Hijackthis Log

  1. #1
    Handsomehary is offline Newbie

    Hijackthis Log

    I still have the same Registry problems I had before I did the advanced Adaware scan and the Spybot scan..

    I followed all the directions for adaware now here is my log.. Adaware says I have a registry Entry it cannot delete for Winantiviruspro.

    Logfile of HijackThis v1.99.1
    Scan saved at 9:10:24 PM, on 9/6/2006
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\WINNT\system32\spoolsv.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\hidserv.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\msiexec.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINNT\system32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
    D:\Temp\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.icebergradio.com/classiccountry
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.icebergradio.com/classiccountry
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [SMSystemAnalyzer] "D:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O20 - Winlogon Notify: Applets - C:\WINNT\
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NBService - Nero AG - D:\Program Files\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
    O23 - Service: Microsoft Windows Spool Service (Windows Spool Service) - Unknown owner - (no file)
    Last edited by Handsomehary; 07-09-2006 at 05:22 AM.

  2. #2
    VopThis is offline Senior Member (Canada)
    You are not running HijackThis (HJT) from a desired location. You really need to setup a dedicated folder for HJT items – to avoid horrible clutter and/or potential lost backup issues.

    It's best that the HijackThis tool NOT be located in its current location (particularly on your Desktop or in a TEMP folder). This way you can more easily undo any changes if something goes wrong.
    • Create a new folder in your C: Drive.
    • Name the FOLDER HijackThis (or HJT) such as C:\Program Files\HijackThis or C:\HJT and move the HijackThis.exe file into it.
    • Run HJT from there (and revise your shortcut accordingly).






    Please download the latest version of Look2Me-Remover.exe to your desktop.
    http://www.atribune.org/ccount/click.php?id=7

    * Close all windows before continuing.
    * Double-click Look2Me-Remover.exe to run it.
    * Put a check next to Run this program as a task.
    * You will receive a message saying Look2Me-Remover will close and re-open in approximately 10 seconds. Click OK
    * When Look2Me-Remover re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
    * Once it's done scanning, click the Remove L2M button.
    * You will receive a Done Scanning message, click OK.
    * When completed, you will receive this message: Done removing infected files! Look2Me-Remover will now shutdown your computer, click OK.
    * Your computer will then shutdown.
    * Turn your computer back on.
    * Please post the contents of C:\Look2Me-Remover.txt and a new HiJackThis log.

    If you receive a message from your firewall about this program accessing the Internet please allow it.



    If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
    http://www.ascentive.com/support/new...b/MSWINSCK.OCX

  3. #3
    Handsomehary is offline Newbie
    Logfile of HijackThis v1.99.1
    Scan saved at 5:09:46 PM, on 9/7/2006
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\WINNT\system32\spoolsv.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\hidserv.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\msiexec.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINNT\system32\HPZipm12.exe
    C:\WINNT\system32\wuauclt.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.icebergradio.com/classiccountry
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.icebergradio.com/classiccountry
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKCU\..\Run: [SMSystemAnalyzer] "D:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NBService - Nero AG - D:\Program Files\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
    O23 - Service: Microsoft Windows Spool Service (Windows Spool Service) - Unknown owner - (no file)




    Look2Me-Destroyer V1.0.12

    Scanning for infected files.....
    Scan started at 9/7/2006 5:05:13 PM


    Attempting to delete infected files...

    Making registry repairs.

    Removing: HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Applets

    Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved "{CA71CAE8-F72B-44E6-8AC9-626AEEA0217B}"
    HKCR\Clsid\{CA71CAE8-F72B-44E6-8AC9-626AEEA0217B}

    Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved "{DB9099EB-C81E-401E-948B-47CE1EF079CA}"
    HKCR\Clsid\{DB9099EB-C81E-401E-948B-47CE1EF079CA}

    Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved "{9FD292E5-9872-4BB8-B181-5D6E27952694}"
    HKCR\Clsid\{9FD292E5-9872-4BB8-B181-5D6E27952694}

    Restoring Windows certificates.

