This one is a bit baffleing. Can you assist a fellow Tech? (RESOLVED)

  1. #1
    Hedonikos is offline Newbie

    Exclamation This one is a bit baffleing. Can you assist a fellow Tech? (RESOLVED)

    [SIZE=4]This one is a little weird as both Ad-Aware and Spybot S&D cannot show any issies.

    OS: Windows XP Pro Media Center

    I can upload a sysinfo file is requested.

    The symptoms are that something on my system is cause websites to come up that are related to what page I went to. Almost like a MIRAR strain of malware. Looking over the HJT file I see some things I would like to change but will not do anything until I discuss it with you all. I have always gotten excellent assistance from you when I have customers that have these issues and like to donate when I complete the jobs I do for them. Unfortunately this time is it my own system! I am running Nortons Internet Security with Norton AV and Spam protection but nothing is being detected on them as well. I hope someone can help on this one. Just tell me what to do.

    Thank you in advance for any help.

    Hedonikos
    [/SIZE]
    Attached Files


  2. #2
    VopThis is offline Senior Member (Canada)
    Read over the following directions. Ask if anything appears unclear to you.


    Download Clean.bat to your desktop: for later use to clean out your TEMPORARY and PREFETCH files.
    http://www.thatcomputerguy.us/downloads/clean.bat



    We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.

    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - F:\WINDOWS\system32\nso2F.dll
    O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - F:\WINDOWS\system32\adrotate.dll

    O4 - HKLM\..\Run: [ADSTART] "iexplore.exe" "-embedding http://iesettingsupdate"

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.



    HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

    SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



    Delete TEMPORARY FILES: Now, hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

    Go to Start > Run and type: CLEANMGR.EXE and hit enter.
    When prompted select the C: drive and click ok.
    Check the boxes for:
    • Temporary Internet Files
    • Downloaded Program Files
    • Recycle Bin
    • Temporary Files
    Click OK or Enter

    For additional, more thorough cleaning and for multi-profile user configurations:
    (*) Run Clean.bat to clean up your TEMPorary files.

    ***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


    DELETE FILES:

    F:\WINDOWS\system32\nso2F.dll
    F:\WINDOWS\system32\adrotate.dll





    POST A REVISED HIJACKTHIS LOG (no attachments, please) for review:
    Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

  3. #3
    Hedonikos is offline Newbie
    Quote Originally Posted by Hedonikos
    [SIZE=4]This one is a little weird as both Ad-Aware and Spybot S&D cannot show any issies.

    OS: Windows XP Pro Media Center

    I can upload a sysinfo file is requested.

    The symptoms are that something on my system is cause websites to come up that are related to what page I went to. Almost like a MIRAR strain of malware. Looking over the HJT file I see some things I would like to change but will not do anything until I discuss it with you all. I have always gotten excellent assistance from you when I have customers that have these issues and like to donate when I complete the jobs I do for them. Unfortunately this time is it my own system! I am running Nortons Internet Security with Norton AV and Spam protection but nothing is being detected on them as well. I hope someone can help on this one. Just tell me what to do.

    Thank you in advance for any help.

    Hedonikos
    [/SIZE]
    ================================================== =======


    This is the result of your troubleshooting. A+ I had them all except


    O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - F:\WINDOWS\system32\nso2F.dll

    I use both SSL2.0 and 3.0 as defined in Explorer. I wouldn't have suspected that this might be used to insert malware. Here is the final HJT log.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:51:12 PM, on 8/22/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\Ati2evxx.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    F:\WINDOWS\system32\spoolsv.exe
    F:\WINDOWS\system32\Ati2evxx.exe
    F:\WINDOWS\Explorer.EXE
    F:\WINDOWS\ehome\ehtray.exe
    F:\Program Files\Common Files\Symantec Shared\ccApp.exe
    F:\WINDOWS\SOUNDMAN.EXE
    F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    F:\Program Files\Airlink+\PVR Plus\TVR\Scheduled.exe
    F:\Program Files\Lexmark 3300 Series\lxccmon.exe
    F:\Program Files\Microsoft IntelliType Pro\type32.exe
    F:\Program Files\Microsoft IntelliPoint\point32.exe
    F:\Program Files\Common Files\Real\Update_OB\realsched.exe
    F:\Program Files\Messenger\msmsgs.exe
    F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    F:\WINDOWS\eHome\ehRecvr.exe
    F:\WINDOWS\eHome\ehSched.exe
    F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\system32\lxcccoms.exe
    F:\WINDOWS\eHome\ehmsas.exe
    F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    F:\WINDOWS\system32\dllhost.exe
    F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    F:\Program Files\HijackThis\HijackThis.exe
    F:\WINDOWS\system32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://seattlepi.nwsource.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - F:\WINDOWS\system32\nso2F.dll
    O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ehTray] F:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [ATICCC] "F:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [PVR Agent] F:\Program Files\Airlink+\PVR Plus\TVR\Scheduled.exe
    O4 - HKLM\..\Run: [lxccmon.exe] "F:\Program Files\Lexmark 3300 Series\lxccmon.exe"
    O4 - HKLM\..\Run: [type32] "F:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = F:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://F:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://F:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://F:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://F:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1152947671343
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LiveUpdate - Symantec Corporation - F:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: lxcc_device - Lexmark International, Inc. - F:\WINDOWS\system32\lxcccoms.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


    The system seems to be running well again. It was really doing some querky things. Shuting down became a game of try to click the restart button. So far nothing unusual so I would call this successful. I need to take some time to become more familiar with HJT. It has help me out alot. Thank you again.

