:
http://www.google.ca/search?hl=en&q=...ar&btnG=Search

EXAMPLE: 60K hits down to 300
http://www.google.ca/search?hl=en&q=...88&btnG=Search

Thanks VopThis for the quick answer.

I've read about the false positives but fortunatelly, it was after doing all the other stuff since with avg anti-spyware I found also a downloader and an hijack.

I'll assume that what SpyBot Search&Destroy finds now is a false positive (thanks again for your post).
However I'd highly appreciate some help to make sure all the other threads were destroyed.

Tnx
Crop

Post your latest HijackThis LOG. A review of that and given the list of scans that you have already run (e.g.: AVGAS), and a lack of obvious issues should generally mean that things are acceptible.


You could continue to run tools but the 'law of diminishing returns' result in a situation where most additional findings are liable to be inconsequential or even debatable (and not an obvious problem that most reliable/reputable tools will find and resolve 99% of the time). You really need to have remaining known issues in order to justify further pursuit of your concerns. Is smitfraud still there - most unlikely given the tolls that you have run and a lack of ongoing symptoms?

Hello

This this is the last hijackthis report I have (made after the cleaning process).

The only remaining issue was the spybot result that I assumed, from your answer, was a false positive. Other than that, everything seems ok by now (however, I was only havinf problems with IE and I usually use Firefox...).

Thanks for the help

Here's the log
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:20:40, on 16-04-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hjt\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programas\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Programas\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programas\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programas\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Programas\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Programas\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Programas\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Serviço de rede')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Programas\OpenOffice.org 2.0\program\quickstart.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Programas\Ficheiros comuns\Autodesk Shared\acstart16.exe
O4 - Global Startup: Logo Calibration Loader.lnk = C:\Programas\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe
O4 - Global Startup: ProfileReminder.lnk = C:\Programas\GretagMacbeth\i1\Eye-One Match 3\ProfileReminder.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://images.autodesk.com/adsk/files/mgaxctrl.cab
O20 - AppInit_DLLs:
O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon da cache de categorias dos componentes - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Programas\Ficheiros comuns\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Programas\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
O23 - Service: GoogleDesktopManager - Google - C:\Programas\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programas\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Programas\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Programas\Ficheiros comuns\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Programas\Autodesk\3dsMax8\mentalray\satellite\ raysat_3dsmax8server.exe
O23 - Service: Serviço do Auto-Protect do Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programas\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programas\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Programador do LiveUpdate automático - Symantec Corporation - C:\Programas\Symantec\LiveUpdate\ALUSchedulerSvc.e xe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Programas\Norton AntiVirus\SAVScan.exe
O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Programas\Ficheiros comuns\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file

spybot result that I assumed, from your answer, was a false positive.

It is not safe to assume anything especially when you did not indicate the 'item name' nor did you appear to use the link I gave to see what others may have had to say about it (if anything).



THe following line item may be an orphan or dead registry entry.


SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

O20 - AppInit_DLLs:

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.




Click here to download Dr.Web CureIt and save it to your desktop.

• Doubleclick the drweb-cureit.exe file and Allow to run the express scan
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
• Once the short scan has finished, mark the drives that you want to scan.
• Select all drives. A red dot shows which drives have been chosen.
• Click the green arrow at the right, and the scan will start.
• Click 'Yes to all' if it asks if you want to cure/move the file.
• When the scan has finished, see if you can click the icon next to the files found:
• If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
  
  This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
• After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
• Save the report to your desktop. The report will be called DrWeb.csv
• Close Dr.Web Cureit.
• Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.

Post the Dr. Web CureIt Results and a revised HijackThis LOG.