Spyware/Pop-Up Problem (RESOLVED)

  1. #1
    Flip84 is offline Newbie

    Spyware/Pop-Up Problem (RESOLVED)

    Hello all,

    I’ve given up, I have no idea what is going on with my computer. Recently, I’ve been getting pop-ups advertising WinAntiVirus and that will occasionally automatically direct me to a download. However, I have not knowingly downloaded anything yet. The thing that gets me is that no new application or process ever shows up. I ended every unnecessary process that I knew of, and it still keeps happening. Also, if I'm playing a game, such as Counter-Strike, it will minimize it randomly with a little beep/click sound. I believe it may be the IE pop up sound, not sure though as I have not used IE in years.

    Since I always use Firefox, I maxed out all security settings on IE and now I’ll occasionally get this notification stating “Your current security settings will not allow you to send HTML forms”. These notifications will normally come in a group of 3-10 or so.

    Here are some pictures if that may help:

    This is what I woke up to today, with absolutely nothing running when I went to bed: Pop-Ups

    Here is the HTML notification from IE: Notifications

    Here is my process list, the only non-essential thing pictured here is AVG:Task Manager


    The following is a list of programs that I have updated run recently, normally and in safe mode, and all have come up clean:

    I run these programs regularly:
    Ad-Aware
    SpyBot SD
    AVG Anti-virus
    Zone Alarm

    I have run these from recommendations:
    CWShredder
    Ewido
    Hijack this
    SpyCatcher
    SpyProtector
    TrojanHunter

    Thank you in advance for any help you may be able to offer.

    Matt

  2. #2
    VopThis is offline Senior Member (Canada)
    I have not used IE in years
    Not even to install CRITICAL UPDATES? THIS IS NOT ADVISABLE!! They do make a huge difference to the security and the overall health of any PC.


    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply (if unsure of your results).
    DO NOT RUN ANY OTHER OPTIONS UNTIL REQUESTED TO.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm




    If no malware is reported please post a HijackThis LOG.

  3. #3
    Flip84 is offline Newbie
    I'm not really sure to make of this, so here's the log:

    SmitFraudFix v2.76

    Scan done at 14:01:40.67, Sun 07/30/2006
    Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    Fix ran in normal mode

    »»»»»»»»»»»»»»»»»»»»»»»» C:\

    C:\dfndr?_?.exe FOUND !
    C:\kybrd?_?.exe FOUND !
    C:\nwnm?_?.exe FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows

    C:\Windows\keyboard1.dat FOUND !
    C:\Windows\newname.dat FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\Web


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Windows\system32


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Administrator\Application Data


    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu


    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\ADMINI~1\FAVORI~1


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="C:\\Program Files\\Uninstall Information\\kydezuto.html"
    "SubscribedURL"=""
    "FriendlyName"=""

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
    "Source"="C:\\Program Files\\WindowsUpdate\\hoby.html"
    "SubscribedURL"=""
    "FriendlyName"=""
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\2]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"

    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


    »»»»»»»»»»»»»»»»»»»»»»»» End

  4. #4
    VopThis is offline Senior Member (Canada)
    STEP # 2 - Cleaning

    Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.



    Download and install Ewido anti-spyware 4.0 (uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run ewido anti-spyware
    • Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:

    • Click on the Update now LINK at the top of the window
      • Click on the Start update button
      • Wait for the update to download and install
  5. This is very important to get the LATEST updates
  6. Click on the Status ICON
    • Under "Your computers Security"
      Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
  7. Click on the Scanner ICON at the top of the window
  8. Click on the Settings tab then select Recommended Actions and choose Quarantine
  9. When updating has finished. Close Ewido.



  10. We will be using this tool in a later step.




    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________

    Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
    Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.
    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

    The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
    ______________________________

    Clean out your Temporary Internet files. Proceed like this:
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start, click Control Panel, and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.


    ______________________________

    Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. Ewido will now begin to scan your system.

    • If Ewido finds anything it will list them in the Preview WINDOW:
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).

    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the EWIDO scan results into your next post.
    • Close Ewido and REBOOT.


    ______________________________

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #3 - Delete Trusted zone by typing 3 and press Enter
    Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

    Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.