  4. #4
    VopThis is offline Senior Member (Canada)
    Did you remove this item? - it is still there:

    O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - F:\WINDOWS\system32\nso2F.dll


    Begin2Search adware variant
    http://www.castlecops.com/modules.ph...E-140E03F5A447



    Try:

    Download and install Ewido anti-spyware 4.0 (uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run ewido anti-spyware
    • Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:

    • Click on the Update now LINK at the top of the window
      • Click on the Start update button
      • Wait for the update to download and install
  5. This is very important to get the LATEST updates
  6. Click on the Status ICON
    • Under "Your computers Security"
      Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
  7. Click on the Scanner ICON at the top of the window
  8. Click on the Settings tab then select Recommended Actions and choose Quarantine
  9. When updating has finished. Close Ewido.



  10. We will be using this tool in a later step.


    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________



    Clean out your Temporary Internet files. Proceed like this:
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start, click Control Panel, and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.


    ______________________________

    Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. Ewido will now begin to scan your system.

    • If Ewido finds anything it will list them in the Preview WINDOW:
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).

    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the EWIDO scan results into your next post.
    • Close Ewido.


    ______________________________
    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items, if present:

    O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - F:\WINDOWS\system32\nso2F.dll

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.
    ______________________________


    Reboot and post logs for Ewido and HijackThis.
Last edited by VopThis; 23-08-2006 at 12:46 PM.

  • #5
    Hedonikos is offline Newbie
    Quote Originally Posted by VopThis
    Did you remove this item? - it is still there:

    O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - F:\WINDOWS\system32\nso2F.dll


    Begin2Search adware variant
    http://www.castlecops.com/modules.ph...E-140E03F5A447



    Try:

    Download and install Ewido anti-spyware 4.0 (uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run ewido anti-spyware
    • Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:


    • This is very important to get the LATEST updates
    • Click on the Status ICON
      • Under "Your computers Security"
        Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
    • Click on the Scanner ICON at the top of the window
    • Click on the Settings tab then select Recommended Actions and choose Quarantine
    • When updating has finished. Close Ewido.



    We will be using this tool in a later step.


    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________



    Clean out your Temporary Internet files. Proceed like this:
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start, click Control Panel, and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.


    ______________________________

    Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. Ewido will now begin to scan your system.

    • If Ewido finds anything it will list them in the Preview WINDOW:
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).

    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the EWIDO scan results into your next post.
    • Close Ewido.


    ______________________________
    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items, if present:

    O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - F:\WINDOWS\system32\nso2F.dll

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.
    ______________________________


    Reboot and post logs for Ewido and HijackThis.


    [FONT=Microsoft Sans Serif]My apologies. Using so many HJT files that I posted the wrong one. Here is the one after the deletion. [/FONT]


    Logfile of HijackThis v1.99.1
    Scan saved at 8:24:54 PM, on 8/22/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    F:\WINDOWS\System32\smss.exe
    F:\WINDOWS\system32\winlogon.exe
    F:\WINDOWS\system32\services.exe
    F:\WINDOWS\system32\lsass.exe
    F:\WINDOWS\system32\Ati2evxx.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\System32\svchost.exe
    F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    F:\WINDOWS\system32\spoolsv.exe
    F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    F:\WINDOWS\eHome\ehRecvr.exe
    F:\WINDOWS\eHome\ehSched.exe
    F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    F:\WINDOWS\system32\svchost.exe
    F:\WINDOWS\Explorer.EXE
    F:\WINDOWS\ehome\ehtray.exe
    F:\Program Files\Common Files\Symantec Shared\ccApp.exe
    F:\WINDOWS\SOUNDMAN.EXE
    F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    F:\WINDOWS\system32\dllhost.exe
    F:\Program Files\Airlink+\PVR Plus\TVR\Scheduled.exe
    F:\Program Files\Lexmark 3300 Series\lxccmon.exe
    F:\Program Files\Microsoft IntelliType Pro\type32.exe
    F:\Program Files\Microsoft IntelliPoint\point32.exe
    F:\WINDOWS\eHome\ehmsas.exe
    F:\Program Files\Common Files\Real\Update_OB\realsched.exe
    F:\WINDOWS\system32\lxcccoms.exe
    F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    F:\Program Files\Messenger\msmsgs.exe
    F:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://seattlepi.nwsource.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ehTray] F:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [ATICCC] "F:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [PVR Agent] F:\Program Files\Airlink+\PVR Plus\TVR\Scheduled.exe
    O4 - HKLM\..\Run: [lxccmon.exe] "F:\Program Files\Lexmark 3300 Series\lxccmon.exe"
    O4 - HKLM\..\Run: [type32] "F:\Program Files\Microsoft IntelliType Pro\type32.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = F:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://F:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://F:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://F:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://F:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://F:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1152947671343
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LiveUpdate - Symantec Corporation - F:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: lxcc_device - Lexmark International, Inc. - F:\WINDOWS\system32\lxcccoms.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe



