Spyware problem help!!
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Spyware problem help!!
Hi
My boyfriends computer has numerous viruses on it. We did a scan with his software and it detected some of them but they couldn't be removed. In the task bat he as a yellow yellow triangle with a black exclamation mark! Which says system alert:Spyware detected and pop ups which say your computer is infected.
This is just a link to some dodgy spyware advertising site and also when im on internet explorer and every so often there are popups for a site called error404.com which is another spyware site that re directs you to another lot of pop up menus for purchasing things.
I have taken the details from the scan and would appreciate it if someone could get back to me.
I have ran ad-aware, spyboy s&d and ewido anti-malware and they have failed to get rid of the problem.
any help would be much appreciated
Thank you
Ad-Aware SE Build 1.06r1
Logfile Created on:22 July 2006 14:01:36
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R115 18.07.2006
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References detected during the scan:
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MRU List(TAC index:0):1 total references
SpywareQuake(TAC index:10):1 total references
Tracking Cookie(TAC index:3):2 total references
Win32.Trojandownloader.Zlob(TAC index:10):6 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file
Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects
22-07-2006 14:01:36 - Scan started. (Full System Scan)
MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplicatio n
Description : most recent application to use microsoft directdraw
Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 696
ThreadCreationTime : 22-07-2006 13:00:02
BasePriority : Normal
#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 760
ThreadCreationTime : 22-07-2006 13:00:03
BasePriority : Normal
#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 784
ThreadCreationTime : 22-07-2006 13:00:03
BasePriority : High
#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 828
ThreadCreationTime : 22-07-2006 13:00:03
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe
#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 840
ThreadCreationTime : 22-07-2006 13:00:03
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe
#:6 [ati2evxx.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 980
ThreadCreationTime : 22-07-2006 13:00:04
BasePriority : Normal
#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 992
ThreadCreationTime : 22-07-2006 13:00:04
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:8 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1064
ThreadCreationTime : 22-07-2006 13:00:04
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:9 [msmpeng.exe]
FilePath : C:\Program Files\Windows Defender\
ProcessID : 1100
ThreadCreationTime : 22-07-2006 13:00:04
BasePriority : Normal
FileVersion : 1.1.1347.0
ProductVersion : 1.1.1347.0
ProductName : Windows Defender
CompanyName : Microsoft Corporation
FileDescription : Service Executable
InternalName : MsMpEng.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : MsMpEng.exe
#:10 [incdsrv.exe]
FilePath : C:\Program Files\Ahead\InCD\
ProcessID : 1168
ThreadCreationTime : 22-07-2006 13:00:04
BasePriority : Normal
FileVersion : 4, 3, 20, 1
ProductVersion : 4, 3, 20, 1
ProductName : Nero AG incdsrv
CompanyName : Nero AG
FileDescription : incdsrv
InternalName : incdsrv
LegalCopyright : Copyright 1995-2005 Nero AG and its licensors. All Rights Reserved.
LegalTrademarks : InCD is a trademark of Nero AG
OriginalFilename : incdsrv.exe
#:11 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1432
ThreadCreationTime : 22-07-2006 13:00:06
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:12 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1480
ThreadCreationTime : 22-07-2006 13:00:07
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:13 [ati2evxx.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1524
ThreadCreationTime : 22-07-2006 13:00:07
BasePriority : Normal
#:14 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1616
ThreadCreationTime : 22-07-2006 13:00:08
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE
#:15 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1752
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 5.1.2600.2696 (xpsp_sp2_gdr.050610-1519)
ProductVersion : 5.1.2600.2696
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe
#:16 [aluschedulersvc.exe]
FilePath : C:\Program Files\Symantec\LiveUpdate\
ProcessID : 1852
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 3.0.0.166
ProductVersion : 3.0.0.166
ProductName : LiveUpdate
CompanyName : Symantec Corporation
FileDescription : Automatic LiveUpdate Scheduler Service
InternalName : Automatic LiveUpdate Scheduler Service
LegalCopyright : Copyright © 1996-2005 Symantec Corporation
OriginalFilename : ALUSchedulerSvc.exe
#:17 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1892
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:18 [ccevtmgr.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 1908
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 1.03.4
ProductVersion : 1.03.4
ProductName : Event Manager
CompanyName : Symantec Corporation
FileDescription : Event Manager Service
InternalName : ccEvtMgr
LegalCopyright : Copyright (c) 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : ccEvtMgr.exe
#:19 [ctsvccda.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1924
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 1.0.1.0
ProductVersion : 1.0.0.0
ProductName : Creative Service for CDROM Access
CompanyName : Creative Technology Ltd
FileDescription : Creative Service for CDROM Access
InternalName : CTsvcCDAEXE
LegalCopyright : Copyright (c) Creative Technology Ltd., 1999. All rights reserved.
