Hello there, I would like to say: Thank You, in Advance for helping me. So. Thank you.
Hi, My computer has recently (started yesterday) been running very slowly and I can't figure out why. I try and run Spyware Doctor, and AD Aware SE Personal, However neither will load, They will begin to load and then Just.. Stop responding, very frustrating. Also, I am noticing a 4-7 second delay when I click on a folder, or a picture etc. Before it will allow me to click it again and access the item. In Addition to the pains of this, When I attempt to log into my favourite video game: World of Warcraft, It goes through the process and then tells me: "Unable to Validate Game Version, This may be caused by file corruption, or interference of another program."
Here is my HiJackthis Logfile, I hope it helps.
Logfile of HijackThis v1.99.1
Scan saved at 2:06:54 AM, on 12/25/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hwclock.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\sysdat.exe
C:\WINDOWS\system32\1.tmp
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\World of Warcraft\WoW.exe
C:\WINDOWS\System32\svchost.exe
C:\HiJackThis\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
R3 - URLSearchHook: (no name) - _{02EE5B04-F144-47BB-83FB-A60BD91B74A9} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\1.tmp
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDO WS\system32\1.tmp
O2 - BHO: War Rock Toolbar Helper - {0914953A-B6C0-42C3-983E-5213C64AFA9B} - C:\Program Files\War Rock Toolbar\v3.2.0.0\War_Rock_Toolbar.dll
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: War Rock Toolbar - {5D956A61-05E7-427B-A2B1-BF32FB18B1BE} - C:\Program Files\War Rock Toolbar\v3.2.0.0\War_Rock_Toolbar.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [Microsoft (R) Windows Protocol Deployment Manager] C:\WINDOWS\system32\1.tmp
O4 - HKLM\..\RunServices: [Windows Messenger] msnsmgs.exe
O4 - HKLM\..\RunServices: [AutoVirusProtection] ciscv.exe
O4 - HKCU\..\RunServices: [Windows Messenger] msnsmgs.exe
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F462C8A1-EC44-4EE4-9C35-48607B53FF15}: NameServer = 164.58.198.138 164.58.253.10
O20 - AppInit_DLLs: repairs.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Windows Protocol Deployment Manager (PDM) - Unknown owner - C:\WINDOWS\system32\1.tmp
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: tsecure - Unknown owner - C:\WINDOWS\tsecure.exe
O23 - Service: change me please (virus) - Unknown owner - C:\WINDOWS\sysdat.exe
Thank you For your Time.
-Snake
Last edited by SnakeWalters; 24-12-2006 at 05:08 PM.
Stop and Disable the above ServicesO23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe
O23 - Service: Windows Protocol Deployment Manager (PDM) - Unknown owner - C:\WINDOWS\system32\1.tmp
O23 - Service: change me please (virus) - Unknown owner - C:\WINDOWS\sysdat.exe
Next:
- Go to Start » Run » type: Services.msc » OK.
- Scroll down and find this service: (service names above in brackets)
- Double-click on it.
- Under the General tab, click the Stop button.
- Then change the Startup Type to Disabled.
- Click Apply and then OK.
- Run HijackThis.
- Click on ’Open the Misc Tools section’.
- Click on ’Delete an NT Service’.
- Enter the (service name identified in brackets) into that field (make sure there are NO spaces before or after the name):
service name- Click OK and select NO when asked to reboot.
Read over the following directions. Ask if anything appears unclear to you.
Clean out TEMPORARY FILES procedures:
To clean your temp folder, recycle bin, etc..please download this free tool:
CCleaner http://www.ccleaner.com/downloadbuilds.asp
Install Options:
- Don't install any Toolbars, or other programs, should it ask you!
- Just uncheck the option of installing the Yahoo toolbar.
It will put a shortcut on your Desktop.
Do not run CCleaner until requested later.
We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.
SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:
O4 - HKLM\..\RunServices: [WINDOWS MESSENGER] msnsmgs.exe
O4 - HKLM\..\RunServices: [AUTOVIRUSPROTECTION] ciscv.exe
O4 - HKCU\..\RunServices: [WINDOWS MESSENGER] msnsmgs.exe
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O20 - AppInit_DLLs: repairs.dll
O23 - Service: tsecure - Unknown owner - C:\WINDOWS\tsecure.exe
Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.
HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here
SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).
Delete TEMPORARY FILES: Now, use CCleaner to hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):
Run CCleaner .
FIRST-TIME USE:
Select the ‘Options’ BUTTON option (top LEFT), ‘Advanced’ BUTTON, and then UNCHECK the ‘Only delete files in Windows Temp Folders older than 48 hours’.
Select the ‘Cleaner’ BUTTON option (top LEFT), if not already selected. Use the ’Windows’ TAB up front by default.
- Uncheck ‘Cookies’ option (advisable)
- Optionally, Uncheck ‘Recently Typed URLs’ option (potentially still useful)
- Click the ‘Analyse’ button.
- Thereafter, click ‘Run Cleaner’ after you have reviewed what it proposes to clean.
***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.
Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):
DELETE FILES:
msnsmgs.exe
ciscv.exe
repairs.dll
C:\WINDOWS\tsecure.exe
POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.
Thanks Vop for your info, However sad to report Seemingly no change on the shenanigans of my speed... Ill give you a report on everything then pop up my log... Here we go!
Did the services.msc thing, took me a few tries (and some thinking) but finnaly was able to turn off PDM, and keep it off. The other 2 I couldnt find on the list and HiJack couldnt find em in the registry.. so I went past them.
For some reason or another, Windows Messenger (both) couldnt be found on the list... and neither was AppInit_DLLs: repair.dll .. I wish I had a clue what I was doing.. Anyway on with the report..SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:
O4 - HKLM\..\RunServices: [WINDOWS MESSENGER] msnsmgs.exe
O4 - HKLM\..\RunServices: [AUTOVIRUSPROTECTION] ciscv.exe
O4 - HKCU\..\RunServices: [WINDOWS MESSENGER] msnsmgs.exe
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O20 - AppInit_DLLs: repairs.dll
O23 - Service: tsecure - Unknown owner - C:\WINDOWS\tsecure.exe
turned off my comp, rebooted in safe mode.. Ran CC where it took off like 140 mbs of junk.. (yay?) Went and found the stuff told to delete:
Except for msnmgs.exe, and repairs.dll .. cause.. I couldn't find em.DELETE FILES:
msnsmgs.exe
ciscv.exe
repairs.dll
C:\WINDOWS\tsecure.exe
End of my Report of Sadness... Thanks for Keepin up the Good Fight.. And as promised.. heres my log... Thanks Boss..
-Snake
Logfile of HijackThis v1.99.1
Scan saved at 11:51:25 AM, on 12/27/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HiJackThis\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\1.tmp
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDO WS\system32\1.tmp
O2 - BHO: War Rock Toolbar Helper - {0914953A-B6C0-42C3-983E-5213C64AFA9B} - C:\Program Files\War Rock Toolbar\v3.2.0.0\War_Rock_Toolbar.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2007\SCActiveBlock.dll
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: War Rock Toolbar - {5D956A61-05E7-427B-A2B1-BF32FB18B1BE} - C:\Program Files\War Rock Toolbar\v3.2.0.0\War_Rock_Toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F462C8A1-EC44-4EE4-9C35-48607B53FF15}: NameServer = 164.58.198.138 164.58.253.10
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: interceptor.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
If 'Spyware Doctor' is currently running, please exit that application for now:
Disable Spyware Doctor
- Click the Spyware Doctor icon in the System Tray.
- Click Settings.
- Click Startup Settings under Pick a Category.
- Uncheck Run at Windows startup.
- Click Apply and Exit Spyware Doctor.
Similarly, 'SpyCatcher' may also interfere with manual fixes and should be disabled or exited for now. It may not be a good idea to run both those tools at the same time.
You are not currently running a real-time (always on) antivirus tool - that could be a source of serious problems. Here are some good free Antivirus programs that are decent, including AVG and Avast!. Select one of these tools to protect your PC.
