My Computer is going to die =( (RESOLVED)

  1. #1
    LynhNie is offline Newbie

    My Computer is going to die =( (RESOLVED)

    So I'm back here again because my computer has failed me...Recently when I'm on the computer it would automatically shut down and a blue screen appears with a notice that there is a device error on my computer and so it was stopped and shut down...it also adds something on the line of if this is the first time u see this message, restart ur comp but if this message follows after then try uninstalling new harddrives..I will try to copy the message after I post this HJT log..and my computer has been running pretty slow...Once again I ask for ur great help!

    HJT LOG:
    Logfile of HijackThis v1.99.1
    Scan saved at 11:49:06 AM, on 1/13/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    C:\Program Files\CleanUp!\Cleanup.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
    O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtim e.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4979\SiteAdv.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: RaConfig2500.lnk = C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\LynhNiE\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
    O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)
    O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\4979\SAService.exe

    THANK YOU!!!!


  2. #2
    LynhNie is offline Newbie
    Also to add I can access my computer without it shutting off on me with the device error notice when I'm on Safe mode, and this HJT log was taken in SAfe Mode.

  3. #3
    VopThis is offline Senior Member (Canada)
    O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)
    Stop and Disable a Service
    • Go to Start » Run » type: Services.msc » OK.
    • Scroll down and find this service: (bracketed service name{s} above)
    • Double-click on it.
    • Under the General tab, click the Stop button.
    • Then change the Startup Type to Disabled.
    • Click Apply and then OK.
    Next:
    • Run HijackThis.
    • Click on ’Open the Misc Tools section’.
    • Click on ’Delete an NT Service’.
    • Enter the (service name identified in brackets) into that field (make sure there are NO spaces before or after the name):
      service name(s)
    • Click OK and select NO when asked to reboot.


    REBOOT.
    Let us know if that service line is no longer present and how your PC is now behaving. Post a revised HJT LOG if you are able to access NORMAL MODE.

  4. #4
    LynhNie is offline Newbie
    Wow! thank you for the super fast reply! I deleted the things as followed and it appeared that the problem was fixed b/c i was able to stay on my desktop longer but then Windows Shut down after 5 minutes or so as I was replying to you. I've printed some Screen shots of some errors hope it helps...

    HJT LOG

    Logfile of HijackThis v1.99.1
    Scan saved at 4:28:31 PM, on 1/13/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
    C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\PROGRA~1\McAfee\MSC\mctskshd.exe
    C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\Program Files\SiteAdvisor\4979\SAService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\MessengerPlus! 3\MsgPlus.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\LogiTray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\SiteAdvisor\4979\SiteAdv.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Vpskeys\vpskeys.exe
    C:\Program Files\Logitech\Video\ManifestEngine.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\mcafee\msc\mcuimgr.exe
    C:\HJT\HijackThis.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\SoftwareDistribution\Download\Install\I E7-WindowsXP-x86-enu.exe
    c:\82f1cb49be5da1e2fa78e4\update\iesetup.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.soompi.com/forums
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
    O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup
    O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtim e.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4979\SiteAdv.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [taskman] C:\WINDOWS\system32\taskman.exe
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKCU\..\Run: [VPSKEYS] C:\Program Files\Vpskeys\vpskeys.exe
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: RaConfig2500.lnk = C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
    O8 - Extra context menu item: Download Link Using Mega Manager... - C:\Program Files\Megaupload\Mega Manager\mm_file.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\LynhNiE\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
    O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\4979\SAService.exe

    ********
    I copied the error message that appears after Windows automatically shuts down:

    A problem has been detected and Windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screeen appears again, follow these steps:

    Check to be sure you have adequate disk space. if a drive is identified in the stop messag, disable or check with manufacturer for driver updates. Try changing video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart computer, press F8 to select Advance Startup Options and then select safe mode.

    Technical Information:

    ***STOP: 0x0000008E (0xC0000005, 0xEF2703D7, 0XEE111A20, 0X00000000)

    ***SYSTEM32: lzx32.sys - Address EF2703D7 base at EF26E000 Datestamp 458c2c44

    Beginning Dump of Physical Memory
    Physical Memory dump complete
    Contact your system administrator and technical support group for further assistance.


    This was the message after I sent the error report to Microsoft:



    This was the message during the HJT log run:



    Thank you so much for ur help thus far!

  5. #5
    VopThis is offline Senior Member (Canada)
    ***SYSTEM32: lzx32.sys - Address EF2703D7 base at EF26E000 Datestamp 458c2c44
    The presence of lzx32.sys is indicative of the 'rustock' infection.