OriginalFilename : CTsvcCDA.EXE
#:20 [sagent2.exe]
FilePath : C:\Program Files\Common Files\EPSON\EBAPI\
ProcessID : 1956
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 2, 0, 0, 0
ProductVersion : 1, 0, 0, 0
ProductName : EPSON Bidirectional Printer
CompanyName : SEIKO EPSON CORPORATION
FileDescription : EPSON Printer Status Agent
InternalName : SAgent2
LegalCopyright : Copyright (C) SEIKO EPSON CORP. 2000-2001
OriginalFilename : SAgent2.exe
#:21 [ewidoctrl.exe]
FilePath : C:\Program Files\ewido anti-malware\
ProcessID : 1984
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 3, 0, 0, 1
ProductVersion : 3, 0, 0, 1
ProductName : ewido control
CompanyName : ewido networks
FileDescription : ewido control
InternalName : ewido control
LegalCopyright : Copyright © 2004
OriginalFilename : ewidoctrl.exe
#:22 [lssrvc.exe]
FilePath : C:\Program Files\Common Files\LightScribe\
ProcessID : 156
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 1.4.56.1
ProductName : LightScribe
CompanyName : Hewlett-Packard Company
LegalCopyright : © Copyright 2003-2005 Hewlett-Packard Development Company, LP
OriginalFilename : LSSrvc.exe
#:23 [navapsvc.exe]
FilePath : C:\Program Files\Norton AntiVirus\
ProcessID : 184
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 9.05.1015
ProductVersion : 9.05.1015
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Auto-Protect Service
InternalName : NAVAPSVC
LegalCopyright : Copyright (c) 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPSVC.EXE
#:24 [nisum.exe]
FilePath : C:\Program Files\Norton Personal Firewall\
ProcessID : 200
ThreadCreationTime : 22-07-2006 13:00:09
BasePriority : Normal
FileVersion : 6.02.2003
ProductVersion : 6.02.2003
ProductName : Norton Internet Security
CompanyName : Symantec Corporation
FileDescription : Norton Internet Security NISUM
InternalName : NISUM
LegalCopyright : Copyright (c) 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : NISUM.exe
#:25 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 460
ThreadCreationTime : 22-07-2006 13:00:10
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:26 [wdfmgr.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 492
ThreadCreationTime : 22-07-2006 13:00:10
BasePriority : Normal
FileVersion : 5.2.3790.1230 built by: dnsrv(bld4act)
ProductVersion : 5.2.3790.1230
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows User Mode Driver Manager
InternalName : WdfMgr
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WdfMgr.exe
#:27 [mspmspsv.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 544
ThreadCreationTime : 22-07-2006 13:00:10
BasePriority : Normal
FileVersion : 7.00.00.1954
ProductVersion : 7.00.00.1954
ProductName : Microsoft (R) DRM
CompanyName : Microsoft Corporation
FileDescription : WMDM PMSP Service
InternalName : MSPMSPSV.EXE
LegalCopyright : Copyright (C) Microsoft Corp. 1981-2000
OriginalFilename : MSPMSPSV.EXE
#:28 [symwsc.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\Security Center\
ProcessID : 592
ThreadCreationTime : 22-07-2006 13:00:10
BasePriority : Normal
FileVersion : 2005.1.2.20
ProductVersion : 2005.1
ProductName : Norton Security Center
CompanyName : Symantec Corporation
FileDescription : Norton Security Center Service
InternalName : SymWSC.exe
LegalCopyright : Copyright (c) 1997-2004 Symantec Corporation
OriginalFilename : SymWSC.exe
#:29 [ccpxysvc.exe]
FilePath : C:\Program Files\Norton Personal Firewall\
ProcessID : 1032
ThreadCreationTime : 22-07-2006 13:00:11
BasePriority : Normal
FileVersion : 6.02.2003
ProductVersion : 6.02.2003
ProductName : Norton Internet Security
CompanyName : Symantec Corporation
FileDescription : Norton Internet Security Proxy Service
InternalName : ccPxySvc
LegalCopyright : Copyright (c) 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : ccPxySvc.exe
#:30 [atmclk.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1568
