error messages(RESOLVED)

**Crewie** · 08-01-2007

I still keep getting

"RUNDLL
ERROR LOADING C:\Documents and Settings\owner\Local Settings\Aplication Data\deyxeod.dll
The Specified module could not be found"

when I start the machine up and

and on closing the machine down, I get the message

" NVIDIA Twin View Window
The program is not responding"

Other than that, things are fine, thanks.

**Neal** · 08-01-2007

Let me see a new hijackthis log and also...

Find this file again:

C:\Documents and Settings\Owner\Local Settings\Application Data\deyxeod.dll",yxagpn

For each one that shows in the search:
Right click on it and select Properties. Click on the Version tab. Under Other version information click on Company, post back all information you find on that please.

**Crewie** · 08-01-2007

Logfile of HijackThis v1.99.1
Scan saved at 21:46:08, on 08/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_ 3dsmax8server.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\vsnpstd2.exe
C:\WINDOWS\system32\obwzchsf.exe
C:\freeserve\freeserveconnectionkit\atdialler1.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\EndItAll\enditall.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freeserve.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4CD9BA25-6604-E2C4-F0DF-09350E115578} - blank (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {84873f92-1dd2-11b2-b404-d0304aaf4e10} - C:\WINDOWS\system32\msahgjee.dll
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 8.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [obwzchsf.exe] C:\WINDOWS\system32\obwzchsf.exe
O4 - HKLM\..\Run: [deyxeod.dll] C:\WINDOWS\system32\rundll32.exe "C:\Documents and Settings\Owner\Local Settings\Application Data\deyxeod.dll",yxagpn
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Freeserve Connection Kit.lnk = C:\freeserve\freeserveconnectionkit\atdialler1.exe
O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn...taller_gmn.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1094658181656
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136660031375
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex...l_v1-0-3-0.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B34AEBB0-CBCD-4D47-891A-C77200462462}: NameServer = 85.255.113.114 85.255.112.8
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_ 3dsmax8server.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

I ran VIRUSTOTAL this one again also.
C:\WINDOWS\system32\obwzchsf.exe

AntiVir 7.3.0.21 01.08.2007 TR/Obfus.Gen.31
Authentium 4.93.8 12.30.2006 no virus found
Avast 4.7.892.0 12.30.2006 no virus found
AVG 386 01.08.2007 no virus found
BitDefender 7.2 01.08.2007 Trojan.Obfus.Gen
CAT-QuickHeal 9.00 01.08.2007 (Suspicious) - DNAScan
ClamAV devel-20060426 01.08.2007 no virus found
DrWeb 4.33 01.08.2007 no virus found
eSafe 7.0.14.0 01.08.2007 Win32.Polipos.sus
eTrust-InoculateIT 23.73.107 01.06.2007 no virus found
eTrust-Vet 30.3.3311 01.08.2007 no virus found
Ewido 4.0 01.08.2007 no virus found
Fortinet 2.82.0.0 01.08.2007 suspicious
F-Prot 3.16f 01.05.2007 no virus found
F-Prot4 4.2.1.29 01.05.2007 no virus found
Ikarus T3.1.0.27 01.08.2007 Trojan.Obfus.Gen
Kaspersky 4.0.2.24 01.08.2007 no virus found
McAfee 4934 01.08.2007 no virus found
Microsoft 1.1904 01.07.2007 no virus found
NOD32v2 1963 01.08.2007 no virus found
Norman 5.80.02 12.31.2007 no virus found
Panda 9.0.0.4 01.08.2007 no virus found
Prevx1 V2 01.08.2007 no virus found
Sophos 4.13.0 01.05.2007 no virus found
Sunbelt 2.2.907.0 01.05.2007 VIPRE.Suspicious
TheHacker 6.0.3.146 01.08.2007 no virus found
UNA 1.83 01.06.2007 no virus found
VBA32 3.11.2 01.08.2007 no virus found

Then this one as requested

C:\Documents and Settings\Owner\Local Settings\Application Data\deyxeod.dll",yxagpn

