CiD Pop Up (RESOLVED)

  1. 22-03-2007  #1
    stepss
    stepss is offline Newbie

    CiD Pop Up (RESOLVED)

    Hi, sorry for posting this twice.. it was at wrong section before.

    my laptop seems infected with CiD popup.. please help me. I have scanned my laptop with spyboat, Adaware, AVG Anti-spyware and AVG anti virus; but this CiD popup still come out.

    secondly, it seems my keyboard also affected now, which some of the letter will appear late, or sometimes i need to click more than twice at the keyboard, otherise i will misspell it.

    Your kind help is appreciated.

    Here is the log, using HijackThis:

    Logfile of HijackThis v1.99.1
    Scan saved at 7:23:50 PM, on 3/22/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\ACS.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\o2flash.exe
    C:\Program Files\Symantec AntiVirus\SavRoam.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Warranty\warranty.exe
    C:\Program Files\Fujitsu\DispSwitch\DispSwitchLauncher.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
    C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    C:\Program Files\Apoint2K\HidFind.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Fujitsu\updnavi\updnavi.exe
    C:\WINDOWS\vsnpstd3.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\Program Files\Atheros\ACU.exe
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.ex e
    c:\progra~1\intern~1\iexplore.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Documents and Settings\roslan&harissa\My Documents\Clean Up Virus\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O1 - Hosts: 66.98.136.25 auto.search.msn.com
    O1 - Hosts: 66.98.136.25 auto.search.msn.es
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [WarrantyReg] Program Files\Warranty\warranty.exe
    O4 - HKLM\..\Run: [DispSwitchLauncher] C:\Program Files\Fujitsu\DispSwitch\DispSwitchLauncher.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
    O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\updnavi\updnavi.exe
    O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
    O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
    O4 - HKLM\..\Run: [3DBoxShot] C:\PROGRA~1\3DBOXS~1\3DBoxShot.exe
    O4 - HKLM\..\Run: [DEAD BOWS SIGN SETTINGS] C:\Documents and Settings\All Users\Application Data\Extraonlinedeadbows\FilmKeep.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SoftSpam] C:\DOCUME~1\ROSLAN~1\APPLIC~1\MPEGSL~1\SENDMFCD.ex e
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O14 - IERESET.INF: START_PAGE_URL=http://www.pc-ap.fujitsu.com/
    O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/...aderMediaX.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O17 - HKLM\System\CCS\Services\Tcpip\..\{141F2879-4D11-436F-B605-5B66B7FA30D6}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4F2874AC-C167-4614-9FDE-F5907B964C6B}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{54E89443-9B0F-4A76-8C1C-54499CEC1F82}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{9053EADF-E913-431B-87C3-C2AB8BC219EA}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C0F1528C-30D0-47B0-906F-AD8AC8520D37}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{CA6D3410-E60A-4FA3-9445-0627B45DD2FF}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F82199CF-8D2D-42D1-A7CC-A6EB9C02D9F9}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.70 85.255.112.138
    O17 - HKLM\System\CS1\Services\Tcpip\..\{141F2879-4D11-436F-B605-5B66B7FA30D6}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.70 85.255.112.138
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: O2Micro Flash Memory (O2Flash) - Unknown owner - C:\WINDOWS\system32\o2flash.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
  2. 22-03-2007  #2
    VopThis
    VopThis is offline Senior Member (Canada)
    Your keyboard problems are possibly a subtle indication of more serious problems which should be addressed first:


    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    O1 - HOSTS: 66.98.136.25 auto.search.msn.com
    O1 - HOSTS: 66.98.136.25 auto.search.msn.es

    O17 - HKLM\System\CCS\Services\Tcpip\..\{141F2879-4D11-436F-B605-5B66B7FA30D6}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4F2874AC-C167-4614-9FDE-F5907B964C6B}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{54E89443-9B0F-4A76-8C1C-54499CEC1F82}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{9053EADF-E913-431B-87C3-C2AB8BC219EA}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C0F1528C-30D0-47B0-906F-AD8AC8520D37}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{CA6D3410-E60A-4FA3-9445-0627B45DD2FF}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F82199CF-8D2D-42D1-A7CC-A6EB9C02D9F9}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.70 85.255.112.138
    O17 - HKLM\System\CS1\Services\Tcpip\..\{141F2879-4D11-436F-B605-5B66B7FA30D6}: NameServer = 85.255.115.70,85.255.112.138
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.70 85.255.112.138

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.








