\WINDOWS\system32\shdoclc.dll/dnserror.htm My computer is running really slow. I 've run virus checks (Norton, AVG) but there werent any viruses detected. I have also run the spyware(Spybot, Adaware) and had alot of tracking cookies etc which i delete. However it is still running extremely slow. I tried to browse the internet today using internet explorer and couldnt. Kept saying: \WINDOWS\system32\shdoclc.dll/dnserror.htm. I then tried the sbc/yahoo browser and it worked fine. I recently download hijackthis however could not understand how to rermove alot of the items that needed fixing. Please help......I work from home so I need to be able to access the internet as well as use my computer efficiently. Please someone help!!!!!!!!!
Logfile of HijackThis v1.99.1
Scan saved at 12:05:29 AM, on 10/26/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Softwin\BitDefender8\bdnagent.exe
C:\Program Files\Softwin\BitDefender8\bdswitch.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
c:\program files\softwin\bitdefender8\bdmcon.exe
C:\Program Files\hijackthis4\HijackThis.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\a-squared HiJackFree\a2hijackfree.exe
C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
C:\WINDOWS\System32\wuauclt.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {4F4D2E63-0377-4188-8B70-52934FA8A101} (First American File Control) - http://www.leadstoloans.com/activex/fafile.dll
O16 - DPF: {4F4D2E63-0377-4188-8B70-52934FA8A201} (First American Print Control) - http://www.leadstoloans.com/activex/faprint.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {A2EBA59E-C601-4AE3-900B-6B61F29500BE} (ActiveFormX Control) - https://widow1.factualdata.com/ocx/print3.ocx
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32
\YPCSER~1.EXE
ArchiveData(auto-quarantine- 2006-10-26 00-30-38.bckp)
Referencefile : SE1R128 18.10.2006
================================================== ====
MRU LIST
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obj[0]=MRU FileReference : C:\Documents and Settings\L.A\Application Data\microsoft\office\recent\Desktop.LNK
obj[1]=MRU FileReference : C:\Documents and Settings\L.A\recent\1,4,8,9,10,13,14,15, and 16.lnk
obj[2]=MRU FileReference : C:\Documents and Settings\L.A\recent\2wconfig.lnk
obj[3]=MRU FileReference : C:\Documents and Settings\L.A\recent\2Wire.lnk
obj[4]=MRU FileReference : C:\Documents and Settings\L.A\recent\Ab LogFile.lnk
obj[5]=MRU FileReference : C:\Documents and Settings\L.A\recent\AboutBuster[1].lnk
obj[6]=MRU FileReference : C:\Documents and Settings\L.A\recent\ALLMAN BS.lnk
obj[7]=MRU FileReference : C:\Documents and Settings\L.A\recent\browser.lnk
obj[8]=MRU RegReference : S-1-5-21-2052111302-725345543-839522115-1003\software\microsoft\windows\currentversion\exp lorer\comdlg32\opensavemru\*
obj[9]=MRU RegReference : S-1-5-21-2052111302-725345543-839522115-1003\software\microsoft\windows\currentversion\exp lorer\recentdocs\.txt
obj[10]=MRU RegReference : S-1-5-21-2052111302-725345543-839522115-1003\software\microsoft\windows\currentversion\exp lorer\recentdocs\Folder
obj[11]=MRU FileReference : C:\Documents and Settings\L.A\recent\hijackthis report 1.lnk
obj[12]=MRU RegReference : .DEFAULT\software\microsoft\windows media\wmsdk\general computername
obj[13]=MRU RegReference : S-1-5-18\software\microsoft\windows media\wmsdk\general computername
obj[14]=MRU RegReference : S-1-5-21-2052111302-725345543-839522115-1003\software\microsoft\windows media\wmsdk\general computername
obj[15]=MRU FileReference : C:\Documents and Settings\L.A\recent\New SmartSource Processing Fax Cover[1].lnk
obj[16]=MRU FileReference : C:\Documents and Settings\L.A\recent\Normal.lnk
obj[17]=MRU FileReference : C:\Documents and Settings\L.A\recent\Pine Village NorthHouston1600 sqftResale[1].lnk
obj[18]=MRU FileReference : C:\Documents and Settings\L.A\recent\Program Files.lnk
obj[19]=MRU FileReference : C:\Documents and Settings\L.A\recent\Residential Lease Agreement.1.lnk
obj[20]=MRU FileReference : C:\Documents and Settings\L.A\recent\SBC Yahoo!.lnk
obj[21]=MRU FileReference : C:\Documents and Settings\L.A\recent\Smart Source new Invoice.lnk
obj[22]=MRU FileReference : C:\Documents and Settings\L.A\recent\Templates.lnk
obj[24]=MRU RegReference : software\microsoft\direct3d\mostrecentapplication name
obj[25]=MRU RegReference : software\microsoft\direct3d\mostrecentapplication name
obj[26]=MRU RegReference : software\microsoft\directdraw\mostrecentapplicatio n name
obj[27]=MRU RegReference : S-1-5-21-2052111302-725345543-839522115-1003\software\microsoft\internet explorer download directory
obj[28]=MRU RegReference : S-1-5-21-2052111302-725345543-839522115-1003\software\microsoft\windows\currentversion\app lets\regedit lastkey
obj[29]=MRU RegReference : S-1-5-21-2052111302-725345543-839522115-1003\software\microsoft\windows\currentversion\exp lorer\comdlg32\lastvisitedmru
ALEXA
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obj[14]=RegValue : S-1-5-18\software\microsoft\internet explorer\extensions\cmdmapping "{c95fe080-8f5d-11d2-a20b-00aa003c157a}"
WINDOWS
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obj[15]=RegData : S-1-5-21-2052111302-725345543-839522115-1003\software\policies\microsoft\internet explorer\control panel "Homepage"
obj[16]=RegData : S-1-5-21-2052111302-725345543-839522115-1003\software\policies\microsoft\internet explorer\restrictions "NoBrowserOptions"
TRACKING COOKIE
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obj[17]=IECache Entry : Cookie:l.a@ads.pointroll.com/
obj[18]=IECache Entry : Cookie:l.a@tribalfusion.com/
obj[19]=IECache Entry : Cookie:l.a@citi.bridgetrack.com/
obj[20]=IECache Entry : C:\Documents and Settings\L.A\Local Settings\Temp\Cookies\l.a@2o7[2].txt
obj[21]=IECache Entry : C:\Documents and Settings\L.A\Local Settings\Temp\Cookies\l.a@adrevolver[2].txt
obj[22]=IECache Entry : C:\Documents and Settings\L.A\Local Settings\Temp\Cookies\l.a@ads.pointroll[2].txt
obj[23]=IECache Entry : C:\Documents and Settings\L.A\Local Settings\Temp\Cookies\l.a@questionmarket[2].txt
obj[24]=IECache Entry : C:\Documents and Settings\L.A\Local Settings\Temp\Cookies\l.a@tradedoubler[1].txt
obj[25]=IECache Entry : C:\Documents and Settings\L.A\Local Settings\Temp\Cookies\l.a@zedo[2].txt