AntiVir 7.3.0.21 01.08.2007 no virus found
Authentium 4.93.8 12.30.2006 no virus found
Avast 4.7.892.0 12.30.2006 no virus found
AVG 386 01.08.2007 no virus found
BitDefender 7.2 01.08.2007 no virus found
CAT-QuickHeal 9.00 01.08.2007 no virus found
ClamAV devel-20060426 01.08.2007 no virus found
DrWeb 4.33 01.08.2007 no virus found
eSafe 7.0.14.0 01.08.2007 no virus found
eTrust-InoculateIT 23.73.107 01.06.2007 no virus found
eTrust-Vet 30.3.3311 01.08.2007 no virus found
Ewido 4.0 01.08.2007 no virus found
Fortinet 2.82.0.0 01.08.2007 no virus found
F-Prot 3.16f 01.05.2007 no virus found
F-Prot4 4.2.1.29 01.05.2007 no virus found
Ikarus T3.1.0.27 01.08.2007 no virus found
Kaspersky 4.0.2.24 01.08.2007 no virus found
McAfee 4934 01.08.2007 no virus found
Microsoft 1.1904 01.07.2007 no virus found
NOD32v2 1963 01.08.2007 no virus found
Norman 5.80.02 12.31.2007 no virus found
Panda 9.0.0.4 01.08.2007 no virus found
Prevx1 V2 01.08.2007 no virus found
Sophos 4.13.0 01.05.2007 no virus found
Sunbelt 2.2.907.0 01.05.2007 no virus found
TheHacker 6.0.3.146 01.08.2007 no virus found
UNA 1.83 01.06.2007 no virus found
VBA32 3.11.2 01.08.2007 no virus found

where do I find these above, so that I can right click for properties? I can not manualy find the C:\Documents and Settings\Owner\Local Settings\Application Data\deyxeod.dll",yxagpn . The only way I can get to scan this one is simply by copy/pasting the details in the browse box. There is no visible file of this name in the folder that you specified.

**Neal** · 09-01-2007

Did you do this?

Go here to learn how to show hidden files/folders:

http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5

File in question is in Application Data folder.

**Crewie** · 09-01-2007

I have done the above, and I can still not find this file.
I have also looked in the administrators application data folder and I can not find it there either.

**Neal** · 09-01-2007

1. Launch Windows Defender
2. Click Tools > General Settings
3. Under Realtime Protection Options uncheck "Turn on real real-time protection (recommended)".
4. Click the Save button
5. Close Windows Defender

Run hijackthis and click on scan button and put checks next to these:

O2 - BHO: (no name) - {4CD9BA25-6604-E2C4-F0DF-09350E115578} - blank (file missing)
O2 - BHO: (no name) - {84873f92-1dd2-11b2-b404-d0304aaf4e10} - C:\WINDOWS\system32\msahgjee.dll

O4 - HKLM\..\Run: [obwzchsf.exe] C:\WINDOWS\system32\obwzchsf.exe
O4 - HKLM\..\Run: [deyxeod.dll] C:\WINDOWS\system32\rundll32.exe "C:\Documents and Settings\Owner\Local Settings\Application Data\deyxeod.dll",yxagpn

Nothing open but hijackthis and click on fix checked

Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.

Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):

DELETE FILES:

C:\WINDOWS\system32\obwzchsf.exe

Reboot normal mode and tell me how things are now.

**Crewie** · 10-01-2007

Thanks a million! Its back to normal.

**Neal** · 10-01-2007

Fantastic,

If you are no longer having any more trouble here is some preventative measures for you.

Be sure to re-hide hidden files/folders if you were asked to unhide them

Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

http://www.d-a-l.com/help/showthread.php?t=32403

Flush your restore points in ME and XP, by turning System Restore off and then back on.
This will create a fresh restore point.

Explained Here:
Windows XP: http://vil.nai.com/vil/SystemHelpDoc...ysRestore.aspx

Explained Here
Microsoft ME:
http://service1.symantec.com/SUPPORT...rc=sec_doc_nam

RegProtect

This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

You have the option of allowing(good) items or blocking(bad)items.

http://www.diamondcs.com.au/index.php?page=regprot

To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

http://www.microsoft.com/windows/ie/default.asp

2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
AVG: http://free.grisoft.com/doc/1

Avast: http://www.avast.com/eng/avast_4_home.html

3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
Windows Defender

http://www.microsoft.com/athome/secu...e/default.mspx

4. Consider using a free firewall if you are not already using one. Some good free ones are:
Kerio
http://www.sunbelt-software.com/Kerio.cfm

Zone Labs Personal Firewall:
Zone Labs

5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
Mozilla Firefox: www.mozilla.org/products/firefox/

6. Consider increasing your browser security by using these programs:
SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

http://www.javacoolsoftware.com/spywareblaster.html

If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/

IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
https://netfiles.uiuc.edu/ehowes/www/resource.htm

Block access to Untrustworthy Sites

You can prevent your computer from visiting a myriad of untrustworthy sites and ad-servers by installing a customised hosts file. One of the best available is the: MVPS Hosts File. Simply follow the instructions to install the file in the correct location. This will not only make surfing safer but will improve website load times and block popups from many of the large ad-servers.

*Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

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