    You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

    Please download FixWareout from one of these sites:
    http://downloads.subratam.org/Fixwareout.exe
    http://www.bleepingcomputer.com/file...Fixwareout.exe


    Save it to your desktop and run it. Click Next, then Install, make sure ’Run fixit’ is checked and click Finish.
    The fix will begin; follow the prompts.
    You will be asked to reboot your computer; please do so.
    Your system may take longer than usual to load; this is normal.

    Once the desktop loads, post the text that will open (report.txt) and a new Hijackthis log in the forum please.


    POSSIBLE ERROR MSG:
    C:\WINDOWS\system32\AUTOEXEC.NT not there

    You are missing a file which is preventing you from running the wareoutfix tool.

    Go to the link below and select your operating system and click the link on that site and follow instructions for obtaining the missing file and try the wareoutfix tool again please.

    fixautont.html: http://www.tech-forums.net/computer/topic/29806.html
  3. 22-03-2007  #3
    stepss
    stepss is offline Newbie
    Hi, these are the report.txt and new HijackThis log, after following the procedure.

    CiD pop up come out as I open IE to post these files.

    here are the files:

    report.txt:

    Fixwareout Last edited 2/11/2007
    Post this report in the forums please
    ...
    »»»»»Prerun check

    »»»»» System restarted

    »»»»» Postrun check
    HKLM\SOFTWARE\~\Winlogon\ "System"=""
    ....
    ....
    »»»»» Misc files.
    ....
    »»»»» Checking for older varients.
    ....

    Search five digit cs, dm, kd, jb, other, files.
    The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



    Click browse, find the file then click submit.
    http://www.virustotal.com/flash/index_en.html
    Or http://virusscan.jotti.org/

    »»»»» Other



    »»»»» Current runs
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
    "WarrantyReg"="Program Files\\Warranty\\warranty.exe"
    @=""
    "DispSwitchLauncher"="C:\\Program Files\\Fujitsu\\DispSwitch\\DispSwitchLauncher.exe "
    "AGRSMMSG"="AGRSMMSG.exe"
    "LtMoh"="C:\\Program Files\\ltmoh\\Ltmoh.exe"
    "Apoint"="C:\\Program Files\\Apoint2K\\Apoint.exe"
    "ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
    "LoadFUJ02E3"="C:\\Program Files\\Fujitsu\\FUJ02E3\\FUJ02E3.exe"
    "IndicatorUtility"="C:\\Program Files\\Fujitsu\\Fujitsu Hotkey Utility\\IndicatorUty.exe"
    "LoadFujitsuQuickTouch"="C:\\Program Files\\Fujitsu\\Application Panel\\QuickTouch.exe"
    "LoadBtnHnd"="C:\\Program Files\\Fujitsu\\BtnHnd\\BtnHnd.exe"
    "dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.ex e"
    "FJUPDNV_Chitose"="C:\\Program Files\\Fujitsu\\updnavi\\updnavi.exe"
    "snpstd3"="C:\\WINDOWS\\vsnpstd3.exe"
    "ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
    "vptray"="C:\\PROGRA~1\\SYMANT~1\\VPTray.exe"
    "WorksFUD"="C:\\Program Files\\Microsoft Works\\wkfud.exe"
    "Microsoft Works Portfolio"="C:\\Program Files\\Microsoft Works\\WksSb.exe /AllUsers"
    "Microsoft Works Update Detection"="C:\\Program Files\\Microsoft Works\\WkDetect.exe"
    "DAEMON Tools"="\"C:\\Program Files\\DAEMON Tools\\daemon.exe\" -lang 1033"
    "PCSuiteTrayApplication"="C:\\PROGRA~1\\Nokia\\NOK IAP~1\\LAUNCH~1.EXE -startup"
    "AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc. exe /STARTUP"
    "StatusClient"="C:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\Apache Tomcat 4.0\\webapps\\Toolbox\\StatusClient\\StatusClient. exe /auto"
    "TomcatStartup"="C:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\hpbpsttp.exe"
    "ACU"="\"C:\\Program Files\\Atheros\\ACU.exe\" -nogui"
    "3DBoxShot"="C:\\PROGRA~1\\3DBOXS~1\\3DBoxShot.exe "
    "DEAD BOWS SIGN SETTINGS"="C:\\Documents and Settings\\All Users\\Application Data\\Extraonlinedeadbows\\FilmKeep.exe"
    "!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
    "Yahoo! Pager"="\"C:\\PROGRA~1\\Yahoo!\\MESSEN~1\\YAHOOM~1 .EXE\" -quiet"
    "MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
    "PcSync"="C:\\Program Files\\Nokia\\Nokia PC Suite 6\\PcSync2.exe /NoDialog"
    "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.ex e"
    "swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.546 2\\GoogleToolbarNotifier.exe"
    "SoftSpam"="C:\\DOCUME~1\\ROSLAN~1\\APPLIC~1\\MPEG SL~1\\SENDMFCD.exe"
    ....
    Hosts file was reset, If you use a custom hosts file please replace it
    »»»»» End report »»»»»


