folders keep closing!

  1. 08-03-2007  #1
    groophoeven
    groophoeven is offline Newbie

    folders keep closing!

    hi,
    i need some help with a problem which is driving me up the wall! my computer has started closing my folders whenever i open them which is making it difficult to access any of my data files.. i've tried running anti viruses and spyware searches but so far i've come back clean!

  3. 08-03-2007  #2
    Winnipeg
    Winnipeg is offline Valued Member
    First thing I would do is run hijack this and let the spyware moderators take a look at your hijack log, their should be a thread called "Before posting a hijack this log, which will explain everything you need to do.

    Have you tried resetting your folders.

    Go To > Start > Windows Explorer > Tools > Folder Options > General > Restore Defaults(if that doesn't work) Click on the view tab...if you have remember each folders view setting checked, Uncheck it see if this helps.

    Since you have Xp, you could restore your system back to a day you had no problems and see if that fixes the problem.

    Go To Start > Run box type: %systemroot%\system32\restore\rstrui.exe
    This will open the program System Restore.. click the option restore my computer to an eariler time.. highlight a date and click next...Windows will shut down and restart...You should get a message your system has been successfuly restored or Windows could not restore your system..If the latter is the choice just pick another restore point.

    If all that doesn't work then try repairing Internet Explorer.

    Go To Start > Run box type: appwiz.cpl when add & remove programs opens scroll down to Internet Explorer...highlight IE click change/remove their should be a dialog box that says you can repair Internet Explorer.

    If this is spyware related you have to remove the spyware, so I would post a hijack log and let the experts take a look at it and they will tell you how to proceed.
  4. 09-03-2007  #3
    groophoeven
    groophoeven is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    thanks for that! this is my hijack this log..

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [DPAgnt] C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
    O4 - HKLM\..\Run: [MSConfig] C:\Documents and Settings\pete\Local Settings\Temporary Internet Files\Content.IE5\98SCKOA7\msconfig[1].exe /auto
    O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKLM\..\RunOnce: [RebootAfterUninstallingFreedom] C:\WINDOWS\system32\runonce.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/downlo...eckControl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by124w.bay124.mail.live.com/m...s/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1173299360468
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1169658744125

    i'm not getting a repair option in ie7 when i follow the above options but i'll try the folder options now.
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