    Replaced hosts file with default windows hosts file


    Restoring SeDebugPrivilege for Administrators - Succeeded

  4. #4
    VopThis is offline Senior Member (Canada)
    Stop and Disable a Service
    • Go to Start » Run » type: Services.msc » OK.
    • Scroll down and find this service: Windows Spool Service
    • Double-click on it.
    • Under the General tab, click the Stop button.
    • Then change the Startup Type to Disabled.
    • Click Apply and then OK.
    Next:
    • Run HijackThis.
    • Click on ’Open the Misc Tools section’.
    • Click on ’Delete an NT Service’.
    • Enter the Windows Spool Service into that field (make sure there are NO spaces before or after the name):
      Windows Spool Service
    • Click OK and select NO when asked to reboot.



    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: UserInit=userinit.exe

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.



    POST A REVISED HIJACKTHIS LOG for review:
    Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

  5. #5
    Handsomehary is offline Newbie
    This is th enew log, I think I did everything right but I still have my registry problems.


    Logfile of HijackThis v1.99.1
    Scan saved at 9:22:08 PM, on 9/7/2006
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\hidserv.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    D:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINNT\system32\HPZipm12.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.icebergradio.com/classiccountry
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.icebergradio.com/classiccountry
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] "D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKCU\..\Run: [SMSystemAnalyzer] "D:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NBService - Nero AG - D:\Program Files\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe

  6. #6
    VopThis is offline Senior Member (Canada)
    Let us see what is loaded on your PC:
    • Run HijackThis and Click ‘Open the Misc Tools section’ button.
    • Then click the ‘Open Uninstall Manager…’ button.
    • Click the ‘Save list…’ button. Save uninstall_list to your desktop.

    • Open the Uninstall list file and post in your next reply please.




    Download and install Ewido anti-spyware 4.0 (uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run ewido anti-spyware
    • Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:

    • Click on the Update now LINK at the top of the window
      • Click on the Start update button
      • Wait for the update to download and install
  7. This is very important to get the LATEST updates
  8. Click on the Status ICON
    • Under "Your computers Security"
      Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
  9. Click on the Scanner ICON at the top of the window
  10. Click on the Settings tab then select Recommended Actions and choose Quarantine
  11. When updating has finished. Close Ewido.



  12. We will be using this tool in a later step.




    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________


    Clean out your Temporary Internet files. Proceed like this:
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start, click Control Panel, and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.


    ______________________________

    Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. Ewido will now begin to scan your system.

    • If Ewido finds anything it will list them in the Preview WINDOW:
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).

    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the EWIDO scan results into your next post.
    • Close Ewido.

  • #7
    Handsomehary is offline Newbie
    Cannot change settings on the STATUS of Ewido. They are set to the default of n/a