    HijackThis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 11:22:58 PM, on 3/22/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\ACS.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\o2flash.exe
    C:\Program Files\Symantec AntiVirus\SavRoam.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Warranty\warranty.exe
    C:\Program Files\Fujitsu\DispSwitch\DispSwitchLauncher.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Apoint2K\HidFind.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
    C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Fujitsu\updnavi\updnavi.exe
    C:\WINDOWS\vsnpstd3.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\Program Files\Atheros\ACU.exe
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.ex e
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    c:\progra~1\intern~1\iexplore.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Documents and Settings\roslan&harissa\My Documents\Clean Up Virus\HijackThis.exe
    C:\WINDOWS\system32\HPBPRO.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [WarrantyReg] Program Files\Warranty\warranty.exe
    O4 - HKLM\..\Run: [DispSwitchLauncher] C:\Program Files\Fujitsu\DispSwitch\DispSwitchLauncher.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
    O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\updnavi\updnavi.exe
    O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
    O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
    O4 - HKLM\..\Run: [3DBoxShot] C:\PROGRA~1\3DBOXS~1\3DBoxShot.exe
    O4 - HKLM\..\Run: [DEAD BOWS SIGN SETTINGS] C:\Documents and Settings\All Users\Application Data\Extraonlinedeadbows\FilmKeep.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SoftSpam] C:\DOCUME~1\ROSLAN~1\APPLIC~1\MPEGSL~1\SENDMFCD.ex e
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O14 - IERESET.INF: START_PAGE_URL=http://www.pc-ap.fujitsu.com/
    O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/...aderMediaX.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: O2Micro Flash Memory (O2Flash) - Unknown owner - C:\WINDOWS\system32\o2flash.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
  4. 23-03-2007  #4
    VopThis
    VopThis is offline Senior Member (Canada)
    You may want to print out or completely read these instructions before starting.


    The following tool will not necessary fix any or all of your issues but will at least provide potentially valuable diagnostic information:


    Please Download NoLop to your desktop from one of the links below...
    Link 1
    Link 2
    Link 3
    • First close any other programs you have running as this will require a reboot
    • Double click NoLop.exe to run it
    • Now click the button labelled "Search and Destroy"
      <<your computer will now be scanned for infected files>>
    • When scanning is finished you will be prompted to reboot only if infected, Click OK
    • Now click the "REBOOT" Button.
    • A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log

    --If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder and then rerun the program.







    Read over the following directions. Ask if anything appears unclear to you.



    Clean out TEMPORARY FILES procedures:
    To clean your temp folder, recycle bin, etc..please download this free tool:

    CCleaner http://www.ccleaner.com/downloadbuilds.asp

    Install Options:
    • Don't install any Toolbars, or other programs, should it ask you!
    • Just uncheck the option of installing the Yahoo toolbar.

    It will put a shortcut on your Desktop.