AVG: http://free.grisoft.com/doc/1
Avast: http://www.avast.com/eng/avast_4_home.html
SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\1.tmp
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDO WS\system32\1.tmp
Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.
In SAFE MODE:
Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):
DELETE FILES:
C:\WINDOWS\system32\1.tmp
You appear to have disabled some running applications in 'MSCONFIG', which MAY BE HIDING ADDITIONAL PROBLEMS. Please indicate what such items may be.
POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.
Howdy Vop, Did as directed still no change.. But.. I shall not lose hope.. Well.. not anymore of it anyway.. Lets see here.. Programs disabled in msconfig are:
msmgs
swdoctor
Steam
RegistryBooster
SpyCatcher Protector
Scheduler
and my log...
Logfile of HijackThis v1.99.1
Scan saved at 7:51:02 AM, on 12/28/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Micro Innovations\Keyboard\kbdap32a.EXE
C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Micro Innovations\Mouse\mouse32a.exe
C:\WINDOWS\VPro610.exe
C:\HiJackThis\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
O2 - BHO: War Rock Toolbar Helper - {0914953A-B6C0-42C3-983E-5213C64AFA9B} - C:\Program Files\War Rock Toolbar\v3.2.0.0\War_Rock_Toolbar.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2007\SCActiveBlock.dll (file missing)
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\1.bin\ND2FNBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: War Rock Toolbar - {5D956A61-05E7-427B-A2B1-BF32FB18B1BE} - C:\Program Files\War Rock Toolbar\v3.2.0.0\War_Rock_Toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2007\SpyCatcher.exe" reminder
O4 - HKLM\..\Run: [sp7u8adu] C:\WINDOWS\System32\sp7u8adu.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [OFFICEKB] C:\Program Files\Micro Innovations\Keyboard\kbdap32a.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft (R) Windows Protocol Deployment Manager] C:\WINDOWS\system32\1.tmp
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [LyraHD2TrayApp] "C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Micro Innovations\Mouse\mouse32a.exe
O4 - HKLM\..\Run: [AutoVirusProtection] ciscv.exe
O4 - HKLM\..\Run: [A7Dkde] C:\WINDOWS\pbqjpbar.exe
O4 - HKLM\..\Run: [97Al] C:\WINDOWS\caweheja.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: VProperty.lnk = C:\WINDOWS\VPro610.exe
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Windows Protocol Deployment Manager (PDM) - Unknown owner - C:\WINDOWS\system32\1.tmp (file missing)
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
Thanks boss.
A whole new list of infections have now surfaced.
We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.
Download and install AVG Anti-Spyware 7.5 (AVG AS - formally known as Ewido anti-spyware 4.0 - uninstall any previous version first).
- Click the Download BUTTON. On the next page click the Download now BUTTON.
- Save and then install (Run) from the save location.
- Open/Run AVG Anti-Spyware
- Wait a few moments and AVG Anti-Spyware should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:
- Click on the Update now LINK at the top of the window
- Click on the Start update button
- Wait for the update to download and install
- This is very important to get the LATEST updates.
- Click on the Status ICON
- Under "Your computers Security"
Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)- Click on the Scanner ICON at the top of the window
- Click on the Settings tab then select Recommended Actions and choose Quarantine
- When updating has finished. Close AVG Anti-Spyware.
We will be using this tool in a later step.
Reboot your computer in Safe Mode.______________________________
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware , and run a full scan:
- Click on the default Status ICON and select the Scan now LINK.
OR
- Click on the Scanner ICON . Select the Scan TAB.
- Select Complete System Scan. AVG Anti-Spyware will now begin to scan your system.
- If AVG Anti-Spyware finds anything it will list them in the Preview WINDOW:
- Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
- Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).
- When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
- Copy and paste the AVG Anti-Spyware scan results into your next post.
- Close AVG Anti-Spyware.
REBOOT into NORMAL MODE.
1. Download combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply (logfile is located at C:\ComboFix.txt).
Note:
Do not mouse click combofix's window whilst it's running. That may cause it to stall.
Please provide:
- a fresh HijackThis log
- combofix log