    ______________________________
    Reboot in Normal Mode.

    Please post (preferably not file attachments, please):
    1. c:\rapport.txt
    2. Ewido log
    3. A new HijackThis log

  • #5
    Flip84 is offline Newbie
    Thank you for your help. I'm pretty busy with work this week, but hopefully I'll get to it within the next few days and let you know the results. I just wanted to confirm that I read it and that I'm going to get to it eventually. I really appreciate the fast reply.

    Matt

  • #6
    Flip84 is offline Newbie
    Here are the requested logs:

    rapport.txt

    SmitFraudFix v2.76

    Scan done at 217.37, Thu 08/03/2006
    Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    Fix ran in safe mode

    »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    »»»»»»»»»»»»»»»»»»»»»»»» Killing process


    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

    GenericRenosFix by S!Ri


    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

    C:\dfndr?_?.exe Deleted
    C:\kybrd?_?.exe Deleted
    C:\nwnm?_?.exe Deleted
    C:\Windows\keyboard1.dat Deleted
    C:\Windows\newname.dat Deleted

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

    Registry Cleaning done.

    »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll


    »»»»»»»»»»»»»»»»»»»»»»»» End



    Ewido Log

    ---------------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 10:48:32 AM 8/3/2006

    + Scan result:



    C:\Program Files\Uninstall Information\kydezuto.html -> Hijacker.Small.jf : Cleaned with backup (quarantined).
    C:\Program Files\WindowsUpdate\hoby.html -> Hijacker.Small.jf : Cleaned with backup (quarantined).
    :mozilla.344:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.353:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.35:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.36:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.38:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.39:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.41:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.42:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.43:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.44:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
    :mozilla.106:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    :mozilla.107:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    :mozilla.108:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    :mozilla.109:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    :mozilla.110:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
    :mozilla.28:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
    :mozilla.169:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
    :mozilla.379:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Burstbeacon : Cleaned with backup (quarantined).
    :mozilla.67:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
    :mozilla.151:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
    :mozilla.152:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
    :mozilla.153:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
    :mozilla.154:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
    :mozilla.329:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Clickhype : Cleaned with backup (quarantined).
    :mozilla.167:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
    :mozilla.168:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
    :mozilla.71:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
    :mozilla.313:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
    :mozilla.416:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
    :mozilla.417:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
    :mozilla.207:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
    :mozilla.208:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
    :mozilla.209:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
    :mozilla.72:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
    :mozilla.73:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
    :mozilla.74:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
    :mozilla.75:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
    :mozilla.76:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
    :mozilla.429:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Googleadservices : Cleaned with backup (quarantined).
    :mozilla.430:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Googleadservices : Cleaned with backup (quarantined).
    :mozilla.215:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    :mozilla.216:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    :mozilla.217:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    :mozilla.386:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    :mozilla.440:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
    :mozilla.166:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Masterstats : Cleaned with backup (quarantined).
    :mozilla.220:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
    :mozilla.231:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
    :mozilla.450:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    :mozilla.451:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    :mozilla.454:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    :mozilla.455:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
    :mozilla.407:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    :mozilla.408:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    :mozilla.409:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
    :mozilla.29:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
    :mozilla.30:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
    :mozilla.31:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
    :mozilla.32:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
    :mozilla.33:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
    :mozilla.327:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
    :mozilla.311:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
    :mozilla.312:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
    :mozilla.444:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
    :mozilla.445:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
    :mozilla.446:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
    :mozilla.447:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
    :mozilla.406:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    :mozilla.117:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    :mozilla.118:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    :mozilla.119:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    :mozilla.120:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    :mozilla.191:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
    :mozilla.192:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
    :mozilla.194:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
    :mozilla.195:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
    :mozilla.196:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
    :mozilla.197:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
    :mozilla.198:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
    :mozilla.17:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
    :mozilla.18:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
    :mozilla.19:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
    :mozilla.20:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
    :mozilla.21:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
    :mozilla.163:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
    :mozilla.164:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\6h5x92zp.default\coo kies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).