    Please download and run the rustbfix and post and logs created plus a revised HijackThis LOG and current observations:

    http://www.geekstogo.com/forum/How_t...s-t140682.html



    The error message that you received from the last HijackThis LOG is a request by the tool's developer to help improve the tool where possible.

  6. #6
    LynhNie is offline Newbie
    The computer has been normal since yesterday after that one shut down...

    Here are the logs:

    RUSTOCK PRELOG:

    ************************* Rustock.b-fix -- By ejvindh *************************
    Sun 01/14/2007 21:15:10.82

    ******************* Pre-run Status of system *******************

    Rootkit driver PE386 is found. Starting the unload-procedure....

    Rustock.b-ADS attached to the System32-folder:
    :lzx32.sys 70550
    Total size: 70550 bytes.
    Attempting to remove ADS...
    system32: deleted 70550 bytes in 1 streams.

    Looking for Rustock.b-files in the System32-folder:
    No Rustock.b-files found in system32


    ******************* Post-run Status of system *******************

    Rustock.b-driver on the system: NONE!

    Rustock.b-ADS attached to the System32-folder:
    No System32-ADS found.

    Looking for Rustock.b-files in the System32-folder:
    No Rustock.b-files found in system32


    ******************************* End of Logfile ********************************

    RUSTOCK AVENGER LOG:

    //////////////////////////////////////////
    Avenger Pre-Processor log
    //////////////////////////////////////////

    Error: could not create zip file.
    Error code: 80


    Error: could not create reboot file.
    Error code: 80


    Error: could not create reboot batch.
    Error code: 80


    //////////////////////////////////////////


    Logfile of The Avenger version 1, by Swandog46
    Running from registry key:
    \Registry\Machine\System\CurrentControlSet\Service s\bmxcwmpr

    *******************

    Script file located at: \??\C:\WINDOWS\cyjsouyr.txt
    Script file opened successfully.

    Script file read successfully

    Backups directory opened successfully at C:\Avenger

    *******************

    Beginning to process script file:

    Driver PE386 unloaded successfully.
    Program C:\Rustbfix\2run.bat successfully set up to run once on reboot.

    Completed script processing.

    *******************

    Finished! Terminate.//////////////////////////////////////////


    Logfile of The Avenger version 1, by Swandog46
    Running from registry key:
    \Registry\Machine\System\CurrentControlSet\Service s\ogscbink

    *******************

    Script file located at: \??\C:\Program Files\pskommhx.txt
    Script file opened successfully.

    Script file read successfully

    Backups directory opened successfully at C:\Avenger

    *******************

    Beginning to process script file:



    Registry key \Registry\Machine\System\CurrentControlSet\Service s\PE386 not found!
    Unload of driver PE386 failed!

    Could not process line:
    PE386
    Status: 0xc0000034

    Program C:\Rustbfix\2run.bat successfully set up to run once on reboot.

    Completed script processing.

    *******************

    Finished! Terminate.

    HJT LOG:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:27:39 PM, on 1/14/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
    C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\PROGRA~1\McAfee\MSC\mctskshd.exe
    C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\MessengerPlus! 3\MsgPlus.exe
    C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Logitech\Video\LogiTray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\SiteAdvisor\4979\SiteAdv.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Vpskeys\vpskeys.exe
    C:\Program Files\BitComet\BitComet.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
    C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
    C:\Program Files\SiteAdvisor\4979\SAService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\notepad.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\mcafee\msc\mcuimgr.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.soompi.com/forums
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
    O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup
    O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtim e.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4979\SiteAdv.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [taskman] C:\WINDOWS\system32\taskman.exe
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKCU\..\Run: [VPSKEYS] C:\Program Files\Vpskeys\vpskeys.exe
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: RaConfig2500.lnk = C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
    O8 - Extra context menu item: Download Link Using Mega Manager... - C:\Program Files\Megaupload\Mega Manager\mm_file.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\LynhNiE\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4979\SiteAdv.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
    O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
    O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
    O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
    O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\4979\SAService.exe

  7. #7
    VopThis is offline Senior Member (Canada)
    I conclude that everything remains fine on your PC.


    To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.



    ONLY ONCE you are as clean as possible from any needed cleanup steps - As a final cleanup step (after serious infection), it may be advisable to Reset and Re-enable your System Restore to remove any bad files that MAY have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

    PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. Accordingly and of further note; it can be very unsafe to run with admin rights on any PC that you browse the Internet with.


