Help Me Fix My Multimedia Audio Controller

  1. 11-10-2006  #1
    benjiemaxin
    benjiemaxin is offline Newbie

    Re: Help Me Fix My Multimedia Audio Controller

    Quote Originally Posted by jephree
    Get AVG Anti-Virus Free:

    http://free.grisoft.com/freeweb.php/doc/2/


    Or:

    As a first response you might want to post a HijackThis log for review by our Pros in that section:

    Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.

    (Not in this section please).

    Please specify what issues you appear to be experiencing along with your log.

    Logfile of HijackThis v1.99.1
    Scan saved at 5:42:06 AM, on 10/11/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\MMediaCodec\isamonitor.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\igfxpers.exe
    C:\Program Files\DAP\DAP.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\MMediaCodec\isamini.exe
    C:\Program Files\NetZeroVoice\NZVoice.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\System32\notepad.exe
    C:\Documents and Settings\GENT2\Desktop\hijackthis_sfx.exe
    C:\Program Files\HijackThis\HijackThis.exe

    O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Program Files\DAP\DAPBHO.DLL
    O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - C:\Program Files\MMediaCodec\isaddon.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Protection Bar - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - C:\Program Files\MMediaCodec\iesplugin.dll (file missing)
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKLM\..\Run: [SpeedOptimizer] C:\PROGRA~1\SPEEDO~1\SPO.EXE -s
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1159856075026
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1159859968385
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O21 - SSODL: contrabandists - {dfa61db1-388e-4c87-8d56-540fa229bcb4} - C:\WINDOWS\System32\dpfwu.dll
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe

    THAT IS THE SCAN RESULT OF THE HIJACKS ON MY SYSTEM WHAT CAN YOU SAY ABOUT IT... PLEASE CAN IT BE FIXED

  3. 11-10-2006  #2
    VopThis
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply (if unsure of your results).
    DO NOT RUN ANY OTHER OPTIONS UNTIL REQUESTED TO.


    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm





    If infected files were listed above, please proceed as follows:

    STEP # 2 - Cleaning

    Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.



    Download and install AVG AntiSpyware 7.5 (previously known as Ewido anti-spyware 4.0) (uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run ewido anti-spyware
    • Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:

    • Click on the Update now LINK at the top of the window
      • Click on the Start update button
      • Wait for the update to download and install
  4. This is very important to get the LATEST updates
  5. Click on the Status ICON
    • Under "Your computers Security"
      Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
  6. Click on the Scanner ICON at the top of the window
  7. Click on the Settings tab then select Recommended Actions and choose Quarantine
  8. When updating has finished. Close Ewido.



    9. We will be using this tool in a later step.




    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________


    Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
    Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.
    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

    The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
    ______________________________

    Clean out your Temporary Internet files. Proceed like this:
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start, click Control Panel, and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.


    ______________________________

    Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. Ewido will now begin to scan your system.

    • If Ewido finds anything it will list them in the Preview WINDOW:
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).

    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the EWIDO scan results into your next post.
    • Close Ewido.


    ______________________________
    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    ----------No items specified

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.
    ______________________________

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #3 - Delete Trusted zone by typing 3 and press Enter
    Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

    Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.


    ______________________________
    Reboot in Normal Mode.

    Please post (preferably not file attachments, please):
    1. c:\rapport.txt
    2. Ewido log
    3. A new HijackThis log
+ Reply to Thread
« extremely high memory usage without cpu usage | need help installing a good virus protection! computer gone bad »

Similar Threads