HJT log posted.. pop ups are killing me!

  1. 10-04-2007  #1
    jordanfsu
    jordanfsu is offline Newbie

    HJT log posted.. pop ups are killing me!

    Hey everyone, please help me stop these annoying pop ups in IE7 and FF...

    I have posted the log below that I think will help, please let me know what else I need to post:

    Logfile of HijackThis v1.99.1
    Scan saved at 4:09:19 PM, on 4/10/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Norton Internet Security\ISSVC.exe
    c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\CTSvcCDA.EXE
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\DeltTray.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Promise Technology, Inc\Promise Array Management\MsgAgt.exe
    C:\Program Files\Promise Technology, Inc\Promise Array Management\MsgSvr.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    c:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
    C:\Documents and Settings\HP_Administrator\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [M-Audio Delta Taskbar Icon] C:\WINDOWS\System32\DeltTray.exe
    O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O8 - Extra context menu item: &Save Flash In This Page by Flash Saver - C:\PROGRA~1\FLASHS~1\save.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
    O9 - Extra button: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm
    O9 - Extra 'Tools' menuitem: Flash Saver - {09EA1F80-F40A-11D1-B792-444553540001} - C:\PROGRA~1\FLASHS~1\save.htm
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1175894243953
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Promise Array Message Agent (RAIDmAgt) - Promise Technology, Inc. - C:\Program Files\Promise Technology, Inc.\Promise Array Management\MsgAgt.exe
    O23 - Service: Promise Array Message Server (RAIDmSvr) - Unknown owner - C:\Program Files\Promise Technology, Inc.\Promise Array Management\MsgSvr.exe
    O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

  3. 13-04-2007  #2
    Technical_1
    Technical_1 is offline Full Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hi jordan.

    Let's do a couple things before we actually start cleaning anything.
    1. Let's create a new, more permanent, home for Hijack This so we can easily locate the Backups and Logs it makes, incase we need them.
      • Right click on any open area of your desktop and select New > Folder
      • Name your new folder HJT.
      • Move Hijack This from it's current location to your newly created folder.
    2. Let's get an Uninstall List from HijackThis:
      • Open HijackThis, click Config, click Misc Tools
      • Click "Open Uninstall Manager"
      • Click "Save List" (generates uninstall_list.txt)
      • Click Save, copy and paste the results in your next post, along with any other requested logs.
    3. After reviewing your log I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure. This can hide malware from us when we are performing a fix, so we would like you to reenable those startup entries by doing the following:
      • Please click on Start, then Run, and type msconfig and then press Enter.
      • When the window opens you should be on the General tab.
      • Click on the Normal Startup item.
      • Then press ok until you are out of the program.
      • It will ask you to reboot so reboot normally.
    4. Please re-open HiJackThis and scan and save a new log file.
    5. Post Logs
      • Uninstall List
      • New Hijack This Log
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