    ::Report end



    Hijack This

    Logfile of HijackThis v1.99.1
    Scan saved at 11:11:36 AM, on 8/3/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\spoolsv.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    E:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
    E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    E:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Windows\system32\nvsvc32.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Xfire\Xfire.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Windows\system32\NOTEPAD.EXE
    C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = proxy:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;localhost;<local>
    R3 - Default URLSearchHook is missing
    O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - E:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: Scheduler.lnk = E:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
    O8 - Extra context menu item: &MyToolBar Search - res://C:\Program Files\ToolBar888\MyToolBar.dll/MENUSEARCH.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - AppInit_DLLs: interceptor.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Compaq Remote Diagnostics Enabling Agent (CpqDfwWebAgent) - Compaq Computer Corporation - C:\Windows\Cpqdiag\Cpqdfwag.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - E:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

  • #7
    VopThis is offline Senior Member (Canada)
    How is your PC now behaving?

  • #8
    Flip84 is offline Newbie
    Well, it's been several hours now without incident or pop-up. This has probably been the longest it's gone in the last week or two. I'm guessing it is now fixed. I really appreciate your help in the matter.

    I'll certainly refer anyone to these forums if they have any questions or want help with anything. I might even be stopping back for some pointers on my new website.

    Thanks again!

  • #9
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.



    ONLY ONCE you are as clean as possible from any needed cleanup steps - As a final cleanup step (after serious infection), it may be advisable to Reset and Re-enable your System Restore to remove any bad files that MAY have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

    PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. Accordingly and of further note; it can be very unsafe to run with admin rights on any PC that you browse the Internet with.


    (Windows XP)
    FOLDER LOCATION: c:\System Volume Information\_restore….
    To Turn OFF System Restore.
    1. Click the Start button.
    2. Right-click My Computer, and then click Properties.
    3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
    4. Click Apply.

    REBOOT.

    To Turn ON System Restore.
    1. Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
    2. Create new System Restore points.


    (Windows ME)
    FOLDER LOCATION: c:\_RESTORE\TEMP\….
    See the following link for instructions:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam




    To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:
    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
      http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
      http://www.microsoft.com/windows/ie/default.asp
      • http://www.securityfocus.com/news/11273
        If you surf to questionable (blockable) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.

    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching (using a real-time AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
      AVG: http://free.grisoft.com/doc/1
      Avast: http://www.avast.com/eng/avast_4_home.html

    3. In addition to using Ad-aware, consider using another free malware scanning/removal program :
      Adaware SE: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5
      Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1
      Microsoft Windows Defender beta 2 : http://www.download.com/Microsoft-Wi...ml?tag=lst-0-1

    4. Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
      Kerio Personal Firewall: http://www.sunbelt-software.com/Kerio.cfm
      *** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
      Zone Alarm: http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za

      It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.

    5. Consider using an alternate free browser for general web surfing but you must use IE for windows updates. The use of Firefox (or similar alternate) mitigates the many types of malware that are now possible when using IE ActiveX based components.
      Mozilla Firefox: http://www.mozilla.org/products/firefox/

    6. Consider increasing your browser security by using these programs:
      SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
      SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html
    7. A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
      • Run the HiJackThis tool and select ‘Open the Misc Tools section’.
      • Next select ‘Open host file manager’ button.
      • Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
      • Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.

        EXCERPT:
        #start of lines added by WinHelp2002
        # [Misc A - Z]
        127.0.0.1 phpadsnew.abac.com
        127.0.0.1 a.abnad.net
        127.0.0.1 e.abnad.net
        127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
        .
        .
        .
        #end of lines added by WinHelp2002




    *Remember just like your primary anti-virus software, it is important to:
    • Keep all of these programs up-to-date (using auto-updates where possible), and
    • Use them on a regular (minimum weekly) basis.




    REALITY CHECK:
    • Who else uses your PC? What are the potential risks created by multiple (potentially loose cannon) users and why?
    • What about bad luck, simple mistakes, and bad browsing choices (SEE: www.siteadvisor.com and their BLOG)?


    ABOVE ALL, it is most imperative that users exercise "safe surfing" habits such as banning or at least verifying email attachments (with scanning tools) before opening, and by not executing programs unless obtained from a trusted (or researched) source, etc.



    In general, always research any unfamiliar links or products that you might want to access or download. In particular, the SiteAdvisor site and other links listed in my signature have continued to make a significant difference to my clients’ PC health due to better-informed browsing habits and choices. Peer-to-Peer and FREE download sites add a level of risk that many should seriously take into account and adjust their behavior accordingly.

    Additionally, TEMPORARY files are both a significant source of clutter and potential hiding places for MALWARE content. Clean out those areas periodically - at least weekly.

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