I get this messege Runtime Error...

  1. 22-02-2007  #1
    sikot
    sikot is offline Newbie

    I get this messege Runtime Error...

    runtime error! program: c:\windows\explorer.exe...
    This application has requested the Runtime to terminate in an unusual way.
    Please contact the application's support team for more information.

    After that I X it out and all my windows close. Here is my log:

    Logfile of HijackThis v1.99.1
    Scan saved at 00:36:02, on 23/02/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\Program Files\הפוך על הפוך\hebrew.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Opera\Opera.exe
    C:\Program Files\eMule\emule.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\user\Application Data\Opera\Opera\profile\cache4\temporary_download \hijackthis (1).exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.icq.com/search/search_frame.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.icq.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.il
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: MSNToolBandBHO - {49E0E0F0-5C30-11D4-945D-000000000000} - C:\WINDOWS\system32\msntb.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Block frame with Ad Muncher - http://www.admuncher.com/request_wil...=menu_ie_frame
    O8 - Extra context menu item: Block image with Ad Muncher - http://www.admuncher.com/request_wil...=menu_ie_image
    O8 - Extra context menu item: Block link with Ad Muncher - http://www.admuncher.com/request_wil...d=menu_ie_link
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Don't filter page with Ad Muncher - http://www.admuncher.com/request_wil...enu_ie_exclude
    O8 - Extra context menu item: Report page to the Ad Muncher developers - http://www.admuncher.com/request_wil...menu_ie_report
    O8 - Extra context menu item: הורד באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: הורד הכל באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_all.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
    O9 - Extra button: מחקר - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2B26018A-1D8D-4C19-9A9B-F6C49453A21D} - http://irc.msn.co.il/Kehilot/launcher.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab
    O16 - DPF: {701DC9DC-ACD5-4E94-85E3-F3F1ED68611A} (CWebClientCtl Object) - http://download.paltalk.com/webclien...bclientctl.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shoc...sh/swflash.cab
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download...basetup161.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

    please help me'
    sikot.
  2. 22-02-2007  #2
    VopThis
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    runtime error! program: c:\windows\explorer.exe...
    What were you running at the time of the error. Several running applications may have incorrect PATHS or character notation issues, for instance (my unadjusted system reads the hebrew characters as ??). They may need to be uninstalled or reinstalled or require special configuration for that alphabet:

    O8 - Extra context menu item: ???? ??????? ????-?? - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: ???? ??? ??????? ????-?? - C:\Program Files\FlashGet\jc_all.htm

    C:\Program Files\???? ?? ????\hebrew.exe


    Additionally and in general, a PC environment that includes the use of Peer-to-peer (P2P) applications is simply an open invitation to allow potential issues from bad downloads and other hard to isolate odd consequences, etc.




    We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.




    Download and install AVG Anti-Spyware 7.5 (AVG AS - formally known as Ewido anti-spyware 4.0 - uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run AVG Anti-Spyware
    • Wait a few moments and AVG Anti-Spyware should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:

    • Click on the Update now LINK at the top of the window
      • Click on the Start update button
      • Wait for the update to download and install
  3. This is very important to get the LATEST updates.
  4. Click on the Status ICON
    • Under "Your computers Security"
      Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
  5. Click on the Scanner ICON at the top of the window
  6. Click on the Settings tab then select Recommended Actions and choose Quarantine
  7. When updating has finished. Close AVG Anti-Spyware.



    8. We will be using this tool in a later step.




    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________


    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware , and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. AVG Anti-Spyware will now begin to scan your system.

    • If AVG Anti-Spyware finds anything it will list them in the Preview WINDOW:
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).

    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the AVG Anti-Spyware scan results into your next post.
    • Close AVG Anti-Spyware.


    REBOOT and Post your latest HijackThis log. And, let us know how your PC is now behaving – any changes in behavior.
Last edited by VopThis; 22-02-2007 at 11:23 PM.
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