Possible spyware problem(RESOLVED)

  1. #11
    Bam0899 is offline Newbie

    Re: Possible spyware problem

    Looks to be some Trend Micro related stuff


  2. #12
    Neal is offline Dedicated Member
    How is your computer behaving now?

  3. #13
    Bam0899 is offline Newbie
    Everything appears to be ok now...


    Could you explain in simple terms what was wrong?

    Thanks for all your help

  4. #14
    Neal is offline Dedicated Member
    actually the only we did was fix your internet connection with winsockfix

    O10 - Broken Internet access because of LSP provider 'ua_lsp.dll' missing
    As far as the initial problem you were having I don't know what happened to that, there wasn't anything showing in the scans unless you ran spybot and adaware and those programs took care of it for you.

    If everything is still ok I will have some final tips and free programs for you to look at.

  5. #15
    Bam0899 is offline Newbie
    Everything still appears to be working just fine. I am not sure what happened to my initial problem either. I did do another update on all my spyware programs and ran scans, so maybe something finally found it.

    Any tips/suggestions you have would be appreciated and thanks again for all your help.

  6. #16
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    My pleasure and here you go:



    If you are no longer having any more trouble here is some preventative measures for you.

    Be sure to re-hide hidden files/folders if you were asked to unhide them

    Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

    http://www.d-a-l.com/help/showthread.php?t=32403

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.


    Explained Here:
    Windows XP: http://vil.nai.com/vil/SystemHelpDoc...ysRestore.aspx

    Explained Here
    Microsoft ME:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


    RegProtect

    This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

    You have the option of allowing(good) items or blocking(bad)items.


    http://www.diamondcs.com.au/index.php?page=regprot


    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1

    Avast: http://www.avast.com/eng/avast_4_home.html


    3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
    Windows Defender

    http://www.microsoft.com/athome/secu...e/default.mspx


    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Kerio
    http://www.sunbelt-software.com/Kerio.cfm

    OutPost Personal Firewall:
    Outpost



    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using these programs:
    SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    http://www.javacoolsoftware.com/spywareblaster.html


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    Block access to Untrustworthy Sites

    You can prevent your computer from visiting a myriad of untrustworthy sites and ad-servers by installing a customised hosts file. One of the best available is the: MVPS Hosts File. Simply follow the instructions to install the file in the correct location. This will not only make surfing safer but will improve website load times and block popups from many of the large ad-servers.



    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

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