    Ad-Aware SE Personal
    Adobe Reader 7.0.8
    Adobe Shockwave Player
    Adobe® Photoshop® Album Starter Edition 3.0
    Alchemy Deluxe 1.6
    AnswerWorks Runtime
    Arcade! Classic Arcade Pack 5.0
    AVG Free Edition
    Bejeweled 2 Deluxe 1.0
    Bejeweled Deluxe 1.862
    BitComet 0.70
    BookWorm Deluxe 1.03
    Corel Applications
    DivxToDVD 0.5.2b
    EmailStripper 2.2
    Eudora
    Eudora
    Eudora
    Eudora
    Eudora
    ewido anti-spyware 4.0
    ffdshow (remove only)
    File Scavenger 3.0
    Google Gmail Notifier
    Hotfix for MDAC 2.53 (KB911562)
    hp instant support
    HP Photo and Imaging 2.0 - All-in-One
    HP Photo and Imaging 2.0 - All-in-One Drivers
    HP Photo and Imaging 2.0 - hp psc 2170 series
    hp psc 2170 series
    iolo technologies' System Mechanic 6
    IrfanView (remove only)
    J2SE Runtime Environment 5.0 Update 6
    Logitech Desktop Messenger
    Logitech MouseWare 9.70
    Microsoft ActiveX Control Pad
    Microsoft DirectX Transform optional components
    Microsoft Office PowerPoint Viewer 2003
    Microsoft Office Word Viewer 2003
    Mozilla Firefox (1.5)
    MSN Messenger 7.0
    Mummy Maze Deluxe 1.1
    Nero 7 Demo
    NingPo MahJong Deluxe 1.04
    NSIS Media Extension
    OpenOffice.org 2.0
    PCI Audio Applications
    PCI Audio Driver
    Personal Ancestral File 5
    PopCap Browser Plugin
    QuickTime
    RealPlayer
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 9 (KB917734)
    Spybot - Search & Destroy 1.4
    Uninstall Startup Inspector
    Update Rollup 1 for Windows 2000 SP4
    VIA Rhine-Family Fast Ethernet Adapter
    VIA/S3G Display Driver
    Vodei Multimedia Processor 2.00
    WebFerret
    Winamp (remove only)
    Windows 2000 Hotfix - KB842773
    Windows 2000 Hotfix - KB890046
    Windows 2000 Hotfix - KB893756
    Windows 2000 Hotfix - KB896358
    Windows 2000 Hotfix - KB896422
    Windows 2000 Hotfix - KB896423
    Windows 2000 Hotfix - KB896424
    Windows 2000 Hotfix - KB899587
    Windows 2000 Hotfix - KB899589
    Windows 2000 Hotfix - KB900725
    Windows 2000 Hotfix - KB901017
    Windows 2000 Hotfix - KB901214
    Windows 2000 Hotfix - KB905414
    Windows 2000 Hotfix - KB905495
    Windows 2000 Hotfix - KB905749
    Windows 2000 Hotfix - KB908519
    Windows 2000 Hotfix - KB908523
    Windows 2000 Hotfix - KB908531
    Windows 2000 Hotfix - KB911280
    Windows 2000 Hotfix - KB911567
    Windows 2000 Hotfix - KB912919
    Windows 2000 Hotfix - KB913580
    Windows 2000 Hotfix - KB914388
    Windows 2000 Hotfix - KB914389
    Windows 2000 Hotfix - KB916281
    Windows 2000 Hotfix - KB917008
    Windows 2000 Hotfix - KB917159
    Windows 2000 Hotfix - KB917422
    Windows 2000 Hotfix - KB917537
    Windows 2000 Hotfix - KB917736
    Windows 2000 Hotfix - KB917953
    Windows 2000 Hotfix - KB918899
    Windows 2000 Hotfix - KB920670
    Windows 2000 Hotfix - KB920683
    Windows 2000 Hotfix - KB920958
    Windows 2000 Hotfix - KB921398
    Windows 2000 Hotfix - KB921883
    Windows 2000 Hotfix - KB922616
    Windows 2000 Service Pack 4
    Windows Installer 3.1 (KB893803)
    Windows Media Encoder 9 Series
    Windows Media Encoder 9 Series
    Windows Media Player Hotfix [See Q828026 for more information]
    Windows Media Player system update (9 Series)
    WinRAR archiver
    ZipGenius 6 (6.0.2.1060)
    ZoneAlarm





    Quote Originally Posted by VopThis
    Let us see what is loaded on your PC:
    • Run HijackThis and Click ‘Open the Misc Tools section’ button.
    • Then click the ‘Open Uninstall Manager…’ button.
    • Click the ‘Save list…’ button. Save uninstall_list to your desktop.

    • Open the Uninstall list file and post in your next reply please.




    Download and install Ewido anti-spyware 4.0 (uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run ewido anti-spyware
    • Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:


    • This is very important to get the LATEST updates
    • Click on the Status ICON
      • Under "Your computers Security"
        Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
    • Click on the Scanner ICON at the top of the window
    • Click on the Settings tab then select Recommended Actions and choose Quarantine
    • When updating has finished. Close Ewido.



    We will be using this tool in a later step.




    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________


    Clean out your Temporary Internet files. Proceed like this:
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start, click Control Panel, and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.


    ______________________________

    Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. Ewido will now begin to scan your system.

    • If Ewido finds anything it will list them in the Preview WINDOW:
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).

    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the EWIDO scan results into your next post.
    • Close Ewido.

  • #8
    VopThis is offline Senior Member (Canada)
    Try running Ewido in SAFE MODE, as is.

  • #9
    Handsomehary is offline Newbie
    Quote Originally Posted by VopThis
    Try running Ewido in SAFE MODE, as is.
    I appreciate the help you have given me but even running Ewido, Spybot and Adaware in Safe Mode wont get rid of the registry files. Any other advice when you can think of something would be appreciated. The files seem to be related to WinAntivirusPro if that helps anyone.

  • #10
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    The files seem to be related to WinAntivirusPro if that helps anyone.
    Can you post any scan lists to help verify or research the source of such entries?

    The interference factor with the normal functioning of Ewido is also very troubling. Did you not get any scan results from running Ewido? There may be further and useful clues in such logs.

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