    Do not run CCleaner until requested later.





    We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.

    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    O4 - HKLM\..\Run: [DEAD BOWS SIGN SETTINGS] C:\Documents and Settings\All Users\APPLICation Data\Extraonlinedeadbows\FilmKeep.exe
    O4 - HKCU\..\Run: [SoftSpam] C:\DOCUME~1\ROSLAN~1\APPLIC~1\MPEGSL~1\SENDMFCD.ex e

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.



    HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

    SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



    Delete TEMPORARY FILES: Now, use CCleaner to hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

    Run CCleaner .

    FIRST-TIME USE:
    Select the ‘Options’ BUTTON option (top LEFT), ‘Advanced’ BUTTON, and then UNCHECK the ‘Only delete files in Windows Temp Folders older than 48 hours’.

    Select the ‘Cleaner’ BUTTON option (top LEFT), if not already selected. Use the ’Windows’ TAB up front by default.
    • Uncheck ‘Cookies’ option (advisable)
    • Optionally, Uncheck ‘Recently Typed URLs’ option (potentially still useful)
    • Click the ‘Analyse’ button.
    • Thereafter, click ‘Run Cleaner’ after you have reviewed what it proposes to clean.

    ***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):




    DELETE Misc. FOLDERS:

    C:\Documents and Settings\All Users\APPLICation Data\Extraonlinedeadbows
    C:\DOCUME~1\ROSLAN~1\APPLIC~1\MPEGSL~1



    POST A REVISED HIJACKTHIS LOG for review:
    Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.
  5. 23-03-2007  #5
    stepss
    stepss is offline Newbie
    my dear friend, thanks alot, the problem is settled for now. There is no more CiD pop up. my keyboard is back to normal. i really appreciate your help.

    what should i do with the programmes that i have downloaded, such as ccleaner, no lop, fixwareout, etc, should i keep or delete them?

    i also have 2 AVG, one is AVG antivirus, the other one is AVG anti-spyware. should i keep both, or delete anti-spyware? i download anti-spyware just two days ago, but i've been using AVG antivirus for long now. Are keeping both programmes will slow my laptop?

    thank you.
    --------------

    here are two files of NoLop and HijackThis;

    NoLop log:

    NoLop! Log by Skate_Punk_21

    Fix running from: C:\Documents and Settings\roslan&harissa\Desktop
    [3/23/2007]
    [9:04:19 AM]

    ---Infection Files Found/Removed---
    C:\WINDOWS\tasks\AA4CD15291934632.job

    Beginning Removal...
    Rebooting...
    Removing Lop's Leftover Files/Folders...
    Editing Registry...
    **Fix Complete!**

