Hi, i know precious little about computers, but i have encountered a problem. It is quite inconvenient as i cannot use several things using ssl such as msn and amazon etc, and can see no way around it.

Here are the details of it:

- I am sure that ssl is involved in the problem (which i am told is a security thing) because upon trying to log into my yahoo mail account, i got the good ol' "page cannot be found" screen coming up. I clicked the link to sign in without using ssl, and it signed in fine and dandy.

- any secure pages (starting https) bring up the same message, so again it appears to be a security problem.

- MSN messenger: trying to sign in i get error message 80072efd. i checked the connection in the tools troubleshooter thingey and it told me some settings needed to be changed, i did not know how to manually change them so i clicked the repair button offered my msn, it said "success" and something to the effect that the changes had been made. Still no signing in, and upon testing the connection i get told the same settings are perhaps preventing connection. The proposed changes are to "clear" "domain authority" and to also clear "domain authority configration version".

Yahoo Anti-Spy: I used this to detect and remove adware etc. It reported a hijacker, which i had trouble deleting but eventually managed as it deleted and no longer came up in the scans. I think this is significant as it said on the "view details" that the hijacker can change your settings and other stuff which i thought could be what is affecting the ssl.

- Norton Antivirus: This is perhaps the most significant of my findings, and i suspect is linked to the hijacker. Auto-protect is turned off (i didnt turn it off) and when i click "enable" nothing happens. If i go onto options and check "enable autoprotect" i press ok and it is still turned off. In the row titled "email scanning" it says error, and i can find no way to take that any further. Similar problems are encountered in:

- Norton Internet Security: Several settings have been changed, "security" is off and the following features have been disabled: "Personal Firewall" "Intrusion Detection" "Privacy Control" "Ad Blocking" "Spam Alert" and "Parental Control". I cant change these things because suddenly i have to log in as "supervisor" and i dont know the password. I never had to log on before to view or change options, only since the problems started, so it must be related, perhaps to the hijacking.

Id really like to sort out these problems so i can get my ssl working properly and log in to things again.
Any help would be GRRRRRRREATLY appreciated, so if anyone more knowledgable than i has a solution, I LOVE YOU lol.

PS sorry if this is in the wrong forum, none of them seemed particularly appropriate.