ThreadCreationTime : 22-07-2006 13:00:13
BasePriority : Normal
#:31 [dcomcfg.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1608
ThreadCreationTime : 22-07-2006 13:00:13
BasePriority : Normal
#:32 [ccapp.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 1676
ThreadCreationTime : 22-07-2006 13:00:14
BasePriority : Normal
FileVersion : 1.0.10.006
ProductVersion : 1.0.10.006
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client CC App
InternalName : ccApp
LegalCopyright : Copyright (c) 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : ccApp.exe
#:33 [e_s10ic2.exe]
FilePath : C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\
ProcessID : 2088
ThreadCreationTime : 22-07-2006 13:00:14
BasePriority : Normal
FileVersion : 3.08
ProductVersion : 3.08
ProductName : EPSON Status Monitor 3
CompanyName : SEIKO EPSON CORPORATION
FileDescription : EPSON Status Monitor 3
InternalName : E_S10IC2
LegalCopyright : Copyright (C) SEIKO EPSON CORP. 2003
OriginalFilename : E_S10IC2.EXE
#:34 [jusched.exe]
FilePath : C:\Program Files\Java\jre1.5.0_06\bin\
ProcessID : 2156
ThreadCreationTime : 22-07-2006 13:00:15
BasePriority : Normal
#:35 [msascui.exe]
FilePath : C:\Program Files\Windows Defender\
ProcessID : 2180
ThreadCreationTime : 22-07-2006 13:00:15
BasePriority : Normal
FileVersion : 1.1.1347.0
ProductVersion : 1.1.1347.0
ProductName : Windows Defender
CompanyName : Microsoft Corporation
FileDescription : Windows Defender User Interface
InternalName : MSASCUI
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : MSASCUI.exe
#:36 [license_manager.exe]
FilePath : C:\Program Files\License_Manager\
ProcessID : 2204
ThreadCreationTime : 22-07-2006 13:00:15
BasePriority : Normal
FileVersion : 20.464.0.19
ProductVersion : 20.464.0.19
ProductName : Notifier
FileDescription : Notifier
LegalCopyright : Copyright © 2004 Notifier
#:37 [ctdetect.exe]
FilePath : C:\Documents and Settings\Burgess\My Documents\Detector\
ProcessID : 2220
ThreadCreationTime : 22-07-2006 13:00:15
BasePriority : Normal
FileVersion : 2.3.1.0
ProductVersion : 2.3.0.0
ProductName : Creative MediaSource Detector
CompanyName : Creative Technology Ltd
FileDescription : Creative MediaSource Detector
InternalName : CTDetect
LegalCopyright : Copyright (c) Creative Technology Ltd., 2003-2004. All rights reserved.
OriginalFilename : CTDetect.EXE
#:38 [ssaad.exe]
FilePath : C:\PROGRA~1\Sony\SONICS~1\
ProcessID : 2228
ThreadCreationTime : 22-07-2006 13:00:16
BasePriority : Normal
FileVersion : 4.0.00.05080
ProductVersion : 4.0.00
ProductName : SonicStage
FileDescription : SonicStage Atrac Hard Disk Monitor
InternalName : SonicStage Atrac Hard Disk Monitor
LegalCopyright : Copyright 2005 Sony Corporation
OriginalFilename : SSAAD.EXE
#:39 [msmsgs.exe]
FilePath : C:\Program Files\Messenger\
ProcessID : 2244
ThreadCreationTime : 22-07-2006 13:00:16
BasePriority : Normal
FileVersion : 4.7.3001
ProductVersion : Version 4.7.3001
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Windows Messenger
InternalName : msmsgs
LegalCopyright : Copyright (c) Microsoft Corporation 2004
LegalTrademarks : Microsoft(R) is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe
#:40 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 2800
ThreadCreationTime : 22-07-2006 13:00:37
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:41 [wmiprvse.exe]
FilePath : C:\WINDOWS\System32\wbem\
ProcessID : 3004
ThreadCreationTime : 22-07-2006 13:01:01
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe
#:42 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 3088
ThreadCreationTime : 22-07-2006 13:01:15
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved
Memory scan result:
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New critical objects: 0
Objects found so far: 1
Started registry scan
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SpywareQuake Object Recognized!