    Everything is working great! Thank you again.

  • #6
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    HijackThis log now appears clean. Still recommend you run a tool like Ewido from time-to-time.




    To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.



    ONLY ONCE you are as clean as possible from any needed cleanup steps - As a final cleanup step (after serious infection), it may be advisable to Reset and Re-enable your System Restore to remove any bad files that MAY have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

    PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. Accordingly and of further note; it can be very unsafe to run with admin rights on any PC that you browse the Internet with.


    (Windows XP)
    FOLDER LOCATION: c:\System Volume Information\_restore….
    To Turn OFF System Restore.
    1. Click the Start button.
    2. Right-click My Computer, and then click Properties.
    3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
    4. Click Apply.

    REBOOT.

    To Turn ON System Restore.
    1. Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
    2. Create new System Restore points.


    (Windows ME)
    FOLDER LOCATION: c:\_RESTORE\TEMP\….
    See the following link for instructions:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam




    To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:
    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
      http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
      http://www.microsoft.com/windows/ie/default.asp
      • http://www.securityfocus.com/news/11273
        If you surf to questionable (blockable) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.

    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching (using a real-time AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
      AVG: http://free.grisoft.com/doc/1
      Avast: http://www.avast.com/eng/avast_4_home.html

    3. In addition to using Ad-aware, consider using another free malware scanning/removal program :
      Adaware SE: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5
      Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1
      Microsoft Windows Defender beta 2 : http://www.download.com/Microsoft-Wi...ml?tag=lst-0-1

    4. Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
      Kerio Personal Firewall: http://www.sunbelt-software.com/Kerio.cfm
      *** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
      Zone Alarm: http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za

      It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.

    5. Consider using an alternate free browser for general web surfing but you must use IE for windows updates. The use of Firefox (or similar alternate) mitigates the many types of malware that are now possible when using IE ActiveX based components.
      Mozilla Firefox: http://www.mozilla.org/products/firefox/

    6. Consider increasing your browser security by using these programs:
      SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
      SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html
    7. A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
      • Run the HiJackThis tool and select ‘Open the Misc Tools section’.
      • Next select ‘Open host file manager’ button.
      • Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
      • Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.

        EXCERPT:
        #start of lines added by WinHelp2002
        # [Misc A - Z]
        127.0.0.1 phpadsnew.abac.com
        127.0.0.1 a.abnad.net
        127.0.0.1 e.abnad.net
        127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
        .
        .
        .
        #end of lines added by WinHelp2002




    *Remember just like your primary anti-virus software, it is important to:
    • Keep all of these programs up-to-date (using auto-updates where possible), and
    • Use them on a regular (minimum weekly) basis.




    REALITY CHECK:
    • Who else uses your PC? What are the potential risks created by multiple (potentially loose cannon) users and why?
    • What about bad luck, simple mistakes, and bad browsing choices (SEE: www.siteadvisor.com and their BLOG)?
    • SEE: The Dangers of Popularity (for Popular SEARCH TERMS):
      http://blog.siteadvisor.com/2006/08/...pularity.shtml
      The correlation of search term popularity and search term riskiness illustrates how malicious activity tends to follow and exploit consumer behavior. Users demand "free," and bad actors flock to fill corresponding search results with their deceptive offerings. All too often, users don't realize the detrimental consequences of these sites until their systems crash from spyware or their inboxes become choked with spam.


    ABOVE ALL, it is most imperative that users exercise "safe surfing" habits such as banning or at least verifying email attachments (with scanning tools) before opening, and by not executing programs unless obtained from a trusted (or researched) source, etc.



    In general, always research any unfamiliar links or products that you might want to access or download. In particular, the SiteAdvisor site and other links listed in my signature have continued to make a significant difference to my clients’ PC health due to better-informed browsing habits and choices. Peer-to-Peer and FREE download sites add a level of risk that many should seriously take into account and adjust their behavior accordingly.

    Additionally, TEMPORARY files are both a significant source of clutter and potential hiding places for MALWARE content. Clean out those areas periodically - at least weekly.

  • + Reply to Thread

    Similar Threads