    ---Listing AppData sub directories---

    C:\Documents and Settings\All Users\Application Data\Adobe
    C:\Documents and Settings\All Users\Application Data\Avg7
    C:\Documents and Settings\All Users\Application Data\Bluetooth
    C:\Documents and Settings\All Users\Application Data\Cyberlink
    C:\Documents and Settings\All Users\Application Data\Extraonlinedeadbows
    C:\Documents and Settings\All Users\Application Data\Google
    C:\Documents and Settings\All Users\Application Data\Grisoft
    C:\Documents and Settings\All Users\Application Data\Microsoft
    C:\Documents and Settings\All Users\Application Data\Pc Suite
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    C:\Documents and Settings\All Users\Application Data\Symantec
    C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
    C:\Documents and Settings\All Users\Application Data\Yahoo!
    C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
    C:\Documents and Settings\Default User\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Default User\Application Data\Identities
    C:\Documents and Settings\Default User\Application Data\Microsoft
    C:\Documents and Settings\Localservice\Application Data\Avg7
    C:\Documents and Settings\Localservice\Application Data\Google -- EMPTY Directory
    C:\Documents and Settings\Localservice\Application Data\Microsoft
    C:\Documents and Settings\Networkservice\Application Data\Microsoft
    C:\Documents and Settings\Roslan&harissa\Application Data\Adobe
    C:\Documents and Settings\Roslan&harissa\Application Data\Adobeum
    C:\Documents and Settings\Roslan&harissa\Application Data\Avg7
    C:\Documents and Settings\Roslan&harissa\Application Data\Datalayer
    C:\Documents and Settings\Roslan&harissa\Application Data\Google
    C:\Documents and Settings\Roslan&harissa\Application Data\Help -- EMPTY Directory
    C:\Documents and Settings\Roslan&harissa\Application Data\Identities
    C:\Documents and Settings\Roslan&harissa\Application Data\Lavasoft
    C:\Documents and Settings\Roslan&harissa\Application Data\Macromedia
    C:\Documents and Settings\Roslan&harissa\Application Data\Microsoft
    C:\Documents and Settings\Roslan&harissa\Application Data\Microsoft Web Folders -- EMPTY Directory
    C:\Documents and Settings\Roslan&harissa\Application Data\Mozilla
    C:\Documents and Settings\Roslan&harissa\Application Data\Mpeg Slow City
    C:\Documents and Settings\Roslan&harissa\Application Data\Nokia
    C:\Documents and Settings\Roslan&harissa\Application Data\Nokia Multimedia Player
    C:\Documents and Settings\Roslan&harissa\Application Data\Nvu
    C:\Documents and Settings\Roslan&harissa\Application Data\Pc Suite
    C:\Documents and Settings\Roslan&harissa\Application Data\Sopcast
    C:\Documents and Settings\Roslan&harissa\Application Data\Talkback
    C:\Documents and Settings\Roslan&harissa\Application Data\Visicom Media
    C:\Documents and Settings\Roslan&harissa\Application Data\Winrar -- EMPTY Directory
    C:\Documents and Settings\Roslan&harissa\Application Data\Yahoo!



    HijackThis Log:

    Logfile of HijackThis v1.99.1
    Scan saved at 11:00:40 AM, on 3/23/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\ACS.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\o2flash.exe
    C:\Program Files\Symantec AntiVirus\SavRoam.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Warranty\warranty.exe
    C:\Program Files\Fujitsu\DispSwitch\DispSwitchLauncher.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
    C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint2K\HidFind.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Fujitsu\updnavi\updnavi.exe
    C:\WINDOWS\vsnpstd3.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
    C:\Program Files\Atheros\ACU.exe
    C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.ex e
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Documents and Settings\roslan&harissa\My Documents\Clean Up Virus\HijackThis.exe
    C:\WINDOWS\system32\HPBPRO.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [WarrantyReg] Program Files\Warranty\warranty.exe
    O4 - HKLM\..\Run: [DispSwitchLauncher] C:\Program Files\Fujitsu\DispSwitch\DispSwitchLauncher.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
    O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\updnavi\updnavi.exe
    O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
    O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
    O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
    O4 - HKLM\..\Run: [3DBoxShot] C:\PROGRA~1\3DBOXS~1\3DBoxShot.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O14 - IERESET.INF: START_PAGE_URL=http://www.pc-ap.fujitsu.com/
    O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - http://sell.autotrader.co.uk/uk-ola/...aderMediaX.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: O2Micro Flash Memory (O2Flash) - Unknown owner - C:\WINDOWS\system32\o2flash.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
  6. 23-03-2007  #6
    VopThis
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    what should i do with the programmes that i have downloaded
    I use ccleaner at least weekly.

    The specialized tools, no lop and fixwareout, are normally no longer needed and can be removed.

    i also have 2 AVG, one is AVG antivirus, the other one is AVG anti-spyware. should i keep both, or delete anti-spyware?
    Should keep both - one is an antivirus tool and the other is a different category anti-spyware tool (and they co-exist fine). 'AVG AS' should not be a source of slowdown - however, I don't run it real-time (available during trial period) but run it, at least, weekly.




    To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.



    ONLY ONCE you are as clean as possible from any needed cleanup steps - As a final cleanup step (after serious infection), it may be advisable to Reset and Re-enable your System Restore to remove any bad files that MAY have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

    PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. Accordingly and of further note; it can be very unsafe to run with admin rights on any PC that you browse the Internet with.


    (Windows XP)
    FOLDER LOCATION: c:\System Volume Information\_restore….
    To Turn OFF System Restore.
    1. Click the Start button.
    2. Right-click My Computer, and then click Properties.
    3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
    4. Click Apply.