    (Windows XP)
    FOLDER LOCATION: c:\System Volume Information\_restore….
    To Turn OFF System Restore.
    1. Click the Start button.
    2. Right-click My Computer, and then click Properties.
    3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
    4. Click Apply.

    REBOOT.

    To Turn ON System Restore.
    1. Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
    2. Create new System Restore points.


    (Windows ME)
    FOLDER LOCATION: c:\_RESTORE\TEMP\….
    See the following link for instructions:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam




    To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:
    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
      http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
      http://www.microsoft.com/windows/ie/default.asp
      • http://www.securityfocus.com/news/11273
        If you surf to questionable (blockable) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.

    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching (using a real-time AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
      AVG: http://free.grisoft.com/doc/1
      Avast: http://www.avast.com/eng/avast_4_home.html

    3. In addition to using Ad-aware, consider using another free malware scanning/removal program :
      Adaware SE: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5
      Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1


      AVG Anti-Spyware : http://free.grisoft.com/doc/20/lng/us/tpl/v5


      Microsoft Windows Defender beta 2 : http://www.download.com/Microsoft-Wi...ml?tag=lst-0-1

    4. Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
      Kerio Personal Firewall: http://www.sunbelt-software.com/Kerio.cfm
      *** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
      Zone Alarm: http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za

      It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.

    5. Consider using an alternate free browser for general web surfing but you must use IE for windows updates. The use of Firefox (or similar alternate) mitigates the many types of malware that are now possible when using IE ActiveX based components.
      Mozilla Firefox: http://www.mozilla.org/products/firefox/

    6. Consider increasing your browser security by using these programs:
      SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
      SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html
    7. A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
      • Run the HiJackThis tool and select ‘Open the Misc Tools section’.
      • Next select ‘Open host file manager’ button.
      • Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
      • Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.

        EXCERPT:
        #start of lines added by WinHelp2002
        # [Misc A - Z]
        127.0.0.1 phpadsnew.abac.com
        127.0.0.1 a.abnad.net
        127.0.0.1 e.abnad.net
        127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
        .
        .
        .
        #end of lines added by WinHelp2002




    *Remember just like your primary anti-virus software, it is important to:
    • Keep all of these programs up-to-date (using auto-updates where possible), and
    • Use them on a regular (minimum weekly) basis.




    REALITY CHECK:
    • Who else uses your PC? What are the potential risks created by multiple (potentially loose cannon) users and why?
    • What about bad luck, simple mistakes, and bad browsing choices (SEE: www.siteadvisor.com and their BLOG)?
    • SEE: The Dangers of Popularity (for Popular SEARCH TERMS):
      http://blog.siteadvisor.com/2006/08/...pularity.shtml
      The correlation of search term popularity and search term riskiness illustrates how malicious activity tends to follow and exploit consumer behavior. Users demand "free," and bad actors flock to fill corresponding search results with their deceptive offerings. All too often, users don't realize the detrimental consequences of these sites until their systems crash from spyware or their inboxes become choked with spam.


    ABOVE ALL, it is most imperative that users exercise "safe surfing" habits such as banning or at least verifying email attachments (with scanning tools) before opening, and by not executing programs unless obtained from a trusted (or researched) source, etc.



    In general, always research any unfamiliar links or products that you might want to access or download. In particular, the SiteAdvisor site and other links listed in my signature have continued to make a significant difference to my clients’ PC health due to better-informed browsing habits and choices. Peer-to-Peer and FREE download sites add a level of risk that many should seriously take into account and adjust their behavior accordingly.

    Additionally, TEMPORARY files are both a significant source of clutter and potential hiding places for MALWARE content. Clean out those areas periodically - at least weekly.




    Those that continue to want to use ‘Limewire’, 'BitTorrent', 'Bearshare', ‘Morpheus’ or other P2P applications, can expect to see the possibility of more malware issues (such as bad executables):

    http://www.siteadvisor.com/sites/bearshare.com


    You would be well-advised to at least consider strengthening your real-time prevention tools and use either Spy Sweeper or Spyware Doctor, and possibly also run AVG Anti-Spyware - formally known as EWIDO (mainly for anti-trojan defensive purposes) in real-time, as well (paid version=realtime). No combination of tools, however, can ever be completely fail-safe for all possible issues.

  8. #8
    LynhNie is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    Thank you sooo much for ur help!!!!!!!!!!!

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