computer shutting down

  1. #1
    LiLaZnGUy is offline Valued Member

    computer shutting down

    for some reason my computer keeps on shutting down. i dont know what happens to it. heres a hijack log:


    Logfile of HijackThis v1.99.1
    Scan saved at 7:28:54 PM, on 9/9/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.e xe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
    C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
    C:\Program Files\Common Files\AOL\1139293323\ee\AOLSoftware.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    c:\program files\common files\aol\1139293323\ee\aim6.exe
    C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Documents and Settings\Simon Chu\Desktop\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
    O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139293323\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr. exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Lookup on CD - c:\AHD4withThesaurus\ahd.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe


  2. #2
    VopThis is offline Senior Member (Canada)
    That can be a very difficult problem to troubleshoot given no apparent issues in your HijackThis LOG. Additionally, you appear to have good coverage against many common malware vulnerability issues - AV (hopefully with current definitions), anti-malware, and firewall. However, such issues can be easily over 50% hardware related:

    http://www.google.ca/search?hl=en&q=...G=Search&meta=


    Where to start? Are there no messages that might provide clues?
    http://ask-leo.com/my_upgraded_compu...ould_i_do.html


    Does it occur after some passage of time or is it fairly immediate?:
    • It could be overheating issues (CPU and/or video, poor or inadequate airflow or cooling from fans/heatsinks).
    • It could be your PC power supply or household power fluctuations (may need an 'uninterruptable power supply' - UPS device).
    • A RAM chip could be flakey or your motherboard is now defective.
    • There could be bad spots on your hard drive causing corrupted paging issues or the drive is slowly showing signs of failing.

  3. #3
    LiLaZnGUy is offline Valued Member
    its fairly intermediate and unpredicatable. i hope that helps. =/

  4. #4
    VopThis is offline Senior Member (Canada)
    Read the first 5 to 10 Google links that I gave - that should be pretty eye-opening. An intermediate time frame may be more likely indicative of heat buildup issues (cause and effect).

  5. #5
    LiLaZnGUy is offline Valued Member
    Save 20% on AVG Internet Security 2012 Suite!
    okay thank you very much =]

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