    REBOOT.

    To Turn ON System Restore.
    1. Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
    2. Create new System Restore points.


    (Windows ME)
    FOLDER LOCATION: c:\_RESTORE\TEMP\….
    See the following link for instructions:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam




    To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:
    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
      http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
      http://www.microsoft.com/windows/ie/default.asp
      • http://www.securityfocus.com/news/11273
        If you surf to questionable (blockable) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.

    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching (using a real-time AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
      AVG: http://free.grisoft.com/doc/1
      Avast: http://www.avast.com/eng/avast_4_home.html

    3. In addition to using Ad-aware, consider using another free malware scanning/removal program :
      Adaware SE: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5
      Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1


      AVG Anti-Spyware : http://free.grisoft.com/doc/20/lng/us/tpl/v5


      Microsoft Windows Defender beta 2 : http://www.download.com/Microsoft-Wi...ml?tag=lst-0-1

    4. Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
      Kerio Personal Firewall: http://www.sunbelt-software.com/Kerio.cfm
      *** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
      Zone Alarm: http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za

      It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.

    5. Consider using an alternate free browser for general web surfing but you must use IE for windows updates. The use of Firefox (or similar alternate) mitigates the many types of malware that are now possible when using IE ActiveX based components.
      Mozilla Firefox: http://www.mozilla.org/products/firefox/

    6. Consider increasing your browser security by using these programs:
      SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
      SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html
    7. A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
      • Run the HiJackThis tool and select ‘Open the Misc Tools section’.
      • Next select ‘Open host file manager’ button.
      • Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
      • Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.

        EXCERPT:
        #start of lines added by WinHelp2002
        # [Misc A - Z]
        127.0.0.1 phpadsnew.abac.com
        127.0.0.1 a.abnad.net
        127.0.0.1 e.abnad.net
        127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
        .
        .
        .
        #end of lines added by WinHelp2002




    *Remember just like your primary anti-virus software, it is important to:
    • Keep all of these programs up-to-date (using auto-updates where possible), and
    • Use them on a regular (minimum weekly) basis.




    REALITY CHECK:
    • Who else uses your PC? What are the potential risks created by multiple (potentially loose cannon) users and why?
    • What about bad luck, simple mistakes, and bad browsing choices (SEE: www.siteadvisor.com and their BLOG)?
    • SEE: The Dangers of Popularity (for Popular SEARCH TERMS):
      http://blog.siteadvisor.com/2006/08/...pularity.shtml
      The correlation of search term popularity and search term riskiness illustrates how malicious activity tends to follow and exploit consumer behavior. Users demand "free," and bad actors flock to fill corresponding search results with their deceptive offerings. All too often, users don't realize the detrimental consequences of these sites until their systems crash from spyware or their inboxes become choked with spam.


    ABOVE ALL, it is most imperative that users exercise "safe surfing" habits such as banning or at least verifying email attachments (with scanning tools) before opening, and by not executing programs unless obtained from a trusted (or researched) source, etc.



    In general, always research any unfamiliar links or products that you might want to access or download. In particular, the SiteAdvisor site and other links listed in my signature have continued to make a significant difference to my clients’ PC health due to better-informed browsing habits and choices. Peer-to-Peer and FREE download sites add a level of risk that many should seriously take into account and adjust their behavior accordingly.

    Additionally, TEMPORARY files are both a significant source of clutter and potential hiding places for MALWARE content. Clean out those areas periodically - at least weekly.




    Those that continue to want to use ‘Limewire’, 'BitTorrent', 'Bearshare', ‘Morpheus’ or other P2P applications, can expect to see the possibility of more malware issues (such as bad executables):

    http://www.siteadvisor.com/sites/bearshare.com


    You would be well-advised to at least consider strengthening your real-time prevention tools and use either Spy Sweeper or Spyware Doctor, and possibly also run AVG Anti-Spyware - formally known as EWIDO (mainly for anti-trojan defensive purposes) in real-time, as well (paid version=realtime). No combination of tools, however, can ever be completely fail-safe for all possible issues.
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