Type : Regkey
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{5b55c4e3-c179-ba0b-b4fd-f2db862d6202}
Win32.Trojandownloader.Zlob Object Recognized!
Type : Regkey
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : clsid\{5f4c3d09-b3b9-4f88-aa82-31332fee1c08}
Win32.Trojandownloader.Zlob Object Recognized!
Type : Regkey
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\explorer \browser helper objecta\{5f4c3d09-b3b9-4f88-aa82-31332fee1c08}
Win32.Trojandownloader.Zlob Object Recognized!
Type : Regkey
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\explorer \browser helper objects\{5f4c3d09-b3b9-4f88-aa82-31332fee1c08}
Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 4
Objects found so far: 5
Started deep registry scan
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Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 5
Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Tracking Cookie Object Recognized!
Type : IECache Entry
Data : burgess@www.movieland[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:5
Value : Cookie:burgess@www.movieland.com/
Expires : 22-07-2007 14:00:24
LastSync : Hits:5
UseCount : 0
Hits : 5
Tracking Cookie Object Recognized!
Type : IECache Entry
Data : burgess@ads.vitalix[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:5
Value : Cookie:burgess@ads.vitalix.net/
Expires : 22-07-2007 14:00:24
LastSync : Hits:5
UseCount : 0
Hits : 5
Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 2
Objects found so far: 7
Deep scanning and examining files (C
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 7
Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»» »»»»»»»»»»»»»»»»»»»»»»»»»»
Hosts file scan result:
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1 entries scanned.
New critical objects:0
Objects found so far: 7
Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Win32.Trojandownloader.Zlob Object Recognized!
Type : RegValue
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\policies \explorer\run
Value : wininet.dll
Win32.Trojandownloader.Zlob Object Recognized!
Type : RegValue
Data :
TAC Rating : 10
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\policies \explorer\run
Value : dcomcfg.exe
Win32.Trojandownloader.Zlob Object Recognized!
Type : File
Data : stdole3.tlb
TAC Rating : 10
Category : Malware
Comment :
Object : C:\WINDOWS\system32\
Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 3
Objects found so far: 10
14
04 Scan Complete
Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:19:28.125
Objects scanned:181281
Objects identified:9
Objects ignored:0
New critical objects:9
-
Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply (if unsure of your results).
DO NOT RUN ANY OTHER OPTIONS UNTIL REQUESTED TO.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
If infected files were listed above, please proceed as follows:
STEP # 2 - Cleaning
Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
Download and install Ewido anti-spyware 4.0 (uninstall any previous version first).- Click the Download BUTTON. On the next page click the Download now BUTTON.
- Save and then install (Run) from the save location.
- Open/Run ewido anti-spyware
- Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:
- Click on the Update now LINK at the top of the window
- Click on the Start update button
- Wait for the update to download and install
- This is very important to get the LATEST updates
- Click on the Status ICON
- Under "Your computers Security"
Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
- Click on the Scanner ICON at the top of the window
- Click on the Settings tab then select Recommended Actions and choose Quarantine
- When updating has finished. Close Ewido.
We will be using this tool in a later step.
Reboot your computer in Safe Mode.- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
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Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.
A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.
The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
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Clean out your Temporary Internet files. Proceed like this:- Quit Internet Explorer and quit any instances of Windows Explorer.
- Click Start, click Control Panel, and then double-click Internet Options.
- On the General tab, click Delete Files under Temporary Internet Files.
- In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
- On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
- Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
- Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
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Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
- Click on the default Status ICON and select the Scan now LINK.
OR
- Click on the Scanner ICON . Select the Scan TAB.
- Select Complete System Scan. Ewido will now begin to scan your system.
- If Ewido finds anything it will list them in the Preview WINDOW:
- Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
- Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).
- When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
- Copy and paste the EWIDO scan results into your next post.
- Close Ewido and REBOOT.
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Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
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Reboot in Normal Mode.
Please post (preferably not file attachments, please):- c:\rapport.txt
- Ewido